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Purnomo, Rosyana Fitria; Purnomo, Rosyana Fitria; Yodhi Yuniarthe; Hilda Dwi Yunita; Fatimah Fahurian +1 more

Jurnal Elektronika dan Komputer 2026 STEKOM PRESS

Detection and identification of plant diseases is critical to the success and efficiency of agricultural production. Plant disease outbreaks are becoming more frequent throughout the world, and the presence of these diseases in cultivated plants has a significant impact on productivity. Therefore, researchers are focusing on developing effective and reliable plant disease detection methods. Thus, farmers can take advantage of early detection of this disease to minimize future losses. This article discusses machine learning approaches as well as decision trees, K-nearest neighbors, naive Bayes, support vector machines (SVM), and random forests for detecting coffee leaf diseases using leaf images. The above-mentioned classifications were researched and compared to determine the most suitable plant disease prediction model with the highest accuracy. Compared with other classification algorithms, the SVM algorithm achieves the highest accuracy of 99.75%. All the models trained above will be used by farmers to quickly identify and classify new diseases in images as a prevention strategy. As a preventive measure, farmers can detect and classify new diseases in images early.

Ryzal Nur Alvandy; Ryzal Nur Alvandy; Arita Witianti

Jurnal Elektronika dan Komputer 2025 STEKOM PRESS

The rapid expansion of e-commerce in Indonesia has resulted in a significant rise in the number of customer reviews, which serve as a valuable source of insight for understanding consumer satisfaction. This study aims to classify or identify sentiments from product reviews on the Tokopedia platform into three categories, using the Support Vector Machine algorithm. The classification method data were ethically collected through web scraping and include review text, ratings, and the number of “likes.”  The preprocessing stage involved several NLP techniques such as pre-procesesing data representation was generated using the Term Frequency–Inverse Document Frequency method, while the issue of class imbalance was addressed using the Synthetic Minority Over-sampling Technique.  Based on the test results, the SVM model achieved an accuracy of 79.48% on the test data using a linear kernel, showing the best performance in classifying positive sentiments. However, the classification of neutral and negative sentiments still requires improvement. This study demonstrates that the combination of the TF-IDF method, additional numerical features, and data balancing techniques can produce an an efficient sentiment analysis model within the e-commerce domain.

Fitri Dwianasari; Rohmah Diah Yani; Karlina Novianto Laksono; Nurhafillah Mujaliza; Riza Fahlapi

Kajian Ekonomi dan Akuntansi Terapan 2025 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Mining activities in the Raja Ampat area have sparked various public reactions, both supportive and critical, particularly on social media platforms such as Twitter. This study aims to analyze public sentiment regarding the mining operations by employing two classification algorithms. A total of 500 tweets related to Raja Ampat were collected from the X platform, and after data cleaning, 168 were identified as positive sentiments and 303 as negative. Sentiment analysis was conducted using text mining techniques by comparing two algorithms: Support Vector Machine (SVM) and Naïve Bayes. To address the issue of data imbalance, the Synthetic Minority Over-sampling Technique (SMOTE) was applied. The analysis results showed that SVM achieved an accuracy of 80%, outperforming Naïve Bayes, which reached only 68%. This indicates that SVM performed better in classifying sentiment. Additionally, the application of SMOTE effectively enhanced both algorithms’ abilities to detect positive sentiment, as reflected in the precision, recall, and F1-score metrics. For SVM, precision reached 85%, recall 80%, and F1-score 80%, while Naïve Bayes recorded a precision and recall of 69%, and an F1-score of 68%.

Dwi Andre Vebriansyah; Budi Eko Soetjipto; Ludi Wisnuwardhana

Riset Ilmu Manajemen Bisnis dan Akuntansi 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This research conducted a systematic literature review of studies related to analyzing service quality based on user reviews with a machine learning approach. A total of 15 international and national journals were analyzed to identify challenges, methods, and trends in research in this aspect. The review results show that Natural Language Processing (NLP) and Sentiment Analysis techniques are the dominant approaches, with machine learning models such as Deep Learning, Naive Bayes, and Support Vector Machine (SVM) being commonly used. The review also identifies research gaps and provides recommendations for future research directions.

Vinsent Brilian Adiguna; Ryan Arya Pramudya

Digital Business Intelligence Journal 2024 Fakultas Ekonomika dan Bisnis Universitas 17 Agustus 1945 Semarang

The growth of e-commerce in Indonesia has led to the emergence of various online shopping platforms, with Shopee being one of the most popular in Semarang City. User reviews on the Shopee application serve as a valuable data source for analyzing customer satisfaction levels; however, the large volume of data requires a systematic and accurate analytical approach. This study aims to analyze user review sentiments of the Shopee application using three machine learning algorithms: Random Forest, Naïve Bayes, and Support Vector Machine (SVM), as well as comparing the accuracy of these three algorithms. This research utilized 1000 reviews collected through web scraping from the Play Store, which were categorized into three classifications: positive, neutral, and negative sentiments. The analysis process encompassed pre-processing stages, feature extraction using TF-IDF, and classification using Random Forest, Naïve Bayes, and Support Vector Machine algorithms. The results demonstrated that the Random Forest algorithm achieved the highest accuracy at 96.19%, followed by Support Vector Machine with 95.71% accuracy, and Naïve Bayes with 84.76% accuracy. This research highlights the effectiveness of Random Forest and SVM in classifying user review sentiments towards the Shopee application.

Rati Assyifa Putri; Bahriddin Abapihi; Dian Christien Arisona

International Journal of Economics, Management and Accounting 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

The aim of this research is to classify Indonesia's trade balance data using the SVM (Support Vector Machine) method with two features, namely Gross Regional Domestic Product (X1) and Wholesale Price Index (X2). Classification is carried out by comparing two types of kernels, namely polynomial kernels and RBF (Radial Basis Function) kernels. Equality Hyperplaneobtained from the polynomial kernel is: . The Hyperplane equation obtained from the RBF kernel is:  Experimental results show that classification with polynomial kernels provides better performance than RBF kernels. This can be seen in the evaluation results which show that the Polynomial kernel has an average model goodness of 75.93% and for the RBF kernel the average model goodness is 74.07%. Leave One Out cross validation (LOOCV) simulation for training data obtained an average accuracy of 76.67% for the polynomial kernel and 66.67% for the RBF kernel. This shows that in this classification context, kernel polynomials are more effective in separating data classes.

Adi Lukman Hakim; Aytan Azizli

International Journal of Management and Digital Sciences 2024 International Forum of Researchers and Lecturers

This study explores the role of sentiment analysis as a predictive tool for understanding and forecasting product launch success in the digital market. Sentiment analysis involves the classification of consumer sentiment expressed on social media platforms such as Twitter and Instagram, and it can significantly impact businesses by predicting consumer behavior and product performance. The research highlights the relationship between social media sentiment and product success, demonstrating that positive sentiment is strongly correlated with higher sales and consumer engagement, while negative sentiment can lead to declines. Machine learning models, including Support Vector Machines (SVM) and Random Forest, were employed to classify sentiment from large volumes of social media data and correlate it with product performance indicators such as sales volume and consumer interaction. The study found that sentiment analysis models were highly effective in predicting product success, with positive sentiment generally driving product profitability and negative sentiment posing a potential threat to brand reputation. Moreover, the analysis showed that social media sentiment provides real-time insights into consumer perceptions, enabling businesses to quickly adjust marketing strategies and product development plans. These findings underscore the importance of integrating sentiment analysis into product launch evaluations and strategic decision-making. Future research should explore the integration of sentiment analysis with other predictive market models and investigate the effects of fake reviews and post-purchase consumer behaviors on product success.

Widi Afandi; Widi Afandi; Tri Ginanjar Laksana; Nia Annisa Ferani Tanjung

Jurnal Elektronika dan Komputer 2023 STEKOM PRESS

The Halal Product Assurance Agency (BPJPH) is an agency under the auspices of the Ministry of Religion with the task of ensuring the halalness of products in Indonesia. BPJPH has become a public concern after establishing the new halal logo. On February 10, 2022 the new halal logo was ratified by the Head of BPJPH, Muhammad Aqil Irham. This has become a topic of public discussion either directly or through social media, one of which is social media twitter. The number of opinion tweets about the change of the halal logo can be used as a data source to obtain information about public opinion on the change of the halal logo through sentiment analysis. Sentiment analysis can be done by machine learning approach, one of these is the SVM algorithm . In this research, oversampling and undersampling are applied to handle data that has an unbalanced sentiment class. The results showed that the Support Vector Machine (SVM) model using oversampling training data got the highest accuracy, recall, precision, and f1-score, namely 71% accuracy, 67% precision, 61% recall, and 61% f1-score while training using undersampling training data has the lowest performance, namely getting 56% accuracy, 51% precision, 57% recall, and 52% f1-score.

Farras Naufal Majid; Farras Naufal Majid; Sulastri

Jurnal Elektronika dan Komputer 2023 STEKOM PRESS

PeduliLindungi is an application from the Government of Indonesia that was made in response to the COVID-19 pandemic. Since its initial release in 2020, this application has received many updates with the goal of improving its overall performance. One of the basics of updating applications is to process the reviews given by users at the Google Play Store using sentiment analysis. The methods used this time are Naive Bayes Classifier (NBC) and Support Vector Machine (SVM). The sample data used were 300 reviews with positive feedback and 300 reviews with negative feedback, for a total of 600 user reviews. The results of the NBC algorithm calculations produce an accuracy of 76%, a precision of 76%, a recall of 82%, and an f1-score of 79%. As for the SVM algorithm, it produces an accuracy rate of 80%, a precision of 83%, a recall of 80%, and an f1-score of 81%.

Raharjo, Rizki Anom; Sunarya, I Made Gede; Divayana, Dewa Gede Hendra

Jurnal Elektronika dan Komputer 2022 STEKOM PRESS

Organisasi Kesehatan Dunia (WHO) secara resmi menyebut virus Covid-19 sebagai pandemi global, oleh karena itu semua negara di dunia berusaha meminimalkan dampak yang ditimbulkan oleh virus tersebut, yaitu dengan mengembangkan vaksin. Dalam konteks pandemi Covid-19, pemerintah Indonesia juga meminta dan mendorong masyarakat untuk turut serta mendukung vaksinasi, namun upaya tersebut sebenarnya memiliki kelebihan dan kekurangan, sehingga banyak masyarakat yang mengutarakan pendapatnya di jejaring sosial salah satunya Twitter. Penelitian ini bertujuan untuk mengetahui hasil penerapan analisis sentimen dan mengukur performansi algoritma Naïve Bayes Classifier (NBC) dan Support Vector Machine (SVM) terhadap data vaksin Covid-19 dengan cara mengklasifikasikan data tersebut ke dalam kelas positif dan negatif. Data tweet yang didapat kemudian dilakukan text preprocessing untuk mengoptimalkan pengolahan data. Terdapat 4 tahapan text preprocessing antara lain Case Folding, Tokenizing, Filtering, dan Stemming. Penelitian ini mengkaji kinerja Naïve Bayes Classifier (NBC) dan Support Vector Machine (SVM) dengan menambahkan teknik TF-IDF (Term Frequency-Inverse Document Frequency) yang bertujuan untuk memberikan bobot pada hubungan kata (term) sebuah dokumen. Kemudian melakukan splitting data yaitu membagi data training 80% dan data testing 20% dengan harapan mendapatkan model dengan performansi terbaik dan yang terakhir melakukan visualisasi data tweet dengan menggunakan Word Cloud agar bisa menarik sebuah kesimpulan. Hasil klasifikasi data tweet vaksin Covid-19 menggunakan algoritma Naïve Bayes Classifier mendapatkan nilai accuracy sebesar 81%, precision sebesar 80%, recall sebesar 99%, dan f1-score sebesar 89%, Sedangkan untuk algoritma Support Vector Machine mendapatkan nilai accuracy sebesar 87%, precision sebesar 88%, recall sebesar 96%, dan f1-score sebesar 92%.

Sri Diantika; Windu Gata; Hiya Nalatissifa

Jurnal Elektronika dan Komputer 2021 STEKOM PRESS

Keseimbangan antara pasokan dan permintaan listrik sangat diperlukan untuk mendapatkan jaringan listrik yang stabil, agar dapat diketahui pola data kestabilan jaringan listrik ini maka diperlukan pengelompokkan atau pengklasifikasian terhadap data dengan memanfaatkan teknik data mining guna mengolah informasi. Untuk mencari metode data mining yang bisa menghasilkan akurasi terbaik dalam mengklasifikasikan data Kestabilan jaringan listrik, maka pada penelitian ini dilakukan perbandingan penerapan algoritma klasifikasi SVM dan Naïve Bayes terhadap dataset Electrical Grid Stability Simulated yang yang diambil dari UCI Machine Learning. Dari hasil pengujian klasifikasi kestabilan jaringan listrik yang telah dilakukan menggunakan aplikasi WEKA 3.8.2. Metode Support Vector Machine (SVM) menunjukan tingkat accuracy yang lebih baik yaitu sebesar 98.9%  jika  dibandingkan dengan metode Naive Bayes yang meghasilkan nilai akurasi sebesar 97.64% Hasil akurasi ini akan menunjukan hasil yang berbeda tergantung dengan jenis data, jumlah instance, label class dan Percentage split data yang digunakan.