Now days, the home environment is still much  less supportive of life for the elderly, most elderly living at  home need a companion to help them. Safety, health, happiness  and independence will be difficult for them to get even the  elderly will be further away from the surrounding  environment. Based on population projection 2017 data there  are 23.66 million elderly people in Indonesia and predicted in  2020 there are 27.08 million people elderly. Smart homes that  are currently widely studied have not focused on elderly; most  smart homes only provide a sense of security and convenience  for adult residents. And this will be a problem that until now  has not solved the improvement of human life through  technology to get happiness, care and health especially for the  elderly. In many cases of the elderly, it is easier to send them to  live in a nursing home and that keeps them separated from  their families for the rest of their lives. That's what makes  them less happiness. Orange Technology is a collection of  technological elements to improve human life by getting  happiness, Care and health. This study reviewed the journals  of scientific databases such as IEEE explore, ACM digital  library and Proquest published from 2002 to 2017. From the  search results obtained 54 papers that will answer the scientific  questions of this research. The result of this research is a  framework of smart house that has Sensor, Monitoring,  Wireless, Scalability, Low cost, GPS and ease of installation  and maintenance as components of smart house of orange  technology for elderly.

At Republic of Indonesia State Civil Service Agency in carrying out work, it is often found that problems both software and hardware are installed in the computer and must be resolved immediately. However, the handling of problems is still not good, where in the process of reporting complaints and requests, you still have to go by telephone or come directly to the IT staff office to notify complaints, as well as in manual records that affect company performance. All recording reports and problem calculations are still manual. This can have a negative effect, namely: there are problems that are at risk of being recorded repeatedly, so it takes a long time to provide reports to managers. Therefore, the authors submit a helpdesk information system application to solve the problems of complaints and employee requests so that they can be resolved quickly and can be handled properly as well as recording reports that are well recorded. In developing this helpdesk information system, the author uses an object-oriented methodology, namely the iteration waterfall, which is modeled using UML (Unified Modeling Language). The tools used are XAMPP as a web server, PHP as a programming language and MySQL as a database. With this system, it is hoped that it can make it easier for employees to report complaints as well as get solutions to the problems they are complaining about and also make it easier for IT staff to automatically generate reports in the system.