Much To Choose, Too Confused To Decide: Investigating Customer Confusion As A Mediator Of Information Overload And Decision Postponement
(Cindy Desinta, Weni Novandari, Larisa Pradisti)
DOI : 10.55606/jaemb.v5i2.7320
- Volume: 5,
Issue: 2,
Sitasi : 0 21-Jul-2025
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| Last.13-Aug-2025
Abstrak:
This study aims to analyze the impact of information overload on decision postponement, with customer confusion as a mediating variable, in the context of consumer behavior on e-commerce platforms in Indonesia. The study adopts a quantitative approach, conducted through a survey method using Google Forms as the data collection instrument, involving 150 active e-commerce users as respondents. Data analysis was carried out using the Partial Least Squares Structural Equation Modeling (PLS-SEM) technique. The findings reveal that information overload has a positive and significant effect on both customer confusion and decision postponement. Moreover, customer confusion is found to significantly mediate the relationship between information overload and decision postponement. These results support the Stressor–Strain–Outcome (SSO) theory and indicate that excessive information load can lead to confusion, which in turn causes consumers to delay decision-making. This study contributes to the enrichment of theoretical literature in the field of digital consumer behavior and provides practical implications for e-commerce practitioners in managing the information presented to consumers.
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2025 |
Peran Manajer Investasi Dalam Mendukung Pengambilan Keputusan Investor Reksa Dana Exchange Traded Fund (ETF)
(Cindy Surya triandini, G. M. Djoko Hanantijo)
DOI : 10.62504/jis1332
- Volume: 2,
Issue: 4,
Sitasi : 0 21-Jul-2025
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| Last.31-Jul-2025
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Penelitian ini mengeksplorasi proses pengambilan keputusan investor dalam reksa dana ETF. Hasil penelitian menunjukkan bahwa perusahaan secara aktif meningkatkan pemahaman investor melalui berbagai saluran edukasi, termasuk media sosial, webinar, dan sosialisasi langsung. Pendekatan ini sejalan dengan prinsip-prinsip Keuangan Perilaku, yang mengakui bahwa investor sering mengandalkan heuristik dan dipengaruhi oleh bias yang dapat dikurangi dengan informasi terstruktur. Namun, investor juga menghadapi tantangan dalam pengambilan keputusan, seperti volatilitas pasar, misinformasi, kurangnya kepercayaan diri, dan pilihan yang berlebihan, yang mencerminkan bias perilaku umum seperti penghindaran ambiguitas. Untuk mengatasi tantangan ini, perusahaan mendukung investor dengan menawarkan layanan profesional yang tepercaya dan produk investasi yang jelas dan terstruktur, yang membantu menstabilkan perilaku investor dan membangun kepercayaan.
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2025 |
Eksplorasi Kepuasan Pengguna PayPal Digital Wallet di Indonesia: Pendekatan UTAUT 2
(Cindy Fitri Laksono, Ribas Satria Maulana, Eka Dyar Wahyuni, Anita Wulansari)
DOI : 10.51903/c962xq65
- Volume: 4,
Issue: 3,
Sitasi : 0 10-Jul-2025
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| Last.23-Jul-2025
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Technological developments and globalization encourage people to develop in the transaction process. Now, conventional technology is starting to be abandoned and switched to a digitalization system, thus strengthening the balance of trade on an international scale. As one of the global e-wallets, PayPal offers convenience in cross-border transactions, but there are not many studies that specifically evaluate the level of satisfaction of Indonesian users in the application of this service. This research focuses on analyzing the level of satisfaction of using PayPal in Indonesia in cross-border transactions and examining technology acceptance factors with the Unified Theory of Acceptance and Use of Technology 2 (UTAUT 2) method. Data were collected through distributing questionnaires to active PayPal users in Indonesia and analyzed quantitatively using structural regression methods (SEM/PLS). The results showed that perceived ease of use, usefulness, and trust have a significant influence on user satisfaction. In addition, UTAUT 2 variables such as performance expectations, effort expectations, social influence, and hedonic value also contribute to forming positive perceptions of using PayPal. The findings are expected to contribute to the development of an international digital payment system that is more responsive to the needs of users in Indonesia.
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2025 |
Pengaruh Faktor Ekonomi Terhadap Angka Putus Sekolah di Kecamatan Sumbang
(Nadya Cindy Aurellia, Eka Fajariani Adika Putri, Dijan Rahajuni, Oki Anggraeni)
DOI : 10.51903/jupea.v5i1.4502
- Volume: 5,
Issue: 1,
Sitasi : 0 26-Jun-2025
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| Last.23-Jul-2025
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This research aims to examine the influence of economic factors on the dropout rate in Sumbang District, Banyumas Regency. Quantitative methods are used by collecting data through questionnaires and secondary data sources, then analyzed using multiple linear regression. The main variables studied are unemployment and poverty as economic factors that affect education. The results of the analysis show that both variables have a significant influence on the level of education with a contribution of 23.8% to the variation in dropouts. In addition to economic factors, there are also other factors that play an important role such as student motivation, family support, social environment, and health conditions. This study concludes that handling the problem of dropping out of school must be carried out with a comprehensive approach that does not only focus on financial assistance, but also on improving the quality of education and a conducive learning environment
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2025 |
Pengaruh Pendidikan Kewirausahaan terhadap Kreativitas Mahasiswa Pendidikan Ekonomi
(Cindy Nur Fadilah Albasa, Rusli Isa, Abdulrahim Maruwae, Radia Hafid, Maya Novrita Dama)
DOI : 10.61132/arjuna.v3i3.1944
- Volume: 3,
Issue: 3,
Sitasi : 0 28-May-2025
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| Last.08-Aug-2025
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The study aims to determine whether there is an influence of entrepreneurship education on student creativity. This study uses a descriptive quantitative approach with a sample size of 36 people. The instruments used are questionnaires and questionnaires. The data analysis technique used is simple linear regression analysis. Based on the results of the data analysis, it is known that there is a significant influence of entrepreneurship education on the creativity of students of the Department of Economic Education, Faculty of Economics and Business, Gorontalo State University. The magnitude of the influence of entrepreneurship education on student creativity is 62.5% and the remaining 37% is influenced by other variables not examined in this study.
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2025 |
Analisis Struktur Kinerja dan Kluster Unggulan di Wilayah Kabupaten dan Kota
(Tri Eko Darmawan, Arifanny Cindy Saputri, Muhammad Yasin)
DOI : 10.61132/menawan.v3i3.1419
- Volume: 3,
Issue: 3,
Sitasi : 0 27-May-2025
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| Last.06-Aug-2025
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The purpose of this study is to examine the structure of economic performance and identify superior clusters in districts/cities in order to develop a basis for formulating effective regional development strategies. The methodology used is quantitative with a descriptive approach that includes analysis of location quotient (LQ), shift share and class typology. Secondary data comes from official institutions such as the Central Statistics Agency (BPS). The results of the study indicate that Sidoarjo has an advantage in the manufacturing sector (LQ 1.85) and is included in the category of advanced and rapidly developing regions. Lamongan stands out in the agricultural and fisheries sectors with significant growth, although its contribution to GDP is low, it is classified as a rapidly developing region. Gresik has a large and solid commercial sector, but its growth is still lagging behind the national average. Pasuruan is included in the lagging category because its education services sector has not become the mainstay of the economy. The cluster approach has proven successful in identifying regional potential and formulating data-based development policies. Cross-sector collaboration and responsive and supportive government policies are key factors in developing superior clusters that can accelerate regional economic growth in an inclusive and sustainable manner.
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2025 |
Development of Speech Practice Book for Students Speaking Skill at English Education Department of Ibrahimy University
(Cindy Komariah, Dwi Nurhadiansyah Wicaksono, M. Hilmy Hidayatullah, Devi Purmayanti)
DOI : 10.61132/sintaksis.v3i3.1665
- Volume: 3,
Issue: 3,
Sitasi : 0 09-May-2025
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| Last.06-Aug-2025
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To improve the quality of education and learning in learning speaking in the English Education Department. Consideration of the lack of confidence in students caused by not knowing how to perform appropriately and well to appear confident to improve their speaking skill is also supported by the existence of appropriate learning media and can facilitate both students and teachers in learning to speak. Therefore, researchers conducted research and development of Speech Practice book learning media namely “A Guide Speech Practice Book to Elevate Your Performance” The research aims to describe the design development and feasibility of the product. This type of research is Research and Development (R&D) which follows the procedure of Borg and Gall. Which includes ten stages and then simplified into five stages which include: need analysis, product development, expert validation, product try-out, and final product. After going through several stages, the product feasibility assessment was started based on the results of experts which included content experts and design expert. Based on validation from the content expert with an average value of 4.6 with a percentage of 92% with a very feasible category. The results of validation from design expert get an average value of 4.5 with a percentage of 90% with a very feasible category. Then the product validation results of student responses get a total score of 3064 with a percentage of 94.2% with a category very feasible. based on the results of research and field tests that have been described, it can be concluded that the speech practice book for students speaking skill at the English Education Department is very feasible to use for speaking learning.
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2025 |
Penggunaan Sistem Informasi Akuntansi Untuk Meningkatkan Pengendalian Siklus Pendapatan
(Sulastri Samosir, Aprita Ginting, Riska Harianingsih, Cindy Aulia Rusli, Wanda Dea Khairani, Jufri Darma)
DOI : 10.51903/jupea.v5i2.3857
- Volume: 5,
Issue: 2,
Sitasi : 0 05-May-2025
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| Last.23-Jul-2025
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The purpose of this study is to analyze the implementation of Accounting Information Systems (AIS) in managing the company's revenue cycle control. The revenue cycle involves a series of crucial activities such as receiving orders, shipping goods, billing, and receiving payments, which require strict supervision to reduce errors and manage existing risks. Without the implementation of AIS, some common problems that often arise in managing the revenue cycle include inaccurate information, loss of employee data archives, difficulty in detecting errors in supervision, as well as limited reporting supervision and invalid data. As a solution, AIS can be implemented to increase data processing capacity, improve storage space, and improve control between parts of the organization. This study investigates the implementation of AIS in recording revenue transactions and its impact on internal control, such as preventing fraud, increasing data accuracy, and accelerating business processes. The results of the study are expected to provide an understanding of how the implementation of AIS can improve revenue cycle control and reduce risks associated with large business transactions.
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2025 |
Pengujian Perangkat Lunak untuk Aplikasi Sistem Pengelolaan Data Penduduk Berbasis Web di Desa Penarukan, Kecamatan Dusun Utara, Kabupaten Barito Selatan
(Angelina Estevani, Cindy Margaretha, Magdalene Isma)
DOI : 10.61132/saturnus.v3i2.756
- Volume: 3,
Issue: 2,
Sitasi : 0 22-Apr-2025
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| Last.08-Aug-2025
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This study examines software testing on a Web-Based Population Data Management System in Penarukan Village. The goal is to ensure system reliability and functionality before implementation. The testing process includes Unit Testing, Integration Testing, Validation Testing, and System Testing. Unit Testing verifies individual functions, Integration Testing ensures module interaction, Validation Testing assesses compliance with user needs, and System Testing evaluates overall system performance. The results confirm that key features such as data management, birth and death registration, and population movement tracking function correctly. Comprehensive testing minimizes errors, making the system stable, secure, and user-oriented.
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2025 |
Implikasi Struktur Modal dan Cash holding Pada Kinerja Keuangan Perusahaan
(Cindy Cindy, Usnia Wati Keristin)
DOI : 10.26623/slsi.v23i2.11750
- Volume: 23,
Issue: 2,
Sitasi : 0 22-Apr-2025
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| Last.09-Jul-2025
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Penelitian ini bertujuan untuk memahami pengaruh struktur modal dan kepemilikan kas terhadap kinerja keuangan perusahaan properti dan real estat yang tercatat dalam Bursa Efek Indonesia (BEI) dengan masa penelitian tahun 2020-2023. Struktur modal diukur menggunakan Debt to asset ratio (DAR) karena cukup jarang digunakan dalam penelitian, cash holding dengan rumus kas dan setara kas dibagi dengan total asset, dan Return on asset (ROA) untuk mengukur kinerja keuangan. Populasi penelitian yang digunakan sebanyak 92 perusahaan property dan real estat yang tercatat di Bursa Efek Indonesia (BEI), melalui metode purposive sampling, diperoleh 21 perusahaan yang sesuai dengan kriteria sebagai sampel penelitian lalu diperoleh 84 data observasi darimasa penelitian tahun 2020-2023. Teknik dokumentasi digunakan untuk memperoleh data sekunder penelitian yang berupa laporankeuangan tiap perusahaan dari website BEI. Analisis regresi linier berganda digunakan sebagai analisis statistik dengan bantuan perangkat lunak SPSS versi 26. Hasil penelitian adalah struktur permodalan memberikan efek positif yang signifikan terhadap kinerja keuangan karena utang mempercepat ekspansi, meningkatkan pendapatan dan laba sehingga meningkatkan kualitas kinerja keuangan. Cash holding memberikan efek positif yang signifikan terhadap kinerja keuangan karena mampu membuat perusahaan menjadi lebih produktif dalam berinvestasi untuk mencapai keuntungan yang lebih besar. Hasil ini menunjukkan kedua hipotesis yang diajukan oleh peneliti dapat diterima.
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2025 |