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Ading Rahman Sukmara; Fanny Fauziyanti; Ferey Herman

Ebisnis Manajemen 2025 Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

This study is motivated by several problems that: Employee performance is still low, this is due to several factors, namely the quality of work produced is still not good, lack of leadership direction to subordinates, high employee attendance rate and declining work performance. Low employee work motivation, as evidenced by the amount of time spent during working hours that are not used optimally, still low motivation to increase understanding of work duties and responsibilities, as well as motivation to improve skills in terms of work mastery which can help make it easier to carry out work. The promotion of positions at the Ciamis Regency Education Office is considered to have not fulfilled the predetermined procedures. There are still structural positions that are filled by people who do not have a formal education background or are not in accordance with their competence, this is due to the lack of competent human resources in their fields because people with appropriate formal education, ranks and classes have not been able to occupy structural positions so that they are filled by officials with a formal education background that is not their competence. The implementation of rotation is still optimally organized, it can be seen in the reality that the implementation of rotation often occurs in a spoil system. The spoiler system is a rotation program based on family or based on acquaintances or connections. The results of the study inform that: (1) there is a positive influence of rotation on work motivation. This means that if there is an increase in rotation, it will be followed by an increase in work motivation. (2) there is a positive influence of position promotion on work motivation. This means that if there is an increase, it will be followed by an increase in work motivation. (3) there is a positive influence of rotation and promotion of positions on work motivation. This means that rotation and promotion of positions is one part of formal employee development which aims to provide motivation to employees of the Ciamis Regency Education Office. (4) There is a positive influence of work motivation on employee performance. This means that Motivation is closely related to performance or performance. Employees who have high work motivation can improve performance, on the other hand, employees who do not have motivation to work will reduce performance so that the goals of an agency will not be achieved. The method used in this study is a quantitative descriptive method, including data analysis techniques, namely validity test, reliability test of descriptive analysis, verifiable analysis, multiple linear analysis, f test, t test and path analysis.

Okta Armelya Rahim; Susan Febriantina; Maulana Amirul Adha

Journal Economic Excellence Ibnu Sina 2025 STIKes Ibnu Sina Ajibarang

Digital procurement has significantly transformed business operations, impacting production, supply chain management, and customer interactions. At PT XYZ, routine commodity procurement utilizes an e-catalogue system, a form of e-procurement based on a catalog concept. This study examines the implementation stages, advantages, disadvantages, and challenges of the system. Using a qualitative descriptive method, data was collected through interviews, observations, and documentation.Findings indicate that e-catalogue implementation at PT XYZ is complex before achieving full operation. Key advantages include automated PR creation and PO release, reducing administrative workload, enhancing transparency, and expediting procurement. However, drawbacks include inefficient data updates, a less user-friendly interface, and frequent system errors. Challenges involve poor socialization and the perception that the system mainly benefits buyers. Moreover, limited user understanding of time efficiency and error reduction further hinders adoption. Overall, while e-catalogue improves procurement efficiency, further enhancements in user training, system reliability, and feature usability are needed for optimal performance.

Ratih Widya Wati Gultom; Rian Fedriko Ginting

Sevaka : Hasil Kegiatan Layanan Masyarakat 2025 STIKES Columbia Asia Medan

Quality is not easy to define but easy to feel, its form is the service of unfriendly officers, queues of visitors at the counter, long waiting times for service. This will be complained of as a service that is not in accordance with expectations, services that are of less quality so that patients feel less satisfied after getting the services provided. The formulation of the problem in this study is how is the relationship between the quality of nursing services and satisfaction of inpatients at the hospital. Mitra Sejati Medan in 2024? This research uses quantitative research using analytic survey and cross sectional approach. The population in this study were all hemodialysis outpatients, the sample of this study used accidental sampling as many as 64 people. The results of this study using the chi square statistical test, the results obtained are Responsiveness (pvalue = 0.021), Reliability (pvalue = 0.018), Assurance (pvalue = 0.030), Empathy (pvalue = 0.025), direct evidence (pvalue = 0.004), which shows that there is a relationship between The significant variables are responsiveness, reliability, assurance, empathy and direct evidence with satisfaction of inpatients at Mitra Sejati Medan hospital, and by using logistic regression test, the most dominant variable is responsiveness. This can be seen from the EXP(B) value of 4.766 times, which means that direct evidence has a relationship of 4.7 times with inpatients at Mitra Sejati Medan hospital. With suggestions to create a conducive atmosphere to improve the quality of professional health services so that patient satisfaction can be maintained as expected.

Mukhamad Pamungkas; R. Djayendra Dewa

Logistics and Supply Chain Insights 2025 Indonesian Maritime Researchers and Lecturers

The purpose of this study is to determine the effect of service quality on customer satisfaction at PT. Krakatau Argo Logistics. The research method uses quantitative methods. The study was conducted at PT. Krakatau Argo Logistik Banten from February to May 2023. Subjects and information in this case include, LS leaders, prada supervisors, employees, and service users. Data collection techniques used were by questionnaires and documentation. The collected data were then analyzed through the stages of data quality testing, classical assumption testing, hypothesis testing, and drawing conclusions. The results of this study are: 1.) The results of the analysis obtained that the Tangible variable or physical evidence did not have a significant effect on customer satisfaction. 2.) The results of the analysis obtained that the Reliability variable or reliability had a significant effect on customer satisfaction. 3.) The results of the analysis obtained that the Responsiveness variable or responsiveness had a significant effect on customer satisfaction. 4.) The results of the analysis obtained that the Assurance variable or guarantee had no effect on customer satisfaction. 5.) The results of the analysis obtained that the Empathy or responsiveness variable has a significant influence on customer satisfaction. This means that assurance can be one of the reasons. This means that Empathy can be one of the main reasons in determining customer satisfaction.

Rusmina Yulianti; Edi Harapan; Muhammad Juliansyah Putra

International Journal of Educational Research 2025 Asosiasi Riset Ilmu Pendidikan Indonesia

This study aims to analyze the Influence of Principal's Visionary Leadership, Teacher Commitment, and School Culture on the Work Productivity of State Junior High School Teachers. The research method used is a quantitative approach with a correlational survey design. The research sample consisted of randomly selected State Junior High School teachers in Kayuagung City District with a total of 151 respondents. Data was collected through a structured questionnaire that had been tested for validity and reliability. The results of the analysis showed that the visionary leadership of the principal had a positive and significant influence on the teacher's work productivity with a correlation value of 0.243 with a relationship percentage of 24.3% or close to 25%, while 75% was determined by other factors not mentioned in this study. In addition, teacher commitment and school culture have also been proven to significantly contribute to increasing work productivity. These findings underscore the importance of the role of school principals as visionary leaders in creating a supportive work environment, increasing teachers' professional commitment, and building a positive school culture to achieve optimal work outcomes. The implications of this study provide recommendations for education policy makers to strengthen the leadership capacity of school principals and build a conducive school culture.

Ananda Wahyu Muditha; I Dewa Ayu Putri Wirantari; Ni Putu Anik Prabawati

Studi Administrasi Publik dan ilmu Komunikasi 2025 Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

The aim of this research is to find out how to improve population administration services in Buleleng Regency through the use of the Aku Online-NG website which will be implemented in 2022, where in its implementation there are still several obstacles. Using qualitative descriptive research. Data sources are primary data and secondary data. The data collection techniques used were interviews, documentation and observation. Data analysis techniques are data reduction, data presentation and drawing conclusions. The problem in this research is in the form of public complaints about the variety of features and performance of the Aku Online-NG website. The theory used is e-government with a service quality measurement method called egovqual. Guided by the Presidential Regulation of the Republic of Indonesia Number 95 of 2018 concerning Electronic-Based Government Systems. Based on the research results, it can be concluded that in the ease of use dimension, the department has provided very good convenience and the community has also made things easier with this innovation. The reliability dimension shows good results which can be seen from the opinions of the public who feel this website is very reliable. The trust dimension has been implemented well, where the security of public data is guaranteed with the JSON Web Token (JWT) security system. The content & appearance of information dimensions have not been running optimally due to the lack of service features related to the movement of families from outside the district to within the district. In the dimension of functionality of the interaction environment, it is not yet fully maximized because some people still feel that filling out forms is rather difficult through online-based services. Then the last dimension, namely citizen support, has gone quite well, but there are still shortcomings, namely the lack of outreach carried out by the department to the community. It is hoped that the results of this research can be utilized as needed by relevant agencies and for further research.

Riska Dwi Nurcahyani; Cris Kuntadi; Rachmat Pramukty

Pusat Publikasi Ilmu Manajemen 2025 Fakultas Ekonomi & Bisnis, Univ

The purpose of this research is to examine and analyze the Influence of Socialization, Knowledge, Tax Sanctions, and Tax Amnesty on the Compliance of Individual Taxpayers. This research method uses a quantitative research method, with the type and source of data being primary data obtained from the distribution of questionnaires. The population and sample of this study are taxpayers registered at KPP Pratama Bekasi Utara. The sampling technique used is purposive sampling with nonprobability sampling involving 112 respondents. The analysis methods used are descriptive statistical tests, validity tests, reliability tests, normality tests, multicollinearity tests, heteroscedasticity tests, t-tests (partial), F-tests (simultaneous), coefficient of determination (r2) tests, and multiple linear regression tests. The results of this study indicate that tax socialization has a positive and significant effect on the compliance of individual taxpayers at KPP Pratama Bekasi Utara, tax knowledge does not affect the compliance of individual taxpayers at KPP Pratama Bekasi Utara, tax sanctions have a positive and significant effect on the compliance of individual taxpayers at KPP Pratama Bekasi Utara, tax amnesty does not affect the compliance of individual taxpayers at KPP Pratama Bekasi Utara, and tax socialization, tax knowledge, tax sanctions, and tax amnesty simultaneously (together) have a positive and significant effect on the compliance of individual taxpayers.

Sendi Priyanto; Elmira Siska

Ebisnis Manajemen 2025 Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

This research aims to determine the influence of Standard Operating Procedures (SOPs) and the Work Environment on Employee Productivity at PT Bahari Eka Nusantara Tanjung Priok Branch. The population in this study involves a total of 40 employees, representing all active employees in the company. The sample used in this study is also 40 employees, selected using a saturated sampling technique, meaning the entire population is used as the sample. The data collection technique is conducted by distributing questionnaires via Google Forms to ensure efficiency and accuracy. The research methods include validity tests, reliability tests, normality tests, multicollinearity tests, heteroscedasticity tests, linearity tests, multiple linear regression analysis, t-tests, F-tests, and the determination coefficient test. The study results show that partially, Standard Operating Procedures have a positive and significant effect on employee productivity (ttable 5.413 > tcount 2.026). Partially, the Work Environment does not have a significant effect on employee productivity (ttable 0.672 > tcount 2.026). Simultaneously, Standard Operating Procedures and the Work Environment have a positive and significant impact on employee productivity (ttable 25.085 > tcount 3.24).

Astini Asri; Ipa Sari Kardi; Ansar CS

Jurnal Pengabdian dan Kesejahteraan Masyarakat 2025 Lembaga Pengembangan Kinerja Dosen

The lack of physical activity levels at school is one of the factors causing the low degree of student health. Based on this problem, the purpose of implementing community service with the socialization method of health sports is to improve the health status of students at Madrasah Aliyah Al Muhtadin Arso VI Keerom Regency. Partners in this community service are students of Madrasah Aliyah Al Muhtadin Arso VI Keerom Regency, totaling 30 students. One day of socialization and filling out the Global Physical Activity Questionnaire (GPAQ) questionnaire with a strong reliability value of 0.67 to 0.73. Through socialization and measurement of physical activity levels, it was found that students were dominant in the moderate category (76.67%). The community service team hopes that after the socialization of health sports, students can be motivated to exercise and do physical activity both at school and in the community

Ni Kadek Ratna Dewi; Andi Syaputra

Jurnal Transformasi Bisnis Digital 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Air transportation is a mode of transportation that continues to grow rapidly in Indonesia, marked by the construction of new airports and the improvement of facilities at existing airports. However, flight delays remain one of the main issues faced by the aviation industry, including by Super Air Jet. This study aims to analyze the effect of flight delays on passenger satisfaction at Super Air Jet at Sultan Aji Muhammad Sulaiman Sepinggan International Airport, Balikpapan. The study used a quantitative approach involving 97 respondents who were Super Air Jet passengers. Data management was carried out through several stages of testing, namely instrument testing (validity and reliability), data quality testing (linearity, normality, and heteroscedasticity), and hypothesis testing using simple linear regression analysis, t-test, and coefficient of determination (R²) with the help of IBM SPSS Statistic 22 software. The results of the study indicate that flight duration has a significant effect on passenger satisfaction. This finding emphasizes the importance of improving service quality, especially in efforts to minimize delays, in order to maintain passenger trust in the airline. This study is expected to be a reference for Super Air Jet management in identifying the main causes of flight delays and developing effective strategies to improve passenger satisfaction.

Billy Frany Mawikere; Elmira Siska

Ebisnis Manajemen 2025 Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

PT Waskita Swadiri Nirbaya is a company engaged in the Security Services (Satpam) sector. Issues related to quality management arise as some employees feel that the implementation of quality management in the company does not fully support their work effectiveness, resulting in reduced motivation to perform their tasks optimally. The purpose of this study is to analyze the influence of quality management and work motivation, both partially and simultaneously, on employee performance at PT Waskita Swadiri Nirbaya. The research method employs a quantitative design. Sampling was conducted using a saturated sampling technique with 50 employees. Data processing methods include data quality testing, consisting of validity and reliability tests, classical assumption tests, t-tests, and F-tests. The study results show that the questionnaire variables are valid, reliable, and free from econometric issues. The quality management variable has a positive and significant partial influence on employee performance at PT Waskita Swadiri Nirbaya. Similarly, the work motivation variable has a positive and significant partial influence on employee performance. Simultaneously, both variables positively and significantly influence employee performance at PT Waskita Swadiri Nirbaya. The findings of this study can serve as a foundation for developing broader human resource management strategies by incorporating quality management and motivation aspects as key elements in improving employee performance.

Nur Adilla; Sigit Sanjaya; Chintya Ones Charli

Jurnal Penelitian Manajemen dan Inovasi Riset 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

The purpose of this research is to find out how much influence HR Training and Competency has on Employee Performance through Job Satisfaction as an Intervening Variable at the Lubuk Sikarah District Head Office, Solok City. The sample used was a saturated sample, because the entire population was sampled, namely 60 respondents. The data collection technique is through a questionnaire whose validity and reliability have been tested. Partial Least Square (PLS) was used to test the hypothesis in this research using SmartPLS 3.0. The results of this research show that there is a positive and significant influence of training on job satisfaction, a negative and insignificant influence of HR competency on job satisfaction, a negative and insignificant influence of training on employee performance, a positive and significant influence of human resource competency on employee performance, a positive and significant influence of satisfaction. Work on Employee Performance, Positive and significant influence of Training on Employee Performance through Job Satisfaction, negative and insignificant influence of HR Competency on Employee Performance through Job Satisfaction, Contribution of Training and HR Competency variables through Job Satisfaction which is 0.464 or 46.4%, the contribution of the HR Training and Competency variable to Employee Performance is 0.629 or 62.9%.

Frida Ariana Sukmanata; Eko Widodo; Indah Yuni Astuti

Jurnal Penelitian Manajemen dan Inovasi Riset 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This study aims to determine the effect of financial compensation, work discipline, and burnout on employee performance at the Kilisuci Regional General Hospital in Kediri City. The research method used is a quantitative method with a descriptive approach. Data collection in this study was conducted by distributing questionnaires to employees of the Kilisuci Regional General Hospital in Kediri City and analyzed using the SPSS Version 25 application. The data analysis techniques used include Validity Test, Reliability Test, Classical Assumption Test, Multiple Linear Regression Analysis, t-Test, F Test, and R2 Coefficient of Determination Test. In the Validity Test, it was found that all question items (X1, X2, X3, and Y) had a significance value of 0.000 < 0.05, indicating that each variable was declared valid. Then in the Reliability Test, each variable was declared reliable because it had a Cronbach's Alpha value of > 0.60. Then in the t-Test, it was found that the financial compensation variable. and burn out simultaneously on employee performance at the Kilisuci Regional General Hospital, Kediri City.

Sysilia Tri Hapsari; David Pangaribuan; Panata Bangar Hasioan Sianipar

Riset Ilmu Manajemen Bisnis dan Akuntansi 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This research examines the influence of Auditor Experience, Training, and Understanding of the Code of Ethics on Audit Quality at Public Accounting Firms (KAP) in Bekasi. The dependent variable is Audit Quality, while the independent variable consists of Auditor Experience, Training and Understanding of the Code of Ethics.The research used a purposive sampling technique with a survey method, collecting primary data through a 1-5 Likert scale questionnaire. The research sample consisted of 101 respondents from 11 KAPs in Bekasi. Data were analyzed using SPSS version 26 with the Descriptive Statistical Analysis method, Validity and Reliability Test, Classical Assumption Test, Multiple Linear Regression Test, and Hypothesis Testing. The research results show that partially, Auditor Experience and Understanding of the Code of Ethics have a significant effect on Audit Quality, while Training does not have a significant effect. Simultaneously, these three variables have a significant effect on Audit Quality.

Aulia Farrel El Amien

Jurnal Bintang Manajemen (JUBIMA) 2025 Pusat Riset dan Inovasi Nasional

This study aims to analyze the impact of promotional mix and brand awareness on the purchase intention of snack products on TikTok, with creative content as a mediating variable. Using an associative quantitative approach, data were collected through a survey of 222 Management students at Universitas Negeri Malang. The findings indicate that both the promotional mix and brand awareness positively and significantly influence creative content and purchase intention. Creative content serves as a significant mediator between independent variables (promotional mix and brand awareness) and the dependent variable (purchase intention). Statistically, the research model fulfills validity and reliability criteria, with R-Square values indicating moderate to strong relationships. This study offers implications for social media marketing strategies, particularly in optimizing creative content to enhance purchase intention among younger generations.

Tri Suyantiningsih; Nur Wening

Riset Ilmu Manajemen Bisnis dan Akuntansi 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This study aims to analyze the influence of Green Human Resources Management and Green Innovation on Business Sustainability. The Green Human Resources Management approach includes recruitment, training, performance appraisal, and compensation practices oriented towards environmental conservation. Meanwhile, green innovation focuses on the development of environmentally friendly products, processes, and business models. The sampling technique used is purposive sampling with a total of 100 respondents. Data collection was carried out using an online questionnaire after testing validity and reliability. The analysis in this study employs SEM-PLS. The results indicate that Green Human Resources Management does not have an effect on Business Sustainability. In contrast, Green Innovation has a significant positive effect on Business Sustainability. The implementation of enhanced green innovation has been proven to increase operational efficiency and strengthen the company's image as an environmentally conscious business. This study emphasizes the importance of integrating human resource management and environmentally friendly innovation to achieve better business sustainability

Zega, Yaprianus; Elmira Siska

Ebisnis Manajemen 2025 Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

PT. Brinton Sejahtera Bearindo is a company operating in the field of general trading, especially information and communication technology. The problem related to compensation is that some employees feel that they do not receive compensation according to their workload, so they are not optimally motivated to carry out their duties. The purpose of this research is to analyze the influence of compensation and work motivation partially or simultaneously on employee performance at PT. Brinton Sejahtera Bearindo. The research method is to apply a quantitative design. Sampling was carried out using a saturated sampling technique for 35 employees. The data processing method starts from data quality testing which consists of validity and reliability tests, as well as classical assumption tests. Mality, multicollinearity test, heteroscedasticity test, linearity test, hypothesis test and coefficient of determination test. The partial test results show that the t count (4,476) is greater than the t table (1,694) with a significant value of 0.00 (smaller than 0.05). The regression coefficient test data shows a positive value of 0.475, which indicates that work compensation has a positive impact on the performance of PT employees. Brinton Sejahtera Bearindo. The coefficient of determination of 0.506 shows that the influence of work compensation and work motivation on employee performance variables is 52.5%. This research can be used as a basis for developing work compensation and increasing work motivation as an important element in improving employee performance.

Agoeng Karyanto; Korenus Reri; Waspada Meliala

Pusat Publikasi Ilmu Manajemen 2025 Fakultas Ekonomi & Bisnis, Univ

This research aims to determine the significant influence of financial and non-finansial compensation on employee performance at the Modern Express People's Credit Bank, Serui Branch, Yapen Islands Regency. Modern Express People's Credit Bank, Serui Branch, Yapen Islands Regency is a finansial institution that operates in the banking sector. As an organization. For this reason, it is necessary to carry out more in-depth and specific research regarding the influence of financial and non-financial compensation on employee performance at the Modern Express People's Credit Bank, Serui Branch, Yapen Islands Regency. This research uses a quantitative analysis method where surveys and questionnaires are carried out as tools to collect data. The data analysis techniques used consist of validity and reliability tests, normality tests, multiple linear regression, F tests and t tests. The sample used in this research was 33 respondents. The results of this research show that there is a significant influence. Based on the results of statistical tests using the SPSS 25 application, the results of financial compensation on employee performance obtained a significant value of 0.000 < 0.05, the results of non-financial compensation on employee performance obtained a significant value of 0.000 < 0.005, the results were jointly significant. The same thing carried out using the T test is 0.000 < 0.005, which means that there is a significant influence of financial and non-finansial compensation on employee performance.

Melda Melda; Yudhanto Satya Adiputra; Ardi Putra

Lembaga Pengembangan Kinerja Dosen 2025 Lembaga Pengembangan Kinerja Dosen

This study aims to determine the Influence of Facilities and Service Quality of Trans Batam Users on Satisfaction of Batam City Community. The population in this study were people who use Trans Batam public transportation using nonprobability sampling, namely accidental. The criteria used as samples in this study were users who had used Trans Batam public transportation, so that the number of samples was 100 respondents. This type of research is Quantitative. Validity and reliability tests were carried out on the questionnaire. Data were analyzed using multiple linear regression analysis, including t-test, F-test and coefficient of determination. This study was conducted using SPSS version 29. The results showed that partially the variables of Facilities and Service Quality had a significant effect on Satisfaction in Batam City. The results of the F Test obtained an Fcount value of 294,306 with Ftable 3.09 identifying that the variables of Facilities and Service Quality simultaneously had a significant effect on Satisfaction in the community. Based on the coefficient of determination test, around 85.6% of the satisfaction variables in the community were influenced by the variables of Facilities and Service Quality. The remaining 14.4% is influenced by other factors not explained in this study.

Abdan A. Kuncoro; Maria Apsari Sugiat; Muslim Amin

International Journal of Management and Strategic Business Leadership 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

The purpose of this study is to examine the impact of Augmented Reality (AR) application usage at IT Telkom Purwokerto on consumer brand attitudes. A total of 200 questionnaires were distributed, with 125 deemed suitable for analysis. The findings reveal that the use of the AR application significantly influences consumer attitudes towards the brand, particularly in terms of user experience, engagement, and perceived realism. The quality of the AR application is shown to have good reliability, and each dimension positively correlates with consumer attitudes. The perceived realism of the AR experience is a crucial factor in shaping positive consumer attitudes towards the brand. The study also identifies a significant relationship between AR application usage, consumer satisfaction, and brand loyalty. Practically, AR can aid IT Telkom Purwokerto in developing more effective marketing models. This study proposes a model to understand the effect of AR applications on positive consumer brand attitudes, assisting marketers in implementing more effective marketing strategies.