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Mulatsari, Annisa Harum; Onok Yayang Pamungkas

Jurnal Bahasa, Sastra, Budaya, dan Pengajarannya 2023 Pusat Riset dan Inovasi Nasional

  This research aims to conduct a literary psychological study of the novel entitled Hai, Luka by Mezty Mez. This novel was written by a famous author who describes the complexity of the emotions and psychological conditions of the main character. This research explores the psychological elements contained in the novel and analyzes their influence on the character development of the main character. The method used in this research is qualitative method. The results of the research show that the classification of emotions in Dante's character is in the form of guilt, buried guilt, self-punishment, shame, sadness, hatred and love. In this case, the novel Hai, Luka provides a deeper understanding of the complexity of the characters and psychological conditions depicted through literary works. This research contributes to the field of literary psychology studies by revealing how authors use psychological elements to shape characters and stimulate emotional responses in readers    

Ridho Mai Rizky; Vinny Meilinda; Tiara Yulanda

Inspirasi Dunia: Jurnal Riset Pendidikan dan Bahasa 2023 Universitas Maritim AMNI Semarang

The family is the first and main environment for a child to receive education, guidance and instill different values ​​and norms and develop various behaviors that are important for personal life, family and the environment. Parental division will lead to arguments and anger so that these emotions will tend to dominate the child's emotions. Based on the explanation above, researchers are interested in studying the impact of parental divorce on children's character. This research seeks to reveal how character formation influences children's psychology from the impact of parental divorce. In this research, descriptive qualitative methods were used. because to explore a particular case by conducting data mining to understand the case in detail (Tobing, H. et al., 2016). Researchers try to understand events or phenomena regarding the impact of parental divorce on the formation of children's character. According to Moh. Nazir (1988).

Sinta; Sabrina; Syajaro Tuddur

JURNAL ILMIAH PENDIDIKAN KEBUDAYAAN DAN AGAMA 2023 CV. ALIM'SPUBLISHING

Abstract. Language is a central part of human intelligence, it is important for us to understand how and when language is mastered as well as the social cognitive and neurological facts that influence language development at an early age.  Language is a symbol system that is an important means of communication, even though we cannot communicate in other ways such as gestures, postures or facial expressions, language is our most flexible method of communication.  Language allows us to describe the past and make plans for the future.  Language allows us to convey traditional ideas and values to the next generation, thus language is of the most important cultural and social importance.  Research using this method is carried out by comparing research methods, processing methods, and the results obtained from each article.  The research source comes from articles obtained via the internet in the form of research articles discussing infancy development.The research results show.  Speaking is a means of communication to be able to communicate with other people, all individuals must be able to master two different functions, the ability to grasp the meaning that other people want to communicate and the ability to communicate with other people in such a way that they can be understood.  Early social experiences play an important role in determining future social relationships and patterns of behavior toward others.  Learning to behave in a moral manner that is accepted by those around you is a long and slow process.  But the basics are laid in infancy and it is based on these basics that babies develop moral codes that guide their behavior when they grow up.

Intan S; Media Rahmah; Linda Yarni

Jurnal Yudistira : Publikasi Riset Ilmu Pendidikan dan Bahasa 2023 Asosiasi Riset Ilmu Pendidikan Indonesia

Abstract. Development is a pattern of changes experienced by an individual from the time they are still in the womb until a certain period of life.  Development generally involves growth (progress) but at certain times it will involve aging.  This development is the result of the maturity process and learning experiences of each individual.  Development is closely related to tempo and rhythm, it is integral to it.  Individuals who experience development can be marked by certain characteristics, but it is not uncommon for individuals to be less aware of the changes that have occurred to them.  This research uses a critical review method, which involves careful examination and evaluation of various sources of information, such as scientific journals, articles and other media.  The main aim of this approach is to improve the reader’s understanding and interpretation skills in the context of prenatal, early childhood and child development psychology while offering a critical assessment of the material reviewed.  In addition, a critical review requires identifying important topics in the literature, analyzing the methodology used, and evaluating the strengths and limitations of the sources studied.  In development, there is a pattern of changes experienced by individuals from the time they are still in the womb up to a certain period of life. In a child’s life there are two processes that have the potential to be continuous, namely growth and development. In this case, both processes have stages, including moral and spiritual stages.

Junardi Saleleubaja; Arianto Zebua; Musliadi Kumar; Fernando Agung Mulia Saragih; Hendina Saragih

Jurnal Pendidikan Agama dan Teologi 2023 International Forum of Researchers and Lecturers

This article discusses the perspective of pastoral counseling in addressing bullying among late adolescents aged 15-18 years that affects the psychological well-being of adolescents. Bullying is a significant social problem among teenagers and can have negative impacts on their psychological well-being. The purpose of this research is to explore the role of pastoral counseling in helping adolescents cope with the psychological effects resulting from bullying. The research method used in this study is a qualitative descriptive method with a literature review approach, depicting the characteristics of late adolescents aged 15-18 years who are vulnerable to bullying and its impact on their psychological well-being. The research findings indicate that pastoral counseling can provide emotional support, moral guidance, and reinforcement of religious values that assist adolescents in overcoming the pressures of bullying. The implications of this research are that the perspective of pastoral counseling is relevant and beneficial in aiding the protection and recovery of adolescents affected by bullying. It is hoped that this article will provide further understanding of the role of pastoral counseling in addressing bullying among late adolescents aged 15-18 years.

Ashif Barchiya; Sri Suciarti; Siti Fatimah

Jurnal Ilmu Sosial, Bahasa dan Pendidikan 2023 Pusat Riset dan Inovasi Nasional

The inner conflict of the main character in the novel entitled Sebening Syahadat by Diva Sinar Rembulan is interesting to research through the study of literary psychology. The inner conflict experienced by the main character in the novel begins when the main character finds the woman of his dreams and searches for an identity that he has not yet believed in. The aim of this research is to describe the inner conflict experienced by the main character of the novel Sebening Syahadat by Diva Sinar Rembulan. This type of research is a literature study. The approach used is a literary psychology approach. The method used is a qualitative method. The data collection technique used is a documentation technique in three ways, namely, literature study, reading technique, and note-taking technique. The instrument used is a data card for the classification of intrinsic elements and forms of inner conflict. The analysis technique used is content analysis technique. The presentation of the results of data analysis is carried out descriptively. The results of this research found intrinsic elements in the form of characters and characterization, plot and setting. The second thing was found to be 47 data on the form of inner conflict in the form of (6) anxiety, (1) obsession, (3) frustration, (12) guilt, (7) hurt, (1) fear, (5) inability, (12) angry. This research can be used as an alternative teaching material at the high school/vocational school level.

Alifia Ulfadila; Siti Fatimah; Muhajir Muhajir

Perspektif: Jurnal Pendidikan dan Ilmu Bahasa 2023 STAI YPIQ BAUBAU, SULAWESI TENGGARA

The novel entitled Penyalin Cahaya by Lucia Priandarini is interesting to examine from the aspect of the inner conflict experienced by the main character. The inner conflict that occurs in the novel is caused by a case of sexual harassment against the main character. The aim of this research is to describe the inner conflict experienced by the main character of the novel Pelipin Cahaya by Lucia Priandarini. The method used in this research is descriptive qualitative. The approach used is a literary psychology approach. The data collection technique used is a documentation technique in three ways, namely, literature study, reading technique, and note-taking technique. The instrument used is a data card for classifying forms of inner conflict. The analysis technique used is descriptive analysis technique. The results of this research found 50 data on forms of inner conflict and 50 data on causes of inner conflict. The forms of inner conflict found were (3) depression, (2) obsession, (7) anxiety, (4) frustration, (2) feeling of security, (3) dissatisfaction, (7) hurt, (6) fear, (4) guilt, (8) anger, and (4) inadequacy. Meanwhile, the causes of inner conflict found were (5) physiological needs, (22) security needs, (7) love and belonging needs, (7) self-esteem needs, and (9) self-actualization needs. This research can have implications for literature learning at the high school/vocational school level.

Adji Seputro; Ahmad Dwi Nurdiyanto

Journal of New Trends in Sciences 2023 CV. Aksara Global Akademia

Mathematics anxiety has long been recognized as a barrier to student achievement, particularly in an era where digital technologies are reshaping education. This study aims to investigate the role of cognitive psychology in modern mathematics learning as a means of reducing math anxiety and enhancing numerical creativity among digital generation learners. Employing an experimental classroom design informed by neuroeducation principles, the research explored how interventions rooted in cognitive regulation, emotional control, and cognitive load management influence student outcomes. Data were collected through pre-test and post-test instruments measuring levels of math anxiety and creativity in numerical problem-solving. The findings demonstrate a significant reduction in mathematics anxiety following the implementation of the neuroeducation-based intervention. Simultaneously, students exhibited marked improvements in creative approaches to numerical challenges, indicating that addressing psychological factors is essential to unlocking mathematical potential. These results highlight the importance of integrating cognitive psychology into mathematics instruction, moving beyond procedural learning toward a holistic approach that considers students’ emotional and cognitive states. The implications extend to educators, curriculum designers, and policymakers, suggesting that modern mathematics education should balance cognitive development, emotional well-being, and creative problem-solving skills to prepare students for the challenges of a rapidly evolving digital world.

Deli Indah Lestari; Rizka Yunita; Nafolion Nur Rahmat

Jurnal Riset Rumpun Ilmu Kesehatan 2023 Pusat riset dan Inovasi Nasional

Human Immunodeficiency Virus/Acquired Immune Deficiency Syndrome (HIV/AIDS) can attack the human immune system. HIV/AIDS patients experience symptoms both physically, psychologically, socially. This condition is related to the occurrence of self-concept of HIV/AIDS patients who have a negative view of themselves. HIV/AIDS patients have difficulty managing themselves because they lose hope so that it can affect their psychological well-being. The purpose of this study was to analyze the relationship between self-concept and psychological well-being in HIV/AIDS patients This research method uses correlational analytic with cross sectional approach. The population was 50 respondents and the research sample was 50 respondents HIV/AIDS patients at the Cahaya Prolink Institute, Probolinggo regency using total sampling. The research instrument used a Robson Self Concept Questionnaire to measure self-concept, Riff Psychological well Being to measure psychological well-being, both questionnaires have been tested for validity and reliability. Then analyzed using the Spearman Rank test. The results of this study showed that 26 respondents (52.0%) or the majority of HIV/AIDS patients had low self-concept, and 25 respondents (50.0%) of HIV/AIDS patients had low psychological well-being. Based on the results of the Spearman Rank statistical test, it can be said that there is a correlation between self-concept and psychological well-being, pvalue=0.001 with a significant level of 0.05 (p≤0.05). HIV/AIDS patients experience low self-concept problems such as feeling humiliated, worried, having no purpose in life. HIV/AIDS patients experience low psychological well-being such as feeling no future, down, frustrated, worried, disappointed. It can be concluded that there is a relationship between self-concept and psychological well-being in HIV/AIDS patients. It is hoped that HIV/AIDS patients have a good picture so that they can accept themselves, have hope to continue life.    

Suaidi Suaidi

Mandub: Jurnal Politik, Sosial, Hukum dan Humaniora 2023 STAI YPIQ BAUBAU, SULAWESI TENGGARA

Marriage is a bond between two men and women to form a happy and eternal household. The formation of a household is symbolic, that humans have a goal to develop life, this symbol can be realized when both parties bind themselves to move together under any circumstances. Marriage, which is symbolized as a bond and agreement, legally can be reviewed when the main goal is not fulfilled due to inconsistencies between the two parties deviating from the original purpose of forming a family. The review of the marriage agreement may end with a legal process or due to natural causes such as the death of one of them. Marriage, which was originally intended to form a happy and eternal household, could be broken up because the husband and wife are not committed to living life together. The principle of marriage, both according to Islamic Shari'at and Law Number 1 of 1974 concerning marriage contains the principle of monogamy, namely a man may only be paired with a woman and vice versa, but under certain conditions, Islamic Shari'at and the Law The law provides space and opportunities for a man to have more than one wife, namely polygamy. In practice, polygamous marriages still have pros and cons. There are pros and cons of opinion on polygamous marriages due to irregularities in its implementation. These deviations will be the object of research.

Agil Purnama; Dheni Harmaen; Rendy Triandy

Jurnal Riset Rumpun Ilmu Pendidikan 2023 Lembaga Pengembangan Kinerja Dosen

This research is motivated by the author's desire to introduce novel literature to students and  explore everything in it in the form of content, language, elements, rules, and genres in the novel. This study aims to analyze the character traits of the main character in the novel The Silent Patient by Alex Michaelides and to analyze the psychological values ​​of the main character by using Sigmund Freud's personality theory, namely id, ego, and super ego. This research is also an alternative teaching material regarding the content and language of novels for class XII students of SMA and SMK. The method used in this research is descriptive qualitative. The data source used in this research is the literary novel entitled The Silent Patient written by Alex Michaelides. The research data obtained is in the form of the results of the analysis of the character of the main character who has two character traits, namely the protagonist and antagonist. As well as the main characters who have psychological values ​​in accordance with Sigmund Freud's personality theory, namely the id, ego, and super ego. The results of the analysis from this study were then adjusted to the demands of the curriculum, namely referring to Core Competence and Basic Competence 3.9 regarding the content and language of the novel. Then made a teaching material to support the learning process of class XII students. The content and language teaching materials of the novel are based on the research process that has been carried out, and can be used in Indonesian language subjects.

Abdul Hadi; Lilik Sumarni

Jurnal Pelayanan Hubungan Masyarakat 2023 International Forum of Researchers and Lecturers

Youth is the future asset of a nation. But nowadays a lot is happening to teenagers, such as drugs and motorcycle gangs. This is a familiar problem. Juvenile delinquency includes all behaviors that deviate from the norms of criminal law committed by juveniles. There are so many internal and external factors that cause juvenile delinquency that need to be considered. To overcome this, guidance from parents and also a good environment can be a determinant for the development of the teenager. Based on the results of several studies, it was found that one of the causes of juvenile delinquency is the lack of functioning of the role of parents as role models for their children. The atmosphere in the family that causes discomfort for children is also one of the causes, including the divorce of their parents. Often they commit crimes because they feel they are not cared for by their parents who work too often without paying attention to the child's development. Teenagers who commit crimes generally lack self-control, or actually abuse that self-control, and like to enforce their own rules without paying attention to the presence of other people around them.

Siti Nurul Huda Jamil; Siti Maemunah

Jurnal Motivasi Pendidikan dan Bahasa 2023 International Forum of Researchers and Lecturers

This study aims to: 1) Describe the form of soul function of the character Aletta Arkanza in the novel I'm A Good Girl by Zahrani Salsabila, 2) Describe the form of the attitude of the soul of the character Aletta Arkanza in the Novel I'm A Good Girl by Zahrani Salsabila. This study uses the study of Literary Psychology by utilizing Carl Gustav Jung's theory. This research is a type of qualitative research that is descriptive in nature. The source of this research data is text in the form of words or sentences that indicate the existence of soul functions and mental attitudes of the Aletta Arkanza character, Carl Gustav Jung's theory. Data collection techniques in this study are using library research, reading techniques and note-taking techniques. The data in this study were analyzed using data analysis techniques by identifying, classifying, analyzing, describing, and drawing conclusions. The results of this study indicate that 1) The function of the soul in Aletta Arkanza's character there are four functions of the soul of thought, feeling, intuition and sensing which Jung distinguished into two characteristics, namely rational and irrational. 2) There are two characteristics of the attitude of the soul in the character Aletta Arkanza, namely introvert and extrovert.

Windrawati I. Abuba; Fence M Wantu; Zamroni Abdussamad

Doktrin: Jurnal Dunia Ilmu Hukum dan Politik 2023 International Forum of Researchers and Lecturers

This research is made for; (1) to understand the factors that can underlie the occurrence of psychological violence perpetrated by wives in the household sphere and to find out (2) what forms of legal protection are provided for victims of psychological violence perpetrated by wives in the household sphere. The research used by the researchers namely using the type of empirical legal research. Through a statutory approach and a case approach that is actually based on the source of case analysis obtained through interviews, while the legal materials used are primary legal materials and secondary legal materials. Underlying the occurrence of psychological violence perpetrated by the wife within the scope of the household are internal factors as well as external factors. Internal factors consist of: Family factors that discriminate, in the form of physical humiliation and the victim's job so as to generate income that is only sufficient for the needs of the family but not with the wishes of the perpetrator, can encourage the perpetrator to commit the psychological violence. Whereas external factors consist of: Economic factors and social environment as for excessive acts of using social media. The form of legal protection for victims of psychological violence perpetrated by wives in the household sphere, namely the form of protection has been explained in Law Number 23 of 2004 concerning the Elimination of Domestic Violence, which has been explained in Article 7 regarding psychological violence which has been considered as According to research materials by the researchers, this article explains what is meant in Article 5 letter b, namely behavior that results in fear, loss of self-confidence, loss of ability to act, feeling of helplessness, and/or severe psychological suffering to a person.

Alfri Tandi; Merianti Merianti

Jurnal Pendidikan Agama dan Teologi 2023 International Forum of Researchers and Lecturers

The activity of fighting ma'pasilaga tedong (buffalo fighting) is one of the Toraja culture which is favored by many people, one of them is teenagers. The euphoria of teenagers towards buffalo fighting activities is very high. Adolescents' penchant for buffalo fighting activities will be seen how the impact occurs on adolescents, especially in the formation of traits or character in the future. To see this, the author uses the observation method by observing the activities of adolescents in buffalo fighting activities and the library method through books and journals. In particular, the author uses the theory of Behaviorism, social cognitive, and ecology. From this it can be concluded that buffalo fighting activities are a determining factor in the formation of character and traits, especially for teenagers who are involved in them, especially for teenagers who have euphoria about buffalo fighting. Therefore education is needed from various parties such as family and social environment.

Risydah Fadilah; Tiara Putri Mahisani; Wahyuni Dazura

Jurnal Motivasi Pendidikan dan Bahasa 2023 International Forum of Researchers and Lecturers

This article aims to find out and describe the relationship between Islamic psychology and the handling of emotional stress and the involvement of grandmother's parenting. The methods used in this study were literature study, observation, and interviews to find out about the relationship between Islamic psychology and emotional stress management. Islamic psychology is a field of study that combines Islamic principles and teachings with modern psychological principles to understand human behavior and offers a holistic approach in understanding and treating psychological problems. Emotional distress, or emotional stress, is a state of emotional imbalance that occurs when individuals encounter emotionally challenging situations or events. Parenting that is not good will make the child become a closed person and lack confidence. This article was written with the aim of conveying information to the reader, so that it can be used as a reference to increase the reader's knowledge, and can have an academic impact on the writer. This article contains the relationship between Islamic psychology and dealing with emotional stress and the involvement of grandmothers in parenting.

Cheirunnisa Gunawan; Nasichah Nasichah; Arini Bunga Firdaus

Harmoni: Jurnal Ilmu Komunikasi dan Sosial 2023 International Forum of Researchers and Lecturers

Mahasiswa UIN Syarifhidayatullah Jakarta memiliki motivasi pada komunikasi intrapersonal, dilihat dari 37 partisipan 90,6% mahasiswa setuju dengan pertanyaan-pertanyaan terkait pengetahuan dan pendapat mengenai peran komunikasi intrapersonal dalam meningatkan motivasi dirinya. Adapun tujuandari penelitian ini adalah untuk menjelaskan apakah komunikasi intrapersonal mampu untuk meningkatkan Motivasi diri Mahasiswa UIN Syarif Hidayatullah Jakarta. Artikel ini berbasis fenomena komunikasi intrapersonal dalam memotivasi diri berdasarkan subjek dilakukan secara online dari mahasiswa uin syarif hidayatullah jakarta, sampel yang terlibat dalam penelitian ini adalah 37 partisipan, 90,6% mahasiswa setuju dengan pertanyaan-pertanyaan terkait pengetahuan dan pendapat mengenai peran komunikasi intrapersonal dalam meningatkan motivasi dirinya. aktivitas mahasiswa UIN SyarifHidayatulla Jakarta dari komunikasi intrapersonal yang dilakukan sehari-hari dalam upaya memahami diri pripadi diantaranya adalah; berdo’a, bersyukur, intropeksi diri dengan meninjau perbuatan kita dan reaksi hati nurani kita, mendayagunakan kehendak bebas, dan berimajinasi secara kreatif. Namun  ada  juga  mahasiswa  yang  tidak memiliki aktivitas komunikasi intrapersonal yang baik.

Lussy Putri Khadijah

Jurnal Inovasi Riset Ilmu Kesehatan 2023 Pusat Riset dan Inovasi Nasional

Stres dan kecemasan adalah masalah psikologis yang umum ditemukan di masyarakat. Terapi musik adalah metode pengobatan yang menggunakan musik sebagai alat untuk mengurangi stres dan kecemasan. Beberapa teori telah diajukan sebagai dasar penggunaan terapi musik, seperti teori Gestalt dan teori kognitif-behavioral, yang menjelaskan bahwa terapi musik dapat membantu meredakan kecemasan dan stres dengan memanipulasi persepsi individu terhadap lingkungan sekitarnya dan mengubah pola pikir individu melalui pengalaman mendengarkan musik yang menenangkan. Penelitian sebelumnya juga menunjukkan terapi musik efektif mengurangi stres dan kecemasan, seperti penelitian yang dilakukan oleh Abdul Gofir pada tahun 2017-2021 menemukan bahwa terapi musik berhasil menurunkan tekanan darah pada pasien stroke. Namun, diperlukan lebih banyak penelitian untuk membuktikan efektivitas terapi musik secara lebih empiris dan memperjelas mekanisme yang terlibat dalam pengurangan stres dan kecemasan yang dilakukan oleh terapi musik. Implikasi dari hasil penelitian ini adalah pentingnya terapi musik sebagai alternatif pengobatan yang efektif untuk mengurangi stres dan kecemasan serta perlunya lebih banyak penelitian untuk meningkatkan pemahaman tentang efektivitas dan mekanisme terapi musik.  

Ramadhani Al-Furqon; Siti Aisyah; Mochammad Isa Anshori

Jurnal Riset dan Inovasi Manajemen 2023 International Forum of Researchers and Lecturers

Kesadaran dan kreativitas adalah dua konstruk psikologis yang menarik perhatian dalam bidang kepribadian dan studi kreativitas. Kesadaran, yang ditandai oleh sifat-sifat seperti kerajinan, disiplin, dan ketekunan, sering dikaitkan dengan perilaku yang bertanggung jawab dan patuh pada aturan. Di sisi lain, kreativitas melibatkan generasi ide-ide baru dan bernilai, pemikiran orisinal, dan kemampuan untuk keluar dari norma konvensional. Artikel ini menjelajahi hubungan antara kesadaran dan kreativitas, mengkaji mekanisme yang mungkin mendasari hubungan tersebut. Penelitian ini menggunakan jenis penelitian kepustakaan, yaitu serangkaian kegiatan yang berkenaan dengan metode pengumpulan data pustaka. Hasil penelitian ini menunjukkan adanya hubungan positif yang signifikan antara kesadaran dan kreativitas.

Akmalina Ziadati Sukmaningtyas; Dwi Handayani

Jurnal Inovasi Riset Ilmu Kesehatan 2023 Pusat Riset dan Inovasi Nasional

Di Indonesia kesehatan mental adalah hal yang baru untuk dibicarakan, sebanyak 19 juta penduduk berusia lebih dari 15 tahun mengalami gangguan emosional dan lebih dari 12 juta penduduk berusia lebih dari 15 tahun mengalami depresi, data ini ditunjukan oleh Riset Kesehatan Dasar (Riskesdas) pada tahun 2018, pemerintah, NGO dan LSM banyak membuat inovasi dan program terbaru untuk mengurangi masalh kesehatan mental, salah satunya dengan cara mmebuat program konsultasi online atau e-counselling. Ruang bercerita Hereyugo menajdi salahsatu program yang diciptakan oleh Ousean Global, program yang sudah berjalan selama enam bulan ini belum pernah dilakukan evaluasi untuk mengetahui seberapa efektifnya program ini berjalan. Tujuan dari penelitian ini adalah untuk menganalisis efektivitas dari layanan e-counselling Hereyugo pada program Ruang Bercerita. Metode penelitian yang digunakan pada penelitian ini adalah kualitatif dengan pendekatan eksploratif. Informan pada penelitian ini adalah klien yang pernah mengikuti program dan manajer produt development dengan teknik pengumpulan data wawancara online yang selanjutnya dianalisis menggunakan teori dari Arron T. Beck. Hasil penelitian ini menunjukkan bahwa efektivitas e-counselling sama dengan atau bahkan melebihi efektivitas konseling tatap muka dalam menangani masalah-masalah kesehatan mental. Simpulan dari penelitian ini adalah memperhatikan perubahan jangka panjang dalam kesejahteraan psikologis klien dan mengukur dampak jangka panjang dari intervensi e-counselling, dapat memberikan pemahaman yang lebih lengkap tentang manfaat jangka panjang dari layanan e-counselling.