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Dewa Ayu Putu Angelina Dewi; I Wayan Sudiarsa; Ni Made Dwi Junita Sariyani; Yuvensia Armelia Sumu; Gusti Ngurah Abhimanyu

Jurnal Bisnis Inovatif dan Digital 2026 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

The rapid development of digital technology has led to an increased adoption of digital payment methods in online transaction-based businesses. However, in practice, failures and limitations in the implementation of digital payment systems still occur, potentially disrupting transaction processes and reducing customer convenience. Payment related obstacles may result in transaction cancellations and increase the risk of customer churn. This study aims to analyze the impact of failures and limitations in digital payment methods on customer churn using a classification-based approach. The data used in this research are secondary e-commerce customer data obtained from the Kaggle platform, including transaction information, payment methods, customer behavior, and historical transaction records. The research methodology consists of data preprocessing, time-based feature engineering, and classification modeling using logistic regression, decision tree, and random forest algorithms. Model performance is evaluated using accuracy, precision, recall, F1-score, and confusion matrix metrics. The results indicate that the decision tree model demonstrates superior capability in identifying churn customers compared to the other models, although it does not always achieve the highest accuracy. In addition to digital payment methods, other factors such as purchase value, transaction frequency, purchase timing patterns, and product return rates also influence customer churn. The findings highlight the importance of optimizing digital payment systems as part of customer experience enhancement strategies and customer retention efforts in online transaction–based businesses.

Purnomo, Rosyana Fitria; Purnomo, Rosyana Fitria; Yodhi Yuniarthe; Hilda Dwi Yunita; Fatimah Fahurian +1 more

Jurnal Elektronika dan Komputer 2026 STEKOM PRESS

Detection and identification of plant diseases is critical to the success and efficiency of agricultural production. Plant disease outbreaks are becoming more frequent throughout the world, and the presence of these diseases in cultivated plants has a significant impact on productivity. Therefore, researchers are focusing on developing effective and reliable plant disease detection methods. Thus, farmers can take advantage of early detection of this disease to minimize future losses. This article discusses machine learning approaches as well as decision trees, K-nearest neighbors, naive Bayes, support vector machines (SVM), and random forests for detecting coffee leaf diseases using leaf images. The above-mentioned classifications were researched and compared to determine the most suitable plant disease prediction model with the highest accuracy. Compared with other classification algorithms, the SVM algorithm achieves the highest accuracy of 99.75%. All the models trained above will be used by farmers to quickly identify and classify new diseases in images as a prevention strategy. As a preventive measure, farmers can detect and classify new diseases in images early.

Muhamad Arief Firdaus; Fadli Rahman Latarissa; Yanuar Dzaky; Hidayanti Murtina; Fadli Rahman Latarissa +2 more

Jurnal Elektronika dan Komputer 2025 STEKOM PRESS

Peningkatan transaksi dalam platform e-commerce seperti Shopee menuntut adanya sistem prediksi status pesanan yang akurat, guna mengoptimalkan pelayanan dan mengurangi pembatalan maupun keterlambatan pengiriman. Penelitian ini bertujuan membangun model klasifikasi status pesanan (selesai atau batal) pada toko Stuftech.Id menggunakan algoritma C4.5. Data yang digunakan merupakan transaksi pesanan mencakup metode pembayaran, kategori wilayah pengiriman, dan ongkos kirim. Proses klasifikasi dilakukan menggunakan RapidMiner dengan tahapan preprocessing, pembangunan decision tree, dan evaluasi model. Hasil analisis menunjukkan bahwa atribut “Kategori Pulau” memiliki nilai gain tertinggi sehingga dipilih sebagai node akar. Model yang dibentuk menghasilkan akurasi sebesar 86%, dengan recall 100% untuk pesanan selesai namun hanya 6,67% untuk pesanan batal. Temuan ini mengindikasikan bahwa algoritma C4.5 efektif dalam memprediksi pesanan yang berhasil, namun perlu peningkatan dalam mendeteksi potensi pembatalan. Implementasi model ini dapat membantu pelaku usaha dalam mengambil keputusan operasional secara proaktif.

Putu Bagus Adidyana Anugrah Putra; Septian Geges; Oktaviani Enjela Putri; I Made Bayu Artha Pratama

Jurnal Elektronika dan Komputer 2024 STEKOM PRESS

Hydroponic plant cultivation is booming, but stock and sales are hard to predict. Poor prediction can cause farmers to overstock and lose money. This study suggests a framework that uses several machine learning models, including Linear Regression (LR), Random Forest (RF), Decision Tree (DT), and Extreme Gradient Boosting. "Ensemble Learning," which combines these models, should yield more accurate and generalizable results than a single model. This framework is assessed using historical hydroponic plant sales data and related factors like price, weather, and market trends. The model's performance is measured by the difference between predictions and actual values using RMSE and MAE metrics. This framework should improve hydroponic plant stock and sales predictions. Farmers can make better production, inventory, and harvest distribution decisions. Besides reducing financial losses, this reduces food waste and improves food security.

Jarot Dian, Jarot Dian Susatyono; Jarot Dian Susatyono; Setiyo Prihatmoko; Febryantahanuji Febryantahanuji

EBISNIS : JURNAL ILMIAH EKONOMI DAN BISNIS 2024 LPPM Universitas Sains dan Teknologi Komputer

This research aims to implement the C4.5 algorithm in predicting bad credit in digital loan systems in the FinTech industry. The C4.5 algorithm was chosen because of its ability to handle numeric and categorical attributes, as well as produce a decision tree that can be interpreted easily. This research uses a dataset containing customer transaction and profile information, such as employment status, income and payment history. Test results show that the C4.5 algorithm is able to achieve an accuracy of 89.6% in predicting the possibility of bad credit, so it can help FinTech companies manage credit risk more effectively.

KURNIATAMA, SONYADI; NURCHAYATI, NURCHAYATI

Jurnal Ilmiah Serat Acitya 2024 Universitas 17 Agustus 1945

Penelitian ini bertujuan menganalisis faktor fundamental terhadap harga saham pada perusahaan sektor pertambangan yang terdaftar di BEI tahun 2018-2022. Variabel yang digunakan dalam penelitian ini yaitu Price Earning Ratio (PER), Earning per Share (EPS), Return on Asset (ROA), Current Ratio (CR) dan Debt to Equity Ratio (DER). Jumlah populasi yang diolah sebanyak 55 perusahaan dan sampel yang digunakan dengan pengambilan teknik sampling jenuh yaitu seluruh jumlah populasi. Data yang digunakan berupa data sekunder yang diperoleh dari laporan keuangan perusahaan sektor pertambangan yang dipulibkasi di Bursa Efek Indonesia tahun 2018-2022. Penelitian ini menggunakan kuantitatif deskriptif. Analisis data menggunakan metode klasifikasi dengan algoritma decision tree. Hasil penelitian menggunakan metode klasifikasi algoritma decision tree diperoleh nilai akurasi yang tinggi dengan nilai Kappa dan AUC yang tinggi yang menunjukkan kinerja sangat baik dalam membedakan antara kelas positif dan negatif serta kesesuaian antara label kelas dengan nilai sebenarnya. Nilai precision yang tinggi menunjukkan kemampuan model mengidentifikasi dengan benar dan recall yang tinggi menunjukkan kemampuan mendeteksi dataset yang baik

Ngadi Permana; Mohammad Chaidir

Jurnal Bisnis Inovatif dan Digital 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This study aims to evaluate the application of a new methodology in investment decision-making, specifically using the regression tree approach on stock market indices. This approach is expected to enhance prediction accuracy and assist investors in making more informed investment decisions, especially in volatile and uncertain markets. Based on the literature review, regression trees offer advantages in identifying non-linear relationships between market variables that are often undetected by traditional models such as the Capital Asset Pricing Model (CAPM). Despite its advantages, the application of regression trees also faces challenges, such as overfitting issues and the need for large and complex data. This study concludes that regression trees can improve investment decision-making, but careful attention is required regarding model tuning and data quality.

Maulidah, Mawadatul; Maulidah, Mawadatul; Windu Gata; Rizki Aulianita; Cucu Ika Agustyaningrum

EBISNIS : JURNAL ILMIAH EKONOMI DAN BISNIS 2020 LPPM Universitas Sains dan Teknologi Komputer

With the increasing development of technology the more variety of books circulating on the internet. As is the recommendation system on online book sites that provide books relevantly and as needed with one's preferences. One alternative is GoodReads, a social networking site that specializes in cataloging books and users can share reading book recommendations with each other by rating, reviewing, and commenting. As a large book recommendation site, it has a lot of data that can be processed by applying machine learning methods, but still not known as the most accurate model. By using the right model, we can provide more accurate recommendations. Therefore, this study will analyze the data obtained from the www.kaggle.com namely the goodreads-books dataset. This study proposed a data mining classification model to get the best model in recommending books on GoodReads. The algorithms used are Decision Tree, K-Nearest Neighbor, Naïve Bayes, Random Forest, and Support Vector Classifier, then for model evaluation using accuracy, precision, recall, f1-score, confusion matrix, AUC, and Mean Error Absolute. The test results of several classification algorithms found that Decision Tree has the highest accuracy among the methods presented by 99.95%, precision by 100%, recall by 96%, f1-score of 98% with MAE of 0.05 and AUC of 99.96%. This is proof that decision tree algorithms can be used as book recommendations based on book categories on GoodReads.

Susdarwono, Endro Tri; Setiawan, Ananda

Jurnal Ilmu Manajemen dan Akuntansi Terapan 2020 Sekolah Tinggi Ilmu Ekonomi Totalwin

The shift in global paradigm and threat perspective has led to a wide variety of possible risks and uncertainties. This situation also occurs in the defense economy, so understanding the basic principles of risk and uncertainty is important, especially in a decision-making process. There are several elements and concepts that are usually used in all decision models. Almost all models, whether complex or simple, can be formulated using a standard structure and solved by using general evaluation procedures. For decisions involving a series of decisions and relating to various basic sequential conditions, the decision tree is an appropriate conceptual and schematic modeling tool. A decision tree is a schematic representation of a decision problem. A decision tree is a diagram made like a tree with branches and branches in a chronological order of events, with each having a choice and possibility of occurrence, as well as the results of each choice. The term decision tree is taken from the form of diagrams that have branches and twigs, just like a tree.

Wiwid Wahyudi

KOMPAK : Jurnal Ilmiah Komputerisasi Akuntansi 2019 Universitas Sains dan Teknologi Komputer

Infant health can be known one of them through the assessment of nutritional status. In general, Body Mass Index (BMI) has been used as a method for measuring the nutritional status of children. If there are two children who have same body weight and height, they may have different nutritional status. Whenever this occurs, the use of BMI for measuring the nutritional status shall be deemed less accurate. The anthropometry will be vital in measuring the nutritional statuss. The guidelines for determining the nutritional status Anthropometry parameters are selected and recommended which includes an assessment of the age, weight, body length or height. This research aims to build a model of C4.5 adaboost so it can recognize patterns and be able to classify the nutritional status of children into five classes: normal, fat, very fat, thin and very thin. The variables used in this classification is Gender, Age (Months), Weight (kg) Height (cm). C4.5 (decision tree) Method has a good performance in dealing with the classification of nutritional status but the C4.5 has a weakness in the class imbalance. Adaboost isone ofboosting methods that could reduce imbalances class by giving weight to the level of classification error which may alter the distribution of data. Experiments carried out by applying the adaboost method C4.5 to obtain optimal results and a good degree of accuracy. The experimental results obtained from C4.5 method show that accuracy is 89.53%, the error rate is 10.47%, while the results of C4.5 with adaboost show 90.23% accuracy and 9.77% error rate. It can be concluded in the classification of nutritional status of children with C4.5 and adaboost proven method to solve problems of class imbalance and improve the high accuracy and can reduce the level of classification error.