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In an increasingly connected digital era, companies are faced with great challenges in managing crisis communication to maintain their reputation when facing emergency situations. This research aims to analyze effective crisis communication strategies in maintaining the company's reputation, focusing on the application of the theory of “Situational Crisis Communication Theory” (SCCT) and “Integrated Crisis Mapping” (ICM). The research method used is a qualitative approach through case studies on companies in Indonesia that have faced a reputation crisis. The results show that rapid response, use of social media, and transparency are crucial components in an effective crisis communication strategy. Companies that apply the SCCT approach, taking into account the type of crisis and the appropriate response, prove to be better able to reduce negative impacts and strengthen a positive image in the eyes of the public. In addition, ICM helps companies customize their communication strategies based on audience emotions, such as fear or anger, thus increasing the level of public trust during a crisis. In conclusion, a structured and adaptive crisis communication strategy can help companies maintain and even improve their reputation in emergency situations.

Crisis communication plays a vital role in disaster management, especially in disaster-prone countries like Indonesia. This study examines the effectiveness of communication strategies used by the National Disaster Management Agency (BNPB) in conveying information to the public during the earthquake disaster in Sulawesi. The results of the study indicate that the use of mobile application-based communication technology increases the speed and accuracy of information delivery.

Film and television series posters play a crucial role as both promotional media and symbolic representations of a work’s narrative and themes. This study analyzes the semiotics of the Netflix series The Influencer (2024) poster, which highlights issues of social media manipulation, identity crisis, and digital power. Its success in reaching Netflix’s Top 10 in Indonesia indicates strong cultural resonance. Using a qualitative approach with Barthes’ semiotic method, this research examines visual elements such as color, typography, and composition to reveal the poster’s denotative, connotative, and mythological meanings. The poster functions not only as a promotional tool but also as a medium conveying complex social messages.This study contributes to the field of Visual Communication Design by providing insights into how visual elements shape meaning and audience perception. The findings are expected to serve as a reference for academics and practitioners in understanding and creating posters that are both aesthetically appealing and meaningful.

Digital communication has become part of the everyday fabric of congregational life. While it enables connection and pastoral accessibility, it also introduces relational tensions through divided attention, interpretive ambiguity, social comparison, online jealousy, concealed messaging, and the weakening of face-to-face reconciliation. This conceptual research article examines pastoral accompaniment for Christian congregants who experience relational crises caused or intensified by digital communication. The study aims to construct a pastoral framework that is theologically grounded, psychologically informed, ethically responsible, and usable in church ministry. Using an integrative literature review, the article synthesizes scholarship on digital religion, computer-mediated communication, relational conflict, phubbing, technoference, online counseling ethics, and practical theology. The synthesis indicates that digital relational crisis should not be reduced to excessive screen use. It is more accurately understood as a crisis of presence, attention, trust, boundaries, and interpretive charity. The article proposes pastoral accompaniment as a hybrid care that combines attentive presence, relational discernment, digital boundary formation, covenantal communication practices, and ethically bounded use of online media. It concludes that churches need to move beyond reactive counseling toward preventive digital discipleship that forms congregants in truthful speech, faithful presence, confidentiality, and relational accountability.

Social media has become an important communication and information transfer platform in the current era of digitalization. Despite providing many great benefits in terms of relationships and access to information, the unethical use of communicative language and lack of understanding of ethical values ​​on social media has created a significant ethical crisis. This research aims to analyze the influence of social media on morals and ethics in the appreciation of human values. This research method uses the library research method, namely by collecting data or scientific papers which are intended as research objects by collecting data of a library nature. The data collection technique used is literature data collection relating to the influence of social media on morals and ethics in the appreciation of human values. The data obtained can be used to find out and improve people's morals and ethics in using social media to be wiser. The analysis was carried out descriptively qualitatively, namely by describing systematically, in detail and comprehensively the influence of social media on ethics and morals in the appreciation of human values ​​which has an impact on the decline in human values ​​such as empathy, mindfulness and attention to other people.

This research adopts a qualitative approach with a literature review design, exploring the interaction between media and Public Relations (PR) during crisis situations. Utilizing secondary data sources such as journals and books, this study investigates the factors influencing the collaboration between media and PR, as well as effective communication strategies in crisis management. Data analysis identifies common patterns, themes, and trends emerging from the reviewed literature, providing a comprehensive understanding of the dynamics of the relationship between media and PR during crises. The research findings highlight the importance of transparency, prompt responsiveness, and solid collaboration between media and PR in effectively managing crises. The contribution of this study lies in deepening the understanding of the vital role of collaboration between media and PR in safeguarding the reputation and image of companies during crisis situations.

This research aims to examine internal conflict management in organizations through narrative analysis of crisis communication. Qualitative methods were used to understand the causes of conflict, crisis management strategies, leadership roles, the impact of conflict, communication techniques used, and policies and procedures implemented in the organization. Data were collected through in-depth interviews, participatory observation, and document analysis. The results revealed that internal conflicts are often caused by differences in interests, lack of effective communication, and organizational change. Effective crisis management strategies involve open communication, mediation, and a proactive approach. Responsive and thoughtful leadership plays a key role in conflict resolution. Poorly managed conflict negatively impacts productivity, employee morale, and team collaboration, and damages the organization's image. Communication techniques such as collaborative approaches and assertive communication are essential in managing crises.  The practical implications of these findings are the need for the development of clear conflict resolution policies, conflict management training, promotion of open communication, and periodic evaluation of policy effectiveness. With a comprehensive approach, organizations can improve work dynamics and strengthen teamwork.

This research explores how leadership practices contribute to the resilience of small businesses during crises. Through case studies of SMEs (small and medium enterprises) affected by economic downturns and disruptions, the study highlights strategies such as resource optimization, strategic partnerships, and effective communication. Findings reveal that proactive leadership ensures business continuity and recovery.