Public services in the scope of marriage have led to the digitization of public services combined with updating the information systems within them. Online-based public services related to marriage under the name SIMKAH (Marriage Management Information System) are a form of digitalization of public services. The implementation of online-based SIMKAH has generated various responses, especially among the public. This research aims to determine, describe and analyze the effectiveness of the Marriage Management Information System in South Tangerang City. The method used in this research is a descriptive method with a qualitative approach. Data collection techniques using interviews, observation and documentation. The results of research on the indicators for determining the targets for the SIMKAH program are still not precise because it reaches all levels of society. In terms of indicators, the socialization program is not yet optimal because socialization is carried out only when the prospective bride and groom provide administrative documents at the KUA. In terms of program objective indicators, the aim of implementing online-based SIMKAH is not yet fully efficient due to the lack of features that can maintain the operational efficiency of online-based SIMKAH. In terms of monitoring indicators, the SIMKAH program still lacks the execution that should be carried out by the person responsible, in this case collecting information in the form of suggestions and constructive input from the community.
 
 

East Ciputat District one of the government institutions that has the task of providing community services. In providing services, Ciputat Timur District still has several problems, namely that performance accountability is not yet optimal, the use of information technology has not been optimized to help the smooth running of services, and the pattern of training for officers is not yet oriented towards improving performance. The purpose of this research is to determine the current performance of employees in East Ciputat District, South Tangerang City. The research method used in this research is descriptive with a qualitative approach, with data collection techniques namely observation, interviews and documentation. This research is based on the theory of Employee Performance Indicators by Bernardin (2016), and found several findings that now East Ciputat District employees have experienced an increase in their performance. This is known from the quality of employee performance which satisfies community expectations, and also from employee responsiveness in resolving problems. Apart from that, employees can also responsibly complete 3 cycles of work activities, successfully achieve predetermined performance targets, as well as being disciplined in carrying out their main duties. Apart from that, the employees are agile and have good synergy in working.

Employee performance is a benchmark for an organization or company in assessing the success of an organization. The Secretariat of the Pan Faction of the House of Representatives of the Republic of Indonesia is the main activity of the agency to evaluate the performance of employees and the board. There are problems in this study, namely errors in work, the amount of work that is overloaded because it is not supported by unbalanced human resources, then the problem of missed communication. The purpose of this study is to know and analyze how employees perform at the Secretariat of the Pan Faction of the House of Representatives. This study uses the theory of T.R. Mitchell (1978) in Sedarmayanti (2001) the indicators used in this study are service quality, communication, speed, ability, initiative. This research method uses qualitative descriptive techniques with data collection from interviews, observations and documentation. The results of this study show that the principle of service quality in employee performance pays attention to the servants provided in doing work. In the principle of communication, employees can easily carry out good communication so as to make it easy to be able to understand the goals and words given by employees, but there are still shortcomings in communication, namely missed communication. In principle, speed in doing work as a whole is good enough, where the work is carried out on a schedule that has been set in the planning. In principle, the ability of employees is able to use computer facilities well, but sometimes they are still not careful in their work, causing errors such as data input. Initiative in doing their respective jobs is quite good where employees do not procrastinate work, and help other teams in completing work.

Pada Undang-Undang nomor 5 tahun 2014 tentang Aparatur Sipil Negara menjelaskan bahwa ihwal Aparatur Sipil Negara disebutkan sebagai profesi. Pada regulasi tersebut terdapat dua jenis pegawai Aparatus Sipil Negara, yaitu Pegawai Negeri Sipil atau yang biasa kita ketahui sebagai PNS dan Pegawai Pemerintah dengan Perjanjian Kerja (PPPK). Pengadaan dan pengangkatan PPPK ini lah yang akan dilakukan oleh pemerintah Daerah masing-masing melalui Badan Kepegawaian Daerah yang dibentuk untuk menjamin kelancaran pelaksanaan manejemen PPPK, sebelum akhirnya di proses melalui Badan Kepegawaian Daerah masing-masing setiap Instansi perlu melakukan Pendataan Non ASN melalui Bagian Kepegawaian di setiap masing-masing Instansi. Penelitian ini termasuk jenis penelitian kajian literatur dengan mencari referensi teori yang relevan dengan kasus atau permasalahan yang ditemukan. Merujuk pada Surat Edaran (SE) Menteri PAN dan RB No. B/1511/M.SM.01.00/2022 tanggal 22 Juli 2022 yang menyatakan bahwa setiap instansi pemerintah akan melakukan penataan pegawai Non ASN untuk memperjelas status, pekerjaan, dan tunjangan karyawan yang bersangkutan. Dalam surat edaran ini dijelaskan bahwa pendataan Non ASN dimaksudkan sebagai pemetaan sehingga instansi pemerintah pusat dan daerah mengetahui jumlah pegawai Non ASN kemudian nantinya pemerintah akan mencarikan solusi yang tepat untuk kejelasan status tenaga Non ASN.