Publication Search

Democratic country has an obligation to ensure the fulfillment of its citizens’ rights, including access to quality public services. However, in Indonesia, the quality and effectiveness of public services currently face significant challenges, as evidenced by the decline in service standards. This study highlights the importance of psychological capital in improving job performance among public service employees, with job engagement as a mediating factor. Utilizing quantitative methods and convenient sampling, this study involved 317 participants. The variables were measured using the Individual Job Performance Questionnaire, Psychological Capital Questionnaire, and Utrecht Job Engagement Scale. The results showed that psychological capital predicts job performance, psychological capital predicts job engagement, and job engagement predicts job performance. In addition, this study showed that job engagement mediates the relationship between psychological capital and job performance. Therefore, increasing psychological capital and job engagement can improve the quality of public services, which has a positive impact on public trust and welfare.

For more than a year, the Covid-19 pandemic has hit, causing many changes and giving birth to new norms and practices in the social, political, and economic order, both at the individual, community, institutional, state governance, and relations between nations. One of those affected is the office sector, but agencies are required to optimize performance without neglecting the health protocols set by the government. This study aims to determine the effect of workload and digital competence on employee performance at the Batang Regency Public Works and Spatial Planning Office. The population in this study were all employees of the State Civil Apparatus totaling 133 people. The sampling method is using a census. The data collection technique used a questionnaire and the analytical method used was multiple linear regression. The results of the analysis show that the workload has no significant positive effect on employee performance. The workload is an obligation that must be completed by employees following the specified time so that the level of workload does not affect employee performance. Digital competence has a positive and significant effect on employee performance. This finding implies that employees within the Batang Regency Public Works and Spatial Planning Office can operate digital devices.

Performance management in question is with the aim of increasing the strategic focus and effectiveness of the company in ensuring continuous improvement of individual and team performance. The most popular approach is to use the BSC (Balanced Scorecard). Cafe Red&Blue wants to grow and maintain its business. Therefore, in this study we want to design an instrument for measuring performance at Red&Blue cafes using the BSC. The initial stage in designing the instrument is to conduct internal and external analysis to determine the position of the business in the industry and the strategy that must be used. The SWOT approach is used in the analysis of the internal and external environment. From the SWOT analysis, it can be seen that the Red&Blue cafe is in quadrant I position. The strategy that must be applied is an offensive and defensive strategy as a complement. This strategy requires Red&Blue to improve its marketing strategy in order to bring even greater opportunities to the business. The next stage is through the formulation of strategic objectives, the objectives of which are designed; increase profits, increase customer loyalty, improve relationships with new customers, develop quality products with innovation, develop good and quality services, improve employee job satisfaction, increase employee skills, and knowledge employee knowledge. The eight strategic objectives are translated into 2 key financial performance indicator (KPI) perspectives, 3 internal business process KPIs, 4 customer KPI perspectives, and 5 KPI growth and learning perspectives, with targets for each KPI set based on discussions with Red&Blue cafe owners.

Tujuan penelitian ini adalah: untuk menganalisis pengaruh karakteristik individu terhadap kinerja; menganalisis pengaruh antara motivasi terhadap kinerja; menganalisis pengaruh kelengkapan sarana prasarana  terhadap kinerja pegawai. Sampel yang digunakan adalah 72 responden, yang merupakan bagian dari dari total populasi yang berjumlah 88 responden. Pengambilan sampel menggunakan simple random sampling. Data yang dikumpulkan melalui kuesioner dan kemudian diolah secara parsial menggunakan uji regresi. Hasil penelitian menunjukkan bahwa secara parsial dan simultan terdapat pengaruh antara variabel antara karakteristik individu, motivasi, dan kelengkapan sarana prasarana terhadap kinerja pegawai KUA se Kota Semarang. Secara parsial, karakteristik individu berpengaruh positif signifinan terhadap kinerja pegawai, motivasi berpengaruh signifinan terhadap kinerja pegawai kelengkapan sarana prasarana berpengaruh signifinan terhadap kinerja pegawai.        

The purpose of this study was to determine the relationship between increasing skills, self-motivation and workforce supply strategies that directly and indirectly affect HR career development through work productivity as an intervening variable. This study only describes the effect of career advancement through skill improvement, HR self-motivation and labor supply strategies by the government that affect HR work productivity, where skill improvement, self-motivation and workforce provision are government programs to help improve career advancement through work productivity. . The novelty of this research is improving skills, self-motivation and strategies for providing manpower to increase HR careers and work productivity. The research method used in this research is descriptive quantitative research method using path analysis. Partially, only the skill improvement and self-motivation variables have a positive and significant effect on the work productivity variable and the HR career improvement variable. Meanwhile, simultaneously, the variables of increasing skill and self-motivation have a positive and significant effect on the work productivity variable through the HR career improvement variable as an intervening variable. With the increase in the skills possessed by HR, they will always motivate themselves to be better and can increase their competence, so that it will affect their ability to be productive, so as to be able to create work productivity of each individual which leads to increased employee performance.

The purpose of this study was to examine the effect of work discipline and work environment on employee performance. This study obtained data from 88 respondents who are employees of the Yogyakarta Special Region Health Service. The results showed that there was an effect of work discipline on employee performance. And the work environment is not empirically proven to have an effect on employee performance, this shows that DIY Provincial Health Office employees can work well without being affected by the conditions of the work environment according to the provisions and regulations that have been set by the organization supported by good communication and cooperation between individuals and departments.