This study aims to examine the effect of idle time on the productivity of dry bulk loading and unloading activities at the Java Integrated Industrial and Port Estate (JIIPE). The research employed a quantitative correlational approach, with data collection techniques including observation, documentation, and company records. The research sample consisted of 12 vessels engaged in loading and unloading at Java Integrated Industrial and Port Estate (JIIPE) port during the period from January to July 2024. The analysis revealed a correlation coefficient of -0.16, indicating a very weak negative relationship between idle time and productivity. The coefficient of determination, at 2.56%, suggests that idle time contributes only marginally to productivity, while the remainder is influenced by other factors. The factors affecting idle time include weather conditions, equipment failures, and truck delays. The conclusion indicates that while idle time does impact productivity, the effect is not statistically significant..
 
 

The government plays an important role in ensuring the' seaworthiness requirements' for navigation. In this context, the KSOP is tasked with monitoring and supervising ship safety certificates issuance to ensure that ships meet the necessary standards. A ship safety certificate is a crucial document that guarantees the seaworthiness and safety of a vessel, serving as a mandatory requirement for any operating ship. With the digitalization era, administrative processes in services have become more efficient. This study aims to analyze the implementation of the Shipping and Seafaring Management Information System (SIMKAPEL) in the issuance of cargo ship safety certificates at the Special Port Authority and Harbormaster Office (KSOP) of Batam. Previously, the certificate issuance service was conducted manually and frequently encountered obstacles such as processing delays and administrative errors. This research uses a descriptive qualitative approach with data collection techniques including observation, interviews, and documentation. The results show that three months after the implementation of SIMKAPEL, there was an increase in the number of certificates issued. In addition to improving efficiency, the system also positively impacted service transparency and accountability. However, several challenges were identified, including users' limited digital literacy, technical disruptions, and internal adaptation processes. This study recommends improving infrastructure capacity, providing digital training to officers and service users to support the optimalization of SIMKAPEL. Overall, SIMKAPEL contributes positively to the digital transformation of public services in the maritime sector.

The Port of Tanjung Perak is intended as the main gateway to connect regions within the country and between countries. With the construction of the GSN Terminal at Tanjung Perak Port, it is hoped that it can be used as access to human mobility so as to provide satisfaction to passengers. The research aims to determine the influence of port facilities consisting of aspects of safety, comfort, convenience and equality on passenger satisfaction. The type of research used in this study is quantitative. This research was carried out at the Port of Tanjung Perak with a time of 1 year. The average daily passenger population in 2024 is 4,593 passengers. The results of the calculation of the Slovin formula can be determined by the number of samples as many as 100 passengers, the data source in this study uses primary and secondary data with data collection techniques, namely: questionnaires, laws and regulations, official government reports, and relevant previous research. The data analysis technique is the Multiple Linear Regression test. The results of this study show that the variables of safety, convenience, and equality in passenger terminal facilities have a positive and significant effect on passenger satisfaction at Tanjung Perak Port. Port facilities have a significant simultaneous effect on passenger satisfaction at Tanjung Perak Port.

Container services are services related to the use of containers or containers in the process of shipping goods. The container itself is a special container used to pack and transport goods efficiently, especially in trade. In the process of putting goods or stuffing goods that are packaged in the form of pallets, metal boxes and bulk. The process to enter a 20-foot or 40-foot container is determined by the number of buyer requests. The author chose qualitative descriptive research because this research is in accordance with the nature of the author's research which is descriptive and uses interview techniques, documentation, and others. In addition, this research is also in accordance with the practical research objectives. Mistakes in container stock management can have a devastating impact on the company, such as damage to goods, additional costs, and a tarnished reputation. To improve container loading and unloading services, companies need to improve communication, employee training, truck checks, forklift maintenance, and collaboration with service users. The process of shipping goods through the port involves various stages and parties such as consignees, suppliers, shippers, and field executives. The results of the study can be found that the process of container loading and unloading services in expedition companies experiences various obstacles, such as late truck drivers, delays in sending documents, shortage of containers, damage to container moving equipment at the depot, delays in the start of working hours, and too many containers that do not comply with the specifications by the exporter.