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The fast-paced growth of digital technology and online communication has transformed how people connect, share information, and build communities. Among the many social media platforms, TikTok stands out for its ability to create dynamic and interactive engagement through short-form videos and live streaming features. This study explores how the retail brand OH! SOME uses communication strategies on TikTok to foster meaningful interaction with its audience. Drawing on Chriss Fill’s (1995) three-stage communication framework—Pull, Push, and Profile Strategies—the research examines how these approaches are implemented across OH! SOME’s beauty, makeup, and skincare accounts. A qualitative descriptive method was employed, combining in-depth interviews, direct observation, and documentation with three key participant roles: the operator, live streaming assistants, and hosts. The findings reveal that OH! SOME’s communication success on TikTok relies on its ability to integrate creative content with real-time interaction. The Pull Strategy attracts audiences through engaging visuals and relatable messages; the Push Strategy emphasizes teamwork and consistent interaction during live sessions; and the Profile Strategy strengthens brand image and trust among followers. Overall, the study highlights how classical communication theories can be adapted to the dynamics of digital marketing. It provides both conceptual and practical insights for brands seeking to build audience relationships in the era of social commerce. The results also underline TikTok’s potential not merely as a sales tool but as a space for creating community, authenticity, and emotional connection with consumers.

Pertamini or mini gas station is a retail business of fuel oil such as pertalit and pertramak carried out by the community. The absence of strict regulations regarding safety has caused many fire incidents involving it. ALOHA modeling is a tool for analyzing fire risks and their impacts, so that it can be a consideration of vigilance for perpetrators and the surrounding community. The purpose of this study was to analyze the effects of fires and explosions at the Dukuh Pertamini gas station in 2024. This study is a quantitative descriptive study using ALOHA software. The results of the study showed that the storage tank could create a fire pool with a diameter of 10 meters. If this happens, a flash fire can occur up to a distance of 60 meters, the heat of which can be felt up to 150 meters from the center of the explosion.

MSMEs play an important role in the global economy, driving job creation, innovation, and economic growth. However, there are challenges such as financing and regulatory burdens caused by, among other things, difficulties in preparing financial reports. These obstacles begin with several issues, namely the loss of invoices, which makes it difficult to gather data for financial report preparation, discrepancies in stock between the cashier application and physical counts, and ineffective stock opname. Based on these issues, the objective of this Community Service is to provide an overview of ideas for optimizing the work system at MSME MESMart and to assist in the preparation of financial reports easily using a cloud-based accounting application called Jurnal Bijak. With the implementation of community service, it is hoped that various problems arising from obstacles in financial report preparation can be minimized. The method used is Participatory Action Research (PAR), involving active participation from participants to identify problems and seek solutions collaboratively. The results of this activity can implement work programs, from optimizing store program, creating cloud-based financial reports, and arranging store displays.

In the era of modern free trade, competition in the retail industry has become increasingly fierce, prompting Golden Swalayan, a shopping center in Kediri City, to continuously enhance its sales to remain competitive. This study aims to analyze the influence of sales promotion and shopping lifestyle on the Impulse Buying behavior of Golden Swalayan customers. Using a quantitative method, data was collected through questionnaires distributed directly to 100 customers using purposive sampling techniques. Data analysis was conducted using multiple regression and hypothesis testing. The results of the study show that, both partially and simultaneously, sales promotion and shopping lifestyle have a significant influence on Impulse Buying. Based on these findings, Golden Swalayan is advised to regularly increase cashback promotions and expand its product collections to align with customers' hobbies and needs, thereby boosting Impulse Buying.

This research aims to analyze the best-selling products at Toko Hartati using the K-Means Clustering method. K-Means Clustering is an unsupervised learning algorithm that is effective in grouping data based on certain similar characteristics. In this context, the data used includes the number of sales, product prices, and product categories. Through this analysis, it is hoped that insight can be gained regarding products that have the best sales performance, as well as sales patterns that can be used as a reference in stock management and marketing strategies. The data used in this research includes sales transactions during a certain period, with the aim of identifying product clusters based on sales patterns. The analysis results show the existence of two main product groups, where the first cluster contains products with high sales numbers, which can be classified as best-selling products, while the second cluster includes products with lower sales. These findings provide valuable information for the management of Toko Hartati in determining more targeted marketing strategies and more efficient stock management. This research suggests using the K-Means Clustering method in data-based decision making to improve sales performance in retail stores.

This research aims: (1). To determine the productivity of snake fruit farming in Sindang Kasih Village, (2). Knowing the margin, costs and marketing channels for snake fruit in Sindang Kasih Village, and (3). Knowing the marketing efficiency of snake fruit farming in Sindang Kasih Village. The analysis in this research is analysis and uses primary data and secondary data. Determining the population in this research uses the census sampling method, while in marketing institutions the Snowball Sampling method is used. The results of this research show (1). The total productivity of salak farmers is 5,533 Kg/Ha/Year with an average of 2,160 Kg/Ha/Year in one harvest season. (2). There are 3 salak marketing channels in Sindang Kasih Village, namely Channel I: (Farmers - Consumers) direct channel, Channel II: (Farmers - Collectors - Retailers - Consumers) indirect channel, and Channel III (Farmers - Retailers). - Consumer) indirect channels. Successive marketing margin, namely channel I, is IDR. 12,500/Kg, Channel II at the collector level has a margin of Rp. 2,000/Kg and at the retailer level it has a margin of Rp. 5,000/Kg, and for channel III margin, at the retailer level the margin is IDR. 13,000/Kg. (3). The results of the analysis of (Farmer's Share) from the three channels, respectively Channel I is 100%, channel II is 41.67% and channel III is 64%

Digital marketing as a promotional strategy emerged as a response to developments in information technology. The use of digital marketing is not only limited to new companies or start-ups, but is also applied by companies that have been around for a long time. PT. XYZ, which functions as a motor vehicle distributor and retailer, is also required to adopt digital marketing even though it already has a strong brand from its parent company. In this research, which uses a case study of PT. XYZ, data obtained through observation and interviews. The research results show that PT. XYZ uses three media in implementing digital marketing, namely websites, social media and applications. Of the three media, social media such as Instagram and Facebook show the best results, because both are used to provide information and build engagement with consumers.  

CV Mitra Mulia Gamping Merupakan distributor resmi yang mendistribusikan produk danone yang terdiri dari air minum dalam kemasan (AMDK) dengan AQUA. CV Mitrs Mulia Gamping didiriksn pada tahun 2006, CV Mitra Mulia Gampirng memiliki target penjualan galon sejumlah 130,000 galon pada bulan Januari dan target Aqua kardus sejumlah 104,000 pada bulan Januari, jumlah target galon setiap harinya yaitu sejumlah 5.000 galon dan jumlah target harian untuk Aqua karton sejumlah 4.000 karton, pada bagian sales marketing yang berjumlah 10 orang dimana 8 orang pada bagian sales retail memiliki jumlah target yang sama sejumlah 375 galon pada setiap harinya dan terdapat 2 orang pada bagian sels Pareto dengan target penjualan sejumlah 1000 galon pada setiap harinya. Namun pada bulan Januari 2024 perusahaan ini mengalami penurunan penjualan khususnya pada penjualan Aqua galon, pada bulan januari perusahaan ini hanya mampu menjual 80.000 galon Aqua sedangkan target penjualan galon sebesar 130.000 galon yang artinya hanya mendapatkan 70% penjualan, sedangkan penjualan pada Aqua kardus sebesar 100.000 kardus. Tujuan dari penelitian ini antara lain untuk mengetahui factor dan atribut mana yang mempengaruhi tingkat kepuasan pelanggan dengan melakukan pengolahan menggunakan metode Kano Model. Berdasarkan dari penelitian ini greade M dimana apabila kinerja atribut ini rendah maka kepuasan pelanggan akan sangat menurun, atribut yang masuk pada kategori tersebut yakni P2(Apakah promo produk selalu disampaikan), P4(Bagaimana respon sales apabila toko melakukan order diluar rute kunjungan), P10(Apakah pengirim selalu meminta imbalan saat proses pengiriman), P15(Apakah produk competitor lebih menarik dibandingkan dari Aqua).

CV Mitra Mulia Gamping Merupakan distributor resmi yang mendistribusikan produk danone yang terdiri dari air minum dalam kemasan (AMDK) dengan AQUA. CV Mitrs Mulia Gamping didiriksn pada tahun 2006, CV Mitra Mulia Gampirng memiliki target penjualan galon sejumlah 130,000 galon pada bulan Januari dan target Aqua kardus sejumlah 104,000 pada bulan Januari, jumlah target galon setiap harinya yaitu sejumlah 5.000 galon dan jumlah target harian untuk Aqua karton sejumlah 4.000 karton, pada bagian sales marketing yang berjumlah 10 orang dimana 8 orang pada bagian sales retail memiliki jumlah target yang sama sejumlah 375 galon pada setiap harinya dan terdapat 2 orang pada bagian sels Pareto dengan target penjualan sejumlah 1000 galon pada setiap harinya. Namun pada bulan Januari 2024 perusahaan ini mengalami penurunan penjualan khususnya pada penjualan Aqua galon, pada bulan januari perusahaan ini hanya mampu menjual 80.000 galon Aqua sedangkan target penjualan galon sebesar 130.000 galon yang artinya hanya mendapatkan 70% penjualan, sedangkan penjualan pada Aqua kardus sebesar 100.000 kardus. Tujuan dari penelitian ini antara lain untuk mengetahui factor dan atribut mana yang mempengaruhi tingkat kepuasan pelanggan dengan melakukan pengolahan menggunakan metode Kano Model. Berdasarkan dari penelitian ini greade M dimana apabila kinerja atribut ini rendah maka kepuasan pelanggan akan sangat menurun, atribut yang masuk pada kategori tersebut yakni P2(Apakah promo produk selalu disampaikan), P4(Bagaimana respon sales apabila toko melakukan order diluar rute kunjungan), P10(Apakah pengirim selalu meminta imbalan saat proses pengiriman), P15(Apakah produk competitor lebih menarik dibandingkan dari Aqua).

Regional economic development is significant in improving the community's standard of living. The success of this development depends on formulating and implementing policies that prioritize sectors with substantial competitive advantages. This research aims to analyze the base and non-base sectors that comprise the economy and the typology of leading sectors to be developed further in Kebumen Regency. The method used in this research is quantitative descriptive to describe the characteristics of Kebumen Regency's economic sectors systematically. The data used is secondary data obtained from the Central Bureau of Statistics (BPS) in the form of Gross Regional Domestic Product (GRDP) data for Kebumen Regency and Central Java Province in 2023. Three analytical tools are used to analyze the leading sectors: Location Quotient (LQ), Dynamic Location Quotient, and Sectoral Klassen Typology. The research results show that five leading sectors in Kebumen Regency are classified as base and prospective sectors, namely (1) Agriculture, Forestry, and Fisheries, (2) Wholesale and Retail Trade, (3) Transportation and Warehousing, (4) Government Administration, Defense, and Mandatory Social Security, and (5) Health Services and Social Activities.

Empat Lawang Regency, once classified as a disadvantaged region, has made significant progress in improving the welfare of its population. This is reflected in the declining poverty rate and increasing Human Development Index (HDI). However, the region's economic growth, as measured by GRDP and GRDP per capita, lags behind other regions in Sumatera Selatan. This research seeks to pinpoint the key economic sectors driving Empat Lawang Regency's development by employing a combined analysis of LQ, Shift Share, and Tipology Klassen. The analysis results indicate that no sector can be unequivocally classified as a leading sector in Empat Lawang Regency. Nonetheless, several sectors such as agriculture, forestry, fisheries, wholesale and retail trade, also the other sectors exhibit potential for further growth. These findings underscore the importance of targeted policies and investments to stimulate economic growth and enhance the livelihoods of the local population.

This research implements RFM (Recency, Frequency, Monetary) analysis to perform customer segmentation and evaluate the effectiveness of marketing campaigns in a retail company. Using a Kaggle dataset, this study identifies customers based on purchasing behaviour and assesses marketing campaign responses for each segment. The analysis reveals that Loyal, VIP, and New Customer segments showed the highest responses, especially in Campaign 6. The findings emphasize the importance of targeting resources on effective segments and campaigns to optimize marketing strategies and maximize ROI. Personalized campaigns based on segmentation can enhance customer retention and align product offerings with customer needs.

This study aims to optimize marketing strategies through RFM (Recency, Frequency, Monetary) analysis on a retail transaction dataset obtained from Kaggle. The dataset contains 64,682 transactions from 5,242 SKUs involving 22,625 customers over one year. Data cleaning and RFM analysis were conducted to segment customers based on recency, frequency, and monetary values. The findings reveal that customers were segmented into groups such as Champions, Loyal Customers, and At Risk. These segments provide valuable insights for developing targeted marketing strategies, such as loyalty programs for high-value customers and retention campaigns for at-risk customers. The study demonstrates that RFM analysis is effective in identifying valuable customer segments and optimizing marketing efforts based on customer behavior. This approach can increase customer retention and improve the return on investment (ROI) in marketing campaigns.

This study aims to identify the marketing channels of spring onions and analyze the efficiency of spring onion marketing in the research area. The population in this study were all farmers in Linonggasai Village, Wonggeduku Barat District, Konawe Regency who grow spring onions and marketing institutions, namely 10 farmers, 4 collectors and 5 retailers, farmer samples were taken by census and trader samples used the snowball sampling method. Based on the results of field research, it can be concluded that; the marketing channels for spring onions in this research area are farmers to collectors to retailers and then to consumers. The margin obtained by collectors is IDR 10,000 / kg with a profit of IDR 8,500 / kg. While the margin obtained by retailers is IDR 10,000 / kg with a profit of IDR 8,900 / kg. The efficiency value of the spring onion marketing channel in the research area is efficient with a marketing efficiency level obtained by collectors of 2.5% and retailers of 1.5%, and the farmer share received by farmers is 72%.

This community service program is carried out with the aim of providing education for MSME players regarding the importance of recording and preparing financial reports in a simple way, in this case, for CV MSMEs. Mysneaker Retail Indo. This program is a discussion-based socialization program which aims to make the material presented easy to understand and understand and can help answer the problems faced by CV. Mysneaker Retail Indo in recording transactions and financial reports for their business. The results of this program show that CV. Mysneaker Retail Indo is interested in overhauling their financial report recording in the manner proposed by the author. According to them, by recording the financial reports submitted by the author, they can be used to read the business situation easily. This shows that this program is useful for increasing insight for MSME players in recording and preparing financial reports for their business.

PT Efrata Garmindo Utama Sukoharjo itself operates in the retail sector which makes batik clothes (men, women and children) with its flagship brand, namely Bateeq. This research is a survey with quantitative data, namely data on the number of employees and the number of respondents to the questionnaire. Primary data in this research is the result of distributing questionnaires given to employees of PT Efrata Garmindo Utama. The population in this study were all employees of PT Efrata Garmindo Utama, totaling 502 employees. The sample in this study was narrowed using the Slovin formula to 85 respondents using a purposive sampling technique. The data collection technique uses a questionnaire. Test research instruments with validity and reliability tests, classic assumption tests including multicollinearity tests, autocorrelation tests, heteroscedasticity tests and normality tests. The data analysis method uses descriptive analysis, multiple linear regression test, t test, F test and R² test. The results of the validity test for all instruments obtained a significance value = 0.000 < 0.05, meaning that all instruments were valid. Reliability test results for all reliable variables. The results of the multicollinearity test, autocorrelation test, heteroscedasticity test, normality test for all variables passed the test. The results of the multiple linear regression test obtained the regression equation Y = 17.062 + 27.571 X₁ – 47.771 X₂ + 0.013 The results of the t test for the work ethic variable have no significant effect on employee performance with ρ-value = 0.378 > 0.05. Work discipline has a significant effect on employee performance with ρ-value = 0.012 < 0.05. Work motivation has a significant effect on employee performance with ρ-value = 0.000< 0.05. The results of the F test show a calculated F of 34.876 with a ρ-value of 0.000 < 0.05, meaning that the model used to test the influence of the independent variables is variable X1 (work ethic), variable X2 (work discipline) and variable X3 (work motivation) on The dependent variable, namely employee performance (Y), is correct. The R² test results obtained a value (Adjusted R²) of 0.574, meaning that the contribution of the independent influence of variable X1 (work ethic), variable X2 (work discipline) and variable X3 (work motivation) to Y (employee performance) was 54.7%. The remainder (100% - 54.7%) = 45.3% is explained by other variables outside the model, for example quality of work life, workload, work environment, job satisfaction and leadership style.

Jago Coffee is a retail business in the coffee shop industry that adopts the idea of Cafe on Wheels, a new idea in coffee sales. Yoshua Tanu, the owner of Coffee Jago, plans to do a rebranding in 2022. In addition to changes to the idea and design of the Jago Coffee electric wagon bicycle, customers can now order their drinks easily through this special app. The concept of a coffee shop around, which allows consumers to enjoy quality coffee at affordable prices, is very attractive and consumer in demand. The aim of the research is to identify and analyze the influence of brand image and price simultaneously on the interest of consumers to buy Jago coffee in South Jakarta. Using the questionnaire method for data collection as well as data processing using SPPS version 26 and its method of analysis is quantitative analysis, which is the method of statistical analysis. It is then known that brand image and price have a significant influence on buying interest. This research provides valuable insights for companies to optimize their marketing strategies by paying attention to brand image and price as key factors affecting consumer purchasing interests.

Semarang Great Sale (Semargres) is an annual event held by the Semarang City Government and the Semarang City Chamber of Commerce and Industry (KADIN) from 2010 to 2023. This event aims to strengthen relations between Semarang City business actors, including the hotel sector, shopping centers, souvenir producers, retail traders, MSMEs, SMEs, and street vendors. Semargres 2024 will be held from August to early September 2024, with the closing at Queen City Mall Semarang on September 2, 2024. As support, the Semarang City Government and the hotel, restaurant, and entertainment sectors provide a 20% tax break to eligible Semargres participants based on November 2023 taxes and compensated for December 2023 taxes. The Lecturer Team of the Faculty of Economics and Business, Dian Nuswantoro University, implements this community service program in collaboration with KADIN and the Semarang City Government through the Regional Revenue Agency. This program aims to socialize the study of the results of the implementation of Semargres 2024 as a basis for providing tax discounts. This activity is expected to increase the understanding of business actors about the benefits and mechanisms of providing tax discounts, encourage their active participation in Semargres in the future, and be a reference for the development of the local economy of Semarang City.

The purpose of this study is to find out efforts to provide legal protection to consumers who experience losses due to business actors, namely elements that are irresponsible, act recklessly and arbitrarily so that it causes harm to consumers, clearly violates and is not in accordance with applicable laws and regulations. apply and regulations. Law Number 8 of 1999 concerning Consumer Protection (UUPK) which regulates how consumer rights must be fulfilled and the obligations of corporate actors must be carried out in accordance with what has been regulated in it, applies in Indonesia and regulates customers. The perfect example of an online retailer or marketplace that operates honestly, straightforwardly and correctly is PT Grab Toko Indonesia (Grabtoko). As a business actor who has the responsibility to enforce his agreement with customers, Grabtoko does not carry out this commitment properly. It has been determined that Grabtoko is deceiving people who fall for the fake news ads it offers in its advertisements. The fraudulent activities carried out by Grabtoko have fulfilled the fraud requirements stipulated in the UUPK, including default, use of internet-based electronic media in transactions, loss of one party, and incompatibility of trading goods with representatives of the parties. 

This article explores the impact of e-commerce adoption on supply chain efficiency within retail businesses. The study utilizes a mixed-method approach to assess improvements in inventory management, order processing, and customer satisfaction following e-commerce integration. Results demonstrate that e-commerce adoption enhances supply chain efficiency, allowing retail businesses to reduce lead times, minimize stockouts, and meet consumer demands more effectively. The findings underscore the transformative potential of e-commerce for retail supply chains.