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Wulan Dari; Dian Maya Sari; Muhairoh Indah Cahyani

POTENSI : Jurnal Pengabdian Kepada Masyarakat 2025 Fakultas Ekonomi dan Bisnis UNDARIS

This Mail Merge Learning Training aims to create letters to staff and teachers, understanding the use of Microsoft Access in creating letters. This Mail Merge learning is often needed in creating correspondence and for daily work at school. Microsoft Access software allows training for staff and teachers who must be personal and efficient, by using image and sound designs from separate sources into one Microsoft Access software. During this Mail Merge learning training, participants will be trained and taught about the concept of using Microsoft Access Software, preparation steps for creating Mail Merge using Microsoft Access Software in making letters using Microsoft Access Software, and merging data into Microsoft Access Software. This Microsoft Access Software learning training will also discuss the benefits of using Microsoft Access Software, including time efficiency and accuracy in training staff and teachers that will be created. Through a combination of theory and practical exercises, participants are expected to be able to master the steps in the letter-making learning training process that will be explained using Microsoft Access Software. The results of this training are expected to provide participants with the ability to create personal and efficient student animations, including education and other organizations. Thus, the introduction of this application contributes to increasing the effectiveness of communication in various activities involving the learning process.

Muhammad Sofyan; Haddad Hikmah Muttaqin; Ikhsan Maulana Saputra; Sri Mulyeni

SABER : Jurnal Teknik Informatika, Sains dan Ilmu Komunikasi 2025 STIKes Ibnu Sina Ajibarang

The objective of this study is to evaluate the impact of load balancing implementation on website service performance to enhance system efficiency and reliability. The research object is a website accessed through seven service endpoints: Login, Homepage, Blog, About, Shop, Contact, and Post Checkout, with a total of 3,500 requests. The testing was conducted under two scenarios: a single server architecture and an architecture utilizing a load balancer (HAProxy) implementing the Round Robin algorithm. The testing method employed Apache JMeter to simulate load and measure various performance parameters, including average response time, throughput, standard deviation, bandwidth usage, average response size, and error rate. The results indicate that the use of a load balancer significantly reduced the average response time from 7,551 ms to 3,278 ms, increased throughput from 12.5 to 27.3 requests per second, and improved response time stability by reducing standard deviation across all endpoints. Bandwidth usage also increased without changes in average response size, with the error rate remaining at 0% in both scenarios. The study concludes that implementing load balancing with HAProxy effectively enhances website service performance in terms of efficiency, capacity, and system stability, and is recommended as a performance improvement solution in resource-constrained environments.

Hendra Kurniawan; Nazla Sofi Adinda; Dea Nadhira Mulyadi; Suci Nurhayati

Jurnal Manajemen Kewirausahaan dan Teknologi 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This study aims to examine the implementation of the Academic Information System SIAKAD in improving the efficiency of educational administration at Madrasah Aliyah Negeri. The research method used is descriptive qualitative, with data collection techniques through observation, interviews, and documentation. The results show that SIAKAD significantly contributes to accelerating academic administrative processes such as student data management, grade entry, attendance management, and academic report preparation. This system reduces reliance on manual processes prone to errors and speeds up the completion time of administrative tasks. However, several challenges remain, such as limited training for educators and internet network issues affecting system operation. The study concludes that SIAKAD can substantially improve administrative efficiency if supported by adequate training and reliable technological infrastructure. The implementation of SIAKAD also enhances transparency and accountability in academic data management at the madrasah. Therefore, the development and maintenance of this system should be prioritized to support the digitalization of modern and effective educational administration processes.

Fayza Nindya Nur’Assyfa; Nia Kusumadewi; Nor Latifah

Jurnal ilmu Kesehatan Umum 2025 Asosiasi Riset Ilmu Kesehatan Indonesia

Optimization of primary and secondary packaging is crucial for the quality and efficiency of drug production. The drug packaging process consists of primary packaging that is in direct contact with the product and secondary packaging that provides additional protection and important information. This study aims to analyze various methods applied in pharmaceutical packaging to assess the effectiveness of Lean Manufacturing (VSM), Single Minute Exchange of Dies (SMED), and Overall Equipment Effectiveness (OEE). This study shows that VSM significantly reduces the time of secondary packaging activities. SMED reduces the lead time of primary packaging analysis by 58.06%. Meanwhile, OEE analysis of primary packaging identified high set-up/adjustment as the main cause of losses. The importance of implementing structured methods to increase productivity, reduce waste, and ensure a more efficient and effective packaging process in the pharmaceutical industry, contributing to improving product quality and safety.

Eva Maya Sari; Baidhowi Baidhowi

Jurnal Nuansa : Publikasi Ilmu Manajemen dan Ekonomi Syariah 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This study examines the phenomenon of the regulatory revolution in the sharia economy through the integration of digital technology to optimize the application of sharia principles. The background of this research departs from the rapid digital transformation, which requires adaptation and reform within the framework of sharia economic regulations to remain relevant and responsive to the challenges of the times. Using a qualitative approach that combines normative-doctrinal analysis and empirical case studies, this study aims to explore how current regulatory developments, the role of digital technology, as well as legal innovation challenges and opportunities arise in the implementation of sharia principles. The results of the study show that the integration of digital technology not only increases efficiency and transparency in the application of sharia principles, but also raises new problems related to the adaptation of conventional legal frameworks. Therefore, cross-sector collaboration and adaptive regulatory reform are needed to optimize the potential of the sharia economy in the digital era.

Pesta Gultom; Lucky Tiur A. Marbun; Adania Telaumbanua; Rasti Purba; Shilvia Maria A. Siagian

Jurnal Nuansa : Publikasi Ilmu Manajemen dan Ekonomi Syariah 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

The home industry "Eka Jaya" is a small business engaged in the production of snacks. In an effort to increase efficiency and daily profits, an optimal production planning method is needed. This study aims to maximize daily profits through the application of the simplex method in compiling the right production strategy. The simplex method is used to solve linear programming problems by maximizing the objective function in the form of profit and considering resource constraints such as raw materials, labor, and production time. The results of the study indicate that the application of the simplex method is able to provide an optimal production combination that produces maximum profit compared to the conventional method that has been used so far. Thus, this method can be used as a reference in making production decisions in the home industry "Eka Jaya".    

Adinda Nabila Fajar; Erwin Permana; Muhammad Rubiul Yatim

Jurnal Ekonomi dan Pembangunan Indonesia 2025 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

The development of the digital ecosystem has disrupted the transportation sector. Traditional transportation businesses have shifted to online transportation. This study aims to analyze Blue Bird's strategy in facing the ride-hailing disruption in Indonesia. The research was conducted using a descriptive qualitative approach. The data was sourced from digital searches and observations. The results show that the digital transformation implemented by PT Blue Bird Tbk has improved operational efficiency and competitiveness in the highly competitive transportation market. The My Blue Bird application, with real-time tracking and cashless payment features, has streamlined the booking process and strengthened customer loyalty. The data indicates an increase in app usage and a reduction in operational costs, supporting the effectiveness of the company's digital strategy. Strategic collaboration with ride-hailing platforms has also significantly contributed to market expansion and increased fleet occupancy. The success of this strategy is reflected in the rise in booking volume and overall customer satisfaction. As a further step that has not been fully implemented, it is recommended that Blue Bird explore the application of AI-based predictive models to optimize fleet scheduling and route dynamics. The use of this technology can provide more accurate demand forecasts and support strategic decision-making in resource allocation. Additionally, the development of a customer feedback system integrated with digital analytics will allow the company to respond to consumer trends and preferences more effectively. These measures, supported by enhanced digital infrastructure and cross-sector collaboration, are expected to further boost Blue Bird's efficiency and growth in the digital disruption era.

Ridwan R. Puluhulawa; Rusly Abdurrahaman Idji; Robin Pakudu; Nuzlan Botutihe

Jurnal Media Administrasi 2025 Universitas 17 Agustus 1945 Semarang, Indonesia

This study aims to obtain an overview of Human Resource Management (HRM) practices at the Fisheries Service of Gorontalo Regency. A descriptive qualitative approach was used in this study, with data collection techniques through interviews, observations, and documentation. The results of the study indicate that planning is carried out through a recruitment process that includes identifying needs, preparing job descriptions, and the orientation process for new employees. In terms of organization, service digitalization is applied to accelerate administration, increasing HR capacity through training, and involving the community in fisheries policies, which have been proven to increase service efficiency by up to 80%. However, implementation has not been optimal due to limited time, resources, communication constraints, and budget constraints. Work supervision involves leaders, supervisory positions, and other relevant parties, with leaders playing a central role in ensuring employee performance. Motivation is provided by providing opportunities for skill development and rewards for performance. Performance evaluations are carried out periodically to measure the achievement of organizational targets and goals. These findings provide important insights into efforts to improve the quality of human resource management in the public service sector.

Tasya Darosyifa; Ligina Tesalonika; Ariel Lois; Angel Evelyn; Aditama Candra Kusuma +2 more

Referendum : Jurnal Hukum Perdata dan Pidana 2025 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

International trademark infringement poses a complex challenge for brand owners due to jurisdictional variations and differing legal systems across countries. This study examines available legal remedies, ranging from non-litigation dispute resolution mechanisms such as Alternative Dispute Resolution (ADR) - encompassing negotiation, mediation, and arbitration - to formal litigation in national courts. ADR offers advantages in time efficiency, cost-effectiveness, and confidentiality, while litigation provides legal certainty through binding court decisions such as injunctions and damages awards. Preventive strategies including international trademark registration through the Madrid System and cooperation with customs authorities serve as crucial proactive protection measures. Furthermore, this research analyzes judicial considerations in cross-industry trademark disputes, including assessment of trademark similarity (visual, phonetic, conceptual), reputation of well-known marks, bad faith of infringers, and potential consumer confusion. Case studies such as Louis Vuitton vs. Louis Vuitton Dak and Zara Food vs. Zara Fashion demonstrate judicial application of the likelihood of confusion principle and anti-dilution doctrine even across different industries. The research employs normative legal methodology with statutory and secondary document analysis approaches. Findings confirm that legal strategy selection must consider infringement scale, jurisdiction, and business objectives, while international trademark protection requires integration of proactive registration, legal enforcement, and comprehensive understanding of global market dynamics.

Berliana Setyaningrum; Ahmad Lutfi Abdillah; Mila Makhfiroh Sufrotul Laili

Proceeding of the International Conferences on Engineering Sciences 2025 Asosiasi Riset Ilmu Teknik Indonesia

The advancement of Internet of Things (IoT) technology has significantly transformed traditional homes into intelligent living environments. This study presents the implementation of a smart home automation system utilizing IoT components to control and monitor household devices remotely. The system integrates NodeMCU ESP8266 microcontrollers, sensors (temperature, motion, light), and actuators (relays for lights, fans, and appliances) which are connected through a Wi-Fi network. A mobile application is developed to enable real-time control and monitoring, enhancing user convenience, energy efficiency, and home security. The system also includes automated scenarios such as turning off lights when no motion is detected or adjusting ventilation based on temperature. Testing results show that the system responds within an average delay of less than 1.5 seconds and maintains stable performance across various network conditions. The findings confirm that IoT-based home automation offers a scalable, cost-effective solution to improve the quality of life and resource management. This study contributes to the development of sustainable and intelligent home systems for modern living.

Ifdal Lisyukri; Melri Deswina

Merkurius : Jurnal Riset Sistem Informasi dan Teknik Informatika 2025 Asosiasi Riset Teknik Elektro dan Informatika Indonesia

This research aims to implement the K-Means Clustering algorithm in clustering patterns of goods demand in the inventory management system at PT Semen Padang. With the development of industrial technology and the need for an efficient inventory management system, this research identifies problems faced by the company, such as manual records that are prone to errors and delays. The developed web-based system allows real-time data integration, automation of the goods request process, and analysis of demand patterns using the K-Means algorithm. The results show that the implementation of this system can improve the efficiency of inventory management, minimize recording errors, and support better decision-making in the procurement of goods.

Akhmad Rifai; Hayat Hayat; Hirshi Anadza

Journal of Administrative and Sosial Science (JASS) 2025 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

The quality of public service is one of the indicators of the success of local governments in the context of regional autonomy. This research examines the implementation of the Integrated Administrative Services Program (PATEN) in Kalidawir District, Tulungagung Regency, as a strategy to bring administrative services closer to the community. This study aims to determine the quality of PATEN services and identify the inhibiting factors in optimizing the conduct of public services. The method used is descriptive qualitative method. Data were collected through observation, documentation, and interviews, and then analyzed interactively using the Miles and Huberman model. This study adopts five dimensions of service quality according to Zeithaml, Berry, and Parasuraman, namely: physical evidence, reliability, responsiveness, assurance, and empathy. The research findings indicate that the implementation of PATEN in Kalidawir District has good performance in terms of service infrastructure, procedural accuracy, responsiveness, and transparency. The inclusivity of services is supported by facilities such as child-friendly rooms and breastfeeding rooms. The staff always implements SOP, provides timely services, and maintains professional behavior. However, there are two main obstacles that hinder the optimization of services: inadequate infrastructure for the elderly and persons with disabilities, as well as limited public understanding of service procedures. These challenges affect access, efficiency, and perceptions of service delivery. This study concludes that although PATEN services in Kalidawir District meet general standards, improving inclusive facilities and communication strategies is essential for more equitable and effective service outcomes.  

Emanuel Necko; Bagas Arjuna

Jurnal Riset Rumpun Ilmu Teknik 2025 Pusat riset dan Inovasi Nasional

The vehicle ownership transfer form submission service at the Samsat Tandes Office in West Surabaya is a vital public service that frequently encounters issues such as long queues and extended waiting times. These conditions lead to user dissatisfaction and reduce the operational efficiency of the institution. This study aims to optimize the existing queuing system through a simulation-based approach to enhance service effectiveness and efficiency. The methodology includes mapping the current service process, collecting data on service times and customer arrivals, and modeling the queuing system using simulation software. Subsequently, several improvement scenarios were analyzed, including the addition of server resources. The simulation results indicate that the scenario involving the addition of one extra server during peak hours yields the most significant impact—reducing average customer waiting time by up to 20% and increasing the number of customers served per day. These findings demonstrate that simple interventions based on simulation analysis can produce substantial improvements in public service quality. In conclusion, a simulation-based approach proves to be effective in supporting strategic decision-making for queue system optimization and is highly recommended for implementation in other public service units facing similar challenges.

Wulan Febriyani; Linda Purwanti; Ria Fitri Mawardiningrum

Proceeding of the International Conferences on Engineering Sciences 2025 Asosiasi Riset Ilmu Teknik Indonesia

Energy efficiency in air conditioning systems is a critical factor in reducing energy consumption and environmental impact. This study aims to analyze the energy performance of an air conditioning system using the thermodynamic cycle method. The analysis focuses on the refrigeration cycle, particularly the vapor compression cycle commonly used in residential and commercial systems. Key parameters such as coefficient of performance (COP), refrigerant flow rate, and enthalpy at each cycle point were examined to determine overall efficiency. Data were collected through simulations and experimental measurements under standard operating conditions. The results show that optimizing system components, especially the compressor and expansion valve, can significantly improve energy efficiency. The COP increased by 12% when a high-efficiency compressor was utilized. In addition, the selection of eco-friendly refrigerants contributed to better thermal performance and reduced environmental risks. This research highlights the importance of thermodynamic analysis in designing and improving air conditioning systems for sustainable energy usage. Future studies are recommended to incorporate real-time monitoring and adaptive control systems to further enhance system performance and energy savings.

Guruh Anang Setyadi; Aries Widiyoko

International Journal of Public Health 2025 Asosiasi Riset Ilmu Kesehatan Indonesia

The rapid advancement of digital technology has transformed healthcare services, including the implementation of online registration systems in hospitals. RSUP Surakarta has operated an online patient registration system since 2021 to reduce wait times and improve service efficiency. However, no formal evaluation has been conducted from the user experience (UX) perspective. This study aims to evaluate the UX of RSUP Surakarta’s online registration system using the User Experience Questionnaire (UEQ) method. A descriptive quantitative approach was employed with accidental sampling involving 100 respondents who had used the system in 2024. The UEQ measured six aspects: Attractiveness, Perspicuity, Efficiency, Dependability, Stimulation, and Novelty. Results revealed that all aspects scored positively, with Attractiveness (1.920) and Dependability (1.810) reaching the “Excellent” benchmark. Perspicuity (1.863) and Efficiency (1.868) also showed strong scores, while Stimulation (1.693) and Novelty (1.130) scored lower in the “Good” category. These findings suggest that although the system is well-received, improvements are necessary in terms of user engagement and innovation. Enhancing the user interface and enriching system features are recommended to optimize user satisfaction and ensure alignment with patient-centered service standards. This study contributes to digital service evaluation practices in public healthcare by providing empirical insights into user perceptions and expectations.

Achmad Walid; Santoso Santoso; Khambali Khambali; Purwoko Purwoko

International Journal of Industrial Innovation and Mechanical Engineering 2025 Asosiasi Riset Ilmu Teknik Indonesia

An increase in the number of vehicles should also be accompanied by improvements in technology that can increase engine efficiency and at the same time reduce air pollution. This research aims to determine the effect of using variations in the number of holes in the injector and the octane number of the fuel on exhaust emissions in motorcycle engines. The research method uses experiments with descriptive analysis. The independent variable is the number of holes in the injector, 4, 6, and 8 and the octane number of 90, and 92. In the exhaust emissions testing process using engine speeds of 1000 rpm, 2000 rpm and 3000 rpm. The bound variable is the emission of carbon monoxide (CO) gas and hydrocarbon gas (HC). Data from CO and HC gas emission testing results at 1000 rpm are all still within the permitted limits. Furthermore, statistical analysis shows that there is an influence of the number of holes in the injector and the octane value of the fuel on CO and HC exhaust emissions and there is no interaction between the octane value variables and the number of injector holes on the CO and HC exhaust gas values. The best results are CO gas emissions = 0.55% and HC = 66 ppm when using a 6 holes injector (standard) and using fuel with an octane value of 92.

Aldiansyah Dwi Putra Husada; Galih Wahyu Pradana; Ericho Rizal Ardana

Parlementer : Jurnal Studi Hukum dan Administrasi Publik 2025 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Infrastructure development often faces challenges, especially with manual and unintegrated reporting systems. Manual reporting is time-consuming, prone to errors, and difficult for stakeholders to access, leading to supervision issues, budget misuse, and project delays. To address these problems, integrated digital reporting systems offer a promising solution to improve efficiency, transparency, and accountability. This study evaluates the effectiveness of the SILAT JANTAN application in supporting road infrastructure damage reporting in Kabupaten Madiun. Using a qualitative descriptive approach, data were gathered through in-depth interviews, field observations, and document analysis. The study applies the Technology Acceptance Model (TAM), focusing on perceived usefulness and ease of use by application users. Results indicate that SILAT JANTAN enhances reporting effectiveness, although challenges such as limited socialization and community participation remain. Recommendations include improving socialization, user training, and system strengthening to support sustainable technology adoption. This research aims to guide the development of a more effective and efficient digital reporting system to improve public services in Kabupaten Madiun.  

Zhafirah Nuralifya Rilani Kasim; Yanti Aneta; Sri Yulianty Mozin

Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora 2025 Pusat Riset dan Inovasi Nasional

This study aims to analyze the availability of data centers and regional promotion needs in supporting e-government implementation through the Family Information System Application (SIGA) at BKKBN Gorontalo Province. It also assesses how SIGA and its integrated dialog features contribute to public services. The findings indicate that data input in SIGA has reached 100%, covering family planning services, field supervision, and families at risk of stunting, both in monthly and annual reports. However, this completeness does not fully reflect field realities, particularly regarding youth groups outside formal education who remain underdocumented. Despite this, SIGA data has become a reference for regional health information policy development. Overall, SIGA has improved public service efficiency through fast, accurate, and timely data delivery. Yet, the system remains limited in providing interactive, two-way communication between government and citizens. This study recommends enhancing SIGA’s dialog function and engaging underrepresented community groups to support inclusive and responsive public services.

Dede Mirza; Lilis Wahyuni; Fitra Hadi Khaz; Yuliana Yuliana

International Journal of Humanities and Social Sciences Reviews 2025 Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

This study aims to evaluate the implementation of Public Service Standards in inpatient services at Dumai City Regional General Hospital (RSUD) as an important part of the provision of health services to the community. Public service standards are needed to ensure service quality, efficiency, transparency, and public satisfaction as service users. However, in practice, various problems are still found, particularly related to the timeliness of service, clarity of service costs, and the availability of supporting facilities and infrastructure. This study uses a qualitative descriptive approach with research subjects including hospital management, inpatient service staff, and community service users. Data collection was conducted through in-depth interviews, direct observation, and documentation studies to obtain a comprehensive picture of the implementation of public service standards. The data obtained were analyzed using thematic analysis methods through the stages of data transcription, coding, theme identification, theme grouping, and data interpretation. The results of the study indicate that the overall implementation of Public Service Standards in inpatient care at Dumai City Regional General Hospital is in the good category. Indicators of service procedures, service products, and the competence of service providers have been implemented quite optimally, characterized by clear procedures, services that meet patient needs, and friendly and professional staff attitudes. However, the service completion time and cost indicators are still in the fairly good category, which indicates delays in service and limited information regarding costs received by patients. Furthermore, facilities and infrastructure are the indicators that require the most attention, especially regarding the comfort of the waiting room and the completeness of service support equipment. In conclusion, although the standard of public service at the Dumai City Regional Hospital inpatient has been running well, continuous improvement efforts are needed to increase service time efficiency, cost transparency, and the provision of facilities and infrastructure to increase public satisfaction and trust in health services.

Dwi Puspita Anggraeni

Jurnal DIKMAS 2025 Biro Pengelolaan Penelitian dan Pengabdian Kepada Masyarat SETIA Ngabang

This community service activity (PKM) aims to improve operational efficiency and service quality at Santosa Catering through the implementation of a web-based catering ordering system. Santosa Catering, as a micro business, faces obstacles in managing orders that are still done manually, which causes inaccurate stock information, delays in delivery, and limited customer access to menus and prices. Through a Diffusion of Science and Technology and Knowledge Transfer approach, a web-based ordering system was developed and implemented to support business operations. The system allows customers to access real-time menu information, place online orders, and choose preferred payment methods, while the owner and staff were given intensive training to effectively operate the system. The evaluation results showed significant improvements in all aspects of assessment, including understanding of system features, operational skills, time efficiency, and customer satisfaction, as shown in the comparison chart of pretest and posttest results. The system not only optimizes operational processes but also increases customer satisfaction, strengthens business competitiveness, and has the potential to become a model for other micro businesses in utilizing digital technology. Thus, this PKM activity is expected to contribute to the sustainability of Santosa Catering's business in the digital era.