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The COVID-19 pandemic has caused decreased hospital visits in East Java in 2020. This condition is followed by patient satisfaction indices that were under the target in several hospitals in bandung City between 2020-2021. The professionalism of physicians has been an issue among the public as the community accused them of being unprofessional in handling COVID-19. In this observational quantitative study, the correlation between physician professionalism and patient satisfaction was analyzed using a cross-sectional design. The target population was the community in bandung City, East Java, from whom 100 respondents were selected and given online questionnaires from February to March 2022 to gain the relevant data. The data were then statistically analyzed in SmartPLS application. The results of the study showed that the physician professionalism shared a significant relationship with patient satisfaction (p = 0.000). Therefore, physician professionalism should be prioritized by managers to improve the patient satisfaction in hospitals and health clinics.

This study aims to determine the influence of online customer reviews, online customer ratings, and live streaming features on the purchase decisions of fashion products on the Shopee marketplace in the Surakarta region. This research was conducted in October 2023. The number of samples in this study was 147 respondents from Shopee users in Surakarta. Sampling is done using the purposive sampling method. The data collection technique used in this study is the quantitative method of distributing questionnaires online through social media. Multiple regression is the analysis method used in this study. The results of this study show that online customer reviews, online customer ratings, and live streaming features partially have a significant positive influence on the purchase decisions of fashion products in Surakarta.

This research aims to build hypotheses regarding the relationship between variables which can later be used for further research within the scope of human resource management. The writing method in this research is qualitative (library research), where the data comes from previous research. Online media is also used to obtain previous research data such as Google Scholar, Publish or Perish and other academic media. The results of this research are: 1) Workload influences employee job satisfaction; 2) Organizational culture influences employee job satisfaction; and 3) Leadership influences employee job satisfaction.

Today's youth cannot be separated from gadgets. Gadgets are not only used as a communication tool, but tend to be used to carry out online activities, one of which is online games. The environment of the game is based on violent plot activity, aggression and even gender intimidation. Aggressive actions taken by children as a result of playing games can appear because they lack or even do not care about real life. The study aims to determine the relationship between the use of online games and aggressive verbal behavior in adolescents in Bumisari Village, Bojongsari District, Purbalingga Regency. The sampling technique with a total sampling of 89 teenagers. Data collection was carried out using a questionnaire on the use of online games and aggressive behavior. The results showed that there was a relationship between the use of online games and verbal aggressive behavior in adolescents in Bumisari Village, Bojongsari District, Purbalingga Regency. The results of the correlation test using the Spearman Rho test showed a value of p = 0.001 or p = ≤ 0.05. The correlation value (r) was obtained r = 0.349 which indicates a moderate (moderate) correlation strength between the use of online games and verbal aggressive behavior. The correlation value of r = 0.349 shows a positive relationship, which means that the higher the intensity of using online games, the higher the aggressive verbal behavior will be. The conclusion is that online games are related to verbal aggressive behavior in adolescents

Surabaya Single Windows (SSW) Alfa is an innovation program for licensing and non-licensing services from the Surabaya City Government. Surabaya Single Windows Alfa is a development application from a previous application called Surabaya Single Windows which was launched in 2013. With the SSW Alfa application, residents of the city of Surabaya can process service requests online. Gubeng Village consistently serves residents by using the digitalization system provided by the Surabaya City Government. The aim of this research is to describe the implementation of the Surabaya Single Windows Alfa digitalization service program in Gubeng Village, Gubeng District, Surabaya City based on the theory of Successful Program Implementation according to George Edward III which consists of Communication, Disposition, Resources and Bureaucratic Structure. The method used in this research is descriptive qualitative by collecting observation and interview data. The research results show that the Surabaya Single Windows Alfa program has been running well. However, in its implementation there are still several obstacles that hinder the implementation of the program. The inhibiting factors found in this research are the need for equal understanding of the application of Surabaya Single Windows Alfa for human resources in Gubeng Village and the lack of socialization to the community regarding the Surabaya Single Windows Alfa program. This results in many people still not understanding the terms or documents required for the application.

Business transformation in the digital era requires an innovative marketing approach. One way is by utilizing the potential of the internet and information technology. This research focuses on the important role of landing pages in designing online experiences for consumers. The theoretical basis involves the concept of marketing transformation, landing page optimization, and the importance of brand awareness for waste collection services. The methodology used adopts a qualitative approach with a case study in Karung Sampah. Data is collected through observation and analysis using third parties, namely Google Search Console and Google Analytics. It was found that responsive design, relevant content, and social media integration played an important role in the success of the campaign (brand awareness)

Mass communication, messages are called information or news. In presenting news, every media, especially online media, is required to always present news presentations that are able to attract readers in such a way. Issues in the news are conveyed through various media, one of which is online media. Likewise, Tempo media not only presents literacy media in the form of magazines, but also online media. The development of globalization and information has made it easy for various issues to spread, such as the issue of the existence of various gender terms currently, one of which is gender neutral which has become a news issue and is also an issue taken up by researchers. One of the gender neutral statements occurred in one of the UNHAS students as reported by Tempo.co. This research uses descriptive qualitative research methods. Data collection techniques use observation and documentation. The aim of this research is to analyze the framing in the news about the expulsion of Hasanuddin University students who claim to be gender neutral by the online media Tempo.co using the Pan and Kosicki model based on the classification of four syntactic, script, thematic and rhetorical structures. The results of this research are that if it is concluded from Pan and Kosicki's four structures, there are several points in the news published by Tempo.co, namely first, the pros and cons of gender neutral recognition by a student. Second, the lecturer's attitude violates the code of ethics. Third, Tempo.co's stance is pro gender deviation.

This writing aims to determine the implementation of the use of Accurate online software at the Sukoharjo Regional Public Printing and Publishing Company (Perumda Percada). The main objective is to determine the positive impact of using Accurate online software on Perumda Percada. Perumda Percada as an entity operating in the printing industry, this company is faced with challenges in managing inventory, financial monitoring and efficient resource management. Information data is obtained from direct observation. The results show that the implementation or application of Accurate online has helped in recording finances at Perumda Percada. User-friendly, Accurate online makes it easier for employees to input and collaborate between departments. Apart from that, Accurate online software also helps management in monitoring the financial reports that have been produced.

The existence of social media does not always have a good impact, on the side of privacy and security that someone has on social media is often abused. Even more so in today's digital era. Various aspects of human life, such as education, business, entertainment, communication, and public relations, are influenced by the rapid development of information and communication technology in the digital era. The occurrence of hoaxes and misuse of personal data of social media users is a negative impact that is rife today. This article seeks to examine strategies that social media users can take in dealing with online privacy and security challenges. The method used is qualitative research, more precisely literature research. Data analysis techniques used data reduction, which means data analysis is done to summarize, choose the most important themes and patterns, and discard the unimportant ones. Researchers select information that is really important to include in this scientific work. Furthermore, Display Data (Data Presentation) is when a set of data is arranged so that conclusions can be drawn. The result is that social media users must adopt a variety of proactive strategies to deal with online privacy and security challenges in the digital age.

This research was aimed at determining the effect of service quality and consumer satisfaction on the Shopee e-commerce application in the city of Solo Raya. The sample in this research is people who have made online purchases via the Shopee e-commerce application. In this research, data was collected by distributing questionnaires online to 100 respondents, all of whom were residents of Solo Raaya City. The variables used in this research are the service quality variable as the independent variable (X) and Customer Satisfaction as the dependent variable (Y). The analysis in this research is data instrument testing (validity test and reliability test), classical assumption test (normality test and heteroscedasticity test), hypothesis test (simple regression analysis, f test, and partial test (t test)). The results of the tests that have been carried out are that Service Quality has a positive and significant effect on Consumer Satisfaction for users of the Shopee e-commerce application.

Social media (social media) has now become a part of the life of Indonesian people who are very phenomenal. Various kinds of advantages and conveniences are offered to interact with everyone both in terms of business even from various circles. Not only that, with the development of internet use and communication technology devices such as smartphones that are increasingly advanced, it has become one of the drivers of the growth of new networking sites that offer friends and information online. Social media has also become the backbone as a means of communication in this digital century. This study aims to determine students' perceptions about the extent of the use of social media in helping them learn English. English that is expected to be understood and learned is English in hospitality and also in advertising language. English that is expected to be understood and learned is English in hospitality and also in advertising language. This research is important to find out how students perceive the effectiveness of using social media to support their learning and understanding and creativity in the field of English for Hospitality and in compiling advertising language. A total of 50 students from the English Literature study program of Udayana University will be used as data sources in conducting this research. This research will use qualitative methods with a case study design. The use of questionnaires as well as semi-structured interviews will be carried out in collecting data. In analyzing the data will use a basic statistical model of the results of questionnaires on students. Meanwhile, the results of the interview data will be analyzed with the Flow model from Miles and Huberman.

Technological developments have brought significant changes in lifestyle, especially among Generation Z (Gen Z). One phenomenon is the popularity of online games such as Mobile Legends. This research aims to investigate the influence of the intensity of playing Mobile Legends on the language behavior of Gen Z. In this research, the author used a descriptive study research method with a quantitative approach, and used a Google Form questionnaire as a data collection medium. This research involved an online survey of teenagers aged 11 to 26 years using Google Form which was distributed using social media. The research results show that the Mobile Legends game has a significant impact on various aspects of teenagers' lives, including physical responses, body movements, facial expressions, imitation of character movements, and use of typical terms.

This research aims to find out what form of legal protection there is for consumer data who make loans through online applications in Gorontalo and to find out what efforts consumers can take if there is a dispute with the lender regarding leakage of consumer data. This research is empirical normative legal research conducted at the Gorontalo Regional Police and victims of data misuse by online loans. Primary data and secondary data obtained through library research and field research were then analyzed qualitatively. The research results show that the form of legal protection for consumer data who make loans through online applications in Gorontalo is carried out in three forms, namely: first, protection through regulations, namely in the Personal Data Protection Law, the Consumer Protection Law, and Article 1338 of the Civil Code. Second, protection through law enforcement efforts carried out by the police, as well as preventing misuse of data through legal education as a form of preventive legal protection. Meanwhile, efforts that consumers can take if there is a dispute with a lender regarding leakage of consumer data are legal action taken by the police through reporting complaints from the public to investigations that follow up on complaints from the public, and monitoring and taking action carried out by the OJK as parties who carry out activities regarding the implementation of non-bank banking institutions such as online loans. 

The growth of the capital market in Indonesia is currently of great interest to the public. Being an investor in the capital market provides benefits, but each investment instrument certainly has its own risks. This research aims to provide information to potential investors at PT Harum Energy (HRUM) using fundamental analysis and technical analysis with data obtained through online websites that provide information regarding company financial reports and candle chart patterns or price history of a company. Provide views to determine which issuer to choose. Fundamental analysis by looking at the value of Earning per Share (EPS), Price Earning Ration (PER), Debt Equity Ration (DER). Then technical analysis using the theory of Patern Chart Patterns, golden crosses, Relative Strength Index (RSI). The results of this research provide results that can later be considered when choosing PT Harum Energy shares as an investment option.

Bank Syariah Indonesia (BSI) is a financial institution that offers a variety of products, including savings with wadiah contracts (maintaining the authenticity of assets) known as "Easy Wadiah Savings". This savings product uses Wadiah Yad Damana contract in Rupiah currency with a zero-profit deposit system. There is no monthly management fee for these savings. You can also make free cash withdrawals at all BSI ATMs and Bank Mandir. In addition, all EDC Bank Mandir, EDC Indonesia, and EDC PRIMA networks are free of charge. In addition to mobile and internet banking, you can easily transact with ATM cards that you can use at all BSI ATMs, Bank Mandir, ATM Bersama, ATM Prima, ATM Link, and ATMs with the VISA logo. The account opening process can be done online through the BSI mobile application. This research is based on qualitative methods with descriptive explanations of data results.  The data used is obtained from various references or secondary data, such as journals, articles, dissertations, and other sources. Research shows that customer interest in Easy Wadiah savings is increasing from year to year. The reason is, that the marketing strategy implemented by Bank Syariah Indonesia was successful and made many customers use Wadia contracts.

In the modern era, Muslim fashion, one of which is the hijab, is experiencing developments every year. Hijab is Muslim clothing that is very popular with Muslim women in Indonesia. This incident happened because Muslim women in Indonesia are aware that wearing the hijab is an obligation. This provides an open space for companies to produce Muslim clothing, especially hijabs, to become the main target market in the country. The purpose of this research is to find out whether promotions and testimonials have an influence on purchasing interest through the mediating variable of consumer trust in Buttonscraves products. There were 51 participants in this study and data was collected through an online survey using a Google form. The sampling technique was carried out using purposive sampling techniques and primary data types, as well as collecting questionnaires. The results of the analysis show that promotions have a significant effect on buying interest, testimonials have a significant effect on buying interest and testimonials have a simultaneous effect on buying interest in Hijab Buttonscraves.

PT Kereta Api Indonesia (KAI) is a company that monopolizes unrivaled rail transport services, but on Java Island it is vulnerable to competitors in other transport services sectors in the world. The purpose of this study was to find out whether the influence of price and quality of service on the satisfaction of railway consumers in the city of Solo Raya. Sampling technique using quota sampling and random sampling techniques with respondent criteria is consumer satisfaction in using railway services, which is 51 respondents. Data collection is done using questionnaires distributed online or electronically using Google Form support. The results of the study showed that the influence of price and quality of service has a significant influence on consumer satisfaction.

This study aims to analyze the influence of Social Media Marketing mediated by word of mouth on purchasing decisions at the JajanDaging Online Store. Many companies are switching from conventional promotional media to digital promotional media in marketing their products, because most Indonesian people already have internet access. Social media is one of the media that can be used to carry out promotional activities using the internet. The use of Instagram social media will form an effective marketing communication strategy, namely word of mouth. This research is a quantitative research using non-probability sampling techniques using questionnaires to collect data. The number of samples taken was 114 respondents, the JajanDaging consumers in the cities of Jakarta, Bogor, Depok, Tangerang and Bekasi. The analysis technique used is the Sobel test using path analysis and the VAF test. Based on the results of the analysis it was found that social media marketing variables had a positive and significant effect on purchasing decisions for JajanDaging consumers, social media marketing variables had a positive and significant effect on word of mouth for JajanDaging consumers, word of mouth variables had a positive and significant effect on purchasing decisions for JajanDaging consumers , and the word of mouth variable significantly mediates the relationship between social media marketing and purchasing decisions for JajanDaging consumers.

Opening an online account is a banking service provided by the bank to make it easier for customers who want to open an account at a bank. However, in operation, there are also those who experience problems opening online accounts. The purpose of this research is to determine the decision-making process of Bank Syariah Indonesia KCP Simpang Limun in resolving the opening of online accounts for problematic customers. The matters described include the factors causing online account openings, the bank's decision-making mechanism in resolving problematic online account openings. This research uses qualitative methods while the data collection methods used are interviews, observation and documentation. The results of this research indicate that to overcome problems in opening online accounts for customers of Bank Syariah Indonesia KCP Simpang Limun by authorizing the customer's account through the bank supervisor. Before opening an online account, customers should pay attention to the condition, both of the smartphone used and the data that will be used registered.

This research was conducted to determine and explain the influence of advertising, brand image and price on interest in purchasing Le Minerale products. The research was carried out by distributing questionnaires online using Google Form. This research uses quantitative methods, the population in this research is consumers who use Le Minerale products in the Greater Solo area with a sample size of 105 respondents. The research was carried out with the help of the SPSS 27.0 application as a tool for calculating data obtained using 4 variables, the independent variable is advertising, brand image and price, while the dependent variable is purchase interest. The analysis used in this research is the classical assumption test, multiple linear regression and hypothesis testing. The results of the F Test research obtained a calculated F value of 13.139 > 2.460 with a significance value of 0.000 < 0.05 so it can be concluded that advertising, brand image and price simultaneously influence purchasing interest.