Publication Search

This research was motivated by the discovery of problems related to service quality and customer satisfaction. This research aims to analyze the influence of service quality on customer satisfaction at Orion Coffee Padang. The population in this study were customers who had visited Orion Coffee Padang with a total sample of 204 respondents obtained using a purposive sampling technique. The data collection technique was carried out using a questionnaire which had been tested for validity and reliability using a Likert scale. The independent variable examined in this research is service quality on customer satisfaction using the PLS-SEM analysis technique. The hypothesis result is that service quality influences customer satisfaction and is acceptable. The t statistical value of service quality on customer satisfaction is 24.831 > 1.96 or the p value given is 0.00 < 0.05. The original sample value was 0.856, indicating a positive direction of the relationship between service quality and customer satisfaction. It was concluded that the service quality variable had a positive effect on customer satisfaction.

The support of a cancer patient's family has a significant impact on the experience and treatment outcomes of chemotherapy. Family support encompasses four main dimensions: emotional, esteem, instrumental, and informational. The presence of emotionally supportive family members can reduce stress levels and improve the mental well-being of patients. Cancer patients undergoing chemotherapy often experience feelings of sadness, despair, and a loss of interest in activities. Some even discontinue chemotherapy. This study aims to investigate the relationship between family support and the stress levels of chemotherapy patients in the Anggrek Tewu Room at RSUD dr. Murjani Sampit. This research employs a quantitative research method, a cross-sectional research design, and total sampling technique. The sample consists of 45 individuals. A questionnaire instrument is used, and Spearman Rank statistical test is applied to examine the relationship between family support and the stress levels of chemotherapy patients. The statistical analysis results with Spearman rho show that the ? value is 0.160 where (? = 0.05), so ?>?, thus Ha is rejected, meaning: "There is no relationship between family support and the stress levels of chemotherapy patients in the Anggrek Tewu Room at RSUD dr. Murjani Sampit." The research concludes that the stress levels depend on the characteristics of the chemotherapy patients themselves and how individuals cope with the life problems they face. One of the factors is an individual's beliefs and health values, as well as their ability to determine a treatment program for their own mental readiness to accept changes both physically and socially and the effects of chemotherapy.

The quality of nursing care services is a form of professional service and an integral part of healthcare. Patient satisfaction with nursing care is when patients and their families feel that everything meets their expectations. The current phenomenon is that some patients still report not receiving optimal nursing care, lack of communication in providing services, leading to dissatisfaction during their hospital stay. The aim of this research is to determine the relationship between the quality of nursing care services and patient satisfaction in the Bougenville Inpatient Room at dr. Murjani Regional General Hospital Sampit. The research method uses a correlation research design with a cross-sectional method. The instruments used in this study were questionnaires and the Rank Spearman statistical test aimed at 66 patients in the Bougenville Inpatient Room at dr. Murjani Regional General Hospital Sampit. The Spearman rho test result is 1.000, and the P-value is 0.000, which means the alpha value is 0.05, indicating that H1 is accepted. Therefore, there is a positive and significant relationship between the quality of nursing care services and patient satisfaction. The conclusion of this study is that there is a relationship between the quality of nursing care services and patient satisfaction in the Bougenville Inpatient Room at dr. Murjani Regional General Hospital Sampit. It is recommended for dr. Murjani Regional General Hospital Sampit to evaluate service satisfaction, especially improving the quality of nursing care services in the Bougenville Room.

This study aims to determine the relationship between peer pressure and cybersex behavior in adolescents. This study used a correlational quantitative approach with 270 subjects aged 15-19 years, which were determined by snowball sampling technique. The measuring instruments used were the Cybersex Scale and the Peer Pressure Scale compiled by researchers based on aspects of Delmonico & Miller (2003) and Kiran-Esen (2003). Data analysis using product-moment correlation resulted in a hypothesized correlation coefficient of 0.700, P = 0.000 (p < 0.05) indicating that there is a positive relationship between peer pressure and cybersex behavior in adolescents.

Astigmatism is a refractive disorder caused by uneven curvature of the cornea or lens, causing light not to focus on the retina. This study aims to measure the prevalence of astigmatism among students at Ma Chung University and identify the relationship between the duration and position of gadget use with astigmatism. The study method used a cross-sectional design involving 125 students aged 17–24 years. Data were collected through questionnaires and eye examinations using a Snellen chart and keratometer. The results showed that 38.4% of students had astigmatism. Most students (96.8%) used gadgets for more than 2 hours a day, and 91.2% used gadgets in a lying position. Using gadgets in this position and for long durations increases the risk of astigmatism. The conclusion of this study is that astigmatism is a significant problem among students. Implementation of the 20-20-20 rule and increasing outdoor activities are recommended for prevention. Routine eye examinations are also needed so that disorders can be detected and treated early.

Astigmatism is a refractive disorder caused by uneven curvature of the cornea or lens, causing light not to focus on the retina. This study aims to measure the prevalence of astigmatism among students at Ma Chung University and identify the relationship between the duration and position of gadget use with astigmatism. The study method used a cross-sectional design involving 125 students aged 17–24 years. Data were collected through questionnaires and eye examinations using a Snellen chart and keratometer. The results showed that 38.4% of students had astigmatism. Most students (96.8%) used gadgets for more than 2 hours a day, and 91.2% used gadgets in a lying position. Using gadgets in this position and for long durations increases the risk of astigmatism. The conclusion of this study is that astigmatism is a significant problem among students. Implementation of the 20-20-20 rule and increasing outdoor activities are recommended for prevention. Routine eye examinations are also needed so that disorders can be detected and treated early.

The prevalence of myopia is increasing, especially among students, along with the increasing use of gadgets. This study aims to measure the prevalence of myopia and identify the relationship between the duration of gadget use and the incidence of myopia among students of Ma Chung University Malang in July 2023. This study design uses a quantitative approach with a cross-sectional method, involving 125 students aged 17–24 years who were selected using convenience sampling techniques. The research instruments were questionnaires and direct eye examinations. Data analysis used a simple linear regression test to see the relationship between independent and dependent variables. The results showed that 96.8% of respondents used gadgets for more than 2 hours per day and 58.4% of them experienced symptoms of myopia. Factors such as visual habits and outdoor activities moderate the relationship between the duration of gadget use and the incidence of myopia. This study confirms that unhealthy gadget usage habits increase the risk of myopia. Education is needed regarding good visual habits and increased activity.

The prevalence of myopia is increasing, especially among students, along with the increasing use of gadgets. This study aims to measure the prevalence of myopia and identify the relationship between the duration of gadget use and the incidence of myopia among students of Ma Chung University Malang in July 2023. This study design uses a quantitative approach with a cross-sectional method, involving 125 students aged 17–24 years who were selected using convenience sampling techniques. The research instruments were questionnaires and direct eye examinations. Data analysis used a simple linear regression test to see the relationship between independent and dependent variables. The results showed that 96.8% of respondents used gadgets for more than 2 hours per day and 58.4% of them experienced symptoms of myopia. Factors such as visual habits and outdoor activities moderate the relationship between the duration of gadget use and the incidence of myopia. This study confirms that unhealthy gadget usage habits increase the risk of myopia. Education is needed regarding good visual habits and increased activity.

Obesity continues to increase among teenagers requiring special attention from the government and health workers. Obesity in adolescents is associated with an increased risk of diabetes mellitus and hypertension. On the other hand, underweight associated with the risk of anemia. This study aims to determine the correlation between body mass index and haemoglobin levels, blood sugar and systolic blood pressure in teenage girls. This research used cross-sectional study design. The research was conducted at Karya Rini Vocational School in May 2023. The research sample was all female students at Karya Rini Vocational School who were present at the time of the examination and were willing to be respondents. Data were analyzed using Rank Spearman Test. The results of the analysis show that the higher the body mass index, the higher the blood sugar level (r=0.291; p-value=0.023) and the higher the body mass index, the higher the systolic blood pressure in female adolescents (r=0.291; p-value=0.023). There is no relationship between body mass index and levels haemoglobin. However, there is a weak positive and significant relationship between body mass index and blood sugar levels and systolic blood pressure in teenage girls.

This activity aims at empowerment and development of snack business based on local potency. Mitra is a group of Micro small and Medium Enterprises community of Ganesha (KUB Bahtera) Purworejo and culinary group of Angudi Laras Purworejo (KBU Satu Hati). There are 8 participants. Problems faced by partners include: Lack of marketing access, low production capability, low access to capital for funding, Low financial management capability and business accounting administration, Limited human resources marketing and Production. To solve these problems, the program solutions offered are: 1) Increased marketing access, 2) Improvement of product processing techniques, 3) Strengthening of loan access to various funding sources, 3) improvement of financial management and business administration, and 4) Strengthening Partnership. The method used is training and mentoring. The results achieved are: the increasing ability of participants in the field of online marketing, enhancement of capabilities in designing product packaging, increasing sales through the implementation of online marketing, and strengthening the partnership relationship between groups.Keyword: snacks, business groups, online marketing

This research explores the impact of marketing strategies that use social media on consumers' interest in making repeat purchases. Social media has become a significant platform in influencing consumer behavior. By integrating effective marketing strategies on social media, this research aims to understand how consumers' interactions with advertising and promotional content on social media influence their desire to make repeat purchases. Quantitative and qualitative research methods were used to analyze data from surveys and interviews with consumers who actively use social media. The results show a significant relationship between exposure to social media advertising and consumers' interest in repeat transactions, with factors such as brand trust and consumer engagement playing an important role in this process.

Majelis ta’lim is a non-formal Islamic educational institution that has its own curriculum, is held regularly, and is attended by relatively large congregations. It aims to build polite and harmonious relationships between humans and Allah SWT, humans and others, and the environment, fostering a community that is devoted to Allah SWT. The majlis ta’lim system has developed since the beginning of the spread of Islam in the Arabian continent, then spread throughout the Islamic world in Asia, Africa, and Indonesia, especially those that continue to grow today with the main mission of teaching Islam to Muslims. Even in Indonesia, the majlis ta’lim is a component of national education activities. The role of the ta’lim assembly in society is to strengthen the foundation of human life in the field of Islam in order to improve the quality of life integrally, physically and spiritually, worldly and spiritually, in accordance with Islamic teachings, namely faith and piety, which underlie life in the world and all areas of its activities. This research is library research by collecting various information from books and journals. This article explains the meaning, development, and role of the Majlis Ta’lim as a non-formal Islamic educational institution in Indonesia.

This research aims to investigate the impact of customer loyalty by focusing on the influence of product quality, service and customer trust. The research method used is a survey involving respondents who are customers from various industrial sectors. Data is collected through questionnaires that share customer perceptions of product quality, service, and their level of trust in the brand or company. The results of data analysis show that product quality, service and customer trust significantly influence the level of customer loyalty. Good product and service quality can increase customer satisfaction, while customer trust is a key factor in building long-term relationships. Therefore, efforts to improve the quality of products, services and build customer trust can be an effective strategy in maintaining and increasing customer loyalty.

This research aims to analyze the impact of task areas and position allowances on device performance in an organization. The research method uses a quantitative approach by collecting data through surveys and statistical analysis. The research sample involved a number of officers at various levels of positions in representative organizations. Task area variables are identified and classified, while position allowances are evaluated based on the type and amount received. The results of the analysis show that there is a significant relationship between the task area and position allowances and device performance. The implications of these findings can help organizations design more effective policies regarding the management of job duties and benefits to improve device performance.

This research discusses various elements that have a significant impact on customer satisfaction in the context of various industries. Through in-depth analysis of factors such as product quality, customer service, price, and user experience, this research aims to understand the complex relationship between these elements and customer satisfaction levels. The research methods used include surveys, interviews, and statistical data analysis to collect relevant information. The results of this research provide in-depth insight into the elements that have the most significant impact on customer satisfaction, providing a foundation for organizations to improve their strategies for creating more positive customer experiences.

This research aims to investigate the impact of internship experience, student abilities, and work context on students' desire to become public accountants. Internship experience is considered an important factor in shaping students' understanding and practical skills in the world of work. Students' abilities, whether acquired during formal education or through internship experience, are also thought to play a key role in determining their desire to pursue a career as a public accountant. In addition, the work context, including the organizational environment and work culture, can influence students' perceptions of the sustainability of their careers in the field of public accounting. This research method involves surveys and statistical data analysis to evaluate the relationship between internship experience, students' abilities, work context, and their desire to become public accountants.

This research aims to investigate the impact of service quality and participant value on participant satisfaction at PT Taspen (Persero), with a focus on the role of trust as a mediator. The research method uses a quantitative approach by collecting data through questionnaires distributed to PT Taspen participants. Data analysis was carried out using regression techniques to test the relationship between service quality variables and participants' scores on satisfaction, while mediation analysis was carried out to test the role of trust in connecting these variables. It is hoped that the research results will provide insight for PT Taspen in improving service strategies and participant value to increase participant satisfaction.

The term affiliate activity refers to actions taken by two parties to establish a partnership and build a mutually beneficial relationship. Marketing tactics used by business people include Influencers who function as target audiences and segments that are targeted for product promotion and branding. The aim of this research is to understand how Influencer Tasya Farasya and the Shopee Affiliate Program work and explore the legal aspects of sharia business related to collaboration between Influencers and the Shopee Affiliate Program. Researchers use descriptive qualitative methods using internet searching research, namely the process of searching for data via internet media to obtain information based on references, journals, articles. In this research, it was concluded that if an Influencer promotes a product, the Influencer will direct potential buyers to the affiliate's URL address. When the affiliate URL is opened, potential buyers will be directed to the seller's product sales website. This affiliate cooperation practice uses a samsarah contract because it is a form of intermediary between the seller and the buyer. In view of Sharia Economic Law, the practice of collaboration between Influencers and the Shopee affiliate program is permitted because it meets the requirements and is in line with the Samsarah agreement.  

The purpose of this study is to describe (1) the quality of service in the BASIKAMEH program, (2) the level of community satisfaction in Solok City, (3) the effect of BASIKAMEH program service quality on the level of community satisfaction in Solok City. This research is a quantitative research with descriptive method. This study took 57 respondents who were participants in the BASIKAMEH program. The sampling technique in this study used simple random sampling using the Slovin formula. The data collection techniques used were observation, questionnaires (questionnaires), and also unstructured interviews. The results of this study indicate that the service quality variable gets an average value of 3.19 which is in the "Good" category. So it can be said that the quality of service in the BASIKAMEH program has been good during its implementation. The community satisfaction variable gets an average value of 3.25 which is in the "Very Satisfied" category. So it can be said that community satisfaction with the BASIKAMEH program is very satisfying for the community. Based on the analysis of the questionnaire results, the service quality of the BASIKAMEH program in Solok City, West Sumatra affects community satisfaction in Solok City. This is in accordance with the results of the correlation coefficient of 0.369 which is classified as a weak correlation. The relationship between variables X and Y is positive, this indicates that the higher the quality of service provided, the level of satisfaction will also increase, and vice versa.

One of the factors causing the high maternal mortality rate in Indonesia is the low quality of behavior antenatal pregnant women who do not use services Antenatal Care well during pregnancy. General purpose Integrated antenatal care is so that all pregnant women receive quality and comprehensive pregnancy checks that enable pregnant women to face the pregnancy period using the positive experiences they have and give birth to healthy babies during delivery. This study aims to determine the relationship between knowledge and attitudes of pregnant women and compliance with visits antenatal care integrated services for mothers during the Covid-19 pandemic in the Kapau Community Health Center working area. Research design cross sectional conducted on 108 selected pregnant women accidental sampling. As many as 64.8% of pregnant women were obedient to attending antenatal visits, pregnant women with good knowledge were 62.0%, and those who had a positive attitude were 71.3%. The results of the analysis show that there is a relationship between knowledge (p-value=0.003) and attitude (p-value=0.003) with visitsantenatal, it is recommended for pregnant women to make regular visits antenatal and actively seek information about pregnancy health to increase knowledge and awareness in the use of pregnancy checks.