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Digital outpatient services are an important alternative in providing fast, efficient, and affordable health services, especially after the COVID-19 pandemic. However, this system change requires an active role from Health Care Administrators in designing strategies that can maintain and improve patient satisfaction. This article aims to analyze how the role of health administrators in developing technology-based quality management strategies to optimize patient experience in digital services. This study uses a qualitative approach with literature studies and analysis of digital outpatient service policies. The results of the study indicate that the success of increasing the patient satisfaction index depends on the administrator's ability to design effective digital communication strategies, virtual queue management, digital HR training, and strengthening online feedback systems. The involvement of administrators in strategic decision-making also makes a major contribution to improving service quality. The main recommendation of this study is the need to strengthen the capacity of health administrators in aspects of information technology, digital risk management, and patient engagement. With this strategic role, health administrators are at the forefront of the transformation of digital health services in the future.

Stunting is a chronic nutritional issue that significantly affects children's long-term growth and development. One of its primary causes is the lack of knowledge among mothers and families about balanced nutrition and the skills to manage household income effectively. This community engagement program aimed to enhance the knowledge of mothers and families through leaflet-based education on child nutrition and household income management for stunting prevention.The activity was conducted in the working area of Puruk Cahu Public Health Center, Central Kalimantan, involving 30 housewives with children under five years old. The education was delivered through lectures using both leaflet and PowerPoint media, and the implementation consisted of three stages: preparation, implementation, and evaluation. The results showed that empowering mothers and families through leaflet media is an effective educational strategy. After the intervention, participants showed a significant improvement in understanding the importance of early nutritional intake, the concept of balanced nutrition, and simple strategies for managing household finances to meet their children's nutritional needs. In addition, participants became more aware of the family's active role in ensuring quality food consumption for children and the long-term impacts of malnutrition.It is expected that this increased knowledge will enable mothers and families to become agents of change in preventing stunting and fostering an environment that supports optimal child growth and development.

This study aims to identify and evaluate employee performance (Y) as the dependent variable and performance allowance (X) as the independent variable at the Banjarmasin State Polytechnic. Employee performance is influenced by work engagement (Z) as an intervening variable. The research employs a quantitative approach, with a sample of 94 employees from Poliban, selected through random sampling. The sample size was determined using Slovin's formula. A Likert scale, ranging from 1 to 5, was used to measure the variables in this study. Path analysis and multiple linear regression were applied to examine the relationships between variables X, Z, and Y. Data were processed using SPSS 25. The study findings reveal four key results: (1) work engagement has a positive and significant direct effect on employee performance; (2) performance allowance has a positive and significant direct effect on work engagement; (3) work engagement positively and significantly mediates the relationship between performance allowance and employee performance; (4) work engagement plays a key role in enhancing employee performance through its mediating effect.  

In the digital era, marketing communication must dynamically adapt to technological developments and shifts in consumer behavior. Social media, interactive content, and data-driven marketing have become essential components of modern strategies. Social media platforms not only serve promotional purposes but also enable direct engagement, feedback collection, and the strengthening of emotional connections with consumers. Visual content such as videos and photos of urban farming activities help expand outreach and raise public awareness. This study aims to analyze the marketing communication strategies that strengthen urban farming programs in Mangunsari Village, Salatiga City, using a qualitative approach. The findings reveal that urban farming actors actively utilize multiple communication platforms—both written and digital—to promote their initiatives. Key strategies include publishing features on digital platforms such as Kompasiana.com and optimizing social media to showcase cultivation and harvest activities. Furthermore, the support from local administrative officials plays a vital role in enhancing marketing communication efforts. Policy guidance and facilitation of interactions with external stakeholders create broader networking opportunities. This success story illustrates that a synergy between creative communication strategies and institutional support can effectively promote urban farming as a community-based solution for improving local welfare through the use of local wisdom.

Background: Antimicrobial resistance (AMR) is an increasing global health challenge, especially due to the irrational use of antibiotics. Increasing public awareness of the dangers of AMR is an important step in prevention and control efforts. A counseling program on AMR awareness has been implemented as part of the Community Service Program by Bali International University students in Punggul Village, Badung Regency, Bali Province. Method: This community service activity was carried out on September 5, 2023 and was attended by more than 50 participants, the majority of whom were housewives. The methods used included the presentation of educational materials, interactive sessions, and local culture-based campaigns to increase public understanding regarding the proper and wise use of antibiotics. Results: Evaluation through posttest showed that there was fair knowledge (73.0%) and positif attitude of participants (100%) regarding the importance of rational use of antibiotics. In addition, this activity had a positive impact on students as implementers, especially in improving communication skills, leadership, and community empowerment. Conclusion: This program showed that a community-based educational approach that is sensitive to the local context has significant potential in raising awareness of AMR. Active involvement of young people as agents of change can be a sustainable strategy to support AMR control efforts at the local and global levels.

This research explores cultural preservation strategies through the development of the tourism sector, using the Surakarta Palace as a case study. The Surakarta Palace, a cultural heritage site in Central Java with significant historical and cultural value, plays a vital role in preserving Javanese traditions while contributing to regional tourism growth. This study adopts a descriptive qualitative method with data collected through observation, interviews, and documentation. The findings reveal that the Surakarta Palace actively preserves culture through various initiatives such as organizing traditional ceremonies, staging classical Javanese art performances (like gamelan and wayang), and managing museums that house historical artifacts and royal collections. These strategies serve not only to maintain cultural continuity but also to increase the attractiveness of the palace as a cultural tourism destination. Despite these efforts, several challenges remain. These include limited financial resources, minimal use of digital media for promotion, and the lack of public awareness—especially among younger generations—regarding the importance of cultural heritage. To address these challenges, the study emphasizes the need for integrated collaboration between the government, the Surakarta Palace institution, and the surrounding community. Strengthening digital-based promotional strategies and educational outreach is also considered essential to increase public engagement and sustainable tourism impact. In conclusion, the Surakarta Palace serves as a strategic model for cultural preservation within the tourism framework. By improving stakeholder cooperation and adapting to technological advances, cultural heritage can be preserved effectively while supporting local economic development through tourism. Therefore, cultural preservation and tourism development should be positioned as complementary efforts, where the sustainability of both depends on strategic planning, inclusive participation, and adaptive innovation in facing the dynamic demands of modern tourism.

Kebun Raya Mangrove (KRM) Surabaya is the first thematic botanical garden in Indonesia that focuses specifically on the mangrove ecosystem. It serves multiple functions, including conservation, education, research, and recreation. With its ecological uniqueness, KRM has strong potential to develop into a prominent ecotourism destination. However, post-pandemic conditions have seen a significant decline in visitor numbers, indicating the urgent need for more effective and targeted marketing strategies. This study aims to identify and evaluate marketing strategies that can enhance tourist interest and increase visitation to KRM Surabaya. The research adopts a descriptive method with a qualitative approach by collecting both primary data (through observations and interviews) and secondary data, which are then analyzed thematically. The findings indicate that KRM is currently facing several critical challenges, including limited accessibility, inadequate digital promotion, and environmental maintenance issues. Existing marketing efforts—such as affordable ticket pricing, minimal promotion via the official social media accounts of the Food Security and Agriculture Service, and limited collaboration with local SMEs—have not successfully expanded KRM’s market reach or visibility. To address these gaps, the study recommends a comprehensive marketing strategy that includes the optimization of digital marketing through official KRM-managed social media channels, strategic partnerships with ecotourism influencers, the organization of thematic events (e.g., mangrove festivals), and the innovation of mangrove-based products that can boost local identity and visitor engagement. By implementing these strategies, KRM is expected to strengthen its destination branding, attract a broader audience, and establish itself as a leading model for sustainable tourism in Surabaya and beyond.

Drug abuse among Indonesian teenagers continues to rise and poses a significant challenge to the development of the nation's future generation. Limited knowledge about legal and health issues makes students vulnerable to the negative impacts of narcotics. This initiative aims to provide legal education and information on the medical effects of drugs to students at SMPN 1 Kopo, Garut. The outreach program was conducted face-to-face using an interactive approach, including presentations, educational videos, and two-way discussions. The results showed an increase in student participation and understanding of the dangers of drugs, as well as legal awareness. This activity demonstrates that a collaborative educational approach can build resilience among teenagers in facing environmental pressures and encourage the creation of change agents within the school environment. The program is expected to serve as the first step toward long-term collaboration between educational institutions, law enforcement agencies, and the community in preventive anti-drug efforts. It is hoped that with closer collaboration, the younger generation will be better educated and protected from the dangers of drugs, and will contribute to creating a healthier, drug-free environment. This program is also a model that can be applied in other schools as part of a broader effort to prevent drug abuse within the community. By strengthening the understanding of legal consequences and health risks, this program can also act as a preventive measure, fostering a safer environment for students and promoting greater community engagement in combating drug-related issues, ensuring a sustainable impact on the community’s future. It is essential for such initiatives to be continuously reinforced and expanded to reach more schools and communities, thereby creating a more extensive network of awareness and prevention.

This study examines the potential for digital branding transformation of Mitra Havana Sulung Mandiri, a construction service company in East Java, through the utilization of TikTok as a promotional platform. Using observations and interviews, the research identified strong visual content opportunities from the company’s activities, such as documenting construction progress, showcasing before-and-after project visuals, and sharing client testimonials. These elements offer significant storytelling potential for engaging online audiences. However, several internal barriers hinder optimal implementation. These include limited digital literacy among staff, inadequate content creation tools, and the absence of standardized procedures for producing and publishing content. Externally, skepticism toward social media marketing in the construction sector and the unpredictability of TikTok’s algorithm also create challenges. Thematic analysis revealed three primary needs: maximizing existing visual assets to create compelling narratives, enhancing internal capacity through targeted digital training, and developing a culture that supports continuous digital engagement. To address these, the study proposes an initial strategy involving educational content, behind-the-scenes videos, and a clear content production guide. In addition, it suggests forming a dedicated social media team, running a 30-day continuous content campaign, and collaborating with local creators to expand reach. These recommendations align with existing literature on the role of short-form video in increasing brand awareness, credibility, and trust in service-oriented industries. By integrating strategic content planning, capacity building, and consistent online engagement, construction SMEs can position themselves competitively in the evolving digital marketplace. The case of Mitra Havana Sulung Mandiri demonstrates that even in traditionally offline industries, leveraging TikTok can offer a pathway toward brand differentiation and long-term audience growth.

The Society 5.0 era urges the transformation of sociology learning in senior high school (Grade XII) to become more adaptive to current social issues through digital media. This study aims to analyze strategies for integrating social issues via digital approaches and how these affect students’ understanding and participation. Using a qualitative descriptive method, data were collected through classroom observations, semi-structured interviews, and document analysis. Findings indicate that a combination of Learning Management Systems (LMS), gamification, digital collaboration (Padlet, Lumio), and social media significantly increases student engagement, up to 30%, especially in understanding issues such as urbanization, social inequality, and environmental degradation. Interactions among teachers, students, and digital content were actively formed in a virtual environment. However, challenges persist, including limited infrastructure, teachers’ digital literacy, students’ learning discipline, and the lack of local contextualization in teaching materials. This study highlights the importance of synergy between technology, pedagogy, and social sensitivity in issue-based digital learning.

Advances in digital technology have brought significant changes in the way local brands build their brand image and positioning in the market. Social media is one of the main platforms used in marketing communication strategies because of its ability to reach a wide and interactive audience. This research aims to analyze the marketing communication strategy implemented by Daclen, a local fashion brand from Bandung, in shaping sales positioning through the Instagram account @Daclen.id and its official website. The research method used was qualitative descriptive with data collection through in-depth interviews, observations, and documentation. The analysis was carried out using the Circular Method of SOME (Share, Optimize, Manage, Engage) approach which emphasizes the connection between content sharing, message optimization, communication channel management, and active engagement with consumers. The results show that Daclen has succeeded in developing a simple, yet consistent and targeted digital communication strategy. Instagram is used as the primary medium to strengthen the visual power of brands, through uploading high-quality product photos, promotional videos, and active interaction with audiences. Meanwhile, Daclen's official website functions as a credibility center that provides complete information about products, prices, and after-sales service. The combination of the two creates a well-rounded consumer experience and supports an exclusive perception of the brand. Each stage in the SOME model is executed optimally. The Share stage includes the distribution of creative content with a consistent upload schedule. Optimize is done by adjusting messages according to trends and audience responses. Manage focuses on account management and interaction monitoring, while Engage focuses on building emotional connections through quick responses and interactive content. The implications of this study show that the SOME-model-based digital communication approach can help local brands such as Daclen strengthen their positioning, build an exclusive image, and create long-term relationships with consumers amid increasingly fierce competition in the digital fashion industry.

Climate change represents an urgent global crisis that demands immediate and collaborative action. In Indonesia, youth have emerged as crucial stakeholders in the implementation of climate change policies. This study explores the strategic role of young people in advancing climate action, focusing on their engagement through two major non-governmental organizations: WALHI (Wahana Lingkungan Hidup Indonesia) and Greenpeace Indonesia. Adopting a qualitative library research method, the study examines secondary sources, reports, and publications to assess how these organizations empower and mobilize youth in climate advocacy. The findings highlight that youth are not passive observers but active contributors to climate governance. Through educational campaigns, social media activism, public demonstrations, and grassroots initiatives, young individuals raise environmental awareness, promote sustainable practices, and exert social and political pressure on government institutions. Their participation fosters democratic engagement, enhances policy responsiveness, and encourages the inclusion of long-term environmental perspectives in national and regional development agendas. Furthermore, youth play a critical role in bridging scientific knowledge with community-based practices, often initiating innovative and context-sensitive solutions tailored to local environmental challenges. Their digital literacy and ability to build networks across diverse societal sectors amplify their effectiveness in shaping public discourse and influencing policy outcomes. This study concludes that empowering youth is fundamental to achieving meaningful and lasting climate action. Their involvement strengthens both mitigation and adaptation efforts, positioning them as key agents of change who are not only directly impacted by climate change but also committed to securing a more sustainable and just environmental future for Indonesia.

Surya Indo Plastic is a pioneer company that provides exceptional quality recycled plastic food packaging for the food and beverage industry. Established in 2006 in Indonesia. The company wants to make a positive impact and contribute to protecting the environment by offering food packaging that contains 100 percent recycled plastic, which meets the highest quality and performance standards. The company works hard to accelerate the recycling of its products. Because every cup, every lid must make a difference. PT. Surya Indo Plastic is an example that packaging can be made sustainably, to prevent plastic waste from entering our environment. By raising awareness, supporting the circular economy, and encouraging individuals and companies to recycle. SIP's ambition is to provide the best quality food packaging made from sustainable recycled plastic materials while providing the best customer service. PT Surya Indo Plastic's goal is to make a difference in food packaging through innovation, responsibility, and collaboration. The purpose of this study was to determine the effect of authentic leadership, organizational identity and employee engagement on job satisfaction and company performance at PT. Surya Indo Plastic in Sidoarjo. This study uses a quantitative method with primary data sources obtained from distributing questionnaires. The population of the study were employees of PT. Surya Indo Plastic in Sidoarjo. The selection of respondents was carried out using the saturated non-probability sampling method with a total of 208 respondents. The data analysis method used descriptive analysis and SEM-PLS analysis. The results showed that the variables of authentic leadership, organizational identity and employee engagement influenced job satisfaction and company performance of PT. Surya Indo Plastic in Sidoarjo.

This study examines the role of Humanistic Buddhism as practiced by Fo Guang Shan in building compassion-based communities through education in Indonesia. As a contemporary Buddhist movement with global development, Fo Guang Shan emphasizes the integration of values such as compassion, wisdom, and humanity into both formal and non-formal educational practices that are relevant to the social context of modern society. Using a qualitative descriptive approach, this research explores in depth the implementation of Humanistic Buddhist values within educational curricula, learning activities, and various community empowerment programs involving interfaith and intercultural engagement. Data were obtained through analysis of educational activities and social practices conducted by Fo Guang Shan in Indonesia. The findings indicate that education grounded in Humanistic Buddhism contributes significantly to fostering interreligious tolerance, shaping learners’ moral character, and promoting social solidarity within Indonesia’s pluralistic society. Beyond academic aspects, Fo Guang Shan’s educational model also prioritizes the development of empathy, social responsibility, and collective awareness to encourage harmonious coexistence. This study concludes that the educational initiatives undertaken by Fo Guang Shan offer a transformative approach to building an inclusive, compassionate society oriented toward sustainable social engagement.

This study analyzes the perceptions of ninth-grade students at SMP Negeri 236 Jakarta regarding the use of smartphones as a learning medium in the 21st-century era, where digital technology advancements have transformed the educational landscape and made smartphones a relevant tool for learning. The research aims to identify student perceptions and the obstacles they face. Employing a quantitative descriptive method with questionnaires and interviews involving 139 respondents, findings reveal positive perceptions across cognitive (especially creativity), affective (comfort), and conative (active engagement) aspects. However, challenges such as rapid battery drain, internet data consumption, notification distractions, and misunderstandings with teachers persist. The implications of this research emphasize the need for regulations, guidance, and solutions to support responsible and effective smartphone use in learning.

Catholic Religious Education (CRE) plays a vital role in shaping students’ character, morality, and spirituality. However, traditional and monotonous teaching approaches often lead to passive student engagement and low motivation. This article explores the implementation of the Think Pair Share (TPS) method in CRE as an innovative, cooperative, and student-centered learning strategy. Utilizing a literature review method, this study analyzes various scholarly sources related to TPS and Catholic religious education. The findings indicate that the TPS method encourages students to think critically, engage in peer discussions, and confidently share ideas in class, thereby creating an active and inclusive learning environment. Nevertheless, the effectiveness of this method depends greatly on the teacher’s readiness in lesson planning, fostering a supportive classroom atmosphere, and providing constructive feedback. Adaptive and creative teaching strategies are essential to ensure that TPS is effectively and meaningfully applied within the context of CRE in the era of independent learning.

This community service activity aimed to enhance the competitiveness of women-led Micro, Small, and Medium Enterprises (UMKM) in Surabaya by providing practical marketing strategies through a workshop. Despite their significant role in the national economy, many UMKM, especially those run by women, face challenges in marketing due to limited access to training and resources. This workshop, held at Darmo Trade Center, Surabaya, focused on providing simple yet applicable marketing strategies, such as the STP (Segmentation, Targeting, Positioning) framework and the Unique Selling Proposition (USP) to help entrepreneurs better understand their products, target consumers, and improve product differentiation. The workshop also emphasized entrepreneurial characteristics and business risk-taking. The results indicated that the participants, mostly women entrepreneurs, gained valuable insights into marketing strategies and felt more confident in applying these concepts to improve their business performance. Feedback from the participants suggested a high level of engagement and readiness to implement the strategies discussed.

Background: Government administration plays a crucial role in delivering public services and implementing policies effectively. However, many developing countries face significant challenges in administrative capacity, bureaucratic efficiency, and service delivery quality. Objective: This study aims to analyze the key factors contributing to administrative weaknesses in government and propose a comprehensive framework for strengthening government administration to improve public service delivery and governance effectiveness. Methods: This research employs a mixed-methods approach, combining literature review, case study analysis, and expert interviews. Data was collected from 150 government officials across three administrative levels (national, regional, and local) and analyzed using thematic analysis and statistical methods. Results: The study identified five critical areas for administrative strengthening: (1) Human resource development and capacity building, (2) Digital transformation and technology integration, (3) Process optimization and bureaucratic reform, (4) Performance management systems, and (5) Citizen engagement mechanisms. Implementation of these components showed significant improvements in service delivery efficiency (p < 0.001) and citizen satisfaction scores (p < 0.01). Conclusion: A comprehensive approach to strengthening government administration requires coordinated efforts across multiple dimensions. The proposed framework provides a roadmap for systematic administrative reform that can enhance governance effectiveness and public service quality.

Development administration represents a critical intersection between public administration theory and practical development implementation. This research examines the evolution of development administration, analyzing its theoretical foundations, contemporary challenges, and emerging strategies for effective governance in developing nations. Through a comprehensive review of literature and case studies, this study identifies key factors that contribute to successful development administration, including institutional capacity building, participatory governance, technological integration, and sustainable resource management. The findings suggest that effective development administration requires a multifaceted approach that balances top-down policy implementation with bottom-up community engagement, while leveraging modern technologies and maintaining long-term sustainability perspectives.

This research aims to analyze optimal educational strategies for cadets of the Indonesian Navy Academy's Technical Corps Generation Z, considering their unique learning characteristics without compromising military values. Using a mixed-method approach with a sequential explanatory design, the research involved 180 cadets as quantitative respondents and 26 participants for the qualitative phase (15 cadets, 8 instructors, 3 AAL leaders). Data were collected through structured questionnaires, in-depth interviews, focus group discussions, and participatory observations. Quantitative analysis used descriptive statistics, comparative tests, and multiple regression, while qualitative data were analyzed thematically. The results show that Generation Z cadets have a preference for visual learning (68%), interactive technology-based learning (M=4.1), and require instant feedback. Blended learning proved to be the most effective with an GPA of 3.45 and an engagement rate of 85%, compared to traditional learning (GPA=3.18, engagement=61%). Predictor factors of learning effectiveness include interactivity (β=0.412), technology use (β=0.298), periodic feedback (β=0.267), and content relevance (β=0.231). The research produced the "ADAPTIVE" learning model, which integrates modern technology with traditional military values. This model can enhance educational effectiveness while maintaining the essence of military training, providing both theoretical and practical contributions to the transformation of military education in the digital era.