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Menampilkan 1–6 dari 6 artikel
From Complaints to Loyalty: Service Factors Influencing Passenger Satisfaction at Poncol Station
Alfin Muslikhun
; Rowiyani Rowiyani
; Lathifatul Aulia
; Mukhlidin Mukhlidin
Proceeding of the International Conference on Management, Entrepreneurship, and Business
Vol 2
, No 1
(2025)
This research investigates the impact of several key factors on customer satisfaction at the KAI Company, specifically for train services operating at Poncol Station in Semarang. Classified as causal research, the study focuses on identifying how variables such as electronic service quality (e-quality), complaint handling, station facilities, and punctuality contribute to improved satisfaction among passengers. The research population consists of all train users at the station, without a fixed n...
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Analisis Faktor-Faktor yang Mempengaruhi Keputusan Pembelian Online di Marketplace Shopee
Alfin Muslikhun
; Sutopo Sutopo
Jurnal Transformasi Bisnis Digital
Vol 1
, No 4
(2024)
This study aims to analyze the factors that support the increase in online purchasing decisions in the Shopee marketplace. These factors consist of Online Customer Rating, Online Customer Review, Price, and Free Shipping. The population in this study were all Shopee user consumers with an unlimited number. While the sample used was all Shopee user consumers in the Gunungpati area and its surroundings which were calculated using the lemeshow formula and obtained 100 respondents. The results of hy...
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Kombinasi Aplikasi Canva Dan Pixlr Dalam Memaksimalkan Konten di Media Sosial: (Pelatihan pada Pelaku UMKM di wilayah Kelurahan Ngaliyan)
Alfin Muslikhun
; Rowiyani Rowiyani
; Mukhlidin Mukhlidin
; Khansa Aulia Anissa'adah
Jurnal Pelayanan Masyarakat
Vol 1
, No 2
(2024)
Canva and PIXLR are applications that can be operated through computers and smartphones. Many people have not been able to maximize the potential of this application to become a support in creating content in entrepreneurship. MSME players in the Ngaliyan Kendal urban village area, on average, have not used a combination of Canva and PIXLR applications in creating content to promote their products on social media and marketplaces. The Canva application in maximum use must be paid (pro) so that b...
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Upaya Peningkatan Kinerja Karyawan Melalui Disiplin Kerja, Komunikasi, dan Pemberian Motivasi di PT. Tri Cahya Purnama Semarang
Alfin Muslikhun
; Rosiana Ramadhon
; Ika Listyawati
Jurnal Ekonomi dan Keuangan
Vol 1
, No 4
(2023)
The purpose of this research is to determine the influence of work discipline, communication and motivation on employee performance at Tri Cahya Purnama Semarang Company. The population in this study were all employees of Tri Cahya Purnama Semarang Company, numbering 190 people. The sample was determined using the Slovin formula and obtained 128 people. The data was processed using the SPSS version 22 application. The results of the research showed that the three independent variables (work disc...
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Pengaruh Variasi Produk, Kualitas Produk, Dan Kualitas Pelayanan Terhadap Kepuasan Konsumen Pada Toko Ramai Semarang
Muhlidin Muhlidin
; Rowiyani Rowiyani
; Alfin Muslikhun
Jurnal Akuntan Publik
Vol 1
, No 1
(2023)
This study aims to determine the effect of product variations on consumer satisfaction Ramai Semarang Store. Inferential level research type. The population in this study are all consumers who shop at Ramai Semarang Store. The sampling technique used the accidental sampling method with a total sample of 100 people obtained using the Lemeshaw formula. The data analysis technique used is multiple regression. The results of this study indicate that product variations have a positive effect on consu...
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Pengaruh Persistensi Laba, Ukuran Perusahaan Dan Alokasi Pajak Terhadap Pearnings Quality
Rosiana Ramadhon
; Ika Listyawati
; Alfin Muslikhun
Jurnal Kendali Akuntansi
Vol 1
, No 2
(2023)
The purpose of this study is to examine and analyze empirically Influence Persistence of Earnings (X1), Company Size (X2), Allocation Tax (X3) on the Earnings Quality (Y) in manufacturing companies listing on the Stock Exchange. This type of research is classified as research that is causative. The population of this research is manufacturing companies listed in Indonesia Stock Exchange (BEI) in 2019 until 2021. The sample was determined by purposive sampling method, to obtain a sample of 10 man...
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