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Satar Saman; Rahmayanti Rahmayanti; M. Zulkifli Muchsin; Aldi K. Mangopa

Jurnal Pelayanan Hubungan Masyarakat 2024 International Forum of Researchers and Lecturers

This community service activity aims to integrate theory and practice through the construction of simple shelters by the academic community of the Vocational Program at Gorontalo State University. The activity is motivated by the need to improve the technical competence and social skills of building architecture students. The method used is participatory action learning, involving students and faculty members from planning to evaluation. The activities include group division, case studies at brick and block factories, construction of the lower, middle, and upper structures, and final assessment. The results showed that 70% of students mastered construction skills in accordance with simple building standards, with the final product being a functional shelter. The main challenges faced were team coordination and time management. Discussions confirmed that this model is effective in enhancing technical skills, teamwork, and understanding of sustainable construction, and is worth replicating in other vocational programs. The shelter construction also provided an opportunity to reflect on real-world applications of architectural theory, while addressing pressing community needs. Through active participation, students gained firsthand knowledge in applying design concepts and construction techniques that are crucial to the construction industry. Furthermore, the activity demonstrated the potential for developing students' abilities to apply architectural concepts that are not only relevant to academic requirements but also to practical, community-based construction needs. The project also emphasized the importance of sustainable building practices, focusing on materials and methods that minimize environmental impact. The construction of the shelter not only provided practical experience but also enriched students' knowledge in creating environmentally friendly and sustainable construction solutions.

Sakdiah Sakdiah

Hikmah : Jurnal Studi Pendidikan Agama Islam 2024 Asosiasi Riset Ilmu Pendidikan Agama dan Filsafat Indonesia

Literacy is very important for students because literacy skills will affect the success of their learning and their lives. Good literacy skills will help students understand oral, written and visual texts. oral, written, and pictorial/visual texts, therefore, the development of literacy in literacy in learning is always carried out in an integrated manner between listening, speaking, reading and writing activities. This is because the four skills have a very close relationship, although each has certain characteristics. One way that can be do to improve teacher competence in building a Literacy Culture in Madrasahs is through Technical Guidance with the Method of Direct Guidance. Bimtek is an activity that is intended to provide assistance which is generally in the form of advice and guidance and guidance to solve problems / problems that are technical in nature. From the results of research conducted on teachers at MTsN 1 Siak, namely as follows: Organizing Technical Guidance with the Direct Guidance Method can improve teacher competence in building a culture of Literacy in Madrasahs at MTsN 1 Siak in the 2023/2024 academic year. This This is indicated by the score of the observation of the teacher which continues to increase from cycle 1 to cycle 3. In cycle 1 the score obtained was 78, then increased in cycle 1 to cycle 3. obtained was 78, then increased in cycle 2 to 120, and the achievement of the maximum score of 144 occurred in cycle 1 to cycle 3. achievement of the maximum score of 144 occurred in cycle 3.

Anatasya Jelita Putri Dirgantara; Maula Diah Liani; Vyanara Aulyadisha; Aghnia I’lmi Diniyati

Dinamika Pembelajaran : Jurnal Pendidikan dan bahasa 2024 Lembaga Pengembangan Kinerja Dosen

Habituation programs and teacher training are efforts to improve the quality of education in building a school environment with character. Improving the quality of education continues to experience changes and developments along with advances in time and technology. This research analyzes efforts to improve the quality of education at SMP Negeri 9 Bandung through optimizing teacher training programs and student habituation. The method used in this research is a descriptive qualitative approach through interviews and observations. This research aims to describe a strategy, implementation and also the results of a program to improve the quality of education at the junior high school level. The teacher training program is designed to improve teachers' technical competence and soft skills, especially in the use of learning technology. This aims to improve the quality of teaching and adapt to technological developments. Meanwhile, the student habituation program focuses on character building, such as literacy, environmental cleanliness, sports and religious activities, to foster discipline and a sense of caring. Schools also utilize technology in learning, such as using projectors and smartphones to support computer-based interactions and assessments. Apart from that, collaboration with the community and parents of students is also very important in supporting educational activities, including providing a budget for the Strengthening Pancasila Student Profile (P5) Project activities. This holistic approach creates a conducive and quality learning environment, which has a positive impact on educational outcomes and the achievement of national education goals.

Soetam Rizky Wicaksono; Rudy Setiawan; Muhammad Nurwegiono

Jurnal Pelayanan Hubungan Masyarakat 2024 International Forum of Researchers and Lecturers

Training on the use of Zenodo as a personal repository for lecturers is a strategic initiative to increase the productivity and visibility of scientific works. Zenodo offers an open-source platform that enables publication management with features such as DOI and structured metadata, which are essential to support global citations and recognition. However, many lecturers do not understand the importance of using these private repositories, especially regarding the role of DOIs and metadata in strengthening their academic impact. For this reason, this training is designed with a comprehensive method, starting with the creation of training modules, publication in the academic community, and online implementation via Zoom. A hands-on lab approach  is used to ensure participants understand and practice Zenodo management firsthand. The results of the training held in July 2024 showed a very high level of satisfaction, with 90% of participants feeling very satisfied and the rest satisfied. Participants came from various regions in Indonesia, including lecturers, library staff, and LPPM staff, who were interested in using Zenodo for institutional needs. The discussion revealed that most lecturers still have a minimal understanding of the importance of DOI and metadata, as well as how personal repositories can support the management of academic positions. This training provides new awareness of the importance of managing scientific works that are integrated with digital technology. In conclusion, Zenodo training has a positive impact on building technical and strategic understanding of lecturers, although further training is still needed to delve into metadata management and Zenodo optimization at the institutional level. With the right approach, this training not only improves individual competence, but also strengthens the academic competitiveness of the institution at the global level.

Sunarti Modjo; Rudianto Rudianto; Jones Z. Rante; Pingkan L. Sompi

International Journal of Management and Strategic Business Leadership 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This research aims to analyze women's empowerment strategies to improve the quality of female journalists within the DKI Jakarta Indonesian Journalists Association (PWI). Even though the role of women in journalism has increased, significant challenges are still faced in efforts to improve the quality and competence of female journalists. This research uses a qualitative method with a case study approach, which involves in-depth interviews with female journalists, Head of PWI DKI Jakarta, and women's empowerment experts and document analysis related to existing training and development programs. The research results show that empowering women through technical training programs, seminars, and mentoring has proven effective in improving the journalistic skills of female journalists. In addition, support from PWI DKI Jakarta in the form of professional networks, publication opportunities, and access to information resources greatly contributes to the career development of female journalists. However, gender stereotypes and lack of representation in managerial positions remain significant obstacles. The research recommends developing empowerment programs that are more focused on specific aspects such as leadership and media management and expanding the range of support to overcome existing obstacles. With a more comprehensive approach, it is hoped that the quality of female journalists can continue to be improved so that their contribution to the world of journalism can be maximized and positively impact society.

Imanda Naufal Yuswono; Achmad Sudjadi; Najmudin Najmudin

Proceeding of the International Conference on Management, Entrepreneurship, and Business 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

The village is one of the jurisdictions of the legal community which has the boundaries of the territory authorized to regulate and administer government affairs. In this case the role of village government is very important because it concerns the service to the community. The maximum productivity of the village apparatus is one of the things that makes the government's goal achievable. This study uses a descriptive method with a qualitative approach, conducting direct interviews with Kebumen Village officials and the people in that village. Based on research and analysis of performance indicators quality of work and quantity of work of the Kebumen Village Apparatus in carrying out their duties is considered not optimal, especially when there are still violations of work discipline, the violations related to working hours. Some factors inhibiting the performance of village apparatus in the form of a lack of number of village apparatus and a lack of development quality of human resources in Kebumen Village Apparatuses. It is necessary to make efforts to develop human resources for Kebumen Village Apparatuses to improve technical, theoretical and work discipline capabilities to improve apparatus performance Kebumen village.

Rehanindya Krispradana; Dikho Rahmat Mauluddin

Jurnal Ilmiah Ekonomi, Akuntansi, dan Pajak 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This study aims to explore the potential application of artificial intelligence (AI) in financial accounting, especially in the financial reporting process. AI has the ability to improve efficiency, accuracy, and automation in financial data processing, as well as provide real-time information that supports strategic decision making. The research method used is a qualitative approach through literature studies and secondary data analysis from various relevant previous studies. The results of the study indicate that the application of AI in accounting can improve the efficiency and accuracy of the financial reporting process, while reducing human error. However, ethical and technical challenges such as data privacy and transparency in the use of AI are major concerns that must be addressed. The suggestions given in this study are the importance of improving the competence of accountants in the use of AI technology, implementing strict regulations to maintain data security and privacy, and continuous monitoring and evaluation of the use of AI in accounting. By utilizing AI optimally and responsibly, companies can gain great benefits in financial reporting while overcoming existing challenges.

Dhanan Abimanto; Aprillina Aprillina

International Journal of Multilingual Education and Applied Linguistics 2024 Asosiasi Periset Bahasa Sastra Indonesia

This study explores the unique characteristics of Marine Engineering English, a specialized form of English for Specific Purposes (ESP) used in ship machinery operations. Focusing on technical terminology, idiomatic expressions, and their functional roles, the research aims to identify how Marine Engineering English facilitates clear and efficient communication in marine engineering contexts. Data were collected from marine engineering textbooks, international journals, and authentic communication transcripts, and analyzed using thematic analysis. The findings reveal that Marine Engineering English is characterized by its technical precision, standardized terminology, and use of idioms rooted in maritime traditions. Phrases like "main engine overhaul" and idioms such as "running like a well-oiled machine" are essential for operational safety and teamwork. Compared to General English, Marine Engineering English is highly specialized, with a focus on operational efficiency and cultural identity. The study concludes that integrating technical vocabulary and idiomatic expressions into maritime education can enhance learners' communicative competence. Practical recommendations are provided for learners, educators, and industry professionals to improve the teaching and application of Marine Engineering English.

Wiyono, Wujud

Engineering and Maritime Technology Journal (Engment) 2024 Deptek Prodi Teknik Mesin Kapal Perang Akademi Angkatan Laut

Maritime safety is a critical aspect of military ship operations, where mastery of Ship Salvage Equipment (PEK) becomes a fundamental competency for cadets of the Indonesian Naval Academy (AAL). This research aims to identify and analyze the benefits of knowledge of Ship Salvage Equipment (PEK) for AAL cadets in the context of professional competence development, operational readiness, and leadership character formation. Using a mixed methods approach with a sequential explanatory design, this study involved 312 AAL cadet respondents from three batches (2022-2024) selected through stratified random sampling. Data were collected through structured questionnaires, in-depth interviews, participant observations, and focus group discussions. Data analysis used descriptive and inferential statistics for quantitative data, as well as thematic analysis for qualitative data. The research results show that AAL cadets have a good level of PEK knowledge (score 78.6/100), high self-efficacy (3.68/5), and good operational readiness (3.72/5). As many as 85.6% of cadets acknowledge the very high benefits of PEK learning. The five main themes of benefits identified include: the development of operational technical competencies (37.2%), the enhancement of leadership abilities in critical situations (24.8%), the formation of mental resilience (18.9%), the development of quick decision-making skills (11.4%), and the improvement of a sense of responsibility for safety (7.7%). Cadets with good PEK knowledge demonstrate superior performance with a response speed 32 seconds faster, an error rate 23.4% lower, and an emergency communication score 18.2% higher. Factors influencing the effectiveness of PEK learning include the quality of instructors and teaching methods (β = 0.34), the frequency and variety of emergency simulations (β = 0.28), which together can explain 74.8% of the variance in learning effectiveness. This study provides recommendations for intensifying practical training, improving instructor quality, standardizing the curriculum to integrate technical and leadership aspects, and conducting continuous evaluations of the PEK learning program.

Wiyono, Wujud

Engineering and Maritime Technology Journal (Engment) 2024 Deptek Prodi Teknik Mesin Kapal Perang Akademi Angkatan Laut

This research aims to analyze the benefits of learning shipbuilding theory for cadets of the Technical Corps at the Indonesian Naval Academy (AAL) using a mixed methods approach. The research results show that mastery of shipbuilding theory significantly enhances the technical competence of cadets, particularly in understanding ship structure, stability, hydrodynamics, and propulsion systems, and contributes to their operational readiness in the TNI AL environment. However, the main challenges identified include the complexity of the material, limited laboratory and simulator facilities, and the gap between classroom theory and real-world application on warships. The effectiveness of learning is greatly influenced by interactive teaching methods, instructor competence, and the support of learning facilities. This research recommends the development of an adaptive curriculum, increased investment in simulation technology, and collaboration with the maritime industry to enrich the cadets' learning experience. These findings are expected to serve as a basis for the evaluation and development of the shipbuilding theory curriculum at AAL, as well as a reference for other maritime educational institutions in designing more applicable and relevant learning programs that meet operational needs in the field.

Wiyono, Wujud

Engineering and Maritime Technology Journal (Engment) 2024 Deptek Prodi Teknik Mesin Kapal Perang Akademi Angkatan Laut

This research aims to identify and analyze the essential instructional tools needed in gas turbine learning for cadets of the Naval Academy's engineering corps using a mixed-method approach with an explanatory sequential design involving 160 respondents, consisting of 120 engineering corps cadets, 15 instructors, and 25 field engineering officers. The research results identified 28 types of gas turbine instructional tools categorized into four groups, with simulators and software showing the highest level of importance (4.65/5.0), and there were significant differences in the perception of importance levels among the three groups of respondents (F(2,157) = 12.45, p < 0.001). The AHP analysis produced a priority framework in four levels, with Level 1 encompassing 5 essential instructional tools: gas turbine simulator (0.742), gas turbine cut-section model (0.698), control system trainer kit (0.681), interactive learning video (0.673), and troubleshooting simulator (0.667). Regression analysis showed that instructional tools significantly contribute to learning effectiveness (R² = 0.742), with the gas turbine simulator as the main predictor (β = 0.384), positively impacting the cognitive aspect with a 26.8% increase in concept understanding (effect size 1.24), the affective aspect with an increase in learning motivation and career interest from 67% to 84%, and the psychomotor aspect with a 33.7% increase in hands-on skills and a 28.5% reduction in troubleshooting time. The resulting priority framework provides strategic guidance for optimizing resources and gradually developing gas turbine learning capabilities in military educational institutions, despite facing major obstacles such as budget constraints, technology compatibility, lack of quality human resources, and limited laboratory infrastructure.

Via Yustitia; Danang Prastyo; Achmad Fanani; Rudy Sumiharsono; Vivi Apriani +2 more

Karunia: Jurnal Hasil Pengabdian Masyarakat Indonesia 2024 Fakultas Teknik Universitas Maritim AMNI Semarang

This community service activity was carried out to answer the challenges of modern education, especially in designing assessments that are inclusive and responsive to the diverse learning needs of students. The program involved 25 teachers from five elementary schools in Gunung Anyar Sub-district, Surabaya. The training method includes preparation through a needs survey, exposure to the basic concepts of differentiated assessment, collaborative practice, implementation simulation, and ongoing mentoring. The results of the training showed a significant increase in teacher competence, especially in understanding the concepts of formative, summative, and diagnostic assessments, as well as the ability to design flexible rubrics and assessment formats. As many as 85% of participants understood the objectives of the activity well, 78% felt that they understood the material very well, and 82% felt helped by simulations and hands-on practice. In addition, the training created a culture of productive collaboration between teachers, which was felt by 88% of participants. However, there are challenges in the form of the need for more time for technical deepening of rubric development and implementation assistance in the classroom. Collaborative practice-based training proved effective in improving teachers' competence in differentiated assessment. For the sustainability of the program, further training, the establishment of teacher learning communities and increased school support are recommended. This program is expected to create a more inclusive, innovative and responsive basic education for students' diversity.

Priyanto, Kaleb; Kurniadi, Ninda; Baihaqi, Setyo Bhahak Fendi; Gojandra, Farda Pega Libra; Kristiawan, Ruben Bayu +2 more

Jurnal Pengabdian Sosial 2024 Lembaga Pengembangan Kinerja Dosen

The increasing demand for skilled human resources in the field of automation by the workforce has encouraged vocational education institutions to align their graduates' competencies with industry needs. Students must be equipped with up-to-date skills in line with technological advancements. Currently, the availability of technical expertise programs in vocational high schools (SMK) that include industrial automation curricula is very limited. This situation does not align with the growing industrial demand for SMK graduates with automation competencies, such as wiring and PLC programming skills. Based on these circumstances, this automation system training based on PLC was conducted as part of a community service program. The activity aimed to enhance the skillsets of vocational high school students, particularly in the machining engineering department. The training utilized PLC-based automation systems with Omron CP1E E30-DR-A controllers. The PLC logic programming was performed using CX-Programmer software. The results of the program showed that most participants could grasp the material well. Moreover, all participants gained new insights and skills in industrial automation systems, which serve as valuable support when entering the workforce.

Pardamean H Situmorang; Chablullah Wibisono; I Wayan Catrayasa

International Journal of Economics, Management and Accounting 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This research aims to determine the effect of implementing Service Standard Operating Procedures (SOP), Competency and Innovation on Community Satisfaction through Service Quality as an Intervening Variable.  The sample for this research was 105 service users of the Balai Karantina Pertanian Kelas I Batam.  The technical analysis uses the path analysis method, namely specifi direct effects and specific indirect effects. The results of the research show that Standard Operating Procedures for Services have a direct effect on service quality, competence does not have a direct effect on service quality , innovation has a direct effect on service quality, service quality has a direct effect on community satisfaction, Standard Operational Procedures of Service has a direct influence on community satisfaction, competence has no direct influence on community satisfaction, innovation has a direct influence on community satisfaction, standard operational procedures of service has no effect on public satisfaction through service quality, competence has no direct effect on public satisfaction through service quality, innovation has no direct effect on public satisfaction through service quality.  

Fitri A'isya; Ni Made Ida Pratiwi; Rachmat Risanto Tiesa

Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This research aims to analyze the certification training needs of employees for their development at PT PLN Nusantara Power Services. In the context of increasing industry competition and rapid technological advancements, the need for relevant certifications and training has become crucial to enhance employee competence and competitiveness. The research employs a qualitative approach, collecting data through interviews and observations. The findings indicate several key areas where training certification is highly needed, including technical fields, occupational safety, and project management. Furthermore, the results reveal that structured and continuous certification programs can boost employee motivation and performance, supporting the achievement of the company's strategic goals. Recommendations from this research include the development of training curricula that align with industry needs, increased collaboration with external certification institutions, and the development of a continuous evaluation system to ensure the effectiveness of the certification programs. Thus, the implementation of these training certification programs is expected to contribute positively to the human resource development at PT PLN Nusantara Power Services.

Ujang Kurniawan; Fanny Iswarini Nur T; Afrini Afrini; Dwi Putriana N. Kinding

Jurnal Pengabdian Masyarakat 2024 Lembaga Pengembangan Kinerja Dosen

Considering the abundance of underutilized local feed materials, particularly large amounts of agricultural waste that have yet to be optimized as a feed source, the production of feed snacks is expected to provide a solution for utilizing this waste. By adding local ingredients such as moringa leaves, which have highly potential nutritional content, the development of these feed snacks is further enhanced. Moringa leaves are a valuable commodity in terms of both their nutritional content and benefits when added to feed formulations, serving to complement the standardized nutrient requirements. Through a technological processing involving silage/fermentation and to facilitate application and increase storage life, the product is formed into snacks. Addressing the ongoing complaints of farmers regarding the need for feed with high protein content at an economical price, the BERAKAL livestock snack emerges as a solution to meet this demand. With an affordable price, it is expected to fulfill the needs of farmers who face a shortage of quality feed compared to commercial concentrates which are relatively more expensive. The methods of socialization and technical guidance typically involve several stages and strategies to enhance the competence and awareness of the community, such as initial socialization, training and technical guidance, and general technical guidance. BERAKAL livestock snacks can increase livestock productivity, leading to increased production of meat, milk, and eggs, and improving the competitiveness of Indonesian livestock products. BERAKAL livestock snacks can enhance the competitiveness of Indonesian livestock products in the global market. The BERAKAL livestock snack program has the potential to provide significant benefits to universities in terms of implementing MBKM and achieving IKU. Some of these benefits include increasing collaboration with industry partners and the community. This program will involve industry partners and the community in the development and marketing of BERAKAL livestock snacks. This collaboration can enhance the university's reputation as a reliable partner in developing products and services that benefit the community.

Ujang Kurniawan; Fanny Iswarini Nur T; Afrini Afrini; Dwi Putriana N. Kinding

Jurnal Pengabdian Masyarakat 2024 Lembaga Pengembangan Kinerja Dosen

Considering the abundance of underutilized local feed materials, particularly large amounts of agricultural waste that have yet to be optimized as a feed source, the production of feed snacks is expected to provide a solution for utilizing this waste. By adding local ingredients such as moringa leaves, which have highly potential nutritional content, the development of these feed snacks is further enhanced. Moringa leaves are a valuable commodity in terms of both their nutritional content and benefits when added to feed formulations, serving to complement the standardized nutrient requirements. Through a technological processing involving silage/fermentation and to facilitate application and increase storage life, the product is formed into snacks. Addressing the ongoing complaints of farmers regarding the need for feed with high protein content at an economical price, the BERAKAL livestock snack emerges as a solution to meet this demand. With an affordable price, it is expected to fulfill the needs of farmers who face a shortage of quality feed compared to commercial concentrates which are relatively more expensive. The methods of socialization and technical guidance typically involve several stages and strategies to enhance the competence and awareness of the community, such as initial socialization, training and technical guidance, and general technical guidance. BERAKAL livestock snacks can increase livestock productivity, leading to increased production of meat, milk, and eggs, and improving the competitiveness of Indonesian livestock products. BERAKAL livestock snacks can enhance the competitiveness of Indonesian livestock products in the global market. The BERAKAL livestock snack program has the potential to provide significant benefits to universities in terms of implementing MBKM and achieving IKU. Some of these benefits include increasing collaboration with industry partners and the community. This program will involve industry partners and the community in the development and marketing of BERAKAL livestock snacks. This collaboration can enhance the university's reputation as a reliable partner in developing products and services that benefit the community.

Dedi Gunawan Saputra; Dina Destari; Noura Rizqyannisa Hidayat

International Journal of Educational Sciences and Languages 2024 International Forum of Researchers and Lecturers

This study investigates the alignment between global competency frameworks and local educational practices, particularly in multilingual classrooms. With globalization influencing education, acquiring skills like intercultural communication and global citizenship is vital. However, integrating these competencies into local curricula remains inconsistent, especially in multilingual settings, where linguistic and cultural diversity pose challenges. Using qualitative methods such as curriculum mapping, teacher interviews, and classroom observations, the study identifies areas of alignment and misalignment. While global competencies are integrated into subjects like social studies and global health education, technical subjects like mathematics and science show less alignment. The study also highlights gaps in the development of intercultural competence and global communication skills, which are often underrepresented. Challenges like language barriers, the monolingual habitus of many schools, and limited professional development for teachers in multilingual contexts hinder the full implementation of global competencies. The study recommends improving curriculum integration of global competencies across all subjects and enhancing teacher training to support multilingual classrooms. Future research should explore regional variations in multilingual settings and how technology can aid in developing global competencies. Addressing these challenges will better prepare students for both local and global challenges in an interconnected world.

Eti Rahmawati; Enas Enas; Aini Kusniawati

Pajak dan Manajemen Keuangan 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

The problems faced in this study include (1) How does managerial competence affect employee performance at the Sambongpari Health Center, Tasikmalaya City? (2) What is the effect of motivation on employee performance at the Sambongpari Health Center, Tasikmalaya City? (3) How does managerial competence and motivation affect employee performance at the Sambongpari Health Center, Tasikmalaya City?. This study aims to study, know, and analyze (1) The influence of managerial competence on employee performance at the Sambongpari Health Center, Tasikmalaya City. (2) The effect of motivation on employee performance at the Sambongpari Health Center, Tasikmalaya City. (3) The influence of managerial competence and motivation on employee performance at the Sambongpari Health Center, Tasikmalaya City. The method used in this study is explanatory survey, while the technical data analysis is validity test, reliability test, descriptive statistics, Inductive Statistical Analysis (Inferential) with Multiple Regression. The results of the study inform that (1) Managerial competence has a positive effect on employee performance at the Sambongpari Health Center, Tasikmalaya City. This means that if managerial competence is improved, the performance of employees at the Sambongpari Health Center in Tasikmalaya City will also increase. (2) Motivation has a positive effect on employee performance at the Sambongpari Health Center, Tasikmalaya City. This means that if motivation is increased, the performance of employees at the Sambongpari Health Center in Tasikmalaya City will also increase. (3) Managerial competence and motivation have a positive effect on employee performance at the Sambongpari Health Center, Tasikmalaya City. This means that if managerial competence and motivation are improved, the performance of employees at the Sambongpari Health Center in Tasikmalaya City will also increase.

Balqis Nurmauli Damanik

Jurnal Riset Rumpun Ilmu Kesehatan 2024 Pusat riset dan Inovasi Nasional

Hospitals are a comprehensive part of social and media organizations whose function is to provide complete health services to the community, both curative and rehabilitative, hospital services reach family and environmental services. The aim of the research is to analyze the influence of health service quality on patient satisfaction in the inpatient room of Melati Perbaungan Hospital. Analytical survey research design with a cross sectional design. The total population of patients treated from June 2023 to August 2023 in the Inpatient Room at Melati Perbaungan Hospital is 167 people. The number of samples was 62 people. The results of the chi square test research show that there is an influence of 8 variables, namely technical competence, human relations, effectiveness, efficiency, continuity, security, human relations and comfort, which have a p-value <α 0.05, meaning that technical competence, human relations, effectiveness, efficiency, continuity, safety, human relations and comfort influence patient satisfaction in the Melati Perbaungan Hospital inpatient room. The results of the multiple logistic regression test are the most dominant comfort variable with an odds ratio (OR) of 18.455, meaning that it influences patient satisfaction 18 times. The conclusion is that the comfort variable is the dominant variable that has the most influence on patient satisfaction in the Melati Perbaungan Hospital inpatient room. It is recommended for hospitals to adopt policies to increase patient comfort in treatment rooms in order to produce optimal satisfaction for patients.