Publication Search

This study aims to analyze the critical role of leadership in improving employee motivation at Arabela Beauty Salon in Sikka Regency. The problems identified include employees who still lack enthusiasm in their work, low discipline, and limited initiative in providing service to customers, which affects overall service quality. This research employs a descriptive qualitative approach, using data collection techniques such as interviews, observations, and documentation. The results indicate that leadership at Arabela Beauty Salon plays a significant role in enhancing employee motivation by providing clear direction, maintaining open communication, and offering attention as well as support to employees. However, the reward system and performance evaluation processes still need improvement to further encourage employees in achieving optimal service targets and high-quality outcomes. Thus, the application of an effective, participative leadership style can significantly improve employee motivation, which in turn leads to better service delivery and increased customer satisfaction.

This study aims to determine the effect of communication and work discipline on employee performance through work supervision as an intervening variable at Jambi Ekspres Televisi. The population in this study consisted of 30 employees, all of whom were used as samples using the total sampling technique. This research employed a quantitative approach with a questionnaire based on a Likert scale, and the data were analyzed using the Partial Least Square (PLS) method through the SmartPLS software. The results showed that communication and work discipline were categorized as good and played an important role in improving employee performance through work supervision. Communication had a positive and significant effect on work supervision, while work discipline also had a positive and significant effect on work supervision. However, communication had a positive but insignificant effect on employee performance. Conversely, work discipline had a positive and significant direct effect on employee performance. Meanwhile, work supervision had a negative and insignificant effect on employee performance. The indirect effects of communication and work discipline on performance through work supervision were also negative and insignificant, indicating that work supervision has not yet played an optimal role as an intervening variable. Based on these findings, it is recommended that the company enhance internal communication effectiveness, strengthen the consistent implementation of work discipline, and optimize the role of work supervision to function more as a coaching and motivational tool, thereby contributing positively to improving employee performance.

This research aims to test whether Work Discipline, Work Motivation and Work Communication have an effect on employee performance. The method used in this research uses quantitative methods. The population in this study were employees at PT. Alpha Technology Indonesia. The sample used in this research used a saturated sample using the Slovin formula calculation to obtain 133 respondents. Data analysis using SmartPLS 4.0 The analysis method used is descriptive analysis, validity test, reliability test, R-Square test, F-Square test and hypothesis test. The research results show that work discipline has no effect on employee performance with a t-statistic of 0.790 < 1.96, then the research results also show that work communication has no effect on employee performance, this is shown by a t-statistic value of 0.910 < 1.96 However, there is a positive and significant influence between work motivation on employee performance with a t-statistic value of 6.635 > 1.96. This shows that the greater the employee's motivation, the better the employee's performance will be  

This study aims to describe the transformational leadership strategy implemented in Masohi hospital and analyze its impact on the performance of human resources (HR). The research approach used is qualitative with case study design, which allows researchers to understand the phenomenon in depth in a real context. The Data was collected through in-depth interviews with eight informants, consisting of directors, field heads, room heads, and implementing staff, so that diverse perspectives were obtained from various levels of management and implementers. The data analysis process is carried out through three main stages, namely data reduction, data presentation, and conclusion/verification. The results showed that transformational leadership strategies in Masohi hospital include exemplary, inspirational motivation, innovative thinking encouragement, and attention to individual employee needs. Implementation of this strategy can improve discipline, work ethic, teamwork, and a sense of responsibility of employees in providing services to patients. In addition, it was found that the work culture built through transformational leadership can strengthen organizational commitment and improve overall service quality. However, the implementation of this strategy is not free from challenges. The obstacles that arise include complex bureaucracy, managerial competence gaps between units, as well as resistance to change among staff. This challenge requires an adaptive approach and effective communication so that the strategy can run optimally. Overall, the findings of this study confirm that transformational leadership has a positive impact on strengthening work culture and improving service quality in regional hospitals. This research is expected to be a valuable input for the development of leadership and HR management policies, not only in Masohi hospital, but also in other regional hospitals that face similar challenges.

This study aims to analyze the influence of work discipline, incentives, and work motivation on employee performance at PT Citra Mandiri Distribusindo. The background of this research is based on issues such as low employee discipline, unequal incentive distribution, and lack of motivation, which lead to fluctuating employee performance. The research used a descriptive quantitative method with a survey approach, employing questionnaires distributed to all employees except Directors, General Managers, and HRD, with a total of 109 respondents. The data analysis technique used multiple linear regression to examine the influence of each variable. The results showed that partially and simultaneously, work discipline, incentives, and work motivation significantly influence employee performance. The implication of this research is that the company must enhance employee discipline, clarify the incentive system, and foster motivation through effective communication and recognition to achieve optimal employee performance.

This research was used to analyze the performance of public services, especially on the Plavon platform that’s provided by employees at the Sidoarjo Regency of Population and Civil Registration Service. The theory that researchers use takes from Robbins in (Aziz, 2022) which contains five indicators of Work Quality, Quantity, Timeliness, Effectiveness, and Independence. The type of researchers used for this research is descriptive qualitative methods with sources and types pf research data divided into primary data and secondary data through the process of taking activity documentation, employee interview, and observing activities which can then be used to draw conclusions. The findings in this research are in the for of information related to incoming complaints which convey that there are still errors in input made by employees on the Plavon Disdukcapil Sidoarjo platform which that will then be evaluated and given direction, Communication and coordinate are running well, the human resources are inversely proportional to demographic condition in Sidoarjo which results in the fulfillment of services using an overtime system, and then to the implementation of employee discipline supported by performance motivation in the reward & punishment categorization.  

 This study aims to test and analyze the influence of leadership style , organizational culture and organizational justice partially and simultaneously on the performance of employees of the Bank Indonesia Jember Representative Office. The population in this study were all employees of Bank Indonesia Jember with a sampling technique of saturated sampling technique totaling 42 employees. The analysis method used is multiple linear regression analysis. Based on the results of the data analysis, it shows that partially, leadership style does not have a significant effect on employee performance. However, certain aspects such as decision making, motivation, communication, employee control, and emotional control play an important role. Improvements in this aspect can support performance indirectly. Organizational culture significantly affects employee performance. Self-awareness, aggressiveness, personality, performance, and team orientation play a role in creating a productive work environment. Organizational justice does not significantly affect employee performance. Indicators such as resource allocation, procedural fairness, and personal relationships play an important role. The three variables ( leadership style , organizational culture, and organizational justice) together affect employee performance. In addition, the researcher's suggestions for further research are expected to complement the limitations of the researcher's problems such as increasing the number of samples, for example all employees of KpwBI Jember, or adding independent variables to be studied, for example motivation, discipline, workload, occupational health and work life balance.

The hotel industry is a service sector that relies heavily on the quality of human resources, so internal communication has a central role in maintaining smooth operations and improving staff performance. This study examines the implementation of Human Resource Development (HRD) communication through the General Manager Table Program at XHotel Mojokerto, which is designed as a medium for direct dialogue between management and employees. The program aims to accelerate the distribution of information, accommodate the aspirations of staff, and build more open and effective two-way communication. The research method uses a descriptive qualitative approach, with data collection techniques through in-depth interviews, observations, and documentation studies. The study participants included General Managers, HRD, and hotel staff who participated in the program for a six-month period in 2025. Data analysis was carried out with reference to Mintzberg's organizational communication theory, which emphasizes the managerial role in the functions of monitoring, information dissemination, facilitation, and negotiation. The results of the study show that the General Manager Table Program contributes positively to the effectiveness of internal communication. Through this program, HRD not only plays the role of conveying information, but also as a dialogue facilitator that encourages active employee involvement. The program has been proven to improve communication transparency, speed up conflict resolution, and strengthen a sense of belonging among staff. The impact can be seen in increasing motivation, discipline, and more consistent work performance, while strengthening the harmonious relationship between management and employees in the work environment. The implication of this research is the need for sustainability and the development of similar programs as innovative HRD communication strategies. The application of this model can be a reference in building a positive work culture that supports productivity, service quality, and competitiveness of the hospitality industry amid global dynamics.

This study aims to find out and try to analyze. the. influe.nce. of work motivation, work discipline. and communication on e.mploye.e. pe.rformance. through job satisfaction as an inte.rve.ning variable. of Ujung Gading Hospital. This re.se.arch is a structural e.quation mode.ling (SE.M) mode.l with the. he.lp of smart PLS 3.0 analysis. The. population and sample. of this study are. e.mploye.e.s of Ujung Gading Hospital. The. re.sults of the. study showe.d a positive. and significant influe.nce. be.twe.e.n work motivation and job satisfaction. The.re. is a positive. and significant influe.nce. be.twe.e.n work discipline. and job satisfaction. The.re. was no positive. and significant influe.nce. be.twe.e.n communication and job satisfaction. The.re. is a positive. and significant influe.nce. be.twe.e.n work motivation and e.mploye.e. pe.rformance.. The.re. was no positive. and significant influe.nce. be.twe.e.n work discipline. and e.mploye.e. pe.rformance.. The.re. is no positive. and significant influe.nce. be.twe.e.n communication and e.mploye.e. pe.rformance.. The.re. is a positive. and significant influe.nce. be.twe.e.n job satisfaction and e.mploye.e. pe.rformance.. Job satisfaction is able. to me.diate. work motivation to e.mploye.e. pe.rformance.. Job satisfaction is able. to me.diate. work discipline. to e.mploye.e. pe.rformance.. Job satisfaction is not able. to me.diate. communication to e.mploye.e. pe.rformance..

Kingbread, a bakery that has been operating since 2018, faces a major challenge in the form of employee indiscipline that has the potential to hinder the production and distribution process. To overcome this problem, Kingbread implemented an employee performance appraisal system that aims to improve productivity and discipline. The methods used include interviews, observations, documentation, and quantitative research to collect relevant data. The performance appraisal system is designed with key indicators such as responsibility, punctuality, quality of work, and communication, using a Google Form-based form for efficient data collection. The implementation results showed success in forming a comprehensive performance appraisal guide, creating an integrated data collection system, and producing in-depth performance analysis reports. Recommendations for further PkM include developing a training system based on individual employee needs, increasing the use of technology for data integration, and holding regular employee motivation programs. With this approach, Kingbread can continue to improve the quality of human resources, maintain productivity, and maintain competitiveness in the local market.

This research aims to examine the influence of work ethic, communication and work motivation on employee work discipline. Work discipline is an important factor in increasing organizational productivity and performance. Factors such as work ethic, communication and work motivation have a significant role in shaping the level of employee work discipline in the work environment. This research uses a quantitative approach by collecting data through questionnaires distributed to 100 employee respondents from various backgrounds and levels of position. The collected data was analyzed using statistical methods such as regression to assess the relationship between the independent variables (work ethic, communication and work motivation) and the dependent variable (work discipline). The results of the analysis show that there is a positive and significant influence of work ethic, communication and work motivation on employee work discipline. The SmartPLS 4 application was also used in this research to assist in the analysis of the data obtained. The findings of this research provide an important contribution to human resource management and organizational development.

The purpose of this research is to determine the influence of work discipline, communication and motivation on employee performance at Tri Cahya Purnama Semarang Company. The population in this study were all employees of Tri Cahya Purnama Semarang Company, numbering 190 people. The sample was determined using the Slovin formula and obtained 128 people. The data was processed using the SPSS version 22 application. The results of the research showed that the three independent variables (work discipline, communication and motivation) had a significant positive influence on the performance of employees Tri Cahya Purnama Semarang Company. The coefficient of determination test shows that 63% of employee performance can be influenced by work discipline, communication and motivation. Meanwhile, the remaining 37% is influenced by other variables.