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The rapid growth of information technology has encouraged small and medium-sized food businesses to adopt digital systems in order to improve service quality and operational efficiency. Ayam Goreng Pakdhe, a local culinary business, still relies on manual ordering processes that often lead to order inaccuracies, slow service, and limited access to sales data. This study aims to design and develop a web-based ordering system for Ayam Goreng Pakdhe using the Spiral software development method, which emphasizes iterative development, risk analysis, and continuous user feedback. The research method consists of requirement analysis, system design, implementation, and evaluation carried out in repeated cycles according to the Spiral model. Data were collected through observation, interviews with business owners and employees, and analysis of existing business processes. The results show that the proposed web-based system is able to streamline the ordering process, reduce human errors, and provide real-time information on orders and sales reports. Furthermore, the iterative nature of the Spiral method allows the system to be adjusted according to user needs and potential risks identified during development. The implementation of this system is expected to enhance operational efficiency, support better decision-making, and increase customer satisfaction, thereby contributing to the digital transformation of small-scale culinary enterprises.

The public complaint system is an important facility for the police institution to improve the quality of public services, particularly in receiving, processing, and following up on various reports and complaints from the public. However, in practice, the complaint process is still largely carried out manually, such as through face-to-face interactions, paper-based forms, or direct communication that is not well documented. This gives rise to problems such as delays in handling, difficulties in tracking the history and status of reports, low work efficiency of officers, and limited transparency of information for reporters. These problems ultimately affect the level of public trust in the police institution. This study aims to design a web-based public complaint information system that supports a more structured, measurable, and transparent complaint management process. This system is designed by implementing the Kanban method as a workflow management tool that allows for prioritization, monitoring the handling process, and tracking the status of complaints in real time. The research methods include a literature review related to information systems and the Kanban method, direct observation of the existing complaint process, interviews with stakeholders, system requirements analysis, modeling using UML (Use Case Diagram, Activity Diagram, Sequence Diagram), and database design using Entity Relationship Diagram (ERD). The results of this research resulted in the design of a web-based public complaints information system that can facilitate complaint data recording, report management and status updates, task assignments to officers, performance monitoring, and complaint status notification to the public.

The development of information technology requires service companies to improve the effectiveness and quality of their services, including in the field of electrical installation services. CV Givas Jaya Sentosa still faces problems in managing orders, customer data, and technician scheduling, which are done manually, resulting in inefficiency. This study aims to design and build a web-based electrical installation service provider information system using the Object Oriented Analysis and Design (OOAD) method. The research method used is qualitative with a research and development (R&D) approach, through data collection techniques such as observation, interviews, and documentation. The system is designed using Unified Modeling Language (UML) modeling and implemented as a web application. The results of the study show that the system is able to simplify the service ordering process, improve service and technician data management, and help monitor work status in an integrated and real-time manner. Thus, this information system can improve operational efficiency and service quality at CV Givas Jaya Sentosa.

This study aims to design a web-based information system for vehicle management and monitoring at Bengkel Merdeka Motor, which previously relied on manual recording processes. Manual data management caused several problems, including data loss, inaccurate records, difficulties in monitoring service progress, and delays in report generation. This research applies the Object-Oriented Analysis and Design (OOAD) method supported by Unified Modeling Language (UML) to analyze system requirements and design the proposed system. The research methodology includes requirements analysis, analysis of existing and proposed systems, system design, and user interface design. The proposed system integrates vehicle data management, service offers, work orders (SPK), service progress monitoring, invoice generation, and automatic monthly reporting into a single web-based platform. The results show that the designed system improves data accuracy, operational efficiency, and transparency of service information. In addition, real-time monitoring features support better coordination between administrators and mechanics. The implementation of this system is expected to enhance service quality, reduce administrative errors, and support managerial decision-making at Bengkel Merdeka Motor.

The development and revitalization of the Sungai Asam drainage system in Jambi City face serious problems in the form of river sedimentation and limited channel capacity, which trigger flooding. These conditions necessitated a design change for bank protection from revetment to a retaining wall (Dinding Penahan Tanah/DPT) in the SA223 to SA228 segment. This study aims to analyze the construction cost and implementation duration of the DPT resulting from the design change. The theoretical framework covers retaining wall concepts, cost estimation (Bill of Quantities), and construction project scheduling. A descriptive-analytical method was applied using secondary data, including design drawings, work volumes, the 2025 Water Resources and Human Settlements Unit Price Analysis (AHSP), the 2025 Jambi Provincial Standard Unit Prices, and time analysis using the S-Curve and Critical Path Method (CPM). The results indicate that the total construction cost of the DPT in the SA223–SA228 segment is IDR 9.524.259.092,02, while the project duration is determined based on the critical path identified through CPM analysis. The discussion confirms that the design change significantly affects work complexity, construction costs, and schedule adjustments. The study concludes that systematic and measurable cost and time analyses are essential as a technical basis for decision-making in river revitalization projects to ensure effectiveness, efficiency, and the sustainability of flood control infrastructure.

Catfish farming is one of the fisheries areas with great potential in Indonesia. However, the problem of feed efficiency, use of probiotics, and air temperature control are still the main obstacles that affect the health and growth of fish. This study aims to design and implement an automatic system that can regulate the provision of feed and probiotics and control and control air temperature directly using the ESP32 microcontroller. This system has several important components, such as the ESP32 microcontroller as a control center, servo motors for feed and probiotic distribution, and DS18B20 temperature sensors to monitor air temperature. All components can be controlled and viewed through an IoT-based application with a Wi-Fi connection or applications such as Telegram. This trial aims to determine whether this system can provide feed and probiotics according to the specified time, and maintain air temperature in the optimal range (28°C–40°C) for catfish growth. In this way, the system is expected to increase efficiency in catfish farming automatically, reduce the need for human labor, and minimize errors in pond management.

This research investigates the development of integrated operational systems connecting terminal and ship operations for docking and berthing time optimization through systematic analysis of historical data. Port efficiency depends critically on minimizing vessel turnaround time, with berth allocation, docking procedures, and cargo operations coordination determining overall port productivity and competitiveness. Through qualitative analysis involving port operators, terminal managers, ship agents, harbor masters, and operations research specialists, this study examines how historical operational data can inform intelligent coordination systems improving berthing efficiency. Results demonstrate that data-driven integration systems incorporating predictive analytics, automated scheduling, and coordinated workflows can reduce average berth turnaround time by 15-30%, improve berth utilization by 20-35%, and decrease operational conflicts by 40-60% through optimized allocation and proactive coordination. Key implementation challenges include data quality and availability, system integration complexity, organizational coordination barriers, and resistance to automated decision support. Findings reveal that historical data-based optimization represents transformative advancement from experience-based scheduling to evidence-driven operational planning supporting port efficiency enhancement, capacity maximization, and service reliability improvement. This research contributes to port operations literature by providing practical frameworks for data-driven berthing optimization applicable to diverse port operational contexts.

This community service activity was conducted at PT Danny Karya Sukses, a newly established distribution company specializing in stainless steel kitchen equipment in Batam City, which faced challenges in managing inventory due to the use of manual recording systems and the absence of standardized operational procedures. These conditions led to a high risk of data inaccuracies, stock discrepancies, and inefficiencies in operational coordination. The objective of this program was to design and implement a standardized Inventory Standard Operating Procedure (SOP) integrated with a digital inventory management system using Zoho Inventory. The methods employed included interviews, field observations, documentation studies, and literature reviews to identify operational needs and design appropriate solutions. The implementation process involved SOP development, system configuration, employee training, and operational assistance. The findings indicate significant improvements in inventory accuracy, real-time stock monitoring, work efficiency, and interdepartmental coordination between administration, warehouse, and sales divisions. The adoption of Zoho Inventory reduced manual errors, accelerated stock reporting, and strengthened internal control mechanisms. The implications of this activity demonstrate that the integration of digital inventory systems with clear SOPs can serve as a strong operational foundation for newly established distribution companies, supporting sustainable business growth and enhanced competitiveness.

This research investigates the development of IT-based Automatic Identification System (AIS) data surveillance models supporting maritime safety through integration of advanced information technology, maritime engineering principles, and human factors optimization. AIS technology generates vast real-time vessel movement data creating unprecedented opportunities for safety enhancement through systematic surveillance, collision risk detection, traffic pattern analysis, and incident prevention, yet effectiveness depends critically on intelligent data processing algorithms, reliable IT infrastructure, and competent personnel capable of interpreting surveillance outputs and taking appropriate actions. Through qualitative analysis involving maritime safety authorities, vessel traffic service (VTS) operators, port authorities, marine engineers, IT specialists, data scientists, and maritime training institutions, this study examines how IT-based surveillance models incorporating pattern recognition, anomaly detection, predictive analytics, and crew-centered interfaces can transform maritime safety management from reactive incident response toward proactive risk prevention. Results demonstrate that intelligent AIS surveillance can identify 75-90% of high-risk situations 15-45 minutes before critical events, reduce collision risks by 60-80%, improve traffic management efficiency by 35-55%, and enhance crew situational awareness by 45-65% when integrated with appropriate training programs developing personnel competencies in data interpretation, system operation, and coordinated response. Key implementation challenges include data quality and completeness issues, computational infrastructure requirements, algorithm development complexity, personnel competency gaps requiring substantial training investments, organizational coordination barriers, and privacy/security concerns. Findings reveal that successful AIS surveillance implementation requires holistic sociotechnical approaches integrating IT systems engineering, maritime domain expertise, and human capability development through coordinated design, deployment, and training strategies. This research contributes to maritime safety literature by providing integrated frameworks for IT-based surveillance systems incorporating technical capabilities, operational requirements, and human factors supporting evidence-based safety management.

This internship program was carried out at PT Sunningdale Tech Batam with a focus on assisting and analyzing the material procurement process from both local and international suppliers, which has been affected by various challenges such as resin import quota regulations, slow customs clearance processes, and external disruptions including extreme weather and geopolitical conflicts. Through direct observation, interviews, and the collection of procurement administrative documents, this activity successfully mapped the entire procurement flow and identified key obstacles that cause material delays. The output produced is an official procurement flowchart that was then implemented across three departments, demonstrating improved process effectiveness through reduced lead time for local materials from 7–9 days to 6–8 days and for imported materials from 21–25 days to 18–22 days, along with fewer documentation errors and increased staff understanding of procedural workflows. Overall, this internship activity provides a significant contribution to the company by enhancing procurement efficiency, strengthening cross-departmental coordination, and improving supply chain resilience against external risks.

Badan Perencanaan Pembangunan Riset dan Inovasi Daerah Probolinggo City utilizes the Regional Asset Information Sistem (SIASAD) to record and report Regional Property (BMD) in real time. However, there is a discrepancy between the percentage of Regional Government Financial Reports (LKPD) that comply with regulations, which is 100%, and the percentage of BMD data validity, which fluctuates between 86.21% in 2021 and 82.14% in 2024, indicating that the system is not optimal and there is inconsistency in BMD data. This study aims to evaluate the implementation of SIASAD in BMD management at BAPPERIDA Probolinggo City, based on the principles of Good Governance. The research method applied is qualitative with a case study approach involving data collection techniques such as interviews, observations, and document studies. The results of the study reveal that SIASAD supports the application of Good Governance through the principles of participation, consensus orientation, accountability, transparency, responsiveness, effectiveness and efficiency, fairness and inclusiveness, and compliance with the law. From this study, it can be concluded that the implementation of SIASAD contributes significantly to transparent and accountable BMD governance in accordance with the principles of Good Governance, although improvements are still needed in terms of public accessibility.

This study analyzes and designs a dual-role web-based ordering information system to optimize order management at Sunrise Bakery. This SME currently faces inefficiencies due to manual recording. The system, developed using the SDLC Waterfall method with PHP and MySQL, serves two main actors: customers, who can order online, browse catalogs, track orders, and pay digitally; and administrators (admin, cashier, owner), who manage products, update stock, input in-store orders, generate daily/monthly sales reports, and manage user access. Black Box Testing confirms all core functions work correctly. The system successfully addresses manual process shortcomings by improving data accuracy and providing real-time monitoring for both customers and management. It offers a comprehensive digital solution to enhance operational efficiency and service quality. Limitations include the lack of integrated digital payment gateways and external messaging. Future development should incorporate payment gateways (e.g., OVO, GoPay), WhatsApp notifications, a mobile application, and predictive analytics for sales and stock forecasting.

This study aims to develop a web-based inventory information system to facilitate inventory data management and improve operational efficiency at Toko Anugerah Sticker. Currently, inventory management is still performed manually using paper, which complicates monitoring stock, recording incoming and outgoing items, and preparing reports accurately and promptly. To address these issues, the system was developed using the Waterfall method, consisting of five stages: requirement, design, implementation, verification, and maintenance. PHP was employed as the programming language for system development, while MySQL served as the database for storing inventory data. The system was tested using Blackbox testing to unsure that each function worked as expected. The result show that the web-based inventory information system successfully replaced the manual process, making inventory management more effective and efficient. It also enables real-time stock monitoring and generates reports faster and more accurately. The implementation of this system is expected to improve the quality of inventory data management at Toko Anugerah Sticker in the future.

Changes in intergovernmental fiscal transfer policies and the increasing emphasis on spending efficiency in Indonesia have encouraged regional governments to strengthen fiscal independence through the optimization of locally generated revenues, particularly local taxes. This study aims to evaluate local tax performance as a strategic instrument for supporting regional fiscal autonomy and fiscal resilience under fiscal decentralization. The analysis focuses on regional governments in Lampung Province during Fiscal Years 2019–2023. Using a descriptive quantitative research design, this study employs secondary data obtained from audited regional financial reports. The analytical framework applies a value for money approach to assess local tax effectiveness, complemented by growth ratio analysis to examine revenue dynamics over time. The findings indicate that local tax performance varies considerably across regions, revenue growth remains volatile, and fiscal resilience is more likely to emerge in regions where effectiveness and growth are relatively balanced. Overall, the results suggest that strengthening fiscal autonomy requires not only achieving revenue targets but also ensuring stable and sustainable local tax performance.

This study addresses the urgent need for digital transformation at Percetakan Rajawali, a printing company currently reliant on manual order processes, which leads to service delays, recording errors, and lack of transparency. The research aims to design and implement a web-based online ordering information system to facilitate customer orders, accelerate confirmation and order tracking, and improve the efficiency of order data management. Adopting the linear and sequential Waterfall methodology, the study progressed through stages of system analysis, design, coding, testing, and maintenance. The key findings include the successful design of a comprehensive system featuring product catalogs, an online ordering module with real-time cost calculation, integrated payment management, and an admin dashboard for order processing. The system is designed with user-centered and secure principles, expected to significantly enhance operational efficiency, service speed, and customer satisfaction by providing an integrated, transparent, and accessible online ordering platform.

Distribution transformers play a crucial role in delivering electrical energy from the distribution system to consumers to ensure power quality and supply continuity. However, in practice, overload conditions often occur due to increasing demand and load growth that exceed the transformer’s rated capacity. This situation can lead to reduced efficiency, increased power losses, and accelerated equipment aging. This study aims to analyze the performance of the CMY distribution transformer at PT PLN (Persero) ULP Labuan, which operates beyond its nominal capacity, and to propose an alternative solution through transformer mutation, namely the replacement of the existing unit with a transformer of more appropriate capacity based on load analysis results. The Least Square Method is employed to predict future load growth and determine the projected time when the transformer will again experience overload after the mutation. The results indicate that the existing 100 kVA transformer is overloaded and should be replaced with a 160 kVA unit. After the mutation, the loading percentage decreases significantly, the transformer’s lifespan is extended, and the reliability of the distribution system improves. Furthermore, the Least Square prediction suggests that the new transformer may experience overload again in future years if no further planning is carried out. Therefore, transformer mutation can be considered an effective and medium-term solution to enhance and maintain the reliability of the electrical distribution system within the operational area of PT PLN (Persero) ULP Labuan.

Post-harvest handling of chili in Indonesia is still largely done manually, requiring a relatively long processing time and producing products with a non-uniform level of fineness. This condition impacts low production efficiency and the quality of processed chili. Therefore, the application of appropriate technology in the form of a chili flour machine is needed to increase production capacity and consistency. This study aims to analyze the effect of the number of blades and mesh size on the production capacity of a disk mill type FFC 15 chili flour machine. The research method used was an experiment with a factorial design, involving two variations in the number of blades, namely three and four blades, and three variations in mesh size, namely 0.5 mm, 1 mm, and 3 mm. Each treatment combination was carried out three times. The results showed that the number of blades and mesh size had a significant effect on the machine's production capacity. The best treatment combination was obtained by using four blades with a mesh size of 3 mm, which resulted in a production capacity of 6.84 kg/hour and a Composite Desirability value of 0.983. These results indicate that proper arrangement of machine components can increase the efficiency of post-harvest chili processing.  

The increasing demand for electrical energy, particularly in offices and commercial buildings, has made energy efficiency a critical aspect of sustainable development. Among various building components, lighting systems are recognized as one of the major consumers of energy. This study investigates the potential for energy savings through the adoption of a smart lighting system incorporating IoT-based sensors, motion detectors, and dimming controls. Employing a quantitative descriptive approach, the research was conducted at the workspace of Indie Light, comparing energy consumption before and after the implementation of the system. Data were collected using direct observation, light and power meters, and real-time monitoring devices to ensure accurate measurement. The results demonstrate that smart lighting systems can substantially reduce energy use without compromising lighting quality or comfort. By integrating intelligent sensors and adaptive control algorithms, the system not only optimizes energy efficiency but also aligns with national policies on energy conservation, supporting broader environmental sustainability efforts. These findings suggest that smart lighting solutions can play a significant role in promoting energy-efficient practices in commercial spaces while contributing to sustainable development goals.

Business is an economic activity carried out by individuals or organizations to produce and sell goods or services with the aim of making a profit. The NSH Group Store is a business that sells carpets, pillows, bolsters, and dolls located in the Sei Dadap I/II Plantation, Sei Dadap District, Asahan Regency, North Sumatra 21225. The NSH Group Store was established in 2016 and is owned by Mrs. Siti Komariah Siregar. Among the challenges faced by the NSH Group Store owner are irregular stock procurement. Sales transaction processes still use conventional methods, reducing efficiency and time effectiveness, and potentially leading to data errors. Supply Chain Management is a series of approaches used to efficiently integrate suppliers so that goods can be distributed in the right quantities, locations, and at the right time, with the aim of minimizing overall system costs. A bolster pillow is a pillow that can function as both a pillow and a bolster. Bolster pillows are oval and long, so they can be hugged while sleeping. The benefits of a bolster pillow include maintaining a proper sleeping position, reducing pressure on joints, helping reduce aches, improving sleep quality, and improving overall health. Therefore, by implementing Supply Chain Management (SCM), data processing will be faster and more accurate.

Energy efficiency in water heaters is a crucial factor in ship operational environments due to limited electricity resources that rely on generators. This study aims to design and build an IoT-based water heater monitoring system with an innovative heat storage medium in the form of a mixture of silica sand and paraffin wax to improve thermal efficiency. Although previous studies have developed temperature monitoring and control systems in IoT-based water heaters, this study specifically fills this gap by analyzing the performance of adding silica sand to overcome the low thermal conductivity of paraffin wax. Using the Research and Development (R&D) method, this system was built with an ESP32 microcontroller as the control center, a DS18B20 temperature sensor for accurate measurements, and the Blynk and Google Sheets platforms for real-time monitoring and data recording. Performance testing was conducted by comparing the water heating rate between pure paraffin wax media and the mixed media. The results showed that the monitoring system functioned reliably, and the main finding proved that the addition of silica sand to paraffin wax significantly increased heating efficiency. This was clearly seen from the reduction in time required to raise the water temperature to 40°C, from 2.5 hours to only 1 hour in the second heating cycle. The results of this study indicate that the integration of silica sand and paraffin wax media with IoT technology can increase the efficiency of water heaters and provide an innovative solution for energy-efficient and environmentally friendly temperature control.