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18,135 articles from 385 journals · 1,447 citations tracked

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Emi Rachmawati; Amri Yusri; Winston Karuna; Dewi Andhani; Tati Tati

Since early 2021, the population administration service in Bandung Regency has been supported by service innovations implementation through an online service system, with the presence of the SAKEDAP application. Hence, the Population and Civil Registration Office of Bandung Regency makes use of Information and Communication Technology as an application of Agile Governance in order to deal with the dynamics of the environment. Nevertheless, at the implementation level of the newest version of SAKEDAP application, the limit of the Q-Ban is only 150 queues a day from 4,000 applicants per day. To tackle these problems, outreach should be tailored through a broad range of accessible media platforms, the recruitment of IT specialists to assure the strength of the system and the ability to increase capacity when necessary. Such measures, which, will enhance public understanding and easier access to services, are consistent with the ideals of the good governance which espouses efficiency and responsiveness. The objective of this study is to discover and analyze Agile Governance based Integrated Population Queue System Service in the Population and Civil Registration Office of Bandung Regency. Observer-participant, in-depth interviews and document review were the main data collection techniques used. In addition to Good Enough Governance, business- driven, Human Focused, Based on Quick Wins, Systematic and Adaptive Approach, Simple design and Continuous Responsiveness, based on the research conducted, the researcher found the responsiveness factor or the ability factor, which is intended to help and provide fast service to customers with clear information and can support the successful implementation of Agile Governance.

Dedek Kurniadi; Tata Sutabri

Switch : Jurnal Sains dan Teknologi Informasi 2024 Asosiasi Profesi Telekomunikasi Dan Informatika Indonesia

The Samsat Digital application is designed to improve efficiency and transparency in the management of motor vehicle taxes in South Sumatra. The main goal is to provide the best service to the public using information technology. The Samsat Digital application is an innovative solution that aims to make it easier for the public to access motor vehicle tax administration services. This application provides various features that allow users to make vehicle tax payments, check tax status, extend STNK, and search for information related to Samsat services online. Through mobile application-based technology, Samsat Digital seeks to reduce long queues at Samsat offices, increase time efficiency, and provide a more practical user experience. This system is equipped with secure authentication features, tax payment reminder notifications, and integration with various digital payment methods such as e-wallets, mobile banking, and credit cards.Keyword : Aplikasi Samsat Digital.

Nur Shidiq Ridwan, Azmi

Uranus: Jurnal Ilmiah Teknik Elektro, Sains dan Informatika 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

This study aims to design a mobile-based motorcycle workshop reservation application using the Design Thinking method to enhance user efficiency and convenience in accessing vehicle maintenance services. Data collection was conducted through a Google Forms survey of 32 respondents, providing insights into user needs, such as a reservation system, spare parts catalog, and digital payment methods. The results show that the reservation system is a primary need to reduce long queues, while the spare parts catalog feature offers convenience in accessing real-time product information. Digital payment methods were also identified as essential for more practical transactions. Through the Design Thinking approach, this application is expected to provide an innovative solution that meets user needs and increases satisfaction with motorcycle workshop services

Farid Nuruddin; Afni Nelvi; Ahmad Fadhly

Venus: Jurnal Publikasi Rumpun Ilmu Teknik 2024 Asosiasi Riset Ilmu Teknik Indonesia

At this time the delay time that occurs on the DT-30T conveyance is 174 minutes and the DT-40T is 188 minutes. The biggest cause of delay time is the queue at the scales, namely on the DT-30T it is 80 minutes and the DT-40T is 85 minutes, thus causing actual productivity. The DT-30T was only 5.6 tons/hour and experienced a production loss of 0.4 tons/hour and the actual productivity of the DT-40T was only 6.9 tons/hour and experienced a production loss of 1.1 tons/hour. The aim of this research is to analyze the amount of delay time, production loss before and after improving the queue on the scales and how to reduce the queue time for scales on the DT-30T and DT-40T transportation equipment After processing the data, we obtain the Delay time on the DT-30T transport equipment after repairs the weighing queue is 33 minutes and the DT-40T is 28 minutes. The actual production of DT-30T after improvements to the weighing queue was 7 tons/hour and there was no production loss. Meanwhile, the actual production of the DT-40T after repairs was 9 tons/hour and there was no production loss.

Miftahurrohmah Nur Azizah; Supriyanto Supriyanto; Amika Rois

Journal of Educational Innovation and Public Health 2024 Pusat Riset dan Inovasi Nasional

In this era of globalization, technological progress is growing very rapidly, one of which is in the health sector. The development of various technologies makes it easier in the health sector, one of which is in the registration section. Bandar Lampung Adventist Hospital is one of the hospitals that utilizes technological advances using the Mobile JKN application. To achieve the goal of using the online registration system, 5 elements of management or management facilities are needed, namely: man, money, material, machine, and method. The purpose of this study was to review the use of an outpatient online registration system at the Adventist Hospital in Bandar Lampung. This research was conducted with quantitative descriptive methods, data collection instruments using observations and checklist sheets. From the observation that the man element in the use of the online registration system is not appropriate, this is seen from the HR in charge of the registration section is not a PMIK and of course does not have a medical record STR, the money element in the use of the online registration system is in accordance with this in terms of the budget for the use of an online registration system, the material element is also in accordance with this in terms of several machines used such as the presence of stable WiFi, queue card printing machines, computers, telephones, and televisions that are used as monitors, the machine elements are in accordance with this in terms of their presence an adequate WiFi network in the running system and a registration application system in the form of the Mobile JKN application. And the elements of the method are also in accordance with this in terms of the SOP for online outpatient registration and the registration procedure that is already running.

Desty Dwi Putri; Akim M.H. Pardede; Anton Sihombing

Saturnus: Jurnal Teknologi dan Sistem Informasi 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Long queues at the polyclinic of RSUD RM DR Djoelham Binjai often cause inconvenience to patients and reduce service efficiency. This study aims to analyze the queuing system at the hospital's polyclinic using the Monte Carlo method, which is able to model uncertainty in patient arrivals and service times. With this method, it is expected that a more accurate picture of patient waiting time and queue performance can be obtained so that improvement measures can be identified. The data used in this simulation includes the number of patients who come and the service time in the polyclinic. Monte Carlo simulations are carried out to predict various queuing scenarios based on variations that occur in patient arrivals and service duration. The simulation results provide information related to the estimated average waiting time of patients, and the level of queue density. This study shows that the application of the Monte Carlo method is effective in providing a more measurable solution to minimize waiting time and improve service quality at the polyclinic of RM DR Djoelham Binjai Hospital. These results are expected to be a reference for hospital management in making strategic decisions related to the optimization of health services. With the average waiting time for patients in the queue is 10.59 minutes while the average patient time is 25.34 minutes.

Rahayu Arnanda; Achmad Fauzi; Magdalena Simanjuntak

Modem : Jurnal Informatika dan Sains Teknologi 2024 Asosiasi Profesi Telekomunikasi Dan Informatika Indonesia

Hyperthermia is a condition characterized by symptoms such as dehydration, muscle spasms, dizziness, weakness, nausea, vomiting, and fatigue, which can harm the patient's condition. The causes of hyperthermia can vary, ranging from lack of fluids to excessive physical activity. RSU Putri Bidadari has doctors who are experts in treating various diseases, including hyperthermia. However, several obstacles often occur in the direct consultation process, such as long queues, long distances, limited time, and costs. Therefore, a technology-based system is needed that is able to manage hyperthermia symptom data and help diagnose the disease early, so that patients can get information and early treatment quickly. This method is used to manage the symptoms selected by the patient to determine the possibility of the disease with a high level of confidence. Based on the analysis of the selected symptoms, this system is able to produce the most accurate diagnosis with the case of hyperthermia type Heat exhaustion, with a confidence level of 50.26%.

Hasanain Hamed Ahmed

International Journal of Applied Mathematics and Computing 2024 Asosiasi Riset Ilmu Matematika dan Sains Indonesia

This Article Review for aims to analyze the effectiveness of dynamic programming as a tool to improve robust queue management strategies in service systems. Dynamic programming is an optimization technique used to determine the optimal solution to problems that can be broken down into smaller problems. Explore how dynamic programming can be used to improve queue management strategies, including reducing wait times, improving resource allocation, and increasing system efficiency. The research is based on an analytical model that combines dynamic programming with row theory Immune-waiting, includes mathematical and experimental analysis to evaluate the effectiveness of these strategies in different applied contexts. The research aims to provide practical insights on how dynamic programming can be used to improve the performance of SOA systems and to provide recommendations for improving management strategies.

Agung Yuliyanto Nugroho; Nur Hamid Sutanto

This study aims to explore the foundation of code in the C++ programming language with a focus on data structures. Data structures are a fundamental component in efficient and effective software development. This literature review explores various types of data structures implemented in C++, including arrays, linked lists, stacks, queues, hash tables, and trees. An analysis is conducted on the basic principles and implementation of these data structures in the context of C++, taking into account the strengths and weaknesses of each structure. In addition, this study also discusses the evolution and comparison of data structure implementations from the perspective of performance and algorithm complexity. The results of this study provide in-depth insights into how data structures can affect the design and efficiency of C++ applications, as well as provide guidance for software developers in choosing the most appropriate data structures for their specific needs. The conclusions of this study highlight the importance of a deep understanding of data structures in software development and their contribution to the success of software projects.

Rizky Alfiansyah; Puteri Fannya; Daniel Happy Putra; Laela Indawati

Jurnal ilmu Kesehatan Umum 2024 Asosiasi Riset Ilmu Kesehatan Indonesia

Puskesmas is a functional health organization as well as a center for community health development. The Klender urban health center currently uses an online registration system and offline registration. This study aims to determine the online and offline outpatient registration system at the Klender Village Community Health Center in 2023. This research is a qualitative research. In this study, researchers directly observed the process of outpatient registration. Retrieval of research data is done by observation and interviews with registration officers. The results of the study found that online registration uses the Jaksehat application, patients do not need to come to the health center to register, patients come to the health center to validate queue numbers to the polyclinic only. Calling patients who register online is prioritized with a system of calling queue numbers 1-5, 11-15 and so on. Offline registration is done by having patients come directly to the puskesmas and queue to register. For calling patients, register offline after patients register online with queue numbers 6-10, 16-15, etc. The problems found in registration were the separate queues for patients who registered online and offline and there was a mismatch in calling patients according to the serial number of the queue. The conclusion in this study is that online registration of outpatients uses the Jaksehat application and offline registration is carried out using the system used by the puskesmas. It is expected that the puskesmas will separate the queues of patients who have registered online with patients who have registered offline.    

Fresti Anjeli; Yani Maulita; Husnul Khair

Bridge : Jurnal Publikasi Sistem Informasi dan Telekomunikasi 2024 Asosiasi Profesi Telekomunikasi Dan Informatika Indonesia

Respiratory tract disease is a common condition that can affect anyone regardless of age. Starting from relatively mild symptoms to alarming symptoms. Although some respiratory diseases are not life-threatening, they should not be taken lightly as they can cause serious complications. What often happens is that it is difficult for a patient to see a specialist doctor because of the limited number of respiratory specialists who cannot fully serve patients, so people often have difficulty if they want to consult directly. This triggers the habit of the community to treat complaints on their own with simple drugs bought freely at drugstores or pharmacies without knowing for sure the disease they suffer, as well as the length of waiting for queues, consultation fees that are quite expensive and not everyone has a short distance to the hospital prefer not to go to a specialist. Like other organs of the human body, breathing is also prone to various diseases. Respiratory organs will be disrupted and can even cause death. By using the Naïve Bayes method above, it is known that the diagnosis of respiratory disease is that the young female patient is diagnosed with a type of respiratory disease called Farangitis (P05) with a percentage of 47.44%.

I Gede Purna Adi Putra; Mirza Rizaldi Sudrajat; I Kadek Yudha Pramana Adi; Agung Dwi Cahya Megamahaputra; Ni Made Putri Ja Yanti +1 more

International Journal of Education and Literature 2024 Lembaga Pengembangan Kinerja Dosen

Renon Gacoan Noodle Restaurant is a fast food spicy noodle restaurant in Bali. This restaurant, which carries a modern restaurant concept at affordable prices, has made Mie Gacoan Renon popular among various groups. Its strategic location in the city center makes this restaurant busy with visitors, which causes quite dense queues at certain hours. Mie Gacoan Renon uses a Single Channel-Single Phase queuing system to serve visitors. The service also uses a First In First Out (FIFO) model where visitors who arrive first will be served first. The average visitor arrival is 1 person/minute and the average service is 1.6 minutes. With the help of SPSS software In processing the data, it was found that the number of customer arrivals and Mie Gacoan Renon restaurants had a Poisson distribution and the distribution of service times was a Loglogistic distribution.

Tika Tika; Khana Wijaya; Nur Aini H

Jurnal Elektronika dan Komputer 2024 STEKOM PRESS

Along with the development of technology, the use of computers as a tool really needs to be used, especially in the health sector. The Prabumulih City General Hospital is the only hospital owned by the Prabumulih City Government and is a first-level referral. The patient registration process at the Prabumulih City Hospital is still direct, by means of the patient/patient's guardian coming directly to the health service facility, then the patient is given a registration queue number, then the patient waits for a call according to the queue number, after the queue number is called, the officer will ask the type of patient new or old, poly patient purposes, outpatient or inpatient care, private payments or BPJS, after that the officer enters patient data to create a queue number for patient care in order to get health services. In this regard, it is necessary to have an application system for patient administration so that new patients can register online through the internet network, making it easy for old patients to check personal data, view doctor schedules, take queues and others.

Sindy Fitriani Margaret Sihaloho

Mars: Jurnal Teknik Mesin, Industri, Elektro Dan Ilmu Komputer 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

Community Health Centers (Puskesmas) are the main place for the public to get basic health services. In certain conditions, the Health Center will receive visits from patients who arrive with the same number of origins at the same time. This has an impact on health services experiencing a decline and not maximizing the health of health workers in checking patients' health. So, comprehensive services are not obtained, and there are even patients who queue for too long. In order to minimize this occurrence, simulations are carried out to predict the number of possible visits that will occur in the future. The method used in this study is Monte Carlo. This research is intended so that the information provided by the Health Center related to the prediction of the number of patient visits that are likely to occur in the next year or in the future can be done validly and accurately. The data used is data on the number of patient visits in 2021, 2022, and 2023. As a result of this study, a prediction of the number of patient visits was obtained so that the Health Center could implement the next action that was useful for improving the quality of services needed    

Ahmad Satriadi; Supriyatna Supriyatna

Mars: Jurnal Teknik Mesin, Industri, Elektro Dan Ilmu Komputer 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

This research presents the development of an e-commerce application aimed at enhancing the operational efficiency of Khadijah Konveksi, a small and medium-sized enterprise (SME) in the garment industry. The application, developed using Android, Java, and Kotlin, provides features for order management, real-time tracking, and online payment, significantly improving customer experience and operational workflow. Initial feedback indicates a high level of customer satisfaction and a notable increase in operational efficiency. The project also highlights the collaborative efforts between students, faculty, and industry professionals, demonstrating the impact of academic-industry partnerships in driving technological advancements for SMEs  

Sri Putri Balqis; Tegar Ardiansyah; Ahmad Taufik Al Afkari Siahaan

Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika 2024 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

The aim of this research is to design a web-based new student admission system at Yapim Biru - Biru Deli Serdang Private Vocational School which can make registration easier so that you don't have to queue at school anymore. With this new system, the service system can be simplified and can print the data of accepted students and registered students, so that the data of accepted students is arranged more neatly and is easier to access. The rapid development of information technology among all fields, especially in the field of school education, uses information technology to facilitate school performance, especially in accepting new students. The system design methodology used in preparing the final report of this practical work uses a descriptive method, namely by conducting research based on the data that has been collected. One of the developments in information technology applications is information systems. Information systems function as collecting, processing, storing, analyzing and disseminating information designed for specific purposes.

Siti Khadijah Laoly; Wilia Usna; Nurhalimah Ritonga; Hendra Cipta

Bilangan : Jurnal Ilmiah Matematika, Kebumian dan Angkasa 2024 Asosiasi Riset Ilmu Matematika dan Sains Indonesia

Vehicle testing in this research was carried out in the Practical Work Lecture program at the North Sumatra State Islamic University, MedanOne type of service provided is motor vehicle testing. Motor vehicle testing is very important to carry out for the safety of the driving public. When testing motorized vehicles, not only one vehicle will be tested, but many vehicles will be tested every day. The testing carried out will of course take quite a long time. Therefore, this research will use a queuing theory system, where this queue will be formed and help in managing and optimizing performance in motor vehicle testing. In this research, we will lokk at the service time and waiting time required for motor vehicle testing. The method used in this research is data taken in 2022. The data was processed using Microsoft Ecxel with service time results of 15,8 and waiting time of 57,05.    

Marwan Lubis; Hamidun Batubara; Deni Maulana

Konstruksi: Publikasi Ilmu Teknik, Perencanaan Tata Ruang dan Teknik Sipil 2024 Asosiasi Riset Ilmu Teknik Indonesia

Intersections are the most important factor in determining the capacity and travel time on a road section. The development of transportation in the city of Medan has had an impact on increasing the movement of people, goods and services. This also greatly demands increased transportation facilities and infrastructure in the city of Medan. The increase in the number of vehicles that is not balanced with infrastructure will cause conflicts on roads, especially at the intersection of three Jalan-Sisingamangaraja Jalan .Alfalah To anticipate This requires further study or research. In this research, analysis of intersection performance calculations uses the 1997 (MKJI) guidelines. The survey was carried out on Monday 14 August 2023 to 20 August 2023. Then the peak hours were searched for the volume of vehicle flow crossing the three intersections. Then create a new cycle time for the intersection. The results of the analysis in this research, from survey results, by looking for new cycle times to reduce queue lengths and delays (Delay). The new cycle time obtained to reduce queue lengths and delays for the three intersections on the northern approach is 859.927 seconds/intersection. Then at the southern approach with a total delay of 2,056,013 sec/intersection and at the western approach with a delay of 307,555 sec/intersection. For existing conditions the queue length (QL) is 1321 meters for the northern approach, (QL) 1372 meters for the southern approach and (QL) 1321 meters for the west

Muhammad Yoga Wahyu Nugraha; Muhammad Ihsan; Meilyana Winda Perdana

Bridge : Jurnal Publikasi Sistem Informasi dan Telekomunikasi 2024 Asosiasi Profesi Telekomunikasi Dan Informatika Indonesia

In a train ticket booking also has an obstacle, to overcome the obstacles found in conventional ticket booking such as piling up queues at the station, limited time owned by consumers, the process of delivering information about ticket prices for the day of departure or the previous date that cannot be processed, then PT Kereta Api (Persero) Palembang provides solutions through applications that will be made to facilitate ticket booking, Fast transaction process, delivery of information about schedules and ticket prices that can be accessed quickly. In designing this system using a method, namely the Prototype method.

Rido Muhamad Affandi; Marwan Lubis; Hamidun Batubara

Konstruksi: Publikasi Ilmu Teknik, Perencanaan Tata Ruang dan Teknik Sipil 2024 Asosiasi Riset Ilmu Teknik Indonesia

Special stopping space for motorbikes is one of the facilities for motorbikes to stop at intersections during the red phase. This special stopping space has been tested on a limited scale to support the movement of motorbikes at signalized intersections in large cities in Indonesia. This research aims to evaluate the intersection and then plan a special stopping room according to the number of motorbikes piling up during the red phase at the intersection. Intersection evaluation is carried out based on primary data and secondary data. The calculation method is guided by the 1997 Indonesian Road Capacity Manual (MKJI) and Technical Planning Guidelines for Special Stop Spaces (RHK) for Motorcycles at Signalized Intersections in Urban Areas.The traffic behavior of the existing intersection is, west approach capacity 335 pcu/hour, DS (Degree of Saturation) 1,878, queue length 97 m and average delay 157 sec/pcu. East approach capacity is 342 pcu/hour, DS (Degree of Saturation) is 2,295, queue length is 97 m, and average delay is 169.3 sec/pcu. North approach capacity is 600 pcu/hour, DS (Degree of Saturation) is 0.546, queue length is 157 m, and average delay is 69.2 sec/pcu. South approach capacity is 941 pcu/hour, DS (Degree of Saturation) 0.987, queue length 245 m, and average delay 111.6 sec/pcu.The special stopping space design on the northern approach is 2 lanes with an approach lane and an area of ​​84 m2; on the southern approach, namely 2 lanes with an approach lane and an area of ​​84 m2; on the western and eastern approaches do not meet the 2012 Age Work Department Service standards in RHK planning.