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Customer satisfaction is a crucial indicator in assessing the quality of a company's products, services and overall experience. This research aims to identify the level of customer satisfaction and optimize the available data for effective use in sentiment analysis. In this study, we analyzed 4,353 customer reviews collected over the past year, with 3,481 reviews used as training data and 871 reviews as testing data. The analysis process was conducted using the Cross-Industry Standard Process for Data Mining (CRISP-DM) approach and leveraged the Logistic Regression algorithm to build a predictive model. Model evaluation using the confusion matrix yielded an accuracy of 94.60%, a precision of 94.26%, and a recall of 94.60%. The analysis was conducted using Jupyter Notebook and the Python programming language. The results indicate that sentiment analysis is effective in identifying and predicting customer satisfaction levels, which in turn can help a company’s products improve its service strategies. The optimization of previously underutilized data now provides deeper insights into customer perceptions and expectations, enabling the company to make more targeted decisions and enhance overall customer satisfaction.

This study highlights the integration of character education through affective and psychomotor values within a curriculum. The integration aims to develop not only intellectual skills but also moral and ethical behaviors among students. Key challenges include inadequate teacher training and limited resources for evaluation. On the other hand, government support and technological advances present significant opportunities. The research employed a qualitative descriptive method, focusing on elementary and secondary schools in Indonesia. Findings suggest that collaboration between schools, families, and governments is essential. Furthermore, the use of digital tools can significantly enhance character education. Implications of the study point towards adaptive curricula and enhanced teacher training programs to overcome the challenges of integration.

Pregnancy affects various aspects of women's physical and mental health. One factor that often occurs in pregnant women is stress, which can affect the health of the mother and fetus. One of the efforts made to overcome stress in pregnant women is relaxation therapy. Relaxation therapy aims to calm the nervous system and help pregnant women overcome anxiety and tension that often occurs during pregnancy. The activity method consists of preparation, implementation and evaluation. The results of the activity were obtained as many as 90% of participants reported an increase in knowledge about stress management during pregnancy, the results of the DASS-21 questionnaire showed a decrease in the average stress score of 30% and all participants were able to perform breathing relaxation therapy techniques correctly based on facilitator observations. This community service activity succeeded in improving the ability of pregnant women to manage stress through breathing relaxation therapy. The output produced can be used for the sustainability of the program at the Health Center.

Efforts to reduce the prevalence of anemia in adolescent girls are carried out by supplementing with Iron Tablets. This research aims to evaluate the program of providing iron tablets to adolescent girls in the work area of the Kebonsari Health Center, Madiun Regency. The research was conducted qualitatively with indepth interview techniques and Focus Group Discussions (FGD), informants were determined by purposive sampling totaling 16 people. The research was conducted in July-September 2023 at the Health Office, Madiun Regency Pharmacy Installation, Kebonsari Health Center, SMPN 2 Kebonsari and MAN 1 Madiun. The data analysis technique used triangulation, processed using reduction and presented in the narrative text. The results of the study were reviewed based on the book "Guidelines for Prevention and Management of Anemia in Adolescent Girls 2016" showing that several aspects were appropriate, including human resources, fund allocation, preparation, distribution, recording and reporting, scope of activities and accuracy of targets and distribution. While aspects that were not appropriate included facilities and infrastructure, monitoring and timeliness. Similar research should be conducted in other schools in the working area of the Kebonsari Health Center, Madiun Regency so that the effectiveness of the implementation of the program can be evaluated and improved.  

Advances in information technology have encouraged government agencies to implement electronic-based systems to improve the effectiveness, efficiency, and transparency of services. The Community and Village Empowerment Service of Magetan Regency uses the Presence and Performance Application System Si Apik application to record the attendance of State Civil Apparatus as part of the E-Government program. This study aims to evaluate the usability of the Si Apik application using the System Usability Scale method to measure the level of user satisfaction. The research approach involves descriptive qualitative and quantitative methods, with data collection through observation, SUS questionnaires, and semi-structured interviews. The results showed an average SUS score of 52.59, which is in the marginal category, with a grade D and an "OK" rating. This score indicates that the system still has technical constraints, such as network connections and application errors, which affect ease of use. Recommendations for improvement include optimizing features, increasing system stability, and providing clearer technical guidance. This study provides strategic input for the Community and Village Empowerment Service of Magetan Regency in improving the quality of Si Apik application services.

This study aims to analyze the marketing strategy of SOP Iga Jeletot Terazz MSME in Karawang which is considered not optimal in increasing competitiveness and expanding the market. The research method used is qualitative with an explanatory survey approach, collecting data through in-depth interviews with MSME owners and employees. The results of the study indicate that the marketing strategy of this MSME is still conventional, does not utilize social media in a structured manner, and has not implemented data-based marketing. The main influencing factors are limited human resources, lack of understanding of digital marketing, and the absence of a customer loyalty program. In the discussion, this problem is associated with decision-making theory, including the stages of problem analysis, alternative selection, and implementation and evaluation of decisions. More effective marketing strategies include planning social media content, using digital advertising, and implementing loyalty programs. In addition, training human resources to improve digital marketing competency is an important step. This study concludes that with the adoption of technology-based marketing strategies and careful planning, SOP Iga Jeletot Terazz MSME has the opportunity to increase competitiveness and expand market reach.

This research aims to explore the policy management of educational programs at SD IT Al-Anshar Tanjung Pura in integrating the national curriculum with Islamic values. The research approach used is qualitative with a descriptive method, involving observation, interviews, and documentation as data collection techniques. The subjects of the study include principals, teachers, and students, while the object is the education management policy in this school. The results of the study show three main findings: 1) Policy planning is designed to form a generation that excels in academics and has Islamic character through careful planning that involves all parties. 2) The implementation of policies prioritizes a balance between religious and general education, supported by collaboration between teachers, students, and parents, as well as various extracurricular activities. 3) Policy evaluations are carried out regularly to measure the success of educational programs even though they still face the challenge of limited resources. This study emphasizes the importance of the role of planning, collaborative implementation, and regular evaluation in education policy management to achieve holistic educational goals.

SMA Negeri Lewa Tidahu is one of the educational institutions that conducts the process of admitting new students, an annual activity that is still carried out manually. However, with the current development of digital media, nearly every group across various age levels requires fast internet connectivity. The issues faced include inefficient document management, frequent errors by prospective students in filling out manual registration forms, and unclear writing on the forms submitted to the school, making them difficult for operators to read. This results in inefficiency in terms of time and inaccuracies in data entry. Therefore, it is necessary to develop a new student admission system that allows students to access detailed information. This system is designed using the System Development Life Cycle (SDLC) model, which includes stages such as requirements analysis, design, programming, Black Box testing, SUS evaluation, and maintenance. The implementation of this new student admission system will simplify the process for users.