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Rosmey Meriaty br. Sormin

Jurnal Ilmuan Bahasa dan Sastra Inggris 2023 Asosiasi Periset Bahasa Sastra Indonesia

This study explores the crucial role of educational management in Christian Religious Education (CRE) and emphasizes its significance in shaping the curriculum and objectives of CRE programs. It delves into the integral relationship between educational management and CRE, highlighting the need for systematic adherence to educational management principles within religious education. Effective educational management ensures the clear communication and achievement of goals and objectives in CRE. By organizing the curriculum, setting standards, and implementing teaching strategies, educational management fosters an environment conducive to the spiritual growth and development of students. Moreover, educational management provides guidance for educators in delivering CRE effectively. Through proper planning, coordination, and evaluation, educational management aligns the teaching-learning process with the overall objectives of education. It also facilitates resource allocation to support the implementation of CRE, ensuring that educators receive necessary training and support. The study concludes that integrating sound management principles into CRE is essential for creating meaningful learning experiences that nurture students' spiritual growth. It emphasizes the importance of recognizing the impact of educational management on the quality and effectiveness of CRE programs. Overall, the study underscores the imperative for educators and stakeholders in religious education to embrace best practices in educational management. By doing so, they can create an environment where students thrive both spiritually and academically, contributing positively to their communities and the world at large.

Noor, Hesty Latifa; Novita Yuliani; Alifah Sari Nugraini; Intan Maharani

Pandawa : Pusat Publikasi Hasil Pengabdian Masyarakat 2023 Asosiasi Riset Ilmu Pendidikan Indonesia

PKU Muhammadiyah Sukoharjo Hospital is a type C hospital that is currently developing offering health services with target service coverage in Sukoharjo Regency. Currently, the marketing team at PKU Muhammadiyah Sukoharjo Hospital is starting to pioneer the development of marketing efforts which are expected to increase patient visits. High competition between hospitals is one of the factors that patient visits at PKU Muhammadiyah Sukoharjo Hospital tend to fluctuate. The marketing team's lack of knowledge regarding marketing strategies and the large number of job desks for each marketing member result in less than optimal marketing efforts. Solutions offered through this Community Service activity (1) Providing education related to Customer Relationship Management (CRM) (2) Providing education related to Customer Relationship Management (CRM) methods (3) Customer Relationship Management (CRM) training that combines processes, people and technology Methods used: (1) Increasing the marketing team's knowledge regarding Customer Relationship Management (CRM) to increase the number of patient visits; (2) Increasing the marketing team's skills in implementing Customer Relationship Management (CRM) methods (3) Increasing and developing strategies to generate users. interface for collecting customer data. The output of this activity is (1) Publication of service results in the Community Service Journal "Surya Abdimas"; (2) Videos of PkM activities which can be accessed online; (3) Increased knowledge of the Hospital Marketing team through Customer Relationship Management (CRM); (4) Integration of the results of PkM activities in the Hospital Marketing Management course; (6) Increasing students' skills in applying Customer Relationship Management (CRM) in the Hospital Marketing Management course. The activity was carried out at the PKU Muhammadiyah Sukoharjo Hospital with 16 participants consisting of the IT Team, Marketing Team and Hospital Public Relations. To find out the comparison of participants' knowledge results regarding Customer Relationship Management (CRM) methods, we carried out Pre Test and Post Test activities.

Shelvina Putri Danisa; Muchsin Muthohar

Jurnal Nuansa : Publikasi Ilmu Manajemen dan Ekonomi Syariah 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Intense competition within the industrial sector drives companies to be more proactive in creating and continually designing strategies to maintain their position in the market. Companies that have customer relationship strategies can enhance customer loyalty, which in turn optimizes the long-term profitability of the company. Through this strategy, relationships with customers can be strengthened, and existing customers can be retained. The strategy is also implemented by one of the heavy equipment companies in Indonesia, namely PT Trakindo Utama Branch BSD, to effectively address customer complaints so that customers feel comfortable again despite their previous dissatisfaction with the services provided. This research aims to determine whether the implementation of customer relationship management strategies carried out by PT Trakindo Utama's BSD Branch can effectively enhance customer relationships, retain customers, and increase loyalty. The methodology used in this research is a qualitative approach, involving data collection techniques such as observation and interviews with employees of PT Trakindo Utama Branch BSD in the Sales division and the Parts Counter sub-division who have direct and intensive communication with customers, as well documentation. Therefore, the data obtained are accurate and based on sources within the company relevant to the research. Through observations and interviews, it can be seen that the customer relationship management strategies implemented by the company have been effective in improving and maintaining customer relationships and increasing customer loyalty by offering loyalty programs, such as excellent and solution-oriented services, providing incentives, annual contracts, membership rewards, and conducting evaluations based on customer assessments.

Faiza, Dinar; Lestari , Diyah Woro Dwi; Suprihatin, Suprihatin; Purwoko, Ari; Aminah, Siti +1 more

Karunia: Jurnal Hasil Pengabdian Masyarakat Indonesia 2023 Fakultas Teknik Universitas Maritim AMNI Semarang

Thalassemia is a genetic disease that is still a problem in Indonesia. Patients often face emotional problems and difficulties in social relationships. This condition can affect the management and treatment of thalassemia. Family gatherings play an important role in strengthening the support system for thalassemia patients and their families. The collective strength and determination gained from this family gathering helps thalassemia patients and their families face the challenges of this condition head-on, bringing a sense of hope and optimism for the future. Family gathering activities were carried out which were attended by more than 200 patients and their families. Overall, family gatherings focused on strengthening thalassemia families and patients provide an important platform for support, education, and empowerment. Family gatherings increase emotional support, belonging, remove stigma, and motivate to always be better.

Fahmi Abdul Azis; Suci Putri Lestari; Kusuma Agdhi Rahwana

Jurnal Nuansa : Publikasi Ilmu Manajemen dan Ekonomi Syariah 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This study aims to determine the effect of CRM and product innovation on customer loyalty SMeS Bordir. The method used in this study is a quantitative method with a descriptive approach, with a research sample of 100 respondents and the analytical tool used in this study is multiple linear regression. The results of this study indicate that CRM and Product Innovation have a significant simultaneous effect on Customer Loyalty in SMeS Bordir. CRM and Product Innovation have a significant partial effect on Customer Loyalty to SMeS Bordir.

Adrian Adrian; Asmuni Asmuni; Hasman Zhafiri Muhammad; Tommy Pratama; Syahmirwan Syahmirwan

Maslahah : Jurnal Manajemen dan Ekonomi Syariah 2023 STAI YPIQ BAUBAU, SULAWESI TENGGARA

This study aims to examine more deeply the material related to corporate financial management, which in this study will focus more on family takaful insurance companies, this research method is through a literature study by collecting literature related to looking at all sources related to the financial performance of tabarru funds. by using a literature study, then every data found by the author will try to separate between what is considered true and not true. The results of this study indicate that tabarru funds are used by family takaful insurance companies to help fellow customers in need, then takaful applies the principle of shring of risk realized through the collection of tabarru funds, so as to be able to create solidarity, mutually protect relationships and establish kinship among participants. Then the participant's funds are managed by family takaful insurance based on a tijarah contract which is free from elements of obscurity, usury gambling etc., participant funds will be invested in sharia-based investment instruments such as sharia stocks, sukuk, syr'i mutual funds, so that they can move the economy to realize people's welfare

Riska Wati; Iin Aini Isnawati; Alwin Widhiyanto

Jurnal Riset Rumpun Ilmu Kesehatan 2023 Pusat riset dan Inovasi Nasional

Verbal bullying is a form of intimidation through words such as threatening, mocking, calling names with inappropriate nicknames, which are intended to humiliate or destroy the victim. One of the effects of bullying is low self-esteem, anxiety and even more severe loneliness, which makes individuals do not want to interact socially and isolate themselves. This study aims to determine whether there is a relationship between verbal bullying and loneliness in adolescent victims of bullying.This research method used correlational analytic with cross sectional approach. With a total sample of 46 respondents, the sampling approach employed on verbal bullying and loneliness respondents is total sampling. The results of this study found that there were victims of bullying with high verbal bullying criteria as many as 24 respondents (52.2%) and experiencing severe loneliness as many as 25 respondents (54.3%) with value 0.001 <0.05. It can be concluded that there is a relationship between verbal bullying and loneliness, namely individuals who experience verbal bullying result in significant loneliness because the individual does not want to socialize properly and feels that he is not useful to others.The management's approach to the students while providing HE about understanding bullying and other anticipations that can be done by the administrators is to establish a "Peduli" Youth program so that they can understand each other and decrease the number of bullying in adolescent students. This will end cases of verbal bullying and loneliness.  

M. Sulhan; Fani Dwi Rahma

Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Current technological developments can develop very rapidly and this causes changes in people's lifestyles. With the presence of the internet, not only marketing- based businesses but also developing online transportation services such as Grab, which provides online transportation services to consumers. This needs to be considered as a service provider to maintain the loyalty of service users. This study aims to determine the effect of e-service quality and e-trust on e-loyalty through customer satisfaction on users of grab transportation services. This research was conducted in the community in the district Kecamatan Pandaan who uses grab transportation services in 2023. The data collection technique used is a questionnaire which is distributed online via Google Form. The selection of the sample used in the study was 100 respondents using the purposive sampling method, which is a sampling technique in which the people selected as samples are in accordance with the purpose of conducting research on data management, this research was conducted using the path analysis method (Path Analysis). Based on the results of this study it can be seen that e-service quality has a positive and significant effect on satisfaction, e-trust has a positive and significant effect on satisfaction, e-service quality has a positive and significant effect on e- loyalty, there is no significant relationship between e-trust directly to e-loyalty, and satisfaction has a positive and significant effect on e-loyalty

Dilla Agustin; Nersiwad Nersiwad; Yuliasnita Verlandes

Jurnal Mutiara Ilmu Akuntansi (JUMIA) 2023 Pusat Riset dan Inovasi Nasional

This research is motivated by the existence of financial problems in the younger generation, namely the influence of love of money and gender on personal financial management in generation Z in Mojokerto City. This study uses primary data obtained from distributing questionnaires distributed to respondents. In this study, a sampling technique was used, namely random sampling from a total of 14,857 population so that the number obtained from the calculation of the slovin formula was 99 respondents which were rounded up to 100 respondents. The analytical method to be used in this study uses multiple linear regression analysis using SPSS ver. 22 data needed to score the data, plan the tests that will be used to input data and analyze the answers to each hypothesis or research question. as well as, used to examine the relationship between love of money on financial management and gender on financial management in generation Z in Mojokerto City. The results of this study indicate that love of money partially has a significantly positive effect on personal financial management, gender partially has a significantly positive effect on personal financial management.

Rivaldi Pranata; Rahmayati Rahmayati

JUREKSI (Journal of Islamic Economics and Finance) 2023 STIKes Ibnu Sina Ajibarang

Frozen food is food that is processed and then packaged in half-cooked packaging and when consumed must go through a re-processing process, namely by heating it in a frying pan. Frozen Food is a storage process before processing. Frozen food or processed frozen food is the result of a food preservation method which is carried out by lowering the temperature to freezing point, this aims to slow down the spoilage process and preserve the food for months depending on the type of food. Frozen food is also defined as food that is frozen with the aim of preserving the food until it is ready to be eaten. This research design uses quantitative research methods, which test certain theories by examining the relationships between variables. These variables are measured using research instruments, so that data consisting of numbers can be analyzed based on statistical procedures. This type of research uses associative research. Associative research is a temporary answer to associative problem formulations, namely those that ask about the relationship between two or more variables. In this research, we analyze the influence of price and promotion on consumer preferences at the "Nadelia Frozen" shop in Patumbak Medan. Based on data obtained in research regarding Analysis of Factors that Influence Product Purchases. The number of respondents in this study was 30 respondents, then analyzed, it was concluded as follows: Based on partial research results, the brand variable is the most dominant factor that has a positive and significant influence on purchasing frozen food products. Based on partial research results, the product variable has a positive and significant effect. on purchasing frozen food products, based on partial research results, the market competition variable has no effect on purchasing frozen food products. Based on simultaneous research results, the variables Brand, Product and Market Competition have a positive and significant effect on purchasing frozen food products. Based on the conclusions, suggestions that can be put forward in increasing purchases of frozen food products in Patumbak Medan are: Considering that brands and products have a positive and significant influence on purchases of frozen food products in Patumbak Medan, it is best to maintain and improve product quality and maintain the good name of the brand. It is hoped that the company will make strategies for building brand images, products so they can compete in the market. The results of this research can be used to develop management knowledge in the future to be better at marketing products with known brands, so they can compete in market competition.    

Riyan Pangestu; Rahmat Supriyatna; Achmad Lukman Hakim

Jurnal Ilmu Kesehatan dan Gizi 2023 Pusat Riset dan Inovasi Nasional

The hospital is a workplace that is very loaded with potential hazards to the health and safety of its workers, one of the hazards is fire. The risk of fire in hospitals has a fairly high level of danger compared to other places. Therefore, a fire management system is needed that can prevent and deal with fires such as management policies, organization and procedures, identification and analysis of fire risks, evaluation of fire risks, coaching and training, fire protection facilities. The purpose of this study is to analyze the relationship between perceptions of the completeness of the fire safety system, knowledge and attitudes with fire risk preparedness at Tamansari West Jakarta Hospital in 2023. This type of research is an analytic survey with a cross sectional approach. This research was conducted in August 2022─May 2023 at Tamansari Hospital, West Jakarta. The population of this study are employees who work in Tanabsari Hospital services. With the Slovin formula, the research sample was obtained, namely 114 respondents with the sampling technique used, namely purposive sampling. This study used the chi square statistical test using SPSS 22. The validity and reliability of the questionnaire was tested on 10 respondents who were estimated to have good insight and in accordance with the theme studied in January 2023. The results showed that fire risk preparedness with statistical test results obtained a value continuity correction 1,000, knowledge obtained a value of 0.000 and attitude obtained a value of 0.023 (p-value <0.05). This value states that there is a significant relationship between knowledge and attitudes and fire risk preparedness, but there is no relationship between the completeness of the fire safety system and fire risk preparedness. It is hoped that they will be able to take part in Building Fire Safety Management training in order to increase their knowledge and attitude in fire emergency evacuation.

Manjas Saprullah; Fadiyah Hani Sabila

Jurnal Manajemen Kreatif dan Inovasi 2023 International Forum of Researchers and Lecturers

The optimization of ship crew changes and Maritime Employment Agreement (MEA) contracts implementation is a crucial challenge in the shipping industry. This abstract details a holistic approach to understanding the constraints, optimization strategies, and impacts associated with crew changes and MEA implementation. The literature review highlights constraints such as uncertainty in policy changes, bureaucratic obstacles, and resistance to change. To address these constraints, optimization strategies involve technology integration, risk management, enhanced communication, transparency in MEA, and investment in training and development. The positive impacts of optimization include improved operational efficiency, crew welfare, company reputation, onboard safety, and harmonious relationships. These strategies are expected to provide guidance for shipping companies to overcome challenges and improve the implementation of crew changes and MEA, creating a more efficient, stable, and sustainable shipping industry.

Risma Nurhapsari; Kusna Djati Purnama

Jurnal Akuntan Publik 2023 International Forum of Researchers and Lecturers

This study seeks to determine the effect of Accounting Information System (AIS) on the financial performance of Small and Medium Enterprises (SMEs) with the aim of investigating the impact of recording systems, financial reporting systems, budget control systems, and cash management systems on financial performance. Entering and documenting daily business transactions manually has become impractical and from here organizations have realized the usefulness of adopting AIS to improve company performance. The study's findings provide valuable insights for SME owners, policymakers, and researchers interested in improving the financial performance of small businesses. adopt a descriptive research design and target 1640 SMEs This study used questionnaires as data collection instruments. Trials are conducted to ensure the validity and reliability of the tool. The Statistics Package for Social Sciences version 24 is used to analyze data using descriptive analysis and inferential statistics. The results of this study show that there is a strong significant relationship between the financial reporting system and the financial performance of SMEs. In addition, several ways are also provided to improve the effectiveness of AIS which has a significant impact on the financial performance of SMEs. From the results found, it is advisable to research further on the same research area. In addition, several recommendations are given to improve financial performance through effective AIS for SME owners and policy makers.

Hamidah Sari Siregar; Yusniar Lubis; Sofiyan Sofiyan

Jurnal Bintang Manajemen (JUBIMA) 2023 Pusat Riset dan Inovasi Nasional

The number of complaints from patients who are being treated at the hospital has become evidence that the management of the service system has not paid enough attention to it. So it is necessary to examine in depth the causes of these problems. That is what underlies the researcher wants to find out whether hospital facilities and services have an effect on patient satisfaction with hospital image as an intervening variable at the Haji Abdul Manan Regional General Hospital. This type of research uses causal research which aims to test hypotheses on a causal relationship between one variable and another. The study sample consisted of 315 patients. The results of the study show that hospital facilities have a significant influence on patient satisfaction. Because with the appropriate facilities, patients will feel comfortable visiting the hospital. Likewise, hospital services also have a very large influence on the level of patient satisfaction. With good and comfortable service. Then the patient will get calm and will speed up the healing process for the patient. So it was concluded that quality and service greatly influence patient satisfaction at Umun Regional Haji Abdul Manan Simatupang Hospital.

Vina Ramaadhianti; Wafiyyah Septiwidya; Juwainah Juwainah; Anditha Wanda Salsabila; Avriliani Dwi Septianay +1 more

Student Scientific Creativity Journal 2023 Pusat Riset dan Inovasi Nasional

Previous research or relevant research is very important in a research or scientific article. Previous research serves to strengthen the theory and phenomenon of the relationship or influence between returns on assets. This article reviews the factors that influence the current ratio, debt equity ratio, and debt asset ratio in an introductory financial management literature study. This study aims to analyze the factors that influence the disclosure of Return on Assets, namely: current ratio, debt equity ratio, debt-asset ratio, and working capital turnover. Samples were selected using purposive sampling method and samples that met the criteria. This study uses the classical assumption test, model feasibility test, multiple regression analysis and statistical t test. These results indicate that the variable current ratio and debt equity ratio have an effect on return on assets, while the debt-asset ratio and working capital turnover variable have no effect on return on assets.

Risydah Fadilah; Tiara Putri Mahisani; Wahyuni Dazura

Jurnal Motivasi Pendidikan dan Bahasa 2023 International Forum of Researchers and Lecturers

This article aims to find out and describe the relationship between Islamic psychology and the handling of emotional stress and the involvement of grandmother's parenting. The methods used in this study were literature study, observation, and interviews to find out about the relationship between Islamic psychology and emotional stress management. Islamic psychology is a field of study that combines Islamic principles and teachings with modern psychological principles to understand human behavior and offers a holistic approach in understanding and treating psychological problems. Emotional distress, or emotional stress, is a state of emotional imbalance that occurs when individuals encounter emotionally challenging situations or events. Parenting that is not good will make the child become a closed person and lack confidence. This article was written with the aim of conveying information to the reader, so that it can be used as a reference to increase the reader's knowledge, and can have an academic impact on the writer. This article contains the relationship between Islamic psychology and dealing with emotional stress and the involvement of grandmothers in parenting.

Embun Febryanti Panggabean; Muhammad Irwan Padli Nasution

Jurnal Sistem Informasi dan Ilmu Komputer 2023 International Forum of Researchers and Lecturers

Effective data governance is critical for companies to ensure that the use of data in their operations has a positive impact on overall performance and enables the fulfillment of legal obligations regarding the use and management of data and regulatory requirements. Data services are a core business function of the agency, therefore it is very important for companies to give high priority to providing reliable data quality. By avoiding duplication, ensuring correctness, validity and ongoing accessibility, data governance is critical to obtaining high-quality data. Currently, financial institutions have not formally adopted an effective data governance policy. Therefore, a study was conducted to examine the relationship between data governance and data management and how this affects Bank Mandiri's performance. The research method used is qualitative and is based on an in-depth examination of the relevant literature, including books and journals. In addition to determining the influence of data governance on management practices and the overall performance of a bank, this study aims to gain insights into the relationships and dependencies between data governance and data management. The findings of this study indicate that despite having similar objectives, data management and data governance show interdependence and reciprocity in various aspects.

Pangaribuan, Berliana Angel M.; Pangaribuan, Berliana Angel M.; Sandhy Fernandez

JURNAL ILMIAH KOMPUTER GRAFIS 2023 UNIVERSITAS STEKOM

Technology information (IT) has been widely adopted across sectors like healthcare, education, governance, and business, playing a crucial role in facilitating relationships between businesses and stakeholders. However, Val, a business that has incorporated technology, lacks an analysis of information technology governance. Consequently, Val faces challenges in effectively aligning their technology usage with their business objectives. This research aims to assess Val's information technology practices, recommend improvement measures, and achieve desired capability targets. Utilizing the COBIT 2019 framework and the design factor toolkit, two priority Governance and Management Objectives (GMOs) have been identified: APO04 (Managed Innovation) and DSS05 (Managed Security Services). APO04 currently operates at capability level 2, falling 2 levels short of the desired capability level, while DSS05 operates at capability level 1, with a gap of 3 levels.

Julinar Julinar; Isfanda Isfanda; Rayhatul Jinani

Jurnal Mahasiswa Ilmu Kesehatan 2023 STIKes Ibnu Sina Ajibarang

Factors Associated with Completeness of Basic Immunization for Infants at Ulee Kareng Health Center. Basic immunization is a program carried out to protect a person's body from diseases that can be prevented by immunization (PD3I) caused by viruses or bacteria, including tuberculosis, polio, diphtheria, pertussis, tetanus, hepatitis B, flu, measles and rubella. Based on data from the Directorate General of Disease Prevention and Management, the Indonesian Ministry of Health in 2018, ranks of Aceh Province are the lowest in basic immunization coverage, which is 70%. This study aims to determine the factors associated with completeness of immunization in infants with quantitative analytical methods with a cross sectional design approach (Cut Latitude). The study was conducted in March-July 2021 and obtained as many as 62 samples with the sampling method by accidental sampling. The results of this study indicate that there is a relationship between mother's knowledge and completeness of infant basic immunization with a p-value of 0.000, there is a relationship between mother's education and completeness of infant basic immunization with p-value of 0.000001, there is a relationship between mother's employment status and completeness of infant basic immunization p-value 0.003, and there is a relationship between family support and completeness of basic infant immunization with a p-value of 0.000. The distance to the place of immunization service does not have a relationship with the completeness of infant immunization with a p-value of 0.054. The efforts of the puskesmas in achieving immunization completeness were scored well by conducting an assessment of planning, implementation and assessment activities using a questionnaire containing 5 questions on planning, 5 questions on implementation and 5 questions on assessment. Based on the results of this study, it can be concluded that the level of knowledge, education, employment status, and family support has a relationship with the status of completeness of infant immunization. The distance to the place of immunization service does not have a relationship with the infant's immunization status. The researcher's suggestion is to do research with a larger sample and add various other variables that have a relationship with the infant's immunization status.  

Puan Arliza Azmy; Tiara Arianti; Suci Wulandari; Nurliyani Malau; Hilda Aprilia Azizi

DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan 2023 International Forum of Researchers and Lecturers

Every hospital, industry and other sector experiences shifts in activity on a regular basis, and if the pace of construction and progress of the plant continues, this is absolutely necessary for the foreseeable future. Each individual's experience of fatigue is unique and subjective. Various conditions can result in fatigue accompanied by a decrease in body capacity and endurance while on duty. This study aimed to investigate the relationship between work fatigue and shift work in industrial plant employees. The research method used was a survey using questionnaires distributed to employees of industrial factories working in a shift system. The results showed a significant relationship between work fatigue and shift work in employees of industrial plants. High job fatigue can have a negative impact on employees' physical and mental health, as well as increase the risk of workplace errors and accidents. These findings point to the importance of effective shift management in reducing burnout and improving employee well-being. This research contributes to the understanding of the relationship between work burnout and shift work in employees of industrial plants. The practical implication of this study is the importance of greater attention to shift management in order to maintain employee well-being and productivity..