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Penelitian ini bertujuan untuk mengkaji dampak penutupan perlintasan kereta api Alastuo terhadap peningkatan volume kendaraan dan intensitas kebisingan di kawasan Fly Over Bangetayu, Kota Semarang. Fenomena ini mencerminkan tantangan tata kelola lalu lintas urban akibat perubahan infrastruktur transportasi. Dengan menggunakan pendekatan kualitatif deskriptif, studi ini dilakukan melalui metode studi kasus di lokasi terdampak. Data dikumpulkan melalui wawancara semi-terstruktur, observasi partisipatif, dokumentasi visual, serta pengukuran intensitas kebisingan menggunakan sound level meter pada sembilan titik waktu berbeda selama tiga hari pengamatan. Partisipan meliputi warga sekitar, pengguna jalan, dan petugas lalu lintas. Hasil analisis tematik menunjukkan adanya korelasi positif antara peningkatan volume kendaraan dan intensitas kebisingan, dengan nilai puncak kebisingan mencapai 93,6 dB pada sore hari. Temuan ini menegaskan bahwa perubahan rute akibat intervensi kebijakan infrastruktur dapat menyebabkan beban akustik yang signifikan di jalur alternatif. Penelitian ini memberikan kontribusi pada pemahaman tentang relasi spasial antara kebijakan lalu lintas dan degradasi lingkungan akustik. Implikasi teoretis mengarah pada integrasi studi kebisingan dalam perencanaan transportasi berkelanjutan, sementara implikasi praktis mencakup kebutuhan akan pengaturan lalu lintas yang adaptif serta mitigasi kebisingan melalui vegetasi, jalur alternatif, dan edukasi berkendara. Penelitian lanjutan disarankan melibatkan pendekatan interdisipliner untuk mengevaluasi dampak kebisingan terhadap kesehatan masyarakat secara langsung.

The research entitled Analysis of ATM Money Theft Crimes by ATM Cashiers in Batam City Using Routine Activity Theory (RAT) focuses on describing the elements of theft crimes, the threat of theft crimes, and cases of ATM money theft by ATM cashiers in Batam City. The research method used a normative legal research method with a case approach and a conceptual approach. The results of this study are as follows: The crime of theft is a crime against property as regulated in Chapter XXII of Book II of the Criminal Code, specifically Article 362, which contains subjective and objective elements. The types include ordinary theft, aggravated theft, and petty theft. The occurrence of theft is influenced by internal factors, such as the perpetrator's intention, and external factors, such as circumstances that support the crime. In the case of theft by ATM cash replenishment officers, the crime was committed through abuse of work access (special access crime). Based on Routine Activity Theory (RAT), crime occurs due to three main elements, namely a motivated perpetrator, a suitable target, and a lack of adequate supervision.

Penelitian ini menguji pengaruh sikap keuangan dan perilaku manajemen keuangan terhadap pencegahan kecurangan di kalangan petugas pemasyarakatan. Penelitian ini menguji apakah faktor-faktor keuangan tersebut secara signifikan mempengaruhi upaya pencegahan kecurangan, yang bertujuan untuk menyoroti pentingnya disiplin keuangan dalam mendukung perilaku etis di lembaga pemasyarakatan. Penelitian ini menggunakan desain kuantitatif dengan kuesioner yang dikumpulkan dari 90 pegawai Lapas Narkotika Kelas IIA Bangli sebagai sampel total pada Januari–Maret 2025, kemudian dianalisis dengan menggunakan regresi linier berganda. Hasil penelitian menunjukkan bahwa sikap keuangan dan perilaku manajemen keuangan berpengaruh positif signifikan terhadap pencegahan fraud di kalangan petugas lembaga pemasyarakatan. Variabel penelitian, yaitu sikap keuangan dan perilaku manajemen keuangan, secara bersama-sama berpengaruh nyata terhadap pencegahan kecurangan dengan korelasi yang kuat. Hal ini menunjukkan bahwa meningkatkan perilaku dan sikap keuangan sangat penting dalam mengurangi risiko kecurangan di lembaga pemasyarakatan. Penelitian ini menawarkan wawasan orisinal dengan menguji pengaruh langsung dari sikap keuangan dan perilaku manajemen keuangan terhadap pencegahan kecurangan, sebuah hubungan yang belum pernah dianalisis secara bersamaan

Latar belakang penelitian ini didasari oleh tingginya tekanan kerja yang dihadapi pegawai pemasyarakatan, khususnya dalam tugas-tugas yang menuntut kontrol emosi dan interaksi sosial yang intens. Penelitian ini bertujuan untuk mengetahui pengaruh kecerdasan emosional terhadap kelelahan emosional pada pegawai Rutan Kelas I Samarinda. Metode penelitian yang digunakan dalam penelitian ini yaitu metode penelitian kuantitatif dengan survey design. Pengumpulan data dilakukan melalui penyebaran kuesioner kepada 92 responden petugas pemasyarakatan di Rutan Kelas I Samarinda. Melalui pengujian determinasi didapatkan nilai R square sebesar 0,173. Hal ini menunjukkan terdapat pengaruh variabel kecerdasan emosional sebagai variabel bebas sebesar 17,3% terhadap variabel kelelahan emosional sebagai variabel terikat sedangkan sisanya sebesar 82,7% dipengaruhi oleh variabel lain yang tidak dijelaskan dalam penelitian ini. Dari hasil perhitungan uji signifikansi didapatkan nilai 0,000 < 0,05. Hal ini menandakan bahwa Ho ditolak dan Ha diterima yang berarti adanya pengaruh variabel kecerdasan emosional terhadap kelelahan emosional.  Dari hasil uji regresi linear sederhana diperoleh persamaan Y = 36,581 + (-0,219X), hasil kofisien regresi yang bernilai negatif menunjukkan bahwa kedua variabel memiliki pengaruh yang negatif. Sehingga dapat disimpulkan bahwa terdapat hubungan negatif dan signifikan antara kecerdasan emosional terhadap kelelahan emosional pegawai Rumah Tahanan Negara Kelas I Samarinda.

Kondisi lembaga pemasyarakatan di Indonesia masih menghadapi tantangan serius, seperti overcrowding dan tingginya angka residivisme. Program pembimbingan klien pemasyarakatan menjadi salah satu upaya strategis untuk menekan residivisme dan mendukung reintegrasi sosial, namun implementasinya dinilai belum optimal. Penelitian ini bertujuan untuk menganalisis efektivitas, hambatan, dan praktik terbaik dalam pembimbingan klien pemasyarakatan melalui pendekatan Systematic Literature Review (SLR). Sebanyak 27 artikel ilmiah (2018–2023) dipilih dari 512 artikel awal melalui proses PRISMA dengan tahap penyaringan berbasis kerangka PICO(C) dan quality assessment. Hasil kajian menunjukkan bahwa pembimbingan berbasis keterampilan vokasional, kewajiban lapor, dan pendekatan restorative justice secara signifikan mendukung kesiapan sosial dan ekonomi klien pasca bebas. Selain itu, pelibatan keluarga dan masyarakat mempercepat reintegrasi dan menekan potensi pengulangan tindak pidana. Namun demikian, masih terdapat hambatan struktural (minimnya SDM dan infrastruktur), sosial (stigma dan diskriminasi), serta individual (motivasi rendah dan gangguan psikososial). Penelitian ini merekomendasikan penguatan kapasitas petugas Pembimbing Kemasyarakatan (PK), penerapan pendekatan Risk-Need-Responsivity (RNR), serta kolaborasi lintas sektor sebagai langkah strategis. Temuan ini diharapkan menjadi rujukan dalam pengembangan kebijakan pembimbingan klien pemasyarakatan yang lebih efektif dan berkelanjutan di Indonesia.

Capacity-building training for housekeeping staff in hotels and restaurants is a crucial aspect of maintaining service quality and enhancing customer satisfaction. Competent housekeeping personnel not only ensure physical cleanliness but also directly impact the reputation, image, and competitiveness of businesses in the hospitality and restaurant sectors. This community service program aims to develop the capacity of housekeeping staff through focused training on mastering cleaning techniques, effective waste management, and the proper and safe use of cleaning tools and materials. The training methodology is conducted directly using a participatory approach, allowing participants to actively engage in practical simulations, discussions, and case studies related to cleaning procedures, operational standards, and waste handling. Evaluation is conducted using pre-test and post-test assessments to measure improvements in participants’ knowledge, skills, and understanding of good cleaning practices. Results demonstrate significant improvements in mastering cleaning techniques, understanding waste management, and the ability to use cleaning tools and materials correctly. Additionally, participants reported increased awareness of the importance of consistently maintaining cleanliness standards, which is expected to be applied in daily workplace activities. The contribution of this community service provides tangible benefits in enhancing human resource quality in the hotel and restaurant sectors while supporting the achievement of professional, hygienic, and environmentally friendly service standards. This training is expected to serve as a sustainable model for the continuous development of housekeeping staff competencies in the broader hospitality and tourism industry.

Baggage handling is a crucial aspect of airline operations, including the lost and found unit, which handles lost, damaged, exchanged, and found baggage issues. At Juanda International Airport in Surabaya, these issues remain common. This study aims to analyze the performance of Citilink's lost and found officers in handling various baggage issues and evaluate the unit's productivity, efficiency, and effectiveness. The method used was descriptive qualitative research with a case study approach, collecting data through observation, semi-structured interviews with officers, and documenting operational procedures and baggage handling reports. The results indicate that lost and found officers play a crucial role in post-flight service, from receiving reports to providing compensation. Although procedures are carried out according to SOPs, obstacles such as a lack of manpower and a manual reporting system slow down the process. Officer performance is quite good, but efficiency improvements and the use of technology are needed, such as further training and a modern baggage tracking system.  

Pasar tradisional memiliki peran strategis dalam memenuhi kebutuhan pokok masyarakat, namun sering menghadapi permasalahan lingkungan, terutama dalam hal pengelolaan sampah. Tujuan penelitian ini adalah untuk melihat sejauh mana pengelolaan sampah pasar jangli Kota   Semarang telah berjalan, dengan mengutamakan fokus pada partisipasi masyarakat dan pedagang,  ketersediaan  fasilitas,  serta dampak  lingkungan   yang  ditimbulkan.  Pendekatan  yang digunakan berupa  deskriptif  kualitatif,  dengan  data  dikumpulkan  melalui  observasi  serta   wawancara. Hasil   penelitian menunjukan bahwa tingkat partisipasi pedagang dalam menjaga kebersihan pasar masih rendah, sebagian besar hanya mengandalkan petugas kebersihan. Selain itu, fasilitas pengelolaan sampah masih terbatas, seperti jumlah tempat sampah yang tidak memadai, ketiadaan sistem pemilahan, dan jadwal pengangkutan yang tidak konsisten. Kondisi ini berdampak pada menurunnya kualitas lingkungan pasar, aroma yang menyengat, kehadiran lalat, dan potensi penyebaran penyakit. Implikasi dari kajian ini merekomendasikan peningkatan edukasi dan kesadaran masyarakat, penyediaan fasilitas yang lebih baik, serta penguatan peran pemerintah dalam pengawasan dan penegakan aturan, melalui pendekatan pengelolaan sampah berbasis masyarakat (community-based waste management).

Supadio Airport in Pontianak is a major air transport gateway in West Kalimantan, heavily reliant on aviobridge facilities to support passenger comfort and operational efficiency. However, the implementation of aviobridge operating procedures by Apron Movement Control (AMC) officers often faces challenges, such as procedural inconsistencies and technical obstacles. This study aims to analyze the compliance of AMC officers with standard operating procedures (SOP) for aviobridge usage and to identify the challenges encountered in its operation at Supadio Airport, Pontianak. This research employs a qualitative method with a descriptive approach. Data were collected through direct observation, in-depth interviews with AMC officers, and documentation studies related to SOP and aviobridge operational reports. Data analysis was conducted systematically to evaluate procedural implementation and identify inhibiting factors in AMC officers' performance. The results of the study showed that most AMC officers had implemented the SOP for operating the aviobridge well, but there were still some discrepancies, especially in the undocking process and coordination between units. The main obstacles faced included limited personnel in one shift, as well as technical problems with the aviobridge facilities, increasing training and coordination across units was needed to ensure optimal and safe aviobridge operations.

Contraception is used to control population growth and ensure the availability of natural resources, thereby maintaining the quality of human life. Contraceptive methods can be categorized into two types: long-term contraceptive methods (LTCMs), such as intrauterine devices (IUDs), implants, female sterilization (tubal ligation or MOW), and male sterilization (vasectomy or MOP); and short-term contraceptive methods (non-LTCMs), such as condoms, injections, and oral contraceptive pills. The aim of this study is to examine and explain the relationship between spousal support and the role of healthcare workers in the selection of long-term contraceptive methods among women of reproductive age in the working area of the Kefa Utara Village Maternity Post, North Central Timor Regency. This research is quantitative with a cross sectional approach. The sampling technique used accidental sampling with a total of 106 WUS respondents. Data analysis using Chi Square test analysis. The results showed that women of reproductive age who did not get husband's support were higher (57.50%) than those who got husband's support (42.50%). Chi-Square test showed a significant relationship between husband's support and the selection of LTCMS (p < 0.05) with an Odds Ratio (OR) value of 2.690. In addition, health workers who played a role in the selection of LTCMS were greater (67.90%) than health workers who did not play a role (32.10%). The Chi Square test results also showed a significant relationship between the role of health workers and the selection of LTCMS (p < 0.05) with an 0R value of 3.733.

Bag inspection aims to ensure compliance with baggage regulations for flight safety. However, it was found that some officers were not meticulous and acted unfairly during the bag inspection process. The lack of responsiveness and minimal empathy from the officers will affect passenger satisfaction. This condition indicates the need for improvement in performance and service quality to maintain passenger satisfaction and the company's image. This research uses a quantitative method, with data collection techniques in the form of questionnaires. The study samples passengers using Citilink Airlines at Juanda International Airport Surabaya, totaling 100 respondents. The data analysis techniques used include instrument testing, classical assumption testing, multiple linear regression equations, hypothesis testing, and the coefficient of determination using the SPSS (Statistical Product and Service Solutions) application. The research results show that performance and service quality have a positive and significant effect on passenger satisfaction of Citilink Airlines at Juanda International Airport Surabaya. The regression coefficients for performance are 0.479 and for service quality are 0.318, with significance values of 0.000 and 0.001, respectively (<0.1), as well as an F-test of 0.000 which indicates the simultaneous effect of both. The adjusted r square value of 0.494 indicates that 49.4% of passenger satisfaction is influenced by performance and service quality, while the remaining 50.6% is influenced by factors outside of the study.

This study aims to examine the optimization efforts made by the Apron Movement Control (AMC) unit in supervising and regulating the movement of people and vehicles in the airside area of ​​Komodo International Airport, Labuan Bajo. The AMC unit is responsible for managing the movement of aircraft, people, and vehicles, including plotting parking stands, arranging ground handling, administering flight data, licensing airside vehicles, supervising engine run-up, apron cleanliness, and handling fuel spills. Supervision is carried out based on SOP, but in emergency situations such as aircraft skidding or unloading on the taxiway, the AMC must be able to adapt quickly to relevant safety procedures. This study uses a qualitative method with direct observation techniques, interviews with three AMC personnel, as well as SOP documentation and incident reports. The results show that the implementation of supervision and control has been running according to PM-IK standards. The focus of supervision includes aircraft movement, engine idle, GSE vehicle speed, completeness of worker PPE, and passenger arrangements to the aircraft. However, the main obstacle is the limited personnel which causes a high workload and supervision is not optimal, so that violations by service users or workers still occur and have the potential to endanger flight safety.

Elderly individuals living in nursing homes often face psychological challenges such as loneliness, loss of social roles, and limited interaction with family members. This qualitative study aims to explore how nursing home staff perceive the psychological well-being of the elderly based on Ryff’s six dimensions: self-acceptance, positive relations with others, autonomy, environmental mastery, purpose in life, and personal growth. A qualitative approach was employed using in-depth interviews with two permanent staff members at Panti Werdha Harapan Ibu, Semarang, who were purposively selected based on their involvement in elderly care. Data were collected through open-ended interviews guided by Ryff’s scale indicators and analyzed thematically. The results indicate that the elderly are able to accept their condition, build warm social relationships, maintain a level of independence in daily activities, and successfully adapt to the nursing home environment. They also show enthusiasm in participating in various activities and a willingness to continue personal development. These findings suggest that the psychological well-being of the elderly in nursing homes is largely influenced by social support from staff and fellow residents, as well as structured activities that foster a sense of purpose and meaning in life. The implications of this study highlight the vital role of nursing home staff as key agents in maintaining and enhancing the psychological well-being of the elderly through a personal, warm, and humanistic approach.

One of the important indicators in hospital quality standards is the level of patient satisfaction with the services provided. Therefore, improving the quality of health services is very crucial, not only in the medical aspect, but also in terms of communication and empathy of health workers to patients. This study aims to determine the description of the quality of service of registration staff at the outpatient polyclinic of General Hospital X, South Jakarta, in 2023, based on patient perceptions. This study is a quantitative study with a descriptive approach, conducted on 50 respondents. Data were collected using a questionnaire covering five dimensions of SERVQUAL: Tangibles, Reliability, Responsiveness, Assurance, and Empathy. Data analysis was carried out by presenting the frequency distribution and percentage of each service dimension. The results showed that: in the Tangibles dimension, 66% of respondents rated it good and 34% less good; Reliability, 70% good and 30% not good; Responsiveness, 52% good and 48% not good; Assurance, 72% good and 28% not good; and Empathy, 66% good and 34% less good. In conclusion, although most respondents rated the service of the registration staff as good, there are still aspects that need to be improved. Improving the overall quality of service, especially in the dimensions of Responsiveness and Empathy, is needed as a strategic step in an effort to increase patient satisfaction and loyalty.

Teknologi jaman sekarang mengalami perkembangan sangat pesat, berkembang dari masa ke masa seiring dengan meningkatnya kemampuan dan kebutuhan hidup manusia. Teknologi yang mempunyai peran penting dalam kehidupan manusia adalah komputer. Peran komputer terbukti banyak dibutuhkan dan digunakan sebagai alat bantu dalam mengolah data informasi dan mengendalikan berbagai peralatan yang digunakan untuk membantu manusia dalam menjalankan tugasnya sehari - hari. Komputer juga telah banyak sekali membantu menyelesaikan dan mengatasi masalah dari yang paling mudah hingga yang paling rumit. Hingga komputer tidak bisa dipisahkan dari aktivitas manusia dari setiap pekerjaannya. Semakin meningkatnya penggunaan teknologi informasi diberbagai bidang sehingga menjadi acuan penulis untuk mengatasi permasalahan tentang antrian yang ada pada tiap - tiap instansi atau lembaga pemerintah dan pusat - pusat layanan pelanggan maupun masyarakat. Perlu diketahui bahwa untuk antri pada loket layanan dan juga transaksi lewat kasir atau petugas loket, harus siap antri berdiri secara berurut selama bermenit - menit lamanya, bahkan jika banyak pelanggan yang datang menyebabkan antrian yang terlalu banyak menyebabkan pelanggan menjadi merasa tidak nyaman dalam melakukan antrian. Tentu saja hal ini kurang menyenangkan dan cenderung memboroskan waktu. Di sebagian pusat layanan masyarakat seperti Bank, Koperasi, Jasa Pelayanan yang lain sudah menerapkan teknologi antrian dengan memberikan nomor urut antrian dan tampilan display text nomor urut, sehingga antrian secara berdiri berurut yang dulunya berbasis antrian satu persatu untuk menunggu antrian mulai dihilangkan sehingga pelanggan dapat menunggu antrian secara nyaman dan tidak perlu melakukan antrian salin menyerobot ingin cepat dilayani.

This study aims to analyze the effect of service quality on passenger satisfaction levels at PT Gapura Angkasa at I Gusti Ngurah Rai Airport, Bali. Service quality reflects the standard of excellence provided by the company to passengers, both through planned service standards and their implementation. This research uses a quantitative method with the population consisting of all Citilink airline passengers served by PT Gapura Angkasa traffic officers each month. The sampling technique used is non-probability sampling, where participants are selected based on certain criteria. The sample size was determined using the Slovin formula, resulting in a total of 100 respondents. After the data was collected, it was processed using various analytical methods, including instrument validation, hypothesis testing, and determination coefficient assessment.The findings of this study indicate a significant positive relationship between service quality and passenger satisfaction. This is supported by the T-test results, where the calculated T-value (11.070) is greater than the critical T-value (1.984), with a significance level of 0.000, which is below 0.05. Therefore, the null hypothesis (H0) is rejected, and the alternative hypothesis (Ha) is accepted, confirming that service quality has an impact on passenger satisfaction. Furthermore, the coefficient of determination (R²) test results reveal that service quality accounts for 83.2% of the variation in passenger satisfaction, demonstrating a substantial effect.

The aviation industry in Indonesia has experienced rapid growth in line with the increasing demand for air transportation. One of the key aspects of airline service is the check-in process, which serves as the first interaction between passengers and the airline and plays a role in shaping the customer experience. This study aims to analyze the impact of check-in counter service quality on passenger satisfaction with Super Air Jet at Sultan Aji Muhammad Sulaiman (SAMS) Sepinggan International Airport, Balikpapan. This research employs a quantitative approach using a survey method, involving 100 passenger respondents who have used Super Air Jet at least once and are aged between 17 and 40 years. The survey was conducted at Sultan Aji Muhammad Sulaiman (SAMS) Sepinggan International Airport, Balikpapan. Data analysis was performed using validity tests, reliability tests, classical assumption tests, simple linear regression, T-tests, and the coefficient of determination (R²). The results of the study indicate that the quality of check-in counter service has a positive and significant impact on passenger satisfaction. The simple linear regression test shows a regression coefficient value of 0.351 with a correlation value of 0.942. Additionally, the T-test results show a calculated t-value of 20.931, which is greater than the critical t-value of 1.660, with a significance level of 0.000 < 0.05, thereby supporting the research hypothesis. Based on these findings, it can be concluded that improving service quality at the check-in counter plays a crucial role in enhancing passenger satisfaction.

The management and care of wounds play a crucial role in the healing process. Improper wound management can lead to infections, slow down the healing process, and even cause post-healing disabilities. Therefore, increasing knowledge about wound care is essential, especially in initial treatment, by conducting wound care training to prevent infections.The training was provided to the administrative staff and youth of the St. Francis of Assisi Church in Tebet. It was conducted using two methods: theoretical and practical. Participants were given pre- and post-training tests to assess their understanding and knowledge before and after the training. A total of 22 participants attended the wound care training to prevent infections. There was a significant increase in the average test scores after the training. It can be concluded that the training improved participants' understanding and knowledge of wound care to prevent infections.

Sudden cardiac arrest is a condition that occurs quite frequently. This sudden cessation of heart function is caused by the loss of electrical activity in the heart, which results in the cessation of blood circulation throughout the body. Quick and proper handling of this condition can reduce the mortality rate due to cardiac arrest. Therefore, Basic Life Support (BLS) training needs to be conducted to educate the general public. The BLS training conducted for the management officers and youth of Saint Francis of Assisi Church in Tebet was carried out by providing theoretical and practical BLS lessons, as well as conducting pre-tests and post-tests to assess the participants' understanding of the material and practices provided. From the activity conducted, a total of 22 participants attended the BLS training, and there was a significant difference in the average pre-test and post-test scores. It can be concluded that the training provided was effective in increasing the participants' understanding and knowledge of BLS.

The success of operational management at an airport is highly dependent on the performance and discipline of the Apron Movement Control (AMC) officers (Nurifi, 2024). AMC officers are required to be able to carry out high discipline, considering the many safety procedures that must be followed in order to avoid potential risks and incidents, because this affects the effectiveness of work and also the efficiency of airport officers, namely Apron Movement Control (AMC). The purpose of this study was to determine whether there is an influence of work discipline on the effectiveness of the work of Apron Movement Control (AMC) officers at Soekarno-Hatta International Airport and how much influence it has. This study uses a quantitative approach. The location of the research was carried out at Soekarno-Hatta International Airport, Benda District, Tangerang City and Kosambi, Tangerang, Banten. With a research period of August 2024 to February 2025. In this study, all Apron Movement Control (AMC) officers at Terminal 3 of Soekarno-Hatta International Airport, totaling 19 people, will be used as respondents by filling out the questionnaire provided. Based on the results of the research and analysis that have been conducted, it can be concluded that work discipline has a significant influence with a contribution of 75.9%. Meanwhile, the remaining 24.1% is influenced by other factors that were not analyzed in this study. This influence is proven by the coefficient of determination (R²) value of 0.759, which shows that work discipline contributes 75.9% to the effectiveness of the Apron Movement Control (AMC) officers at Soekarno-Hatta International Airport.