Bandara Tjilik Riwut Palangka Raya merupakan bandara tempat dilaksanakan penelitian ini. Sisi udara merupakan bagian vital yang harus terus mendapatkan pengawasan untuk setiap pergerakan kendaraan yang beroperasi di sisi udara agar berjalan dengan lancar untuk meningkatkan keselamatan penerbangan. Pengawasan ini merupakan tugas dari petugas Apron Movement Control (AMC). Tujuan penelitian ini untuk mengetahui unit Apron Movement Control dalam pengawasan pergerakan kendaraan di sisi udara, serta pelanggaran apa yang sering terjadi dan sanksi apa yang diberikan terhadap pelanggaran pengguna kendaraan di sisi udara, dan kendala yang pernah dihadapi dalam melakukan tugas pengawasan pergerakan kendaraan di sisi udara.
Penelitian ini menggunakan metode pendekatan kualitatif dikarenakan peneliti melakukan observasi secara langsung. Dimana peneliti ini meneliti analisis peran unit Apron Movement Control Dalam Pengawasan Pergerakan Kendaraan Di Sisi Udara Untuk Meningkatkan Keselamatan Penerbangan Di Bandar Udara Tjilik Riwut Palangka Raya. Penelitian ini menggunakan teknik pengumpulan data dengan observasi, wawancara dengan tiga marasumber petugas Apron Movement Control dan dokumentasi.
Hasil dari penelitian ini membuktikan bahwa dalam melaksanakan tugas pengawasan terhadap pergerakan kendaraan di sisi udara untuk meningkatkan keselamatan penerbangan oleh petugas AMC sudah cukup baik, dengan mengikuti SOP yang sudah ditetapkan serta melakukan peneguran dan penindakan tegas bagi setiap pengguna kendaraan yang beroperasi di sisi udara yang melanggar aturan. Namun dalam hal ini tidak adanya CCTV yang mengarah langsung ke sisi udara sehingga dapat di pantau langsung dari ruangan AMC untuk melihat pergerakan kendaraan di sisi udara secara langsung masih menjadi kendala yang sampai saat ini masih dihadapi oleh petugas AMC.

Avsec officers at the Tambolaka Airport Security Check Point are the front guard who meet and directly serve air transportation service users, but Avsec officers still lack awareness of appearance because they have not used uniforms and attributes according to the provisions. This study aims to determine the effect of Avsec officers excellent service on aviation security and safety and how much influence Avsec officers' excellent service has on flight security and safety at the Tambolaka Airport Security Check Point during the new normal period.
Research using quantitative methods. Respondents' answers as primary data and data on the number of passengers in September as secondary data in the study. The population in this study were all users of air transportation services at Tambolaka Airport, while the research sample was determined from data on the number of passengers in September using the slovin formula. Data analysis performed included validity, reliability, and simple linear regression analysis
The results of this study is influence of Avsec officers' excellent service on flight security and safety at the Tambolaka Airport Security Check Point during the new normal period. This is evidenced by the t-count 15.254 > t-table 1.985 and a significant value 0.00 <0.05. The results of this study also show the value of the coefficient of determination is 0.704. This value means that the great influence exerted by Avsec officers' excellent service on flight security and safety at the Tambolaka Airport Security Check Point during the new normal period was 70.4%.

The Lost and Found Unit is a work unit that has duties and responsibilities in handling passenger luggage. If there is a problem with the passenger's baggage, the passenger can immediately report it to the Lost and Found unit so that efforts are made to handle it. In serving the Lost and Found unit, it hopes to deal directly with passengers, so of course the service provided must be better. The purpose of this research is to find out the procedures for handling Delayed Baggge, damaged baggage by Lost and Found unit officers, factors causing problems and what efforts are made by Lost and Found unit officers in order to reduce the occurrence of cases. This study used a qualitative method with data collection in the form of observation, interviews and documentation, in which this study interviewed 5 informants from the Lost and Found unit officers.
The results of this study indicate that Lost and Found unit officers have followed Standard Operational Procedures (SOP) and Job Desks in handling cases of Delayed Baggage and damaged baggage. Factors that cause problems include Human Error, Check In Counter, Airport Facilities, Make Up Area, Loading and Unloading processes, Misrouted, minimum Connection time and passenger baggage. Efforts made by Lost and Found unit officers in order to reduce the occurrence of cases by controlling every activity and reminding officers to be more careful, thorough and focused when doing work. Officers must prioritize Safety and Security and comply with the established SOP.