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Dinda Natasya Amarty; Candraningrat Candraningrat

Global Leadership Organizational Research in Management 2024 STIKes Ibnu Sina Ajibarang

This research aims to analyze the influence of service and product quality on the level of customer satisfaction of PT. Bank BRI KC Balikpapan Sudirman. Using a survey-based quantitative approach, this research involved 30 respondents as samples. The data obtained was analyzed using the multiple linear regression method using SPSS version 26 software. The research results show that service quality and product quality have a positive and significant impact on customer satisfaction. The regression coefficient for service quality was recorded at 0.313 with a significance level of 0.020, while the regression coefficient for product quality was 0.493 with a significance level of <0.001. The R Square value obtained is 0.537, indicating that 53.7% of the variation in customer satisfaction can be explained by these two variables, while the other 46.3% is influenced by factors outside this research model. These results confirm that product quality has a more dominant influence on customer satisfaction than service quality. Therefore, banks are advised to continue to innovate in developing product features and improving service quality through regular training for employees. This research provides a practical contribution to the banking sector in an effort to increase customer satisfaction and loyalty.

Elca Vebi Anggelyani; Widarto Rachbini

Journal Economic Excellence Ibnu Sina 2024 STIKes Ibnu Sina Ajibarang

This study aims to explore how customer satisfaction can moderate the relationship between e-word of mouth (e-WOM) and e-commerce repurchase intentions. In today's digital era, e-WOM has become one of the important factors that influence consumer purchasing decisions. The method used surveyed e-commerce customers and analyzed the data using moderation regression. The results show that customer satisfaction is an important factor influencing the positive effect of e-WOM on repurchase intentions. These results provide e-commerce businesses with important knowledge to create effective marketing strategies and improve customer experience. It is hoped that this work will serve as a reference source for further research on the way these variables interact in the context of e-commerce.

Amelia Salsa Sabila; Eka Faradila Yasmin; Salma Rahmadani; Saski Aulia; Umi Widyastuti +1 more

CiDEA Journal 2024 Universitas 17 Agustus 1945 Semarang

This research aims to analyze the effect of E-Service Quality and Perceived Value on Customer Satisfaction in using the Flip application. This study uses quantitative methods by collecting data through a Likert scale questionnaires distributed to active S-1 and D-4 students of the Faculty of Economics and Business State University of Jakarta who are Flip application users. The sampling method applied is purposive sampling, with a final sample of 86 respondents. The data collected was then analyzed using multiple linear regression with the help of SPSS software. The results showed that the two independent variables, namely E-Service Quality and Perceived Value, had a significant positive effect on Customer Satisfaction, both partially and simultaneously. E-Service Quality has a more dominant influence than Perceived Value with a regression coefficient of 0,379. This finding indicates that efficient, reliable, and high-value digital services contribute significantly to increasing Flip user satisfaction.

Purwo Hindarto; Eny Rochaida; Warsilan Warsilan

International Journal of Economics, Commerce, and Management 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

The aim to be achieved through this research is analyzing and knowing the Effect of Foreign Direct Investment and Domestic Direct Investment with Total Population on Economic Growth and Welfare in Berau Regency. by using analysis path. This study is causality, which analyzes the effect of variables Independnt on the variables Dependent. The variables used are variables of Foreign Direct Investment and Domestic Direct Investment with Total Population on Economic Growth and Welfare in Berau Regency. He data used in this study are the secondary time series data from 2010 to 2017 sourced from the Provincial BPS and other sources in the Provincial Government of East Kalimantan. The data that has been collected is then analyzed quantitatively and qualitatively to provide the proposed hypothesis by using analysis path. The results show that the Foreign Direct Investment has a negatif and not significant on Economic Growht. Domestic Direct Investment has a positive and not Significant on Economic Growht. Total Population has a negatif and not significant on Economic Growth. Foreign Direct Investment has a positive and significant on Welfare. Domestic Direct Investment has a positive and not significant on Welfare. Total Population has a positive and significant on Welfare. Economic Growth has a positive and not significant on Welfare.

Desriani M. J. U. Pati; Mustakim Sahdan; Cathrin W. D. Geghi; Agus Setyobudi

Jurnal ilmu Kesehatan Umum 2024 Asosiasi Riset Ilmu Kesehatan Indonesia

Health checks in the market are an effort to determine the condition of a clean, safe, comfortable and healthy market environment. An unhealthy market will increase the density of flies which will have an impact on the transmission of fly-based diseases in the market. The purpose of this study was to determine the description of the health conditions of the market environment and the density of flies in the Traditional Markets of Kupang City. The type and design of the research used was descriptive research with a survey method. This research was conducted at the Traditional Markets of Kupang City in September-October 2024. The population in this study was the Traditional Markets in Kupang City. The samples in this study were Oebobo Market, Kasih Naikoten Market and Oeba Market. Data analysis was conducted descriptively, The results of the study showed that from 124 assessment variables obtained a total score of yes for Oebobo Market of 58 (46.77%), a total score of yes for Kasih Naikoten Market of 50 (40.32%) and a total score of yes for Oeba Market 44 (35.48%) with the third category of markets not meeting the requirements of a healthy market and the results of measuring the level of fly density at the Kupang City Traditional Market with each Market 3 points determined namely Meat Stall, Raw Fish Stall and Trash bin at Oebobo Market obtained an average fly density of 6 tails/blockgrill, at Kasih Naikoten Market the average fly density was 10 tails/blockgrill and at Oeba Market the average fly density was 9 tails/blockgrill with a high fly density category. Therefore, cooperation is needed between the government and the local community to maintain each other and create a healthy and clean market environment to avoid disease.

Puspita Puji Rahayu; Ervina Kumalasari; Benedicta Audrey Putri Trisnadewi

Jurnal Publikasi Ilmu Psikologi. 2024 Asosiasi Riset Ilmu Kesehatan Indonesia

This study aims to analyze the relationship between Authentic Leadership, Organizational Support, and Job Demands on Employee Resilience, with Job Satisfaction serving as a mediating variable. The research focuses on employees of multinational companies in Semarang, utilizing a quantitative approach with regression analysis to evaluate direct, indirect, and interaction effects among the variables.The findings reveal that Authentic Leadership does not significantly influence Employee Resilience directly, though it demonstrates a positive trend, indicating its potential role in creating a supportive work environment for resilience development. Similarly, Organizational Support shows no significant direct effect on Employee Resilience, suggesting that individual perceptions of organizational support may be influenced by other unexamined factors. Job Demands, while having a positive relationship with Employee Resilience, are also not statistically significant, implying that well-managed work demands may positively contribute to resilience without imposing excessive stress.Job Satisfaction as a mediating variable does not significantly explain the relationship between independent variables and Employee Resilience. Additionally, the interaction effects between Job Satisfaction and the independent variables (Authentic Leadership, Organizational Support, and Job Demands) are not significant. These findings suggest that while Job Satisfaction remains essential, its mediating or moderating role in this context is limited.Nevertheless, the overall regression model, which incorporates all variables and interactions, is statistically significant (F = 16.369; p < 0.001), indicating that the combination of these factors collectively influences Employee Resilience. This highlights the importance of considering multiple organizational factors to enhance employee adaptability and productivity.

Naufal Mu’ammar; Rida Mahmudah; Agus Afandi

Jurnal Pelayanan Masyarakat 2024 Lembaga Pengembangan Kinerja Dosen

This study focuses on analyzing the impact of accessibility, facilities, and experiences on the community's interest in visiting the Wonosari Village Hall in Grujugan, Bondowoso. The research employs a qualitative method based on a literature review, integrating various previous studies that have explored the community's interest in visiting the Wonosari Village Hall. Additionally, quantitative data were obtained through interviews with village officials and several local residents. The village hall itself plays a crucial role in supporting various administrative activities, including agendas related to both sub-district and district-level governance. The findings indicate that each variable significantly influences the community's interest in visiting the village hall. Accessibility contributes to the ease with which residents can reach the village hall, while facilities and experiences are closely linked to the satisfaction levels following their visit. Those three plays a key role in determining the extent of the community's reliance on the village hall services, particularly in the context of technological advancements that allow for the use of social media and the internet. This aims to contribute to the fields of education, social sciences, and environmental studies, and serve as a reference for other researchers interested in further exploring the Wonosari Village Hall.

Nafisah, Sayyidati; Muniroh, Hetty

KOMPAK : Jurnal Ilmiah Komputerisasi Akuntansi 2024 Universitas Sains dan Teknologi Komputer

Company value can show how it performs in running the business. Company size, profitability, age and capital structure can have an effect on company value as proxied by PBV. This study was carried out in order to find out how company size, profitability, age and capital structure affect the value of Food and Baverage companies listed on the IDX during the 2019-2023 period. This study consists of the dependent variable company value, while the independent variables are company size, profitability, age and capital structure. The population used was 32 food and load businesses that were members of the BEI from 2019 to 2023. In this research, data was collected using a purposive sampling method. In this study sample, the research consisted of eleven companies with a total of fifty-five observations. The samples that have been collected are analyzed and processed using multiple linear regression tests. This study has findings that company size and age have an insignificant negative impact on company value, conversely the profitability variable has an insignificant impact on company value and capital structure has a positive impact on company value. 

Aditia Sepdiansyah

International Journal of Economics, Management and Accounting 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This research aims to obtain empirical evidence about influence earnings management and financial performance on company value listed on the Indonesian Stock Exchange (BEI) in the 2019-2023 period. The data used in this research is secondary data. Analysis of research data using multiple linear regression with the help of IBM SPSS 25 program. The independent variables in this research are earnings management and financial performance. And, the dependent variable in this research is company value. Using the purposive sampling method as a sampling technique sample, so that a population of 80 companies is obtained. In this research,24 non-financial state-owned companies were used as samples. For know the magnitude of the influence of earnings management and financial performance used regression analysis, correlation analysis F test and t test and coefficient analysis determination. The results of this study indicate that the variables are variable Earnings management does not have a significant effect on company value. meanwhile, financial performance significant positive effect on company value.

Della Puspita; Nera Marinda Machdar

Jurnal Mutiara Ilmu Akuntansi (JUMIA) 2024 Pusat Riset dan Inovasi Nasional

This study discusses capital structure, company growth, working capital and net sales on profitability listed on the IDX. In the context of increasingly fierce business competition, companies are required to increase revenue and manage resources well to achieve an optimal level of profitability. The purpose of this study is to find and analyze theories that mention the effect of capital structure, company growth, working capital and net sales on profitability. This research uses the literature review method. In this study, researchers present the reasons for other explanatory variables, as well as findings from previous literature. The theories behind this research are agency theory, exchange theory and signal theory. The mapping of other explanatory variables that suggest profitability consists of capital structure, Company growth, working capital and net sales. The results suggest that there are different relationships between capital structure, corporate growth, working capital and net sales on profitability and thus no consensus has been reached. This study provides a detailed illustration based on reality and can help future research using capital structure, firm growth, working capital and net sales on profitability.

Lafreda Nanda Wibowo; Widarto Rachbini

Journal Economic Excellence Ibnu Sina 2024 STIKes Ibnu Sina Ajibarang

This study aims to analyze the effect of service quality and ease of use on millennial consumer satisfaction on the Tokopedia e-commerce platform. Along with the development of technology, e-commerce has become the main choice for consumers because of its convenience, accessibility, and ease of use. This study uses a quantitative method with a survey approach by distributing online questionnaires to respondents who meet demographic criteria, with a purposive sampling technique. Data analysis was carried out using SPSS, including normality tests, ANOVA, and coefficient analysis to measure the effect of service quality and ease of use on consumer satisfaction. The results of the study show that both variables have a positive and significant effect on consumer satisfaction, so that improving service quality and ease of use is an important strategy in building customer loyalty in the digital era.

Cut Muzifatul Ummah

Jurnal Manajemen Kewirausahaan dan Teknologi 2024 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This research aims to analyze factors that relate to and influence the performance of employees at the regional secretariat of Nagan Raya district. The research was conducted in August and September 2018 with a sample size of 109 participants and 20 respondents to test the research instruments. The sample for this research was taken randomly (simple random sampling). Path analysis (part analysis), using the SPSS version 21 computer, was used to test the empirical hypothesis. The research results show that Leadership Style (X1) has a direct effect on Job Satisfaction (X3) of = 0.382 or 38.2%, Teamwork (X2) has a direct effect on Job Satisfaction (X3) of = 0.380 or 38%, Job Satisfaction (X3 ) has a direct effect on Employee Performance (Y) of = 0.255 or 25.5%, Leadership Style (X1) has a direct effect on Employee Performance (Y) of = 0.238 or 23.8%. Thus, Job Satisfaction is the most dominant variable that can increase the Job Satisfaction of Nagan Raya Regency regional secretariat employees.

Natalia Gurusinga; Yani Rizal; Puty Andiny; Safuridar Safuridar

Jurnal Bisnis, Ekonomi Syariah, dan Pajak 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This research aims to see how much influence the government has on FDI and household consumption expenditure on economic growth in West Nusa Tenggara. This research uses two independent variables, namely FDI and household consumption expenditure, and one dependent variable, namely economic growth. This research uses a Six year time span from 2018-2023. The results of this study show that FDI has a positive and insignificant effect on economic growth and household consumption expenditure has a positive and significant effect on economic growth.

Gisca Dwi Desriyunia; Nera Marinda Machdar

Jurnal Mutiara Ilmu Akuntansi (JUMIA) 2024 Pusat Riset dan Inovasi Nasional

The development of the business world in developing countries encourages companies to increase company value by improving their reputation in the eyes of the public. One important step in this effort is to increase profits and demonstrate responsibility towards the environment and society. This research aims to find and analyze theories that discuss the influence of green accounting, environmental performance and profit growth on company value. This research uses the literature review method to analyze and present the reasons behind the explanatory variables, as well as findings from previous research. The theories behind this research are agency theory and signal theory. Variables that are thought to influence company value include green accounting, environmental performance, and profit growth. The research results show that the relationship between green accounting, environmental performance and profit growth on company value varies, so a clear agreement has not been reached. This study provides a detailed picture based on existing facts and can be a reference for further research that uses green accounting, environmental performance and profit growth variables.

Julita Julita; Afya Aulia; Ghina Muthmainnah Zain; Kheisya Nabillah Handayani

Pajak dan Manajemen Keuangan 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This study aims to determine whether transaction ease and integrated services influence the decision to use the GoPay e-wallet. The independent variables in this research are transaction ease (X1) and integrated services (X2), while the dependent variable is the decision to use GoPay (Y). The population of this study consists of undergraduate and diploma students (S1 and D4) from the Faculty of Economics at Universitas Negeri Jakarta. The sampling technique employed was random sampling, with primary data collected through a Likert-scale questionnaire. The data obtained were analyzed using Stata 13 software through classical assumption tests and multiple linear regression analysis. The results indicate that, partially, transaction ease and integrated services do not significantly influence the decision to use GoPay. However, simultaneously, these variables collectively affect the decision to use GoPay.

Fery Rahmat Angriawan Bagu; Fitryane Lihawa; Dewi Wahyuni K. Baderan

Jurnal Ilmu Kesehatan 2024 Lembaga Pengembangan Kinerja Dosen

Stunting is a major health problem in Indonesia which affects physical, cognitive growth and future disease risk. This study aims to analyze the effect of drinking water source quality on the prevalence of stunting in Gorontalo Province. The research is a quantitative research. The source of data in this study is secondary data with a target number of 208,303 households who are couples of childbearing age, pregnant women, and families with children 0-59 months in Gorontalo Province. Analysis result showed that there is a significant influence between drinking inadequate water and the risk of stunting with a sig value. 0.003, and the value of R = 0.956 and R² = 0.913, which means that 91.3% of the drinking water variable affects the level of stunting risk.  Inadequate water increases the risk of infections such as diarrhea, which inhibits the absorption of nutrients. Providing clean water should be a priority to reduce stunting. However, this intervention needs to be complemented by improved sanitation, community education, and improved child nutrition. This study is expected to be the basis of strategic policies to reduce the prevalence of stunting in Indonesia.

Fahrezi, Mochamad Zaky; Balqis, Siti Rania; Rahmawati, Deliana; Azzahra, Aulira Mahel Putri

Jurnal Bintang Pendidikan Indonesia 2024 Pusat Riset dan Inovasi Nasional

This study aims to analyze the influence of income, financial literacy, and Fear of Missing Out (FOMO) on the consumptive behavior of students who use Shopee from an Islamic perspective. The research employs a quantitative approach with data collected through questionnaires distributed to Shopee-using students, utilizing a Likert scale of 1–5. The sampling technique applied is accidental sampling, and data analysis is facilitated by SPSS software. The results reveal that the Adjusted R Square value of 13% indicates that income, financial literacy, and FOMO explain 13% of the variance in students' consumptive behavior, while the remaining 87% is influenced by other factors not included in the study. Simultaneous testing shows an F-value of 5.420 with a significance of 0.002, confirming that the three independent variables significantly affect students' consumptive behavior. Notably, financial literacy and FOMO have significant impacts on students' levels of consumption. This study contributes to the literature on consumptive behavior in the context of Islamic values and provides practical guidance for students to manage their consumption wisely. Additionally, the findings offer valuable insights for e-commerce platforms to design more responsible marketing strategies aligned with Islamic principles.

Rahma Dwi Frasansyah; Elyanti Rosmanidar; Neneng Sudharyati

Jurnal Bisnis, Ekonomi Syariah, dan Pajak 2024 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Consumptive behavior is the activity of spending one's finances based on desires without thinking about needs and not accompanied by logical decision making. Consumptive behavior is commonplace among students and staff at a university, they always follow current trends and make purchases because of attractive promotions. The aim of this research is to find out the influence of the use of online shops, digital promotions, lifestyle and self-control on the consumer behavior of the FEBI UIN Jambi Academic Community. This research was carried out using a quantitative descriptive approach and carried out direct observations in the field, as well as using the SPSS 29 tool. The results of this research were that there was no significant influence on the variables of online shop use and self-control on consumer behavior because the results obtained were 0.340 > 0.05 and 0.728 > 0.05, but in the digital promotion and lifestyle variables there is a significant influence on consumer behavior because the results obtained are 0.001 > 0.05. And a simultaneous influence was found between the variables of online shop use, digital promotions, lifestyle and self-control on consumer behavior. And there is a joint influence of the variables of online shop use, digital promotions, lifestyle and self-control on consumer behavior. And the influence of variables X1 (Use of Online Shop), X2 (digital promotion), X3 (lifestyle) and This  

Arinda Tri Kusuma Dewi; Rr. Tjahjaning Poerwati

International Journal of Economics and Accounting 2024 International Forum of Researchers and Lecturers

This study aims to determine and examine the influence of Enterprise Resource Planning (ERP), Liquidity, and Corporate Social Responsibility (CSR) on Financial Performance in manufacturing companies listed on the Indonesia Stock Exchange (IDX) from 2019 to 2023. This research uses quantitative data in the form of annual reports and sustainability reports of manufacturing companies obtained from the official website of the Indonesia Stock Exchange (IDX) at www.idx.co.id and the related company websites. The data collection technique used the documentation method, with 23 companies meeting the criteria for this study. The data analysis technique used in this research employs quantitative analysis techniques, specifically Multiple Linear Regression. (Multiple Linear Regression). The statistical program used in this research is SPSS 26.0 to test the influence of independent variables on the dependent variable. The results of this study indicate that the variables Enterprise Resource Planning (ERP), Liquidity, and Corporate Social Responsibility (CSR) have a positive and significant impact on financial performance (ROA).

Ons Edin Musa

Bilangan : Jurnal Ilmiah Matematika, Kebumian dan Angkasa 2024 Asosiasi Riset Ilmu Matematika dan Sains Indonesia

This research investigated the biomechanical variables of movement analysis and its essentialcomponents for handball players at the College of Physical Education and Sports Sciences, Al-MustansiriyaUniversity, during a league match and university qualifiers. The data was analyzed using binary logisticregression, a mathematical model that defines the link between a dependent variable, which takes the valueof one when a goal is scored against the opposing team and zero when no goals are scored, and independentfactors.The bird swarm algorithm will be used in this research. It is one of the artificial intelligencealgorithms that rely on the intelligence of living flocks by monitoring their movements, such as birds, bees,cats, chickens, and many other swarm algorithms.The conclusions we reached from this study are as follows: When using logistic regression, we foundonly four explanatory variables that affect the dependent variable. They are detailed as follows: The twoexplanatory variables (The maximum height of the hip and Flight time until leaving the ball) and thedependent variable (shooting) have an inverse relationship and affect it. The two variables (Knee angle at themoment of thrust and The instantaneous speed of the ball) have a positive relationship with aiming and affectit.When we used the Bird Swarm algorithm, we found that all the explanatory variables included in thestudy had a significant effect on the dependent variable. The variables (Knee angle at the moment of thrust,Rising angle, Flight angle, The instantaneous speed of the ball, and the horizontal distance of theperformance) have a positive relationship, with the dependent variable (shooting). In contrast (The maximumheight of the hip and Flight time until leaving the ball) have an inverse relationship with the dependentvariable.Using the logistic model helps sports coaches and researchers to estimate and predict models,especially when the dependent variable takes values ​​(one or zero). In contrast, we noticed that the resultswere more accurate and objective when using the bird swarm algorithm. It further helps academics, thoseinterested in sports, and coaches benefit from these results.