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Analisis Kualitas Layanan Pendidikan Menggunakan Metode Service Quality (Servqual) : Studi Kasus SDN Lambangsari 05 Tambun Selatan
Anisa Rahmawati
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis
Vol 3
, No 4
(2025)
This study aims to analyze the quality of educational services at SDN Lambangsari 05 Tambun Selatan based on students’ perceptions using the Service Quality (Servqual) method. The background of this research highlights the crucial role of elementary schools in providing quality education services as a fundamental stage in shaping students’ character, social skills, and cognitive abilities. By focusing on students’ perceptions, this study seeks to obtain a realistic picture of service quality fro...
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Loyalitas Pelanggan Skintific Solo Raya: Pengaruh Brand Image, Promosi dan Kepuasan Pelanggan
Jurnal Pemimpin Bisnis Inovatif
Vol 1
, No 4
(2024)
This research aims to analyze the mediating role of customer satisfaction on the influence of brand image and promotion on customer loyalty among users of skintific skincare products in Solo Raya. The population in this study were all users of skintific skincare products in Solo Raya who had used skintific products for at least the last 6 months and the total sample in this study was 96 respondents. The variables used in this research are brand image, promotion, customer satisfaction, and custom...
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Perilaku Biaya : Analisis Komparatif Melalui Pendekatan Teoritis dan Praktik Pada Biaya Tetap
Anisa Rahmawati
; Annatasia Adinda Carina
; Frisa Ayudi Putri
; Jean Tyoma Uli Tasya S
; Zitha Alifia Ramadhana
Jurnal Manajemen dan Ekonomi Bisnis
Vol 4
, No 3
(2024)
This research aims to provide an explanation related to the basic concepts in the development of cost behavior, which is viewed from theoretical and practical cost behavior. The aim of writing this article is to provide a comprehensive picture of cost behavior towards fixed costs. It is hoped that the results of this research can be used by management in estimating more accurate production costs. For academics, this paper is useful for increasing insight and bringing theoretical concepts closer...
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