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Listy Lukita Sani; Asmai Ishak

Journal of Management and Social Sciences (JIMAS) 2023 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

The trust, service and communication that exist between PT Telkom Witel Yogyakarta Government segment and its customers will make this relationship marketing strategy key in efforts to maintain customer loyalty. The purpose of this internship activity is to find out and learn good relationship marketing strategies in maintaining customer loyalty. The research method carried out by the author is a qualitative method, while the data used is primary data and secondary data. The descriptive data analysis technique used in this research is to produce a systematic, realistic and accurate picture of the relationship marketing strategy carried out by PT. Telkom Witel Yogyakarta Government Service segment in retaining customers. Results of interviews and observations of PT's Government Segment Relationship Marketing strategy. Telkom Witel Yogyakarta in Maintaining Customer Loyalty is a strategy of direct sales (direct marketing), customer service, loyalty programs, business visits and maintaining product quality.    

Ni Putu Dian Kusuma; Zainal Usman; Winardi Winardi; Hidayat Ali; Ellysabet M. A. Betty +2 more

Jurnal Pengabdian Masyarakat Nian Tana 2023 Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Inappropriate cultivation methods and a decrease in the quality of seaweed seeds are some of the obstacles in seaweed production. Technology transfer activities through community service programs aim to provide learning to seaweed farmers on how to enrich seaweed seeds with bionic fertilizer and then cultivate them using the floating net cage method. The activity was carried out on August 24-25, 2022 at the Main Base Command Headquarters of the Indonesian Navy VII Kupang. The method used was a participatory empowerment approach involving seaweed farming communities with counseling and dissemination. Seaweed cultivation with the floating net cage method showed higher absolute growth, relative growth and daily growth rate compared to the longline method, which were 11.91 ± 0.69 g day-1, 0.032 ± 0.002 g g-1 day-1 and 3.14 ± 0.17% day -1, respectively. While in the longline method, it was 9.48±1.81 g day-1, 0.027±0.004 g g-1 day-1, and 2.65±0.43% day -1, respectively.

Rini Hatma Rusli; Bambang Ariyanto; Maritje S. J Malisngorar; Ira Sandi Tunny

Medical Laboratory Journal 2023 LPPM STIKES KESETIAKAWANAN SOSIAL INDONESIA

Computed Radiography (CR) is a radiographic system that can convert analog signals into digital signals so that they are easily processed by image processing , to deal with the inconsistency of image quality from errors in lighting . One of the problems in CR is that the radiograph results are less than the maximum and can inhibit or reduce the ability to diagnose. This study aims to determine how the quality control of CR. This type of research is carried out in literature ( library study) that is by reading literature that has to do with the research conducted, as well as from other sources relating to Quality Control Computed Radiography (CR)  and draw conclusions based on existing data. Based on the available literature, it can be concluded that the quality control on Computed Radiography (CR) is different but it does not reduce in terms of improving the quality of Computed Radiography (CR) in producing quality radiographs and can establish diagnoses.

Sifahudztahanina Sifahudztahanina; Moeljono Moeljono; Aep Saeafullah

Jurnal Publikasi Ekonomi dan Akuntansi 2023 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

The aim of this research is to examine the analysis of the influence of service quality, product quality, location and price perception on consumer satisfaction at the Mang Khalim grated coconut stall located in the Ngampel Kendal traditional market. Previous research obtained different consumer satisfaction results. Therefore, this research aims to review previous researchers regarding consumer satisfaction. This research had 98 respondents from consumers of Mang Khalim grated coconut stalls using the Snowball Sampling technique. The analysis method in this research uses the SmartPLS 3.0 tool. The results of this research show that service quality and price perception have a negative and insignificant influence on consumer satisfaction. Meanwhile, product quality and location have a very positive influence but do not have a significant influence on consumer satisfaction.

Nabila Annisa Fitri; Arga Sutrisna; Barin Barlian

Journal of Management and Social Sciences (JIMAS) 2023 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

This study aims to identify and analyze the effect of price perceptions and service quality onpurchase intention (a survey of RedDoorz Tasikmalaya company users). The method used in this research is causality with a quantitative approach. With a research sample of 49 Users of the Tasikmalaya RedDoorz Company. The data used is using primary data. The analytical tool used in this study is multiple regression using SPSS 26.0. The results showed that Price Perception has a very good rating classification, Service Quality has a very good rating classification while Purchase Intention has a Good classification for RedDoorz Tasikmalaya Company Users. Taken together, Perceived Price and Service Quality have a significant influence on Purchase Intention of Company Users of RedDoorz Tasikmalaya. Partially Perceived Price has a significant influence on Purchase Intention of Company Users of RedDoorz Tasikmalaya. Partially, Service Quality has a significant effect on Purchase Interest in RedDoorz Tasikmalaya Company Users.

Hartati S; Asrida A; Siswati Rahmadyana

Journal Innovation in Education (INOVED) 2023 STIKes Ibnu Sina Ajibarang

Infancy is a golden period for a child's growth and development so it needs special attention. One of the factors that influences a baby's growth and development is sleep and rest. The need for sleep is not only seen from the quantity aspect but also the quality. With good quality sleep, the baby's growth and development can be achieved optimally. One way that can be used to fulfill these needs is baby massage. Baby massage is a gentle stroking or massaging therapy for babies, this is stimulation through tactile stimulation, gentle massage approaching soft and gentle massage on the surface of the baby's skin gently, on the tissues and organs of the body. Baby massage is useful for increasing the baby's concentration and making the baby sleep soundly, to increase the baby's growth and weight, increase the body's endurance, build bonds of love between parents and children and improve blood circulation and breathing. A baby's weight is influenced by heredity, nutrition, environment, gender and social status. Body weight is an anthropometric indicator for assessing growth in babies or children. Balanced nutrition and basic health care in the form of immunizations. Regular massage for babies can increase the baby's weight and the length of time the baby sleeps. This happens when the baby is massaged and the baby feels relaxed so it is easy for the baby to sleep. The initial survey was conducted through direct interviews with AsyfAlesha Mom n' Baby Care, which opened a baby massage practice. Therefore, researchers are interested in examining the effectiveness of baby massage on weight gain and baby sleep quality at AsyfAlesha Mom n' Baby Care, whether its implementation is effective in supporting weight gain and baby sleep quality to prevent stunting in babies.

Dimas Didik Pramudia; Ahmad Jauhari; Beny Mahyudi Saputra

Journal Economic Excellence Ibnu Sina 2023 STIKes Ibnu Sina Ajibarang

In the current era of globalization, there is intense competition in the business world. Business actors are required to create competitive advantages based on the quality of service and atmosphere in their businesses and strive to provide consumer satisfaction to face business competition. This research aims to determine the results of the influence of service quality, store atmosphere, and consumer satisfaction at Cafe MP in Brenggolo Village. The method used in this research is a quantitative method. The sampling technique in this research is the accidental sampling method. The number of samples in this research was 85 consumers. Data collection techniques include observation, interviews, questionnaires and literature studies, with the help of IBM SPSS version 25. The research results show that Service Quality has a significant (partial) influence on consumer satisfaction, the result value is 8.222 and the significance value is 0.025 <0.05. Store Atmosphere has a significant (partial) influence on consumer satisfaction, a result value of 9.622 and a significance value of 0.000 <0.05. Service quality and Store Atmosphere influence (simultaneously) on consumer satisfaction at MP Cafe in Brenggolo Village, the f test value is 97.549 and the significance value is 0.000 <0.05.

Poppy Fitrijanti Soeparan

Jurnal Nuansa : Publikasi Ilmu Manajemen dan Ekonomi Syariah 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Communication plays a very important role in human life. Because wherever there are humans, that’s where communication occurs. So, it is important to have and increase knowledge about communication. Not only communication between individuals in daily life, but also between individuals in organization. It is very crucial to create good and targeted communication between individuals within it, to create harmony and to avoid misunderstanding. All people and organizations live in relation to their environment. To improve the quality of this relationship, good communication is needed. Improving the quality of this communication is the field of activity of public relations. Every organization from initial to final activities will go through various integrated activities so as to achieve the best results. The glue of all these activities is the field of Public Relations activities.  In the society, also in organizations, we need to know about Public Relations. Because in organization, what is very important to pay attention to is how individuals in the organizations create and develop good ways of communicating with each other. So that all organizational works can be carried out well and produce the best results. Apart from being a good goal for the organization itself, knowledge of Public Relations can also be useful for individual Dharma Wanita members to continue to improve their own quality and empower themselves even more, so that they can continue to carry out activities with other individuals in public. This increase in capability correlates with an increase in the quality of human resources, in this case Dharma Wanita members.

Lolita Putri Susanti Siregar; Nasrul Kahfi Lubis; Agustina Nurul Fajriah

Jurnal Penelitian Ilmu Ekonomi dan Keuangan Syariah (JUPIEKES) 2023 STAI YPIQ BAUBAU, SULAWESI TENGGARA

This research aims to assess how internal control, information technology, and staff competence influence the quality of financial reporting in Kota Langsa. The research methodology employed is quantitative, utilizing primary data. All Local Government Units (OPD) in Kota Langsa, totaling 33, were taken as the sample, with three respondents from each OPD, resulting in a total of 99 respondents. The sample selection was done through purposive sampling.Data were collected through questionnaire distribution and the use of measurement tools such as validity and reliability tests. Data analysis employed multiple linear regression analysis, with hypothesis testing using t-tests and F-tests. The regression analysis results indicated that internal control has a significant positive influence on the quality of financial information in the reports. Conversely, information technology does not have a significant impact, while staff competence also has a significant positive effect.In summary, this research demonstrates that internal control and staff competence play vital roles in enhancing the quality of financial reporting in Kota Langsa, whereas information technology does not have a significant impact

Rahayu Bella Kartika; Edwin Agus Buniarto; Diana Ambarwati

Nian Tana Sikka : Jurnal ilmiah Mahasiswa 2023 Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

In the era of globalization and rapid technological advancement, business development requires the right strategies to attract customers through customer satisfaction. Therefore, research is needed to uncover whether interpersonal communication and service quality have a partial or simultaneous impact on customer satisfaction. The research was conducted in April 2023, with a sample of 95 respondents, customers of Hotel Front One Inn Kediri. A quantitative descriptive method was used in this research, involving data collection through observation, interviews, and questionnaires. Data analysis in this research included validity testing, reliability testing, classical assumption testing, and multiple linear regression analysis. The research results indicate that the interpersonal communication of employees with customers and the quality of service provided have a partial impact on Customer Satisfaction at Hotel Front One Inn Kediri. This is shown by the significance value below 0.05. Simultaneously, these variables are known to have an impact on customer satisfaction, with an influence of 27.3%. Hotel Front One Inn Kediri should provide training to its employees on effective communication with customers and how to provide the best service to customers, as it is evident that interpersonal communication and service quality have an impact on customer satisfaction.

Muhammad Imron Hamzah

Jurnal Publikasi Ekonomi dan Akuntansi 2023 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This research aims to find out whether work discipline and quality of public services influence public satisfaction at the Bungah sub-district office, Gresik district. This research uses primary data by distributing questionnaires to all employees. The population used is people who provide services at the Bungah sub-district office. The analysis technique used is multiple linear regression analysis. The results obtained are that work discipline has a positive and significant effect on community satisfaction at the Bungah sub-district office, Gresik district. and service quality has a positive and significant effect on community satisfaction at the Bungah District office, Gresik Regency.

Misdawati Misdawati; Nopalina Suyanti Damanik

Jurnal Ventilator: Jurnal riset ilmu kesehatan dan Keperawatan 2023 Stikes Kesdam IV/Diponegoro Semarang, Indonesia

Service quality can be measured by comparing perceptions between the expected service and the service received and felt by the patient. Patient satisfaction is the level of patient feelings after comparing with his expectations. If a patient is satisfied with the value provided by a product or service, it is very likely that they will become a customer for a long time. The aim of this research is to analyze the relationship between service quality in the registration section and patient satisfaction for pregnant women at the Highlands Assistant Health Center, Highlands District, Binjai City in 2023. The type of research used in this study is analytical with a cross-sectional approach with the research sampling technique being non-probability sampling. or non-random sampling was carried out at PMB Tuti Khairina, Serdang Bedagai Regency with a sample of 32 KF 1 post partum mothers from February to May 2023. The results of the chi-square test obtained a p value = 0.001 (p <0.05). This means that there is The Relationship between Early Initiation and the Smooth Expenditure of Breast Milk in Post Partum KF 1 Mothers in PMB Tuti Khairina Serdang Bedagai Regency in 2023    

Wiwit Rohaeni Yulianti

Jurnal Nuansa : Publikasi Ilmu Manajemen dan Ekonomi Syariah 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This research aims to find out and analyze the Brand Association of Bango Soy Sauce Products. This research method uses a quantitative approach with multiple linear regression analysis techniques processed using SPSS version 25. The data collection technique is by distributing questionnaires to 95 people as respondents through google forms. The results showed that the basis for purchasing decisions by consumers towards Kecap Bango products was determined by Delicious taste to be a cooking raw material, Quality cooking raw materials, Using quality soybeans, Comfortable in consumption, Easy to get in stores, More familiar than other soy sauce products and Superior to other products.

Wiwit Rohaeni Yulianti

Jurnal Nuansa : Publikasi Ilmu Manajemen dan Ekonomi Syariah 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This research aims to find out and analyze the Brand Association of Bango Soy Sauce Products. This research method uses a quantitative approach with multiple linear regression analysis techniques processed using SPSS version 25. The data collection technique is by distributing questionnaires to 95 people as respondents through google forms. The results showed that the basis for purchasing decisions by consumers towards Kecap Bango products was determined by Delicious taste to be a cooking raw material, Quality cooking raw materials, Using quality soybeans, Comfortable in consumption, Easy to get in stores, More familiar than other soy sauce products and Superior to other products.

Yussuli Yussuli

Mandub: Jurnal Politik, Sosial, Hukum dan Humaniora 2023 STAI YPIQ BAUBAU, SULAWESI TENGGARA

This study is based on the fact that in Rambipuji District, Jember, there are many early marriages and poor-quality marriages, so intervention from religious figures and counselors is needed. The purpose of this study is to evaluate the role of religious figures and counselors and how effective they are in realizing harmonious families and reducing the number of early marriages in the area. This study was conducted qualitatively, with interviews and thorough observations of religious figures, counselors, and newly married couples. The results of the study indicate that religious figures and counselors have an important role in providing effective education and counseling. However, there are still problems in implementing the program consistently. The results indicate that religious figures and counselors need increased capacity and support so that they can do their jobs better. To obtain larger data, quantitative research should be used, and specific approaches should be studied for different cultural contexts.    

Fransiska Mochtar; Saddam Muhdi; Yessi Rahayu; Ami Amelia

The Journal General Health and Pharmaceutical Sciences Research 2023 LPPM STIKES KESETIAKAWANAN SOSIAL INDONESIA

Menstrual disorders and premenstrual syndrome (PMS) are common gynecological conditions that significantly impact women's quality of life and productivity. Herbal medicine, used both traditionally and supported by scientific evidence, offers a promising preventive approach. This study aims to systematically evaluate the effectiveness of herbal medicine in preventing menstrual disorders and PMS. A systematic literature search was conducted following the PRISMA 2020 guidelines using databases such as PubMed, Scopus, ScienceDirect, and the Cochrane Library for articles published between January 2013 and December 2023. Out of 1,143 articles identified, 26 studies met the inclusion criteria. The most frequently studied herbs included Vitex agnus-castus, Zingiber officinale, Curcuma longa, and Foeniculum vulgare. Several randomized controlled trials reported significant improvements in PMS symptoms and menstrual cycle regulation. These findings support the potential of herbal medicine as an effective preventive strategy; however, further high-quality clinical trials with standardized preparations and long-term follow-up are needed for clinical validation.

Fatimatus Zahro; Zahrotul Jannah; Didit Darmawan; Jahroni Jahroni; Uswatun Chasanah +2 more

Publikasi Hasil Pengabdian dan Kegiatan Masyarakat 2023 Asosiasi Periset Bahasa Sastra Indonesia

Micro, Small and Medium Enterprises (MSMEs) in Indonesia have a very important role in the Indonesian economy. This is in line with the service objectives that have been carried out to advance MSMEs in Beciro Hamlet. For example, in one of the MSMEs in Jumputrejo Village, namely Mother Vivi's chilli products. Based on the survey results, two service methods were found that can be applied to increase sales of Bunda Vivi's chilli products, namely direct interviews and literature studies related to the writing of this service journal. By applying these methods, the KKN 04 Group of Sunan Giri University Surabaya, East Java, was able to help improve the quality of sales by making logo stickers and creating a marketplace account on one of the e-commerce platforms, Shopee. Through this service, we managed to make a significant contribution by increasing the sales of Mother Vivi's sambel products by 100%.

Nasrizal Nasrizal; Nur Adh Dhuha; Muhammad Ihsan; Syadzahara Nurul Chalifah; Rissika Priutami +6 more

Pandawa : Pusat Publikasi Hasil Pengabdian Masyarakat 2023 Asosiasi Riset Ilmu Pendidikan Indonesia

This journal discusses student KKN activities at UNRI SUKAJADI VILLAGE, which is in Sukajadi Village, Bukit Batu District, Bengkalis Regency. Nowadays, cleanliness is considered trivial, so many local people don't care about cleanliness. Even though cleanliness is very important in life, both for health and the environment. Cleanliness affects health, as does the environment. A clean and healthy environment also improves the quality of life, fresh air, clean water and beautiful nature can improve physical and mental well-being. A healthy environment is the key to balance in an ecosystem. So the Kukerta group built the Sukajadi village and created a mutual cooperation work program at Datuk Laksamana gate. The aim of this work program is to raise public awareness about the environment because the environment is the key to creating a better, healthier and more sustainable world for all living creatures. Protecting the environment is our shared responsibility for future generations. Apart from that, the Sukajadi village community can overcome and invite the local community to clean around the Datuk Laksamana gate because cleaning the road at the Datuk gate is a simple but very important action that can have a big positive impact on human health and the environment.

Purwestri Madya

Intellektika : Jurnal Ilmiah Mahasiswa 2023 STIKes Ibnu Sina Ajibarang

Some of the problems that underlie the low quality of education include: Lack of teacher planning in teaching, teachers seem monotonous in carrying out learning activities and are not flexible in responding to current developments in the field of education, and a lack of variety in the learning methods used resulting in a lack of student enthusiasm in learning. This School Action Research (PTS) aims to improve teacher learning outcomes through the use of lesson study as a learning community for teachers in the Classes of SMP Negeri 1 Simpang Teritip for the 2021/2022 academic year. The subjects of the School Action Research are teachers who teach at SMP Negeri 1 Simpang. Teritip, Simpang Teritip District, West Bangka Regency 2021/2022 Academic Year. The results of the research showed that through the use of lesson study as a learning community for teachers in classes at SMP Negeri 1 Simpang Teritip, there was an increase of 21.67% in cycle I and 14.66% in cycle II. In detail, for teacher 1, the initial condition was an average of 53.33, the first cycle averaged 75.00, an increase of 20.00%, the second cycle averaged 91.25, an increase of 16.25%. Teacher 2 initial condition averaged 55.00, first cycle averaged 80.00, increased 25.00%, second cycle averaged 91.25, increased 10.25%. Teacher 3 initial conditions average 50, cycle I average 70, an increase of 20.00%, cycle II average 87.50, increase 17.25%. The results achieved by the teacher have met the target, namely by comparing the results with a minimum increase of 10%. Based on the results of the research above, it can be concluded that through the use of lesson study as a learning community for teachers in classes at SMP Negeri 1 Simpang Teritip, learning outcomes can be improved.

Hutri Lien Vanny; Desiana Rachmawati

Intellektika : Jurnal Ilmiah Mahasiswa 2023 STIKes Ibnu Sina Ajibarang

One of the tasks of airlines is to ensure the quality of service related to punctuality. Lion Air YIA Airport often experiences problems related to delays, namely the unauthorized refusal by the carrier to carry out the carriage agreement due to factors such as weather conditions that make it impossible to carry out flight activities, passenger delays during boarding time, and delays from pilots, co pilots, cabin crew, catering and, aircraft unpreparedness or handling in the area. This study aims to determine the handling of delays at Lion Air Airlines at Yogyakarta International Airport. This study used qualitative research methods with data collection techniques in the form of observation, interviews, and documetation. The data analysis used is Data Reduction, Data Presentation, and Conclusion. The triangulation techniques used are source triangulation and triangulation techniques. The implementation of this research was carried out on September 1 – September 30, 2022 at Yogyakarta International Airport. The results of this study are factors that cause flight delays (delay) are dominant factors, namely weather factors in the form of heavy rain and unstable wind speed. As well as other factors, namely problems from the previous airport, weather factors in the form of heavy rain and unstable wind speed. errors during passenger checks or fitting boarding documents, and damage to aircraft engines, and overcrowding of flights. The handling carried out by Lion Air YIA International Airport is in accordance with the rules of the Law and the rules of the airline itself, including giving snacks or drinks to passengers, and reimbursing money or costs in accordance with the rules of the Law and the airline's own rules. The solution to overcome problems in handling delays is to communicate with cathering parties to avoid delays in procuring delay service and try as much as possible to understand passengers by paying attention to passengers.