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Guidance and counselling is an important element in education and individual development. This article discusses the theoretical and practical approaches underlying guidance and counselling, including their theoretical foundations, methods, as well as their application in education. In addition, an analysis of the counselling approach based on John 4:1-42 shows the relevance of spiritual values in forming a holistic approach. The article also highlights the importance of learner character building as one of the main objectives of guidance and counselling services.

Education is a learning process both through formal and informal activities whose aim is none other than individual self-development. As an effort to master various aspects, both cognitive, affective and psychomotor. Sharia economics in the current modernization context, especially in the concept of the Indonesian state, does not only focus on Muslims. Indonesia's multicultural society with various cultures, languages and religions is a very important market in the development of sharia economics. Likewise in educational institutions.  This research was conducted with the aim of observing the extent of the role of education in increasing Sharia Economic Awareness. The research methods used are observation and interviews. Observing and distributing questionnaires to be filled out by STAI Nurul Falah Airmolek students, especially the Sharia Economics Study Program and several other study program students.The results of this research show that students have a strong interest in sharia economics. They realize the importance of the understanding of Sharia Economics that they obtain to convey to society. However, it is a challenge for students because there are still many students who are not yet literate or aware of the presence of Sharia Banking. Social life and the environment are one of the factors that they consider that they don't really need banking services. Even though times have changed digitally. However, this is the reality that is happening today in the regional environment and is an effort for educators, practitioners and Sharia Banking itself to more aggressively build the interest of the academic community and academics in Sharia Banking.

This study aims to analyze the implementation of the fulfillment of socio-economic rights of the community in Rote Ndao Regency, as one of the underdeveloped regions in Indonesia, and to identify the obstacles faced by the local government in its efforts to fulfill them. Socio-economic rights, such as access to education, health, employment, and public services, are part of the human rights guaranteed by the constitution. However, their implementation often encounters various obstacles in areas with less developed socio-economic conditions. This study uses a qualitative method with a descriptive analytical approach. Data were collected through in-depth interviews, document studies, and field observations. The results of the study indicate that the implementation of socio-economic rights in Rote Ndao Regency is still not optimal. This can be seen from the low level of community access to educational facilities, health services, and basic infrastructure. On the other hand, the local government faces a number of significant obstacles, such as budget constraints, lack of adequate infrastructure, low quality of human resources, geographical barriers, and weak coordination between agencies. As a solution, this study recommends increasing budget allocations for priority sectors, developing basic infrastructure, improving the quality of human resources through education and training, and strengthening cross-sectoral coordination. In addition, active community involvement in the planning and implementation of development programs is also very important to improve the effectiveness of policies. The results of this study are expected to contribute to local governments and other stakeholders in formulating more effective strategies to accelerate the fulfillment of people's socio-economic rights, while improving the quality of life in Rote Ndao Regency.

The rapid advancement of digital technology has transformed how public services are delivered and accessed. This research examines the relationship between education levels and public awareness concerning adopting digital-based public services. In the digital transformation era, understanding the factors that influence the adoption of digital public services is crucial for improving the effectiveness of e-government implementation. This study surveyed 500 respondents from various demographic groups across multiple regions through a quantitative approach, utilizing stratified random sampling to ensure representation. The research employed a structured questionnaire and analyzed the data using multiple regression analysis and Structural Equation Modeling (SEM). The findings reveal a significant positive correlation (r = 0.76, p < 0.001) between educational background and digital service adoption rates. Additionally, public awareness emerged as a crucial mediating factor, explaining 45% of the variance in digital service utilization patterns. The study also identified key barriers to adoption, including digital literacy gaps and accessibility challenges, particularly among lower education groups. These findings provide valuable insights for policymakers and public service administrators in developing targeted strategies to enhance digital service adoption. The research contributes to the growing body of literature on e-government implementation and digital transformation in public services, while offering practical recommendations for improving public service delivery in the digital age.

This study aims to analyze the role of library facilities and infrastructure management in improving educational services at SMKN 1 Sangatta Utara. In improving the quality of educational services, the existence of a well-managed library as a center for information and literacy resources is important, which supports the teaching and learning process in schools. Good management of facilities and infrastructure in the library can increase interest in visits and create a conducive learning atmosphere, which ultimately contributes to improving the quality of education. This study uses a qualitative approach with a descriptive design, which collects data through observation, interviews, and documentation at SMKN 1 Sangatta Utara. The results of the study indicate that library facilities and infrastructure management has a very important role in improving the quality of educational services in schools. Efforts made by the library to improve educational services include developing book collections that are relevant to curriculum needs and student interests as well as improving facilities and the quality of library staff. Library management involves the stages of planning, organizing, developing human resources, leadership, controlling, and maintenance to maintain smooth library management and improve the quality of services provided to students. Overall, systematic and student-oriented management has the potential to increase the role of the library as an effective and efficient learning center in supporting the educational process in schools

This research aims to analyze the policies implemented by SPNF-SKB Medan City in providing non-formal education for the community. This institution plays an important role in providing equal access to education, skills training and socio-cultural development. This research uses a descriptive method with a qualitative approach involving interviews and field observations. The research results show that the programs held at SPNF-SKB Medan City, such as Packages A, B, and C, have contributed greatly to improving the education of people who do not have access to formal education. Apart from that, the skills training provided is able to improve people's abilities in the world of work and entrepreneurship. However, budget constraints are the main challenge in developing this educational service. This research suggests the need for further support from the government and collaboration with other institutions to overcome these barriers and expand the reach of non-formal education services.

In Indonesia, many people own motorized vehicles but the tax distribution is still low. This shows that people are not obedient in making taxpayer payments. This research was conducted to find out and analyze how the compliance of taxpayers in Rumbai Subdistrict in increasing motor vehicle tax revenue. The research method used is a descriptive qualitative approach. However, there are still challenges in terms of socialization and public awareness of motor vehicle tax payments. Therefore, further efforts are needed in improving technological infrastructure and educational campaigns so that taxpayers can be more optimal in supporting effective and efficient public services. Because the higher the level of taxpayer compliance, the higher the local revenue will be obtained.

The demands of the industrial revolution 5.0, especially in the field of education, require detailed information related to school services that can be accessed by parents and prospective students regardless of location and at any time, in addition to promotions using flyers and banners as in traditional marketing. Unfortunately, not many educational institutions, especially Early Childhood Education Institutions (PAUD), use digital marketing or promotion optimally due to limited knowledge. In fact, digital marketing is more affordable than trying traditional marketing. DINAR Nasyi'ah Tanggul Playgroup as a partner is one of the PAUD institutions that uses traditional marketing and has not maximized digital marketing in providing information about PAUD. This is not only due to cost constraints but also the digital capabilities of PAUD managers who still need to learn. In addition, PAUD managers are also constrained by the lack of marketing management capabilities. The methods used to overcome partner problems include the needs analysis stage, the activity preparation stage, initial assessment, promotion management training, creating digital and non-digital marketing/promotion media, registering PAUD locations on Google Maps, optimizing PAUD social media, and evaluation. The results of this service show an increase in marketing management knowledge, as well as partner digital marketing capabilities. In addition, there is the availability of digital and non-digital promotional media which are assistance products from the community service team.

The demands of the industrial revolution 5.0, especially in the field of education, require detailed information related to school services that can be accessed by parents and prospective students regardless of location and at any time, in addition to promotions using flyers and banners as in traditional marketing. Unfortunately, not many educational institutions, especially Early Childhood Education Institutions (PAUD), use digital marketing or promotion optimally due to limited knowledge. In fact, digital marketing is more affordable than trying traditional marketing. DINAR Nasyi'ah Tanggul Playgroup as a partner is one of the PAUD institutions that uses traditional marketing and has not maximized digital marketing in providing information about PAUD. This is not only due to cost constraints but also the digital capabilities of PAUD managers who still need to learn. In addition, PAUD managers are also constrained by the lack of marketing management capabilities. The methods used to overcome partner problems include the needs analysis stage, the activity preparation stage, initial assessment, promotion management training, creating digital and non-digital marketing/promotion media, registering PAUD locations on Google Maps, optimizing PAUD social media, and evaluation. The results of this service show an increase in marketing management knowledge, as well as partner digital marketing capabilities. In addition, there is the availability of digital and non-digital promotional media which are assistance products from the community service team.

This training aims to increase entrepreneurial interest and ability to utilize social media among housewives in Jero Gunung Village, West Sakra District, East Lombok. In today's digital era, social media has become an effective tool for promoting products and services, as well as expanding market reach. However, many housewives still lack understanding on how to utilize it optimally. This training activity consisted of educational sessions on the basics of entrepreneurship, marketing strategies, and the use of social media as a business platform. In addition, this training also provides assistance in planning and managing small businesses that have the potential to increase family income and realize an independent economy. The results of the training showed an increase in participants' knowledge and skills in entrepreneurship, as well as their increased confidence to start a new business or develop an existing one. Thus, this training is expected to have a positive impact on the family economy and community welfare in Jero Gunung Village.

The use of artificial intelligence (AI) in banking has grown rapidly in recent years, providing opportunities and challenges in dealing with it. AI in the banking world is expected to facilitate use, strengthen customer data security, and optimize risk management. This article aims to analyze the level of customer user experience towards banking services by utilizing artificial intelligence (AI). The analysis technique used in this study is descriptive with a quantitative approach, involving 100 respondents of various ages, various jobs and various educational backgrounds. The main requirement for respondents is that they are customers of various conventional banks in Ponorogo Regency who have used artificial intelligence (AI)-based banking services. Data were collected through questionnaires supplemented with secondary data in the form of documents related to the implementation of artificial intelligence in the banking service system. The application of AI in the banking sector is the detection and prevention of fraudulent transactions in real time, identity verification through biometrics, identity verification through biometrics, chatbots and virtual assistants for customer service, detecting suspicious activity, and the use of smart wallets. The findings in this study explain that artificial intelligence (AI) is able to increase the efficiency of services to customers, provide a better experience, and improve the quality of banking services. Customers are greatly helped by the use of artificial intelligence (AI)

Student character development is one of the main goals of education, especially in madrasas based on Islamic teachings. However, there are still many students who have difficulty internalizing Islamic values in their daily lives. This is influenced by a lack of spiritual understanding, weak self-control, and less than optimal guidance methods. Islamic counseling, which is based on the principles of the Qur'an and Hadith, is a relevant holistic approach to strengthen students' Islamic character through the cultivation of spiritual, intellectual, and social values. This study aims to analyze the effect of Islamic counseling on students' character building in madrasah, identify the most affected character aspects, and provide recommendations for integrating Islamic counseling services into the Guidance and Counseling program. Using a qualitative approach with a case study method, the research involved in-depth interviews, participatory observation, and document analysis. Data were collected from students, guidance teachers, and homeroom teachers to explore the experience and impact of Islamic counseling on students' characters, such as honesty, responsibility, discipline, and empathy. The results showed that Islamic counseling is effective in improving student character, especially in terms of self-control and social interaction. The findings support the importance of integrating Islamic counseling services as part of the educational program in madrasah to achieve more optimal character building. This research is expected to contribute to the development of a structured and effective Islamic counseling program.

This study aims to analyze and improve the library information system at SMK Wiyata Satya. The background of this study focuses on the importance of efficient data management in the process of borrowing and returning books. The method used in this study is a qualitative descriptive approach by conducting literature studies, observations, interviews, and distributing questionnaires to students and library staff. The results of the questionnaire indicate that there is an urgent need for a computerized system to facilitate data collection and storage of information. From the data analysis, it was found that 35.4% of respondents agreed with the need for a new system, while 27.1% strongly agreed. These results indicate that the majority of respondents are aware of the importance of a better information system to improve the efficiency of library operations. The conclusion of this study emphasizes that the implementation of a computerized information system at SMK Wiyata Satya will not only improve efficiency, but will also provide convenience in managing library data. Thus, it is hoped that this study can be a reference for the development of library information systems in other educational institutions. This study is expected to provide a positive contribution in improving the quality of library services at SMK Wiyata Satya.

The development of information technology in the digital era has significantly impacted various sectors, including libraries in educational institutions. This study focuses on the analysis and design of a web-based library information system at SMK Yapermas Jakarta, utilizing the Waterfall software development methodology. The Waterfall model was chosen for its systematic structure, ranging from requirements analysis to system maintenance. Currently, the library management at SMK Yapermas is still manual, leading to several issues such as slow book searching, borrowing, returning processes, and potential data errors. The objective of this study is to design a system that enhances library service efficiency. The research findings indicate that the web-based system significantly improves the efficiency and quality of services, with excellent ratings in various development stages, such as requirement analysis (81% - 88%) and system testing (81% - 86%). Therefore, the web-based library is expected to provide a more effective solution for library management at SMK Yapermas Jakarta and other schools.

An effective school payment system will trigger the performance of the agency to be better than before. Web-Based School Administration Payment System Application at SMPI Nurush Shodiqin, In the world of education, an efficient and integrated administration system is very important to maintain the smooth running of academic and management processes, including data management of students, teachers, and school management. Nurush Shodiqin Islamic Junior High School (SMPI), as one of the educational institutions in the region, experiences problems in administrative management. The administration system used is still manual, especially in terms of recording student data, recapitulating grades, and paying tuition fees. This causes various problems such as data input errors, loss of important records, and delays in delivering information to related parties. . Therefore, the implementation of a Web-based Administration System at SMPI Nurush Shodiqin is a relevant solution. This system is expected to be able to overcome existing problems and improve the quality of school administration services. With a web-based system, it is expected that the administration process can be carried out more quickly, accurately, and transparently.

Digital transformation in educational services is an important need to improve efficiency and user satisfaction, especially in Islamic boarding schools. One of these innovations is the SISANTRI application used at the Darussalam Blokagung Islamic Boarding School, Banyuwangi, to facilitate the management of information and transactions for guardians of students. However, the effectiveness of this application still faces challenges, such as stagnation in feature development and negative reviews from users.This study aims to analyze the influence of E-Servqual, E-WOM, and E-Trust on E-Customer Satisfaction. Then, analyze the influence of E-Servqual, E-WOM, E-Trust, and E-Customer Satisfaction on customer loyalty. And analyze the role of E-Customer Satisfaction as a mediator of the influence of E-Servqual, E-WOM, and E-Trust on customer loyalty.The research method used is exploratory research and a quantitative approach with data collected through questionnaires distributed to 364 guardians of students selected using the Proportional Stratified Random Sampling technique. The research instrument uses a Likert scale to measure research variables. Then, the collected data is analyzed through several stages, namely determining the value of the variables, testing the research instrument (validity and reliability tests), path analysis using the Partial Least Square (PLS) method, hypothesis testing, and path calculations.The results of the study showed that E-Servqual, E-WOM, and E-Trust significantly influenced E-Customer Satisfaction. In addition, E-Servqual, E-WOM, E-Trust, and E-Customer Satisfaction significantly influenced customer loyalty. Then, customer satisfaction was not able to be a mediating variable between E-Servqual, E-WOM, E-Trust, and customer loyalty, but still contributed to loyalty directly.It can be concluded that improving E-Servqual, E-WOM, and E-Trust is very important to strengthen E-Customer Satisfaction and Customer Loyalty, although E-Customer Satisfaction does not mediate the relationship. Further development should be focused on improving these three main factors that affect customer loyalty.

The rapid development of science and technology has driven increasingly intense global competition, demanding educational institutions to play an active role in developing human resources (HR). Higher education serves as a platform to enhance students' competitiveness, not only through academic education but also through student organizations such as the Student Executive Board (BEM). This organization provides opportunities for students to develop social skills, leadership, and other soft skills that are highly essential in the professional world. STMIK Widuri, as one of the higher education institutions in Indonesia, integrates academic education with students' personal development through organizations like BEM. This study aims to evaluate the level of satisfaction among the academic community regarding activities organized by the BEM of STMIK Widuri during the 2023–2025 period using the Service Quality (SERVQUAL) approach. This method measures service quality based on five key dimensions: reliability, responsiveness, assurance, empathy, and tangible aspects. Data were collected through interviews, observations, questionnaires, and literature reviews, with a total of 51 respondents comprising students, lecturers, and staff. The results of the study indicate that all data are valid and reliable based on the Cronbach Alpha test, with values exceeding 0.6. Analysis using SPSS software shows a gap between respondents' perceptions and expectations of the services provided by BEM. These findings are expected to provide insights for the BEM of STMIK Widuri to improve service quality and design programs that better align with the needs of the academic community. Thus, BEM's role as a facilitator of student potential development can be further optimized, supporting the achievement of STMIK Widuri's vision as a globally competitive educational institution.

Pesantren, as the oldest Islamic educational institutions, face complex challenges in environmental health management, primarily due to high residential density, limited sanitation infrastructure, and varying practices of Healthy and Clean Living Behaviors (PHBS). Although the religious concept of taharah (purity) serves as a foundation for cleanliness, there is a lack of in-depth research examining the integration of religious values, infrastructure conditions, and management systems in shaping the daily hygiene experiences of santri (students).This study aims to explore the santri's experience regarding environmental health management in pesantren, focusing on the integration of hygiene, sanitation, and Islamic religious values, while also identifying factors and challenges related to PHBS practices. This qualitative research, utilizing a descriptive phenomenology design, collected data through in-depth interviews with three female santri informants (with 8–9 years of boarding experience). Data analysis was conducted using the six-phase thematic analysis method by Braun & Clarke (2006).The study identified five main themes: (1) Infrastructure is quantitatively adequate but faces operational issues (queues, seasonal clean water scarcity); (2) PHBS practices show positive behavioral changes (self-reliance) but waste management remains traditional; (3) The religious value of taharah acts as a strong intrinsic motivation; (4) The management system involves multi-level roles (kiai-ustaz-administrators) that face consistency challenges; and (5) Main obstacles include limited facilities, varying levels of santri awareness, and disparity in educational programs. Poskestren (Pesantren Health Post) represents an institutional effort to provide basic health services.Environmental health management in pesantren requires a holistic approach, integrating infrastructure improvement and sustainable waste management systems, alongside developing education that unites Islamic religious values with modern health knowledge. Optimizing the religious strategy and strengthening national monitoring/standardization systems are key to program sustainability.

Education plays an important role in shaping a child's character and personality. Schools as formal educational institutions are not only tasked with imparting knowledge, but are also a place for the formation of social values, morals and behavior. (Cahyani et al., 2021) However, the reality shows that schools are often places where negative behavior emerges, one of which is bullying. The method used in this community service activity uses a participatory method by involving the school in the continuity of socialization activities. The approach taken is to direct and explain efforts to deal with the implications of bullying through the elementary school environment. The place of service was carried out at SDN Penikenek, Nagawutung District, Lembata Regency involving research subjects consisting of the Principal, teachers, students, grades 1-6. Community service activities with the title "educational services in overcoming the implications of bullying at SDN Penikenek in Penikenek Village, Nagawutung District, Lembata Regency". Penikenek Elementary School is an elementary school with 39 students and 11 teachers. This service activity takes place by providing material through outreach and donating wall magazines in the form of magazines related to bullying prevention. Implementation of the outreach program at SDN Penikenek is a strategic step designed to increase students' awareness and understanding regarding the dangers of bullying. In this activity, material about the definition, impact and ways to prevent bullying is delivered using a participatory method involving all elements of the school. This method has proven effective in creating open dialogue, building empathy, and increasing collective commitment to overcoming bullying.

In the digital era, the utilization of information technology has become a primary need to support various aspects of education. One of the innovations implemented in educational institutions is the use of e-learning platforms, which allow learners to study flexibly without being hindered by distance and time. Universitas Amikom Purwokerto has developed the E-Learning Support System (ELLS) website as an online learning tool accessible by students and lecturers. This study aims to analyze the service management of ELLS using the ITIL V3 framework, which provides a structured guide in managing and optimizing services to better meet user needs in a sustainable manner. The methodology used includes observation, interviews, and surveys distributed to service users. The results show that the implementation of ITIL V3 can improve service effectiveness, reduce the risk of disruptions, and provide a positive experience for users. This research is expected to provide recommendations for improving e-learning service management at Universitas Amikom Purwokerto and serve as a reference for other educational institutions looking to enhance the quality of their services.