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One type of competence that is crucial that must be managed by the banking industry is service. Future challenges will be increasingly severe and increasingly rapid technological advances require the banking sector to provide the best services in order to be able to compete in an increasingly tight business environment. The purpose of this study is to explore the factors that influence customer satisfaction in the banking industry in Indonesia. This research focuses on evaluating service quality, customer loyalty and security in improving customer satisfaction. This research is an empirical research built with primary data by distributing a questionnaire survey and getting 204 bank customers involved in the research. Furthermore, the data was processed using the SPSS program version 25 through validity and reliability testing. The findings showed that all variables studied affected customer satisfaction in the banking sector in Central Java. This research produced findings that show there is a positive and significant influence between service quality and customer loyalty to customer satisfaction; The findings also showed a negative correlation between security and customer satisfaction. The findings in this study provide additional new insights into studies related to service quality assessment in the banking sector in Central Java and Indonesia.

This study seeks to determine the effect of Accounting Information System (AIS) on the financial performance of Small and Medium Enterprises (SMEs) with the aim of investigating the impact of recording systems, financial reporting systems, budget control systems, and cash management systems on financial performance. Entering and documenting daily business transactions manually has become impractical and from here organizations have realized the usefulness of adopting AIS to improve company performance. The study's findings provide valuable insights for SME owners, policymakers, and researchers interested in improving the financial performance of small businesses. adopt a descriptive research design and target 1640 SMEs This study used questionnaires as data collection instruments. Trials are conducted to ensure the validity and reliability of the tool. The Statistics Package for Social Sciences version 24 is used to analyze data using descriptive analysis and inferential statistics. The results of this study show that there is a strong significant relationship between the financial reporting system and the financial performance of SMEs. In addition, several ways are also provided to improve the effectiveness of AIS which has a significant impact on the financial performance of SMEs. From the results found, it is advisable to research further on the same research area. In addition, several recommendations are given to improve financial performance through effective AIS for SME owners and policy makers.

This study aims to determine the effect of SOPs, Salaries, and Incentives on the performance of educators at the PEACE Pare Course Institute. The method used is quantitative. The population in this study was all 30 educators of the PEACE Pare Course Institute. The analytical tools used in this study are validity and reliability tests, classical assumption tests, multiple linear regression tests, F tests and t tests, determinant coefficients. Data processing using SPSS 23 statistics for windows. Based on the results of the study, it is known that simultaneously SOPs, Salaries, and Incentives have a significant and positive effect on educator performance. The results of the Incentive Variable analysis are the most dominant influence on performance where the coefficient value is 0.895 compared to the SOP and Salary variables whose coefficient values are only -0.244 and 1.926. This does not fit with the initial hypothesis

Consumer satisfaction will be formed if it can meet the basic expectations of consumers. Many factors influence consumer satisfaction, including Retailing Mix and Service Quality. The purpose of this research is to determine whether there is an influence of Retailing Mix on customer satisfaction at Bolly Sila Bima Regency, to determine whether there is an effect of Service Quality on customer satisfaction at Bolly Sila Bima Regency and to determine whether there is an effect of Retailing Mix and Service Quality on customer satisfaction at Bolly Sila Bima Regency. The population in this study were consumers of Bolly Sila, Bima Regency, who had shopped at Bolly Sila, Bima Regency. The sample was determined by accidental sampling technique with 60 respondents. The data collection method used was a questionnaire (questionnaire), observation and literature study. Data analysis techniques used in this study were instrument tests (validity test and reliability test), multiple linear regression analysis, T test, f test, correlation coefficient and determination coefficient using the SPSS 20 program. Based on the results of data processing with the T test method, and F test, it is known that the Retailing Mix and Service Quality variables simultaneously have a significant effect on Consumerr Satisfaction at Bolly Sila, Bima Regency. Partially, the results of this study indicate that the Retailing Mix variable has a significant effect on consumer satisfaction at Bolly Sila, Bima Regency. Meanwhile, Service Quality has no significant effect on Consumer Satisfaction at Bolly Sila, Bima Regency.

This study aims to determine the effect of compensation, work discipline, turnover intention on the performance of employees of the Bima City Business Development Cooperative. The approach used in this research is using an associative approach. The sample in this research is 32 respondents. Data collection techniques used are observation, questionnaires, and literature study. The data analysis techniques used were validity and reliability tests, classical assumption tests, multiple linear regression analysis, correlation coefficients, coefficients of determination, t tests, and F tests processed using the Statistical Product and Service Solution (SPSS) version 20 program. The results showed that compensation (X1), work discipline (X2) and turnover intention (X3) simultaneously have a significant effect on the performance of employees of the Bima City Business Development Cooperative. with an effect of 66.8%.

This study aims to determine the effect of communication and the work environment on employee morale at the Office of Cooperatives, Industry and Trade in Bima City. The approach used in this research is using an associative approach. The sample in this research is 40 respondents. Data collection techniques used are observation, questionnaires, and literature study. The data analysis techniques used were validity and reliability tests, classical assumption tests, multiple linear regression analysis, correlation coefficients, coefficients of determination, t tests, and F tests processed using the Statistical Product and Service Solution (SPSS) version 20 program. The results showed that communication (X1) and work environment (X2) have a significant effect on employee morale at the Office of Cooperatives, Industry and Trade of the City of Bima with an effect of 56.2%.

This study aims to examine the effect of organizational culture and work environment on employee performance at the Dangung-Dangung Health Center, Fifty Cities District. This type of research is quantitative, where the research process emphasizes objective measurement of results using statistical analysis. The population in this study were all employees of 73 people. The sample collection technique used is the total sampling technique, where total sampling is the sampling technique when all members of the population are sampled, while the number of samples is 73 people obtained from all members of the staff. The type of data used in this research is quantitative and qualitative data. While the data sources are primary and secondary data sources. Data collection techniques using observation, questionnaires and literature study. By using test instrument test, (validity test and reliability test), analysis descriptive test, classical assumption test (normality test, multicollinearity test and heteroscedasticity test) then multiple linear regression and hypothesis testing with the help of the SPSS application. The results of the study show that organizational culture has a positive and significant effect on employee performance and the work environment has a positive and significant effect on employee performance.

Malahayu Reservoir is located in Malahayu Village, Banjarharjo District, Brebes Regency. Malahayu Reservoir was built in 1935. Malahayu Reservoir is planned to have a water storage capacity of 69 million m³ with a water surface area of 9.25 km². The main purpose of the construction of this reservoir is to supply irrigation water with a total area of 12,674 Ha, consisting of DI Kabuyutan of 4,166 Ha, DI Jengkelok of 6,173 Ha, and DI Babakan of 2,335 Ha. However, the water supply in Malahayu Reservoir continues to decrease, allegedly due to the high amount of sediment. The current problem is the occurrence of sediment in the Malahayu Reservoir. The pattern of operation using this reservoir needs to be studied because it is considered less optimal and because there needs to be a review of the use of reservoir water using newer data. That way, an operating pattern is needed to determine the reliability of reservoirs in their use as irrigation water providers. This study began by analyzing the secondary data obtained. Data is processed to obtain the amount of reservoir discharge and water needs for irrigation water. And the study ended with a simulation of the reservoir operation pattern. From the results of this study, it is expected to help provide solutions for the operation pattern of Malahayu Reservoir as an optimal reservoir. To improve the performance of the Malahayu Reservoir, supporting data such as reservoir operational systems and performance, hydrological data, reservoir operating procedures and patterns, and irrigation data are needed. The results of the analysis showed that the operation of the Malahayu Reservoir was less than optimal. Simulation of reservoir operation shows that the volume of water in Malahayu Reservoir is below the Minimum Operating Level (MOL), which is the minimum volume of water that should be in the reservoir. According to the records of the Cimanuk-Cisanggarung River Basin Center (BBWS), the condition of water supply in the Malahayu Reservoir continues to decline since this reservoir was built during the Dutch colonial rule until now.

Websites have an important role in academic management and enhance the reputation of a company or institution. Website service quality is an important factor in education. On university web ranking sites such as webometrics, Indonesia's ranking is relatively low, including universities in Central Java which are ranked in the 1000's. Therefore, this study aims to find the causative factors and analyze the current quality of academic websites. The Webqual 4.0 method was used in this study to evaluate the quality of websites based on indicators of usability, reliability, novelty and user satisfaction. Importance-Performance Analysis (IPA) is also used to determine indicators that need to be repaired, updated, and maintained based on user perceptions and expectations. This research involved 144 respondents, namely students and staff at STIKOM Yos Sudarso. The results of the study show several indicators that need to be improved on the STIKOM Yos Sudarso website, especially in terms of appearance and quality of information such as novelty and clarity of content. Recommendations from this study include improving the appearance by developing designs and simplifying features. In addition, it is necessary to improve the quality of information by updating information in a timely, accurate and regular manner. Interaction with users also needs to be improved by adding a live chat feature and improving all indicators to build a good website reputation

The purpose of this study was to determine the influence of marketing strategies on consumer purchasing decisions in the Partidol Photocopying Business in Sorong City. This study used a quantitative method with data collection techniques used by distributing questionnaires to consumers as many as 107 people. The processing of the data used in this study is the validity test, reliability test, classic assumption test, normality test, heteroscedasticity test, simple linear regression analysis, t test, and analysis of the coefficient of determination. The tools used are Microsoft Excel and SPSS software. The research results obtained were that there was no partial effect where the researchers compared the t-count values with significant values, so that the results obtained were that marketing strategies did not affect consumer purchasing decisions at the Sorong City Partidol Photo Copy.

This study aims to determine the effect of cooperative size and type of cooperative on the quality of the internal control system in cooperatives in Tana Toraja Regency. This type of research is quantitative research. The data analysis techniques used are: 1) Testing the quality of the data, namely the validity test and reliability test, 2) The classic assumption test consisting of the normality test, multicollinearity test and heteroscedasticity test, 3) Multiple linear regression analysis, 4) The coefficient of determination (), and 5) Test the hypothesis, namely the t test and F test. The results of this study indicate that: 1) the size of large cooperatives has a greater influence on the quality of the internal control system, namely 36.00, while the size of medium cooperatives has an effect of 32.81 and small cooperatives have an influence at 17.20. 2) consumer cooperatives have a greater influence on the quality of the internal control system that is equal to 27.61, while savings and loan cooperatives have an influence of 27.11 and service cooperatives have an influence of 15.54. and 3) Cooperative size and type of cooperative simultaneously have a positive and significant effect on quality internal control system, this is indicated by the significant value of the size of the cooperative (0.000) and the type of cooperative (0.046) <0.05.

Science (IPA) is one of the compulsory subjects taught in elementary school. The continued use of learning media to conduct science learning makes students bored and less enthusiastic about participating in learning. Media songs and educational videos can be used as an alternative to science learning. Educational songs and video media can motivate students to engage in science learning. The purpose of this study was to determine the effectiveness of media songs and video learning on interest and learning outcomes in science subjects among her 5th grade students at Baturno Public Primary School, Lembang Regency. The study design used was quasi-experimental with a non-equivalent control group design. The subject of this study was his 5th grade student at SD Negeri Baturno School in Lembang province. The sample for this study included all members of the population (saturated sample), 29 students in the experimental class and 28 students in the control class, for a total of 57 students. Data collection techniques used in this study include documentation, observation, and testing. As statistical analyses, Pearson product moments were used to test efficacy and Cronbach's alpha was used to test instrumental reliability. Lilliefors test to test data normality, Levene test to test homogeneity, independent-samples t-test, and sample t-test to test hypotheses.

The main goal of working human resources is to get compensation, but there are times when compensation and workload are often unequal. For this reason, this research was conducted, in order to find out how much influence compensation and workload have on workers' satisfaction, especially contract workers and other workers, who expect a daily salary, because the workers' compensation system is usually daily, and depends on how many jobs they get. carried out by the worker. This study uses a quantitative method with several tests namely reliability analysis, classical assumption deviation test, and linear regression. The t value of the compensation variable (X1) is -0.859, thus t count < t table, then Ho is accepted and H1 is rejected, which means that the compensation variable (X1) has no significant effect on employee job satisfaction. The t value of the workload variable (X2) is 1.116, thus t count <t table, then Ho is accepted and H1 is rejected which means that the workload variable (X2) has no significant effect on employee job satisfaction. In the Anovab table, the calculated F value is 0.656 while the F table value is 3.26. Thus F count < F table means that the compensation and workload variables have no significant effect on job satisfaction at PT. Socfindo Matapao. The coefficient of determination (R2) value of the regression result is 0.038 meaning that compensation and workload contribute to the influence on job satisfaction of employees of PT. Socfindo Matapao of 3.8% This result is the result of (R2 x 100%), while the remaining 86.2% is influenced by other variables not examined in this study.

This research was conducted at PT MRT Jakarta which is a fast rail transportation system in Jakarta. This study aims to determine the optimization of MRT Jakarta's minimum service standards and its relation to customer satisfaction. This study uses a qualitative method with data collection through questionnaires, and literacy studies related to supporting documents at PT MRT Jakarta. Based on the research results of PM 47 of 2014, it shows that the five indicators such as tangible, reliability, responsiveness, assurance, and empathy provided by PT MRT Jakarta are effective and in accordance with the SOP.

The purpose of this research is to find out and explain whether there is an influence between the variables of intrinsic motivation, work discipline, work facilities, and financial compensation on the performance of employees of CV. Alrava Albasia. The population used in this research is all employees of CV. Alrava Albasia, numbering 80 people. A sample of 80 people and using saturated sampling technique. The analysis technique used is validity test, reliability test, normality test, multicollinearity test, hetoroscedasticity test, autocorrelation test, multiple linear regression analysis, t test (partial), F test (simultaneous). From the results of the study it was obtained that partially there is a significant influence between intrinsic motivation on employee performance, this can be seen from the significant value t of 0.012 <0.05 work discipline has a significant influence on employee performance with a significant value of 0.005 <0.05 work facilities has a significant influence on employee performance with a significant value of 0.010 <0.05 financial compensation has a significant influence on employee performance with a significant value of 0.000 <0.05. Intrinsic motivation, work discipline, work facilities and financial compensation simultaneously affect the performance of CV employees. Alrava Albasia with a significant F value of 0.000<0.05.    

Antenatal care is care or care provided to pregnant women before birth, which is useful for facilitating healthy and positive outcomes for pregnant women. Perfect health services have an impact on the quality of service that gives satisfaction to everyone. This study aims to determine the relationship between the quality of health services (tangible, reliability) to the level of satisfaction of the visit of TM I pregnant women at the Labuhan Deli Health Center, Labuhan Deli District, Deli Serdang Regency. This research is an analytical quantitative research using a cross sectional design. The population in this study were all TM I pregnant women who visited the Labuhan Deli Health Center, namely 56 respondents at the Labuhan Deli Health Center, Labuhan Deli District, Deli Serdang Regency in 2023. The sampling technique was accidental sampling. Data collection was analyzed by chi-square test. The results of this study indicate that there is a correlation between the satisfaction of pregnant women at the Labuhan Deli Health Center, Labuhan Deli District, Deli Serdang Regency in 2023 based on the tangible dimension (physical evidence), and there is no relationship between the level of satisfaction of pregnant women at the Labuhan Deli Health Center, Labuhan Deli District, Deli Serdang Regency in 2023 based on dimension of realibility (reliability).

The development of social media platforms encourages companies to develop marketing strategies on various social media platforms. One of the marketing strategies is done by using influencers. This study aims to determine the effect of video influencers on purchasing body care products for students of the Pematang Siantar Indonesian Business Polytechnic. This type of research is quantitative research with a sample of 173 respondents. The sample is all active students of the Indonesian Business Polytechnic who use body care products. The data is collected and then tested on the validity, reliability, classic assumption, and normality tests. The analysis technique uses simple linear analysis with the help of SPSS. The results of the study show that there is a significant positive influence from video influencers on purchasing decisions for body care products. The effect of Video Influencers is 41.5%, while the remaining 58.5% is influenced by other variables not examined in this study, such as price variables, price discounts, influencers used, and others.

The purpose of this study was to determine the effect of the online shop on the intention to buy goods online in students of the Faculty of Economics, Indonesian Christian University, Toraja. The type of research used is descriptive quantitative. The data analysis technique used in the study of the influence of the online shop on the interest in buying goods online is simple linear regression analysis, using validity tests, reliability tests and hypothesis testing. Furthermore, the data were analyzed using IBM SPSS Statistics software version 23. The independent variable (X) in this study was Online Shop and the dependent variable (Y) was Purchase Interest. There is a significant effect between the Online Shop on Buying Interest, it is known that based on the calculation results of the value 2.353> 2.035 with a significant value of 0.025 <0.05, then HO is rejected and H1 is accepted which means there is a significant (significant) effect between the Online Shop variable (X) and Purchase Interest variable (Y)

The scope of this study focuses on work motivation (X1) and non-physical work environment (X2) variables on the dependent variable, namely employee performance (Y). The population of employees of PT. Mitra Distribusi Mandiri Sungai Pareman Branch Makassar as many as 30 people. This research uses quantitative methods.The sampling technique uses a saturated side approach. Data analysis techniques used in this study are validity and reliability test instruments, classic assumption test, multiple linear regression test, coefficient of determination, t test and F test. From the results of this study that the variable work motivation has a partially significant effect on employee performance, this can be seen from the significant t value of 0,000 < 0,05. The non-physical work environment has a partially significant effect on employee performance, this can be seen from the significant t value of 0,000 < 0,05. Simultaneously work motivation and non-physical work environment have a significant influence on employee performance, this can be seen from the significant F value of 0,000 < 0,05.

One of the automatic sink products was made by Yogyakarta Technology University students. It is felt that this automatic sink product needs to be tested for its usability or ease of use. The USE questionnaire was used to carry out this test, and five test parameters were used. specifically, learning ability, efficiency, memory, error avoidance, and satisfaction. Based on its use, the purpose of this paper is to find out the user's opinion about the automatic sink product. The distribution of the USE questionnaire consisting of ten questions and five rating points on a Likert Scale was used to conduct this kind of quantitative descriptive research on consumers of automatic sink products. This study obtained usability measurement results for automatic sink products with a value of 84.67% on learnability, 96.22% on efficiency, 82.44% on memoriability, 88% on errors and 76.88% on satisfaction.