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Marlisye Aprilia Sarah Togas; Bambang Raditya Purnomo

International Journal of Entrepreneurship and Management 2026 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

The rapid growth of TikTok Shop as a social commerce platform has led to the emergence of 'toxic content' produced by influencers as a marketing tactic that effectively influences Generation Z's shopping behavior. This study investigates the role of TikTok Shop influencers and their 'toxic content' in stimulating impulse buying behavior among Generation Z consumers in the fast fashion sector, focusing on the psychological mechanisms involved, the most frequently purchased product categories, and the broader impacts of these consumption patterns. A qualitative research approach with a phenomenological design was used, and data were gathered through in-depth interviews with eight informants: six Generation Z consumers aged 19–24 years and two active TikTok Shop fashion influencers, selected via purposive sampling. The data were analyzed using the interactive model of Miles, Huberman, and Saldaña (2014). Findings show that 'toxic content' acts as a stimulus within the Stimulus-Organism-Response (S-O-R) theoretical framework, triggering impulse buying within minutes by evoking positive emotions and urgency. The Fear of Missing Out (FOMO) mechanism, driven by emotional triggers like time scarcity, social proof, and exclusivity, was the most dominant psychological factor. The most commonly purchased items were tops, coordinated sets, aesthetic bottoms, locally-made footwear, and accessories. The effects of 'toxic content' are financial, psychological, social, and environmental. This study advances influencer marketing literature and provides insights into Generation Z’s consumer behavior in the social commerce age.

Ni Putu Nina Nuryati; I Gusti Ngurah Agung Gede Eka Teja Kusuma; Ni Putu Cempaka Dharmadewi Atmaja

International Journal of Economics and Management Sciences 2025 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

The increasing participation in JKN in Denpasar has prompted BPJS Kesehatan to optimize the use of e-Dabu; however, the service continues to face persistent technical and usability challenges. Ongoing system issues, limited user proficiency, and unsatisfactory user experiences have reduced engagement with e-Dabu, highlighting the importance of understanding how the customer journey shapes positive emotions and customer passion through customer experience. This quantitative study employs validated measurement scales covering e-Dabu, customer journey, positive emotions, customer passion, and customer experience, with a sample of 190 business entity PICs at the BPJS Kesehatan Denpasar Branch. Data were analyzed using the SEM-PLS method, and the findings reveal that customer journey and positive emotions significantly influence customer experience. Additionally, positive emotions and customer experience significantly affect customer passion, while customer journey does not directly impact customer passion. The study concludes that enhancing customer journey, positive emotions, and customer experience is essential for increasing customer passion within BPJS Kesehatan Denpasar. These findings offer valuable theoretical and practical contributions to improving digital public service management.

Endah Wulan Safitri

Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This study examines the influence of emotional happiness culture on workplace happiness, with resilience as a mediating factor, among Generation Z employees in the private sector. As Generation Z enters the workforce, their unique emotional needs and challenges necessitate a deeper understanding of psychological factors that contribute to workplace well-being. Using a quantitative survey approach, data from 110 private sector Generation Z workers were analyzed to test the direct effects of emotional happiness culture on workplace happiness and resilience, as well as the mediating role of resilience between these variables. Results indicate that a positive emotional culture significantly enhances both resilience and workplace happiness. Moreover, resilience partially mediates the relationship, suggesting that resilience strengthens the impact of emotional culture on employees’ happiness. These findings highlight the importance of fostering an emotional culture that promotes positive emotions such as joy, empathy, and optimism to build resilient and satisfied young employees. This research contributes practical insights for organizations aiming to design psychologically supportive workplaces tailored to Generation Z, ultimately improving employee well-being and organizational sustainability.

Luthfiah Mawar; M. Agung Rahmadi; Helsa Nasution; Ika Sandra Dewi; Milna Sari

Jurnal Ventilator: Jurnal riset ilmu kesehatan dan Keperawatan 2024 Stikes Kesdam IV/Diponegoro Semarang, Indonesia

This study evaluates the impact of positive emotions on rheumatoid arthritis (RA) treatment outcomes through a meta-analysis of 47 studies (2015-2024) involving 12,384 patients. The primary findings reveal a significant positive correlation between positive emotions and improved RA treatment outcomes (r = 0.42, p < 0.001), with the strongest effects observed in enhanced quality of life (r = 0.51) and physical function (r = 0.45). Patients exhibiting high positive emotions demonstrated greater reductions in pain (d = 0.38), decreased inflammation (d = 0.29), and improved physical function (d = 0.45) compared to control groups. Moreover, moderator analyses uncovered stronger effects among elderly patients (? = 0.012, p = 0.025) and those with longer RA duration (? = 0.018, p = 0.009). Finally, mediational analyses indicated that positive emotions contributed to improved treatment adherence (indirect effect = 0.09, 95% CI [0.05, 0.13]) and increased physical activity (indirect effect = 0.07, 95% CI [0.03, 0.11]) in RA patients. These findings extend Fredrickson's (2001) Broaden-and-Build theory and support Keefe et al.'s (2002) biopsychosocial model. Compared to meta-analyses by Brosseau et al. (2018) and Zhou et al. (2020), this study provides more comprehensive evidence on the role of positive emotions in various RA treatment outcomes. The novelty of this research lies in the analysis of previously unexplored mediating and moderating mechanisms, as well as a comparison of effectiveness with pharmacological interventions (SMD = 0.18, 95% CI [-0.05, 0.41], p = 0.124). These results support the integration of positive emotion-based interventions in RA management and expand upon Strand et al.'s (2019) findings on patient expectations in RA treatment.

Mimi Fitriani; Weny Rosilawati; Ridwansyah Ridwansyah

Jurnal Manajemen Bisnis Digital Terkini 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

The many tasks and authorities make KPPS officers stressed. This study aims to see whether happiness at work will affect the stress level of KPPS officers. The method in this study is a quantitative method with the help of SPSS software. Based on the results of the data analysis, it is stated that the significance value of the interaction variable between Employee Engagement and burnout moderated by Happiness at work is 0.000 (> 0.05), so it is concluded that the happiness at work variable (M) is able to moderate the effect of employee engagement on the burnout variable, which means that if KPPS employees in West Teluk Betung have positive emotions at work, then KPPS employees will have a positive work environment and will not experience burnout or stress at work.

Maia Welia Dinda; Assri Fitrida Putri; Ilmenia Zulianty; Hanisa Azura; Ulfa Dwina +2 more

Jurnal Inovasi Riset Ilmu Kesehatan 2023 Pusat Riset dan Inovasi Nasional

The study period is an important phase in a person's educational journey at college or university level. 3rd and 5th semester students often experience higher pressure due to increasingly complex and demanding coursework. This study aims to investigate the correlation between emotional intelligence and Psychological Well-Being among Padang State University students. This research method is quantitative correlation using Product moment correlation analysis. The results show a strong and significant positive correlation (Pearson correlation coefficient = 0.625) between emotional intelligence and Psychological Well-Being. With a significance value of <0.01. Findings showed that individuals with higher psychological well-being tended to have positive emotions and pleasant feelings, whereas those with lower psychological well-being tended to have negative emotions and less pleasant feelings.

Camilus Isidorus Ikut; Intan Kartika

Jurnal Ilmiah Serat Acitya 2021 Universitas 17 Agustus 1945

This research was motivated by the company increasing competition in the mobile phone operator in Indonesia. This affects the Prime XL card sales which fluctuated during the years 2016-2018.This study was conducted to determine how to analyze the influence of the brand influence impulse buying prepaid cards XL in Semarang. In this study the authors used below the line and positive emotions as independent variables to be studied how they affect impulse buying.  This study using multiple linear regression analysis using SPSS. The population is XL event at Superindo Candi in Semarang where the amount is not known for certain. The sample used as many as 100 people with engineering sample selection of non-probability sampling using accidental sampling. The research sample was determined by purposive sampling technique. Analysis of the data obtained in multiple linear regression analysis, hypothesis testing t test results showed that each - each variable below the line and positive emotions partially influence and significant to the variable impulse buying.