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The statements of Jesus on the cross represent a deeply theological aspect that must continue to be studied, understood, and applied in today’s Christian ministry. Christian ministry must not ignore the meaning of Jesus’ holy suffering as an expression of His sacrifice to redeem sinful humanity. Unfortunately, there are still some who question the authenticity of this suffering, even believing that the one who was crucified was not Jesus, but one of His disciples or another person. This perspective stands in opposition to the core teachings of the Christian faith.This study aims to narrate the peak quality of Jesus’ holy suffering through His seven last sayings on the cross. The research uses a qualitative method with a library research approach and grammatical analysis of biblical texts. Data were collected from theological literature and analyzed in light of biblical implications concerning the idea of Jesus’ suffering.The findings show that each statement of Jesus on the cross holds profound theological meaning and reflects God’s eternal plan for the redemption of human sin. A grammatical analysis of these texts strengthens the understanding that Jesus’ suffering is not only a historical event but also bears a deep spiritual significance essential for human salvation. Therefore, the teaching of Jesus’ words on the cross must become an integral part of church ministry today to strengthen the faith of believers in the truth of the Gospel.

Diaconal ministry is one form of church service that embodies the love of Christ in serving others. However, in practice, this ministry is often carried out in a charitable manner and has yet to fully address comprehensive and sustainable empowerment of the congregation. This study is driven by the urgent need to develop a diaconal service that not only provides temporary assistance but also effectively enhances the socio-economic independence of the congregation, particularly within the context of Gereja Isa Almasih Pringgading, where some Christian members face economic challenges due to limited access, resources, and institutional church support. The objective of this study is to analyze and describe the role of the Church Council in developing reformative and sustainable empowerment-based diaconal ministry. A qualitative descriptive method was employed, with data collected through in-depth interviews with Church Council members and service recipients, direct observations of diaconal activities, and documentation of church archives and social service reports. Data were analyzed thematically to identify patterns of service, empowerment strategies, and socio-economic impacts on the congregation. The study's findings reveal that the Church Council plays a strategic role in transforming diaconal ministry from mere charitable assistance into a structured empowerment program. Successfully implemented programs include entrepreneurial skills training, micro-business mentoring for congregation members, internal church cooperative development, and the establishment of local economic partnership networks. The impacts of these programs are reflected in increased household incomes, improved economic independence for some members, and strengthened social solidarity within the congregation. This study produces a conceptual model of empowerment-based diaconal ministry that can be replicated by other local churches to sustainably enhance congregational welfare.

Sports injuries are injuries that occur during training, competition or after exercise. Sports injuries occur due to the inability of tissues (muscles, joints, tendons, skin) and other organs to receive training loads during exercise. Factors that influence the occurrence of injuries, namely individual conditions (age, gender, character, experience, warm-up, posture abnormalities), sports facilities (shape and size of equipment), sports characteristics (type of sport), physical environment (temperature and humidity). If not treated immediately, it can cause cerebral vascular disorders (heat stroke) and immediately do an examination if you experience an injury during exercise, so that you can get fast and proper treatment. On this occasion, lecturers from the Faculty of Health Sciences, Anwar Medika University (UAM) Sidoarjo held counseling activities for vocational students in the Krian Sidoarjo sub-district area. The purpose of this counseling is expected so that later SMK students can play an active role in conveying and implementing the knowledge in this activity to help the community around their place of residence.

The higher the awareness regarding health, the higher the human need for health services. As a health service center, hospitals have the task of providing complete individual health services, providing inpatient, outpatient and emergency services. Social security provided by the Indonesian state is implemented by the Social Security Administering Body (BPJS) to ensure the certainty of equitable health services. This research is a quantitative descriptive study with an observational method to determine the description of satisfaction of BPJS outpatients regarding pharmaceutical services at Bekasi Hospital using Proportional Random Sampling sampling techniques with sample criteria of BPJS patients aged 17 - 65 years, who receive pharmaceutical services from the Pharmacy Installation Hospital at least 2 times. Based on the data provided, the highest overall satisfaction category is "Satisfied" while the lowest category is "Not Satisfied". These results show that the majority of patients feel a very high level of satisfaction with the services they receive. Based on the results of research conducted at the Bekasi Hospital Pharmacy Installation with 3 hospitals as research objects, it can be concluded that 51% of respondents feel satisfied with the pharmacy services at the hospital.

Service quality & price are important factors and roots that can provide satisfaction for its customers. So that customers feel satisfied with the service provided. The purpose of this study is to determine the effect of service quality and price on consumer satisfaction. This study uses a field research method whose sampling is done by distributing questionnaires to 100 consumers which are then analyzed using multiple linear analysis. The results of the study show that Service Quality and Price simultaneously or Together have a positive and significant effect on Consumer Satisfaction at Ruby Lash Salon, Tembalang Branch

The development of church members serves as a crucial foundation for strengthening Christian ministry. This effort aims to nurture a congregation that is mature in faith, character, and service, enabling them to actively introduce Christ to the world. The church faces significant challenges in increasing congregational participation, particularly among the younger generation, who are often more focused on digital life. Therefore, continuous training is essential to fortify the faith of the congregation and prepare them to engage in Christian ministry. Effective training methods include fellowship, Bible teaching, mentoring, and social service. This development not only strengthens relationships among congregation members but also equips them to serve in various aspects of life. Through ongoing development, the church will produce a congregation that is strong in faith, active in ministry, and ready to face the challenges of the times.

This study investigates the use of administrative ethics to increase the professionalism of public services in the West Sumatra Provincial Government Social Service. Data was collected through in-depth interviews with stakeholders and surveys of staff and service users using mixed methods (qualitative and quantitative). Research shows that the application of administrative ethics principles such as transparency, accountability and fairness significantly increases the professionalism of the apparatus and the quality of public services. Integrity, public trust, and operational efficiency of agencies can be strengthened by a strong ethical culture. In addition, this research found that continuous training, improving operational standards, and the use of information technology can help overcome problems such as employees' lack of understanding of administrative ethics and weaknesses in supervisory systems. Policy recommendations are made to encourage public services that are more responsive, professional and in line with community expectations.  

In the word legal theory is a foundation, opinion, understanding related to reality by describing the hypotheses studied. Theory provides an explanatory understanding by organizing the problems being faced, the purpose of methodological deepening in the background in order to obtain better and broader knowledge to solve related issues. In the world of health, theory is very necessary before carrying out field practice that directly involves dealing directly with patients to provide good health services. The application of legal theory in the world of health provides an understanding in studying the law that is clearer about legal materials and systematic views on legal statements. In this case, it is also inseparable from legal theory in medical practice, because in providing health services, doctors in the profession know their rights and obligations.

The study was intended to anlyze evaluations regarding the quality related to online registration of population administration at the Population and Civil Registration of Gresik Regency. The method used in the study is descriptive research with a qualitative approach. This descriptive research method was chosen to present data systematically, factually, and accurately regarding the facts in the field. This research model uses an approach to the implementation of service quality at the Population and Civil Registration Service of Gresik Regency. The results of this study are statutory regulations (Law Of The Republic Of Indonesia Number 25 Of 2009) where publics services is a primary obligation of all government officials to organize activities or a series of activities in order to fulfill service needs in accordance with statutory regulations for every citizen and resident for goods and services provided by public service providers. And from this study we can see together that the supporting factors of the analysis of the quality of online registration service of Gresik Regency.

To carry out the constitutional mandate to overcome the very complex problems arising among youth, the Indonesian government, through the BKKBN organization, has launched a program called Generasi Beplan, or GenRe for short, for teenagers. Planning Generation, integrated into the Youth/Student Information and Consulting Center (PIK R/M), aims to provide communication, information, and education services to reproductive health adolescents to create quality adolescents. Many countries have issued regulations on reproductive health services, but implementation is still limited. The author uses a qualitative research method using a descriptive analysis method. The data collected is secondary data in the form of legal regulations related to adolescent reproductive health services. The results of this study indicate that UKM PIK-M Garuda Bhakta has implemented adolescent reproductive health services in the form of KIE provided during peer teacher training. At the same time, KIE (communication, information, and education) is provided formally and informally, as well as activities that empower the younger generation as peer educators. Therefore, implementation of adolescent reproductive health services at Bhakti Wiyata Kediri Institute of Medical Sciences through UKM PIK-M Garuda Bhakta has been carried out in accordance with the constitutional provisions of PP No. 61 of 2014.

This study aims to evaluate the service quality of PT TJ Bros using the SERVQUAL method, which includes five dimensions: tangibility, reliability, responsiveness, assurance, and empathy. Data were collected through a Likert-scale questionnaire from 50 active customers selected using purposive sampling. The analysis measured the gap between customer expectations and their perceptions of the company's services.The findings indicate that all service dimensions exhibit negative gaps, meaning the service quality does not fully meet customer expectations. The responsiveness dimension shows the largest gap (-0.80), reflecting delays in responding to customer complaints or requests. The tangibility dimension also demonstrates a gap (-0.40), indicating a need for improvements in physical facilities, such as cleanliness, waiting area comfort, and employee appearance. In the empathy dimension, customers feel a lack of personalized attention, with a gap of -0.60.To enhance customer satisfaction, the company is recommended to improve its customer response system using technology-based complaint management, upgrade physical facilities, and train employees in communication and personalized service. Adjustments to employee uniforms and training to maintain service consistency are also suggested.In conclusion, comprehensive improvements in operational systems, facilities, and employee skills are necessary to enhance service quality. By meeting or exceeding customer expectations, PT TJ Bros can boost customer loyalty and strengthen its competitive position in the market.

The role of the church in renewing people's faith through inclusive services. In the modern context, the church not only functions as a traditional place of worship but also as a social community that is active in improving the spiritual and emotional life of citizens. Through programs such as religious teaching, social services, and cultural activities, the church can be an effective tool for building moral awareness and providing support to those in need. The church also plays a role in social advocacy, promoting peace, and teaching universal values ​​that can be used in various aspects of life. By stepping together in this service, the church can unite society and help them towards a more positive and harmonious path. Thus, this topic highlights the potential of the church as a progressive and dynamic institution in an increasingly complex global era.

The church is not only a building or building that is only used as a place of worship for Christians, but in the church it is also a place or forum for Christians to be able to grow together with each other, whether it is a spiritual or social form so that small communities are created even the largest. If the church is only understood as a building or building for worship, then it is likely to be considered not only as a terminology but also as a theological distort. So the church is a community of God, who has been called out of darkness into the light. The dynamics of church growth in Asia today are very diverse, and the problems of church growth are most affected by social problems, globalization, technological advancements, and cultural changes. In this context, it requires an important role of the church, namely from the way the church grows and the leadership of the church as an agent of change that is able to integrate Christian values with the demands of the times.

The church is not only a building or building that is only used as a place of worship for Christians, but in the church it is also a place or forum for Christians to be able to grow together with each other, whether it is a spiritual or social form so that small communities are created even the largest. If the church is only understood as a building or building for worship, then it is likely to be considered not only as a terminology but also as a theological distort. So the church is a community of God, who has been called out of darkness into the light. The dynamics of church growth in Asia today are very diverse, and the problems of church growth are most affected by social problems, globalization, technological advancements, and cultural changes. In this context, it requires an important role of the church, namely from the way the church grows and the leadership of the church as an agent of change that is able to integrate Christian values with the demands of the times.

The purpose of this study is to ascertain how customer satisfaction at the Honda Sinar Wijaya Motor Kediri dealer is impacted by factors such as location, pricing, and service quality. Quantitative research is what this kind of study is. Primary and secondary data are the methods of data collecting that are employed. At the Honda Sinar Wijaya Motor Kediri Dealer, 77 respondents provided samples for the study through the use of the incidental sampling technique. Literature reviews, interviews, and questionnaires were used to gather the research data. Multiple linear regression analysis is the method of analysis that is employed. The t-test of the service quality variable showed a significant partial influence on customer satisfaction with a sig result of 0.001 <0.05, and the study's multiple linear regression equation was Y = 19,414 + 0.375X1 + 0.521X2 + 0.291X3. With a sig value of 0.001>0.05, price has a strong partial impact on customer satisfaction. With a sig. value of 0.017>0.05, location has a strong partial impact on customer satisfaction. With a significance value of 0.000 <0.05, the F test yielded the F count result. According to the analysis's findings, customer satisfaction at the Honda Sinar Wijaya Motor Kediri Dealer is significantly impacted by pricing, location, and service quality all at the same time.

The reading interest index in Indonesia according to the UNESCO survey is still relatively low, so support from various parties is needed, one of which is quality library facilities and infrastructure. Therefore, it is necessary to analyze the quality of library services. This study aims to assess the quality of regional library services in Depok City using a qualitative descriptive approach. The focus of this study refers to the five dimensions of Prasuraman's theory, namely Responsiveness, Assurance, Tangible, Empathy, and Reliability.Data collection was carried out through observation, interviews, and documentation. The results of the study showed that the library succeeded in providing accurate, timely, and consistent services in accordance with strict SOPs and routine evaluations, reflecting a high level of reliability. In terms of responsiveness, the library is responsive to visitor needs through mobile library services, digital services, and efficient complaint management. Service quality is guaranteed through regular training for staff and friendly attitudes of officers, creating a comfortable and trusted environment. Empathy is shown through an approach that is tailored to visitor needs, providing personal attention that makes visitors feel appreciated. Despite limitations in facilities, the library strives to provide adequate services, including facilities for people with disabilities, especially the blind and deaf.

 Ships with efficient port time reflect success in various aspects such as port operations, including time management, coordination between related parties, readiness of facilities and equipment, and workforce reliability. These efficiencies not only benefit port operators and shipping companies, but also contribute to smooth logistics supply chains, lower costs and increase economic competitiveness. Researchers determine 2 (two) types of data, namely secondary data and primary data, which will be processed through interviews and literature. By knowing each of the port time components above, we can understand the key to increasing operational efficiency, reducing costs, and ensuring smooth port and ship operations. Process optimization at each stage of port time implemented can help ports and shipping companies achieve competitive advantage and increase customer satisfaction   Keywords: , , , 

The Indonesian Red Cross (PMI) is a humanitarian organization that is important in providing public services. This research analyzes the role of PMI Public Relations in conveying information to the public. Through interviews with three sources, namely Headquarters Public Relations, Blood Donor Unit Public Relations, and PMI Clinic Public Relations, and using observation, interview, and documentation methods, this study identified the role of PMI Public Relations as an expert advisor, communication facilitator, problem-solving process facilitator, and technician. Communication. These various roles help PMI Public Relations maintain a positive image of the organization, and strengthen relationships with the community while providing solutions to problems that arise, ultimately increasing public trust in PMI services.

This research aims to analyze the influence of service and product quality on the level of customer satisfaction of PT. Bank BRI KC Balikpapan Sudirman. Using a survey-based quantitative approach, this research involved 30 respondents as samples. The data obtained was analyzed using the multiple linear regression method using SPSS version 26 software. The research results show that service quality and product quality have a positive and significant impact on customer satisfaction. The regression coefficient for service quality was recorded at 0.313 with a significance level of 0.020, while the regression coefficient for product quality was 0.493 with a significance level of <0.001. The R Square value obtained is 0.537, indicating that 53.7% of the variation in customer satisfaction can be explained by these two variables, while the other 46.3% is influenced by factors outside this research model. These results confirm that product quality has a more dominant influence on customer satisfaction than service quality. Therefore, banks are advised to continue to innovate in developing product features and improving service quality through regular training for employees. This research provides a practical contribution to the banking sector in an effort to increase customer satisfaction and loyalty.

This study aims to explore and analyze the implementation of public service principles in the Legal Bureau of the Central Kalimantan Provincial Secretariat. The method used is qualitative research with a descriptive approach, which aims to provide an in-depth understanding of public service practices applied in the agency. Data were obtained through in-depth interviews with related parties, direct observation, and documentation studies. The results of the study indicate that the implementation of public service principles such as transparency, accountability, responsiveness, and participation in the Legal Bureau of the Central Kalimantan Provincial Secretariat has been carried out well, although there are several challenges faced, such as limited human resources and adequate infrastructure. The improvement efforts made include increasing employee capacity and utilizing information technology to accelerate the service process. This study provides an important contribution in understanding the dynamics of public services in the legal sector and becomes a consideration for the improvement and development of the service system at the provincial government level. It is hoped that this study can be a reference for further research and to improve the quality of public services in Central Kalimantan.