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This research aims to determine the influence of leadership style and organizational culture on employee work discipline at the DPMPTSPTK Office, Tasikmalaya Regency. This research uses quantitative research with a descriptive approach and verification research. The types of data used are primary data and secondary data, with a research sample of 57 respondents from employees of the Tasikmalaya Regency DPMPTSPTK Office, and using a saturated sample method. The data analysis tool used in this research is IBM SPSS Version 25. Data collection techniques use literature studies, interviews, questionnaires. The research results show that leadership style and employee organizational culture simultaneously have a significant effect on employee work discipline. Leadership style partially has a significant effect on employee work discipline. Organizational culture partially has no significant effect on employee work discipline.

This study aims to find out and analyze the regulation of good governance principles in the Kupang City One-Stop Integrated Service and One-Stop Integrated Service reviewed from Law No. 25 of 2009 concerning Public Services. This type of research is normative legal research, namely legal research conducted by researching literature materials or secondary data, in this case laws and regulations, books and legal journals. The results presented in this study are (1) Regulation of Good Governance Principles where there are five functions carried out by the Kupang City Investment and One-Stop Integrated Services Office (2) Good Governance Principles in Ensuring Legal Certainty and Justice where there are 6 foundations or Governance Principles enforced in the Kupang City Investment and One-Stop Integrated Services Office (3)  Implications of the Principle of Good Governance in Public Services where the motto of the Kupang City Investment and One-Stop Integrated Service Office (DPMPTSP) in carrying out licensing service activities is "CEPAT" with explanations, namely meticulous, efficient, professional, accountable and transparent.

Riko Prayudi. This study aims to analyze the DPMPTSP Strategy Formulation in Planning Tourism Investments in Prabumulih City. The study used qualitative methods with data collection, namely observation, interviews and documentation. The results show that from the aspect of vision and mission, it can be guaranteed that the Office of Investment and One Stop Integrated Services (DPMPTSP) of Prabumulih city has tried to realize the vision that has been set by carrying out several missions that have been determined. Identification of External Opportunities and Threats of an Organization From the Aspects of Identification and External Threats An organization can open that there are still many opportunities for Prabumulih City to develop but also many future threats if the Prabumulih City DPMPTSP does not improve and does not adapt to the times. From the aspect of Awareness of the Strengths of Internal Strengths and Weaknesses, it can be said that there is tourism potential and hotels that can support investment into Prabumulih city, while the weakness is in the minimal natural tourism potential and the problem of weak human resources. From the aspect of Long-Term Determination that the long-term goal of what DPMPTSP wants to achieve in planning tourism investment in Prabumulih City is to make Prabumulih city a developed city and then increase the economic growth of the Prabumulih City community. From the aspect of Searching for Alternative Strategies, it can be said that the strategic plan has been implemented properly through the vision, mission and goals that have been set so that it is easier to realize what is the hope of making Prabumih City Prima.

This study aims to evaluate the effectiveness of the Online Single Submission (OSS) system in enhancing licensing services and accelerating development in Bima City. Employing a qualitative descriptive approach, the research collected data through interviews, observations, and documentation, analyzing the implementation of OSS at the Investment and Integrated One-Stop Service Office (DPMPTSP). The results indicate that the implementation of OSS has improved the speed, accuracy, transparency, and accessibility of licensing services. The licensing process, which previously took a long time, can now be completed within a maximum of one week. Digital socialization and real-time tracking features have also improved public understanding and reduced misuse of authority. However, the effectiveness of OSS is still hindered by several challenges, such as limited staff, inadequate budget, technical disruptions, and digital divides. Technical issues like system and network disruptions, along with resistance to change, further obstruct the process. To address these challenges, improvements in technology infrastructure, competency training, and increased transparency are required. Overall, although OSS has had a positive impact, further efforts are needed to overcome existing challenges to ensure the system's optimization in supporting the acceleration of development in Bima City.

The purpose of this study is to determine the influence of motivation on employee performance through employee engagement as an intervening variable in the Surakarta City Investment and One-Stop Integrated Services Office. The sampling method used saturated sampling with a total of 58 respondents. Data collection was carried out by distributing a questionnaire at the Surakarta DPMPTSP office. The analysis technique uses PLS (Partial Least Square) with the SmartPLS 3.0 program. The results of the study show that motivation has a positive and insignificant effect on employee performance, employee engagement has a positive and significant effect on employee performance, motivation has a positive and significant effect on employee engagement, and employee engagement can mediate the influence of motivation on employee performance.

The provision of public services to the community is one of the most important tasks of government. In order to fulfill the needs and interests of the community, public services are provided by the government, private parties acting on behalf of the government, or private parties directly to the community, whether financed or unfinanced. Strategic roles and functions in the field of implementing integrated licensing services in Surabaya City are carried out by the Surabaya City Investment and One-Stop Integrated Service Office (DPMPTSP). This office was formed based on Surabaya Mayor Regulation Number 084 of 2021 concerning the Position, Organizational Structure, Job Description, and Functions and Work Procedures of the Investment and One-Stop Integrated Service Office of Surabaya City. The program carried out by these students aims to increase productivity and efficiency in public services. With this, the expected results are good in terms of productivity, effectiveness and efficiency.

This study examines the meticulous and thorough execution of the Online Single Submission (OSS) in the Tanjung Pinang City Investment and One Stop Integrated Service Office.The main focus involved the complexity of the community’s lack of deep understanding of the business licensing stages, while also exploring the technical barriers that accompanied the integration of the OSS system. The research objectives included an in-depth evaluation of the programme’s operational success, an analysis of the level of stakeholder satisfaction involving business owners, as well as a detailed investigation into the level of efficiency of the OSS implementation. The research method, applied in a descriptive qualitative approach, involved in-depth interviews, rigorous documentation analysis, and a comprehensive literature review. The findings highlight positive progress, although obstacles remain, both in terms of public understanding and technical constraints in OSS operations. In conclusion, the research provides very specific recommendations, including a careful restructuring of the OSS system, a more focused socialisation strategy and breakthrough interventions to improve the effectiveness of the OSS in the future.

The importance of business licensing as a matter of legality is a manifestation of legally valid permits given by the government to business actors to carry out their business officially. The birth of the Job Creation Law gave birth to a business licensing system which previously contained the Online Single Submission system version 1.1 which was later developed into a risk-based approach/RBA or based on the level of risk of the business to be carried out. The aim of this research is to determine the implementation of business licensing for Surakarta City MSMEs through the Online Single Submission Risk Bassed Approach. This research method is empirical juridical legal research and uses a qualitative approach. This research uses primary data and secondary data. The primary data obtained came from interviews conducted at the Surakarta City Investment and One Stop Integrated Services Service. Then supported by secondary data obtained from library materials. Due to the convenience of the OSS-RBA system, system errors often occur or the server goes down, thus hampering the goal of facilitating business licensing, becoming a barrier for business actors to issue their business permits quickly. These obstacles make it difficult for business actors to log in or register on the OSS page, which means that the NIB is not immediately published. And many business people are still confused about the process flow for using OSS-RBA and are still blind to internet technology. However, despite these obstacles, the Surakarta City DPMPTSP has made various efforts to improve the quality of business licensing services in the City of Surakarta.

Problem/Background (GAP): Building Construction Permit is a permit granted by the City/Regency Government to building owners to modify, build new, reduce and maintain buildings in accordance with administrative requirements and technical requirements. In its implementation, the aim of the IMB is to create an orderly layout and layout that is in accordance with the land use designation so that it will create harmony and balance between the environment and the building. To optimize public services to the community in the licensing sector which utilizes advances in information technology, the Boyolali Regency Investment and One-Stop Integrated Services Service has used a regionally managed online service system known as PTSP Online. This online service system was only implemented in 2020, where previously the Construction Building Permit (IMB) processing service was still carried out manually or offline. With this site, it is hoped that the quality of IMB licensing services can be improved more quickly and effectively. Objective: The purpose of this research is to determine and analyze the implementation of online-based Building Permit service policies and to determine the obstacles that occur in online-based Building Permit services. Method: The research design used in this research is qualitative research using descriptive methods and a deductive approach. Data collection techniques use interviews and documentation. Then the data collected was analyzed using data reduction techniques, data presentation and drawing conclusions. Results/Findings: The results of this research indicate that the implementation of the online building permit service policy in Boyolali Regency, Central Java Province has not been optimal because there are still obstacles in implementing the policy such as lack of socialization and information about online IMB regulations, the technology used is not optimal, lack of a technical team In the field, there are still brokers in online IMB processing. Conclusion: Based on the research conducted, the author suggests to DPMPTSP Boyolali Regency to carry out scheduled socialization so that the community is able to understand existing policies, increase supervision so that brokering practices are minimized, carry out repairs and maintenance of network systems, and recruit a team of technical employees.