Pengaruh Kualitas Pelayanan, Store Atmosphere, dan Strategi Proaktif di CV MM Acing Jaya Pangkalpinang
(Aulia Hari Maharani, Siska Ramadhani, Natasia Irwana, Indah Noviyanti)
DOI : 10.58192/ebismen.v4i2.3588
- Volume: 4,
Issue: 2,
Sitasi : 0 19-Jun-2025
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| Last.22-Jul-2025
Abstrak:
This study aims to evaluate the extent to which service quality, store atmosphere, and the implementation of proactive strategies contribute to business strategy at CV MM Acing Jaya located in Pangkalpinang. This study uses a quantitative approach with data collection techniques through distributing questionnaires to 71 respondents consisting of customers and business partners of the company. Multiple linear regression analysis was used to test the research hypothesis consisting of three independent variables (service quality, store atmosphere, and proactive strategy) and one dependent variable (business strategy). The results showed that store atmosphere and proactive strategy had a positive and significant effect on business strategy, while service quality showed no significant effect. The findings suggest that the creation of a supportive store atmosphere and the implementation of responsive and innovative strategies are important factors in strengthening the competitiveness of ritel companies. This research provides a practical contribution for businesses in developing business strategies that are more adaptive and oriented to consumer needs.
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2025 |
Pengaruh Strategi Diferensiasi Produk Terhadap Loyalitas Konsumen pada Kedai Kopi Kinikawa di Pangkal Pinang
(Hashya Olivia Balqis, Rahma Gusti Pratama, Khusna Khusna, Indah Noviyanti)
DOI : 10.55606/jimek.v5i1.6217
- Volume: 5,
Issue: 1,
Sitasi : 0 03-Jun-2025
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| Last.11-Aug-2025
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In today's highly competitive culinary industry, one of the most important strategies to attract and retain customers is product differentiation. Differences can provide value and set a business apart from its competitors. Examples of differentiation include innovative menu items, premium raw materials, distinctive flavors, and brand image. The goal of this study is to analyze the relationship between product differentiation and customer loyalty at Kinikawa Coffee Shop in Pangkal Pinang. As part of a quantitative research plan using survey techniques, questionnaires were distributed to one hundred active customers. The validity and reliability of the research instrument were examined, and simple linear regression analysis of the data was performed using SPSS software. The findings of the study indicate that customer loyalty is positively related. Customer loyalty to Kinikawa increases along with their opinions regarding the company's efforts to stand out from the competition.. This research highlights the importance of using differentiation tactics when building lasting relationships with clients, especially in the local coffee shop industry facing tight and fluctuating competition.
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2025 |
Strategi Induk dalam Perencanaan Jangka Panjang: Studi Praktik Usaha Pengolahan Kopi di Bangka Belitung
(Iren Ajeng, Sipa Aulia, Surya Adi Nugroho, Indah Noviyanti)
DOI : 10.55606/jimek.v5i2.6157
- Volume: 5,
Issue: 2,
Sitasi : 0 31-May-2025
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| Last.11-Aug-2025
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This study uses a descriptive qualitative approach to understand managerial practices through in-depth interviews, participant observation, and documentation of KopJel One coffee business actors. This study aims to analyze the master strategy applied in long-term planning in coffee businesses in Bangka Belitung. The results of this study indicate that business owners apply a differentiation strategy to increase sales of coffee products, such as through product innovation, quality improvement, and local supplier support. In addition, a key component of their long-term strategy is the implementation of an intense growth strategy through market penetration and product development. This study highlights the importance of a strategy that is in line with the state of the business environment and the company's internal capabilities. The implications of this phenomenon can be a guide for MSME actors in the agricultural sector when they consider business strategies.
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2025 |
Efforts to Increase Reuse Intention with the TAM Model for Multi-Service Application Users
(Sumar Sumar, Indah Noviyanti, Novita Herlissha, Dini Oktariani)
DOI : 10.61132/greeninflation.v2i2.310
- Volume: 2,
Issue: 2,
Sitasi : 0 17-Mar-2025
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| Last.06-Aug-2025
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As time advances, humans need technology as a tool to help and facilitate all their activities in daily life, one of which is in the fields of transportation or food. In Indonesia, technological developments in the transportation sector can be seen from the rapid development of the Grab application. Through the Grab application, initially OVO was only used by the public as a payment method for Grab's transportation services. But now consumers can carry out various activities ranging from transportation to ordering food. This phenomenon illustrates how the Grab application with a payment system via OVO can be massively accepted by the Indonesian people. Acceptance of this technology can be analyzed using the Technology Acceptance Model (TAM). When using technology, people do not always receive the benefits, accept the convenience, and fully accept the risks, but often there is resistance or mistakes often occur. Therefore, this research aims to analyze the influence of the Technology Acceptance Model (TAM) with the variables perceived usefulness, perceived ease of use, and Perceived Risk in Grab application users on Reuse Intention. The population of this study were all Grab application users in Pangkalpinang City, with purposive sampling involving 112 respondents whose characteristics of application users ranged from 18-50 years and had also used the OVO feature for at least 1 year. The analytical method that will be used to analyze the data is SPSS 26.0. The results of this research explain that the variables perceived usefulness, perceived ease of use, and Perceived Risk have an influence on Reuse Intention.
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2025 |
BERADAPTASI DENGAN PERUBAHAN PASAR DALAM STRATEGI BERSAING YANG FLEKSIBEL DAN DINAMIS
(Oktavia, Nur Athifah Dzakirah, Muhammad Alifa Bintang Defana, Indah Noviyanti)
DOI : 10.51903/dinamika.v4i2.503
- Volume: 4,
Issue: 2,
Sitasi : 0 03-Oct-2024
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| Last.23-Jul-2025
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This research aims to identify flexible and dynamic business strategies in adapting to market changes. The research method used is qualitative descriptive with a literature study approach to understand ideas and theories relevant to the research topic. The analysis employed is descriptive analysis, which analyzes the data by describing or presenting the information without attempting to draw broad conclusion or generalization. Furthermore, Flexible and dynamic competitive strategies allow companies to not only adapt to market changes, but also take advantage of these changes to increase intelligence and business efficiency. These constraints include changes in the market, which are often accelerating, and companies respond slowly to market changes, thereby reducing adaptation and competition. A flexible and dynamic competitive strategy in changing markets would demonstrate that companies were able to successfully adapt to market changes, increase their capacity and achieve business success. This research is expected to help society, especially businesses, to determine flexible and dynamic strategies to adapt to changes in a market
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2024 |
Analisis Rasa Kepercayaan dan Komunikasi Yang Efektif Dalam Pengambilan Keputusan Konsumen
(Nopiliani Nopiliani, Gegen Gegen, Indah Noviyanti)
DOI : 10.26623/slsi.v22i3.9276
- Volume: 22,
Issue: 3,
Sitasi : 0 31-Jul-2024
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| Last.09-Jul-2025
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Penelitian ini bertujuan untuk menganalisis pengaruh rasa kepercayaan dan komunikasi yang efektif terhadap pengambilan keputusan pembelian konsumen dalam konteks belanja konvensional. Jenis data yang digunakan dalam penelitian ini yaitu data primer, dengan menyebarkan kuesioner melalui google form kepada konsumen yang melakukan belanja konvensional. Penelitian ini menguji dua hipotesis yang mengasumsikan bahwa rasa kepercayaan berpengaruh positif terhadap keputusan pembelian konsumen dan komunikasi efektif berpengaruh positif terhadap keputusan pembelian konsumen. Sebagai objek penelitian, sebanyak beberapa orang konsumen yang pernah melakukan pembelian konvensional dilibatkan di Universitas Bangka Belitung, dengan sampel penelitian sebanyak 30 responden. Analisis data menggunakan metode indeks dan regresi linier berganda dengan Program SPSS versi 25. Hasil penelitian menunjukkan bahwa kedua hipotesis didukung. Kepercayaan dan komunikasi yang efektif terbukti secara signifikan memengaruhi keputusan pembelian konsumen. Dalam model regresi, koefisien untuk variabel kepercayaan dan komunikasi efektif menunjukkan pengaruh terhadap pengambilan keputusan pembelian. Temuan ini menegaskan pentingnya membangun kepercayaan konsumen terhadap penjual serta mengoptimalkan komunikasi yang efektif untuk mendorong keputusan pembelian dalam konteks belanja konvensional. Penjual disarankan untuk menerapkan strategi guna meningkatkan kepercayaan dan komunikasi efektif agar dapat memberikan dampak positif terhadap keputusan pembelian konsumen. Penelitian ini memberikan wawasan berharga bagi praktisi bisnis dalam merancang strategi pemasaran dan komunikasi untuk meningkatkan penjualan. Meski demikian, penelitian lebih lanjut dapat dilakukan dengan menambah ukuran sampel yang lebih besar dan eksplorasi faktor-faktor lain dapat memberikan pemahaman yang lebih komprehensif.
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2024 |
Analisis SWOT terhadap Pengembangan Strategi Bisnis Pada Warung Makan Asyik Desa Balunijuk
(Zianah Safitri, Wendi El, Viona Paskreyanti Sitorus, Indah Noviyanti)
DOI : 10.61132/manuhara.v2i3.967
- Volume: 2,
Issue: 3,
Sitasi : 0 12-Jun-2024
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| Last.06-Aug-2025
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SWOT (Strengths, Weaknesses, Opportunities and Threats) analysis has become a common strategy in business development, especially in the culinary industry. Warung Makan Fun Balunijuk Village is one of the businesses in the culinary sector that uses SWOT analysis to develop its business strategy. As part of this research, a SWOT analysis was carried out to determine the position of Warung Makan Fun Balunijuk Village in the culinary industry and identify strengths, weaknesses, opportunities and threats related to its business. Based on the results of the SWOT analysis, Warung Makan Fun can continue to develop, but it requires a combination of SWOT analysis, such as implementing SO strategies, one example of which is holding local events by utilizing lots of seating; WO strategy, one example of which is improving financial management by using local events as a promotional tool; ST's strategy, one of which is maintaining affordable prices and fresh ingredients to face competition; and WT strategies, such as increasing menu innovation to remain competitive amidst competition, and so on.
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2024 |
Analisis Keunggulan Bersaing Pada Kinerja Penjualan PT. Abdillah Sukses Bersama
(Bima Bima, Deby Ardea, Egha Putra Pramana, Indah Noviyanti)
DOI : 10.61132/jumaket.v1i2.157
- Volume: 1,
Issue: 2,
Sitasi : 0 10-Jun-2024
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| Last.06-Aug-2025
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This study aims to analyze the effect of competitive advantage on the sales performance of PT Abdillah Sukses Bersama. The purpose of this study is to identify the strengths, weaknesses, opportunities, and threats of PT Abdillah Konveksi. In addition, this study discusses the various strategies used by Abdillah Konveksi to improve their sales performance. In this study, the author collected data through interviews and observations. The results showed that Abdillah Konveksi is in a fairly good condition compared to its competitors' convection positions, each of which has its own characteristics and advantages. Abdillah Konveksi is also able to take advantage of opportunities from the problems that exist in the Bangka Belitung Islands. One of the famous convections in Bangka Belitung, PT Abdillah Sukses Bersama, emerged as a result of the most appropriate initial strategy, which focuses on promotional strategies to publicize and build the brand.
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2024 |
Analisis Swot Dalam Perencanaan Strategi Pemasaran Umkm Juragan Pisang 99 di Pangkalpinang
(Mirna Mirna, Jennie Rorensia, Kurniawan, Indah Noviyanti)
DOI : 10.61132/manuhara.v2i3.942
- Volume: 2,
Issue: 3,
Sitasi : 0 06-Jun-2024
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| Last.06-Aug-2025
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The purpose of this research is to understand and evaluate the marketing strategies implemented by the UMKM Juragan Pisang 99. This research uses a qualitative approach with SWOT analysis, and data collection is conducted through interviews with the company's manager and direct observation. The results are then analyzed using SWOT analysis to identify the strengths, weaknesses, opportunities, and threats of the marketing strategies faced by the UMKM Juragan Pisang 99.
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2024 |