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Bagas Prasetya; Nidia Wulansari

Jurnal Manajemen Pariwisata dan Perhotelan 2025 International Forum of Researchers and Lecturers

E-WOM has become a source of information for consumers in shopping decisions. Meanwhile, store atmosphere is a critical aspect of the consumer shopping experience. The types of data used in this research are primary and secondary data. The population of this study were guests staying at Fabriek Bloc. The research sample consisted of 204 consumers with a sampling technique using non-probability sampling. The data collection technique was carried out using a questionnaire with a Likert scale which had been tested for validity and reliability. Data from this research were processed using SPSS 25.00. The results of this research show that E-WOM is in the quite agree category, namely 2,63%. Furthermore, the store atmosphere variable is in the agree category, namely 2,71%, and purchasing decisions are in the quite agree category with a percentage of 2,72%. The influence of E-WOM (X1) and store atmosphere (X2) influences purchasing decisions (Y), with scores of 65.3% and 34.7% influenced by other factors. Furthermore, the results of multiple linear regression analysis obtained a calculated F value of 191.651 with sig. 0.000 < 0.05, meaning that the E-WOM and Store Atmosphere variables have a significant influence on purchasing decisions, and a t value of 17,423 was obtained for the E-WON variable and a t value of 2,026 for the store atmosphere variable with sig. 0.000 < 0.05.      

Arif Syafri Weldy; Feri Ferdian

Jurnal Manajemen Pariwisata dan Perhotelan 2025 International Forum of Researchers and Lecturers

This study discusses how experiential quality affects revisit intention at the Goa Batu Kapal tourist attraction in South Solok Regency, which is motivated by the number of visits that have experienced instability and decline in the last 6 months, In  pre-research, we found that 70% of people who visited us may not want to revisit again. Some people also left negative comments on  google reviews. about the Goa Batu Kapal tourist attraction in South Solok Regency. This study employed a purposive sampling technique, which yielded 199 samples, along with a quantitative method using a causal associative approach as the research methodology. A questionnaire with a Likert scale arrangement that has undergone validity and reliability testing is used in the data gathering method. The R-squared results indicate that, with a percentage value of 69.3%, experiencing quality has a significant impact on revisit intention, with other factors accounting for the remaining 30.7%. The results of this study show that the experiencing quality variable has a significant impact on revisit intention, with the hypothesis testing yielding a t-statistic 16.6> 1.96 and a p value 0.00 <0.05. The study concludes that whereas Ho is rejected, Ha is accepted.  

Prila Geonestri Pramanda; Lamsah Lamsah; Dewi Ariefahnoor

Jurnal Riset dan Inovasi Manajemen 2025 International Forum of Researchers and Lecturers

This study aims to examine the effect of Work Life Balance (WLB) and Job Satisfaction (JS) on employee performance at PT PLN ULP Banjarbaru, both jointly and individually, while also identifying the most dominant factor influencing performance. The research background is based on theoretical frameworks, expert opinions, and the researcher’s direct observations of workplace conditions. To achieve the research objectives, hypotheses were formulated and tested using empirical data. The study employed a quantitative approach with a saturated sampling technique, involving the entire employee population. A total of 37 respondents participated as the research sample. The collected data underwent validity and reliability testing to ensure the accuracy and consistency of the measurement instruments. Furthermore, classical assumption tests were performed to meet the requirements of multiple linear regression analysis. The results of the analysis demonstrate that both Work Life Balance and Job Satisfaction have a significant effect on employee performance, both simultaneously and partially. Among the two independent variables, Work Life Balance was identified as the most dominant factor influencing performance, indicating that employees who maintain a better balance between their personal and professional lives tend to perform better in their work. The adjusted R² value of 0.862 signifies that 86.2% of the variation in employee performance can be explained by the two independent variables studied, while the remaining 13.8% is influenced by other variables not included in this research model, such as leadership style, work motivation, or organizational culture. These findings highlight the importance of maintaining a healthy work-life balance and ensuring job satisfaction to optimize employee performance. The study suggests that organizations should implement policies and practices that promote flexibility, support employee well-being, and foster a positive work environment to enhance both individual and organizational outcomes.

Lilis Wahyuni; Audiva Martin; Nurul Anisa; Puja Fadilah; Wilia Dita Asmara

International Journal of Humanities and Social Sciences Reviews 2025 Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Public service is the primary indicator of the effectiveness of government bureaucratic performance, as it directly reflects how well public institutions meet community needs. This study aims to evaluate the quality of public services at the Dumai City SAMSAT Office using the SERVQUAL approach, which consists of five dimensions: tangibles, reliability, responsiveness, assurance, and empathy. The research employed a descriptive qualitative method with a purposive sampling technique. Informants included one SAMSAT employee and two service users selected based on their direct experience with the service process. Data were collected through interviews and observations to gain an in-depth understanding of service implementation. The findings reveal that the tangible, empathy, and responsiveness dimensions have been implemented relatively well, indicated by improved facilities, supportive infrastructure, and faster service delivery. However, weaknesses remain in the reliability and assurance dimensions, particularly regarding service consistency and the professionalism and attitude of officers toward the public. The study recommends strengthening integrated service systems and enhancing ethics and service excellence training for employees to improve overall service quality.

Maria Y Aryati Wahyuningrum; Nurul Khotimah; Rini Dwiastutiningsih; Anisah Anisah

DHARMA EKONOMI 2025 sekolah Tinggi Ilmu Ekonomi Dharmaputra Semarang

Current digital wallet applications offer easy-to-use features, security levels, and trust by their users. The purpose of this study was to determine the effect of perceived ease of use, perceived security, and perceived trust on interest in using the OVO e-wallet application. The population in this study were people who were interested in using the OVO e-wallet application and had never used the OVO e-wallet application before in the Bekasi area. The sample taken in this study was 100 respondents. The sampling technique used was primary data where data collection was obtained by distributing online questionnaires via Google Form to the public. The test tool used was SPSS with analysis stages, namely validity test, reliability test, classical assumption test, multiple linear regression, t-test, f-test, dominant factor, and coefficient of determination (R2). The results of this study indicate that perceived ease of use, security, and trust have a partial effect on interest in use. Perception of ease of use, security, and trust have a simultaneous effect on interest in use of the OVO e-wallet application.  

Ni Luh Putu Sri Antari; Trianasari Trianasari; Luh Putu Triyanti Ariestiana Dewi

DHARMA EKONOMI 2025 sekolah Tinggi Ilmu Ekonomi Dharmaputra Semarang

This study was conducted at Four Star by Trans Hotel, Renon, Bali which discussed the Optimization of the implementation of standard operating procedures (SOP) in improving front office department services. The purpose of this study was to determine the implementation of Front Office SOPs at Four Star by Trans Hotel and how SOPs can improve service quality. Researchers used primary and secondary data to support this study. Data collection techniques used were observation, interviews and document studies. The method used was a qualitative descriptive method. The results of the study showed that the front office (bellboy, reservation, telephone operator, receptionist) had implemented existing SOPs and had provided the best service to guests, but not optimally, due to several reasons, one of which was the lack of front office staff. The dimensions used as a reference to measure how SOPs are implemented by the front office include reliability, responsiveness, certainty or guarantee, empathy, tangibles.

Bagus Kusuma Ardi; Selly Ananda Putri; Batista Sufa Kefi

DHARMA EKONOMI 2025 sekolah Tinggi Ilmu Ekonomi Dharmaputra Semarang

The purpose of this study was to analyze the effect of UMK, economic growth and inflation on open unemployment in Central Java in 2019-2023. The total population of this study consisted of 35 districts or cities that provided 175 observations of data and used the saturated sample method so that all were used as sample data. The analysis method used was multiple linear regression. Hypothesis testing using 5% degrees of freedom. The results of the reliability and validity tests showed that all question items were reliable and the constructs were valid, in addition, the regression had met the fit model. The results of the study showed that the Regency/City Minimum Wage (X1) had a significant positive effect on Open Unemployment (Y). Internal Control (X2) had a significant positive effect on employee performance (Y). Work motivation (X3) had a significant positive effect on employee performance (Y).

Gempar Al-Hadist; Arif Fajar Prasetiyo; Raisya Nur Amelia

Mutiara Pendidikan dan Olahraga 2025 Asosiasi Riset Ilmu Pendidikan Indonesia

This study aims to determine the effect of the hoop target game on improving free throw skills among extracurricular basketball participants of grade X at SMA Negeri 1 Subang. The background of this research is based on the importance of free throw ability as one of the fundamental techniques that significantly influence success in basketball games, while many students still experience difficulties in achieving shooting accuracy. The research method employed was an experimental approach with a One Group Pretest-Posttest Design. The study population consisted of all 15 students participating in the basketball extracurricular program, who were also used as the research sample through a total sampling technique. The instrument used to collect data was a free throw shooting test. The validity test produced a coefficient of 0.860 and reliability of 0.750, indicating that the instrument was feasible to use. Data analysis was carried out using descriptive statistics and significance testing. The pretest results showed a minimum score of 1, maximum of 5, mean of 3.00, and a standard deviation of 1.195. Meanwhile, the posttest results indicated a minimum score of 3, maximum of 8, mean of 4.933, and a standard deviation of 1.222. The hypothesis test produced a significance value of p = 0.000 < 0.05, confirming that the hoop target training method had a significant effect on improving free throw ability. Thus, it can be concluded that the application of the hoop target game as a training method is effective in enhancing the free throw skills of basketball extracurricular participants at SMA Negeri 1 Subang. This research is expected to serve as a reference for physical education teachers and coaches in developing more varied and effective training methods to improve basic basketball skills.

M. Wildhan Ar Mawardi; Nova Mardiana; Lis Andriani HR

International Journal of Management Science and Business 2025 International Forum of Researchers and Lecturers

Entrepreneurship plays a crucial role in driving economic growth, with individual entrepreneurial intentions serving as a key supporting factor. Despite this, student involvement in entrepreneurial endeavors remains relatively low. This research seeks to examine how emotional intelligence and self-leadership influence entrepreneurial intentions among students at the University of Lampung. Employing a quantitative method with a causal approach, the study gathered primary data through questionnaires distributed to 183 sixth-semester students across various faculties. The research instruments underwent validity, reliability, and normality testing, and the data were analyzed using multiple linear regression. The findings confirmed the proposed hypotheses. Based on these results, the study recommends that higher education institutions, particularly the University of Lampung, implement character development initiatives and foster a positive student mindset. It also suggests creating more opportunities for reflection and open dialogue, incorporating problem-based learning models, and providing training in persuasive communication and soft skills. Furthermore, it emphasizes the importance of enhancing entrepreneurship curricula with practical experiences such as business incubators and simulations, while also improving student access to entrepreneurial support systems, including funding, mentoring, and market networks. These measures aim to boost student confidence in launching businesses and to strengthen the campus entrepreneurial ecosystem.

Ni Putu Linda Novita Dewi; I Ketut Suryanawa

International Journal of Economics, Management and Accounting 2025 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

The rapid development of information technology has encouraged Village Credit Institutions (LPDs) to adopt Accounting Information Systems (AIS) as an effort to enhance operational efficiency and effectiveness. However, the implementation of AIS in several LPDs in Abiansemal District still faces various challenges, such as data input errors and lack of system integration. This study aims to analyze the influence of system development formalization, organizational size, user involvement, training and education, as well as personal technical skills on the performance of accounting information systems. The research method used is quantitative with a survey approach. The sample consists of 96 respondents, comprising leaders and managers of 32 active LPDs in Abiansemal District, Badung Regency. The data analysis techniques include validity and reliability tests, classical assumption tests, multiple linear regression analysis, coefficient of determination test, F-test, and t-test using SPSS software. The results show that all five independent variables—system development formalization, organizational size, user involvement, training and education, and personal technical skills—have a simultaneous and partial positive and significant influence on the performance of accounting information systems. The coefficient of determination indicates that 55.8% of the variation in AIS performance can be explained by these five variables.

Zia Achmalia Adela;  Yusriya Ni’matul ‘Izzah; Zahra Nuriyah; Akil Akil; Abdul Azis

Hidayah : Cendekia Pendidikan Islam dan Hukum Syariah 2025 Asosiasi Riset Ilmu Pendidikan Agama dan Filsafat Indonesia

Various studies show that learning evaluation instruments in the field still dominantly emphasize memorization aspects and do not fully measure students' higher-level thinking skills. The mismatch between learning objectives and evaluation instruments has an impact on the low validity of learning outcomes. This research aims to identify fundamental principles in the development of test-based evaluation instruments and assess their effectiveness in representing learning outcomes. This research adopts qualitative method with descriptive-analytical research type and uses literature review technique. Data were collected through documentation study of national journal articles, textbooks, and relevant digital documents. The technique applied to analyze the data was content analysis. The findings of this study indicate that an effective evaluation instrument must fulfill the principles of validity, reliability, objectivity, and practicality, and be supported by the principles of integration, pedagogical value, accountability, and continuity. Instruments built based on these principles not only act as instruments for measuring cognitive achievement, but also as reflection tools that encourage the spirit of learning and continuous improvement of teaching.  

Lismin Dirwanto; Shally Joncicilia

Journal of New Trends in Sciences 2025 CV. Aksara Global Akademia

Bridge infrastructure is a vital component of transportation systems that is vulnerable to structural damage caused by dynamic loads, environmental factors, and aging. Early crack detection is crucial to prevent structural failures that may lead to catastrophic consequences. This study aims to develop a non-destructive detection method based on acoustic sensors to identify cracks in bridge structures with higher sensitivity and accuracy compared to conventional visual inspections. The research was conducted through laboratory experiments and field tests using acoustic sensors, data acquisition devices, and signal analysis software. The procedure included sensor installation on a bridge model, simulation of artificial cracks with varying sizes and positions, recording of acoustic wave signals, and data analysis using frequency spectrum, amplitude, and waveform pattern approaches. The results show significant differences between normal and cracked conditions in the frequency spectrum, where cracks produced amplitude anomalies at specific frequencies. Amplitude analysis revealed a positive correlation between crack size and acoustic signal intensity, while waveform pattern analysis demonstrated the influence of crack position on distortion levels. Cracks located at the center generated the highest distortion, followed by joints and edges. These findings confirm that acoustic sensors, particularly fiber-optic-based ones, offer advantages such as high sensitivity, reliability under complex environmental conditions, and the ability to detect subsurface cracks. The implications of this research highlight the potential development of an acoustic sensor-based structural health monitoring system integrated with real-time analysis software, thereby supporting preventive maintenance, extending infrastructure lifespan, and enhancing transportation safety.

Sugiyanto Sugiyanto; Agustin Tri Hastuti; Inggris Yossi Pranatika; iti Amri Alimatul Muflikhah; Mohammad Syafrizal Affandi

Jurnal MIMBAR ADMINISTRASI 2025 Universitas 17 Agustus 1945

This study aims to analyse the quality of public services in Kelurahan Blabak using the SERVQUAL dimensions, so as to provide a comprehensive picture of the level of community satisfaction and provide input for improving service quality in the future. This research uses descriptive qualitative method to analyse the quality of public services in Blabak Village, Kediri City, based on the five dimensions of SERVQUAL. Data were collected through interviews, observations, and documentation, then analysed using interactive analysis with triangulation for data validity. The results showed that public services in Blabak Village, Kediri City, showed a fairly good quality based on the five dimensions of SERVQUAL. In terms of tangibles, facilities such as computers, printers, and internet networks are well available. However, limited space and seating are still an obstacle in providing comfort for the community. In reliability, administrative services, especially the processing of population documents, run quite reliably, especially with the presence of the SAKTI application which facilitates online processing and reduces queues. The responsiveness dimension is reflected in the readiness of officers to serve and respond to the needs of the community, although sometimes it is still constrained by technical problems such as internet networks. In the assurance dimension, people feel safe because the officers show a friendly and professional attitude, in accordance with the motto ‘Salam, Sapa, Senyum,’ which creates a warm and pleasant service atmosphere. Meanwhile, empathy can be seen from the officers' concern for the community, despite the limited number of personnel and diverse educational backgrounds, they still try to serve optimally. Thus, despite the challenges, public services in Blabak Village have run quite optimally. However, improvements are needed in terms of infrastructure and the number of officers so that services can be more comfortable, fast, and efficient.

Neny San Agustina Siregar; Dedy Arisjulyanto; Tri Noviyanti Mansur; Yumi Abimulyani

Jurnal Riset Rumpun Ilmu Kedokteran 2025 Pusat riset dan Inovasi Nasional

Early marriage is a social issue that negatively impacts adolescents' health, education, and overall well-being. Mimika Regency is one of the regions with a relatively high rate of early marriages. This study aimed to analyze the effect of the peer education method on adolescents’ attitudes toward marriage in Mimika Regency. This research employed a quasi-experimental design with a pre-test and post-test approach. The study population consisted of adolescents aged 15–18 years residing in Mimika Regency, with a total sample of 65 respondents selected using purposive sampling. The research instrument was an attitude questionnaire that had been tested for validity and reliability, with a Cronbach’s alpha score of 0.904, indicating that the instrument was reliable. Data were collected through a pre-test before the intervention and a post-test after the implementation of peer education. The results showed that the average score of adolescents' attitudes toward early marriage increased from 21.32 before the intervention to 30.98 after the intervention. Statistical analysis revealed a p-value of 0.000 (< α = 0.05), indicating a significant effect of peer education on adolescents’ attitudes toward marriage.Peer education significantly influences changes in adolescents’ attitudes in preventing early marriage in Mimika Regency.

Nurul Mawaddah Warahamh; Hendri Azwar

Jurnal Riset dan Inovasi Manajemen 2025 International Forum of Researchers and Lecturers

This study discusses how Career Development influences Job Satisfaction at Aston Batam Hotel and Residence, where this study is motivated by employee complaints obtained from observation results questionnaires and data obtained from the research location. The purpose of this study is determine how much influence Career Development has on Job Satisfaction at Aston Batam Hotel and Reseidence. The type research used is quantitative descriptive with a sampling technique using total sampling applied to 102 respondents at Aston Batam Hotel and Residence. The data Collection technique used questionnaire with skala likert which has been tested for validity and reliability. Data analysis technique consist of data description, analysis requirements test with normality test, homogeneity test, and linearity test, and hypothesis test with simple linear regression test using SPSS version 26.00. The results of this study are Career Development is included in the good category with a respondent achievement level of 80.67%, and Job Satisfaction with a respondent achievement level of 82.19%, included in the good category. The results of the determination coefficient or R Square of 0.395 were obtained, which means that there is an influence of career development on job satisfaction of 39.5% and 60.5% is influenced by other factors not explained in this study.

Faiz Hamid Salman

International Journal of Science and Mathematics Education 2025 Asosiasi Riset Ilmu Matematika dan Sains Indonesia

This research aims to estimate the reliability function of the Rayleigh distribution Under Type-II-Censored Data, which represents. The time of the machine's operation until the failure, and three methods were chosen to estimate the reliability function, which are, the maximum likelihood method, the momentary method, and the least squares method. As the values of the reliability function were calculated for real data related to the machines of theof the machines of Baghdad Pepsi Cola Company, and the comparison was made between the methods of estimating reliability by choosing the largest arithmetic mean for the reliability of the machines, and the greatest possibility appeared the best method, and the researcher concluded that the average times working until holidays is (4) months with a reliability of 87%.

Oriza Sativa Ma’ruf; Erik Saepuloh; Iwan Setiawan

Jurnal Nuansa : Publikasi Ilmu Manajemen dan Ekonomi Syariah 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

The development of e-commerce and the internet requires business actors to be able to adapt, including in terms of marketing. Word of Mouth is a marketing strategy that is considered quite effective because it refers to human-to-human interaction through personal recommendations and positive experiences with something. In this era of social media, Online Customer Reviews are a form of evolution of Word of Mouth marketing. Online Customer Reviews utilize the power of Word of Mouth through digital platforms and have a significant impact in influencing consumer perceptions and purchasing decisions. This research uses several statistical tests to measure the reliability of the instruments and data. This research focuses on calculating the relationship between the Online Customer Review (X) and Purchase Decision (Y) variables at Shopee. The analysis results show a positive and significant correlation between the two, confirmed by simple linear regression and correlation tests. The findings confirm that Online Customer Reviews have a positive and significant influence on Consumer Purchasing Decisions. Therefore, sellers, especially on the Shopee marketplace, are expected to prioritize the quality of their products and services so that they can trigger good online customer reviews which then have an impact on increasing sales.    

Nor Amalia; Akhmad Hulaify; Abdul Wahab

Jurnal Ekonomi dan Keuangan Islam 2025 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

This research was motivated by statements from pilgrims who had received the services of PT Maali Wisata Kota Martapura who felt very satisfied and trusted in the services provided such as facilities, individual services and accommodation, but there were no assessment ratings that had not been filled in on Google Maps. As for the problem formulation that has been carried out using the science method from Cartesian diagrams, it was found that there are variables that must be prioritized and paid attention to, and actions that need to be taken by paying attention to the variables of reliability and responsiveness, while the aim of this research is to find out the formulation of the problem that will be studied in this research. , this type of research involves direct involvement in the field (field research) with a descriptive quantitative approach which is not to test certain hypotheses, the testing method uses Validity, Reliability tests, and the IPA method or Cartesian diagrams (population 3,818, sample 97 respondents and Importance/interest instruments ( X) Performance/performance (Y)). As a result of research using the Importance Performance Analysis (IPA) method, it is known that the level of importance that needs to be considered and prioritized is the reliability and responsiveness variables. At the performance level, the variables that need to be leveled are responsiveness and tangibles.

Rizqi Anggun Kharisma; Khofifatu Rohmah Adi

Jurnal Insan Pendidikan dan Sosial Humaniora 2025 International Forum of Researchers and Lecturers

This study aims to determine the influence of digital comic learning media KLIK (Financial Literacy Comics) on cognitive learning outcomes in social studies subjects of grade VII students of SMP Negeri 22 Malang. The approach used in this study is a quantitative approach. The type of research used is an experimental type of research with a Posttest Only Control Group Design research design. The population in this study is all grade VII students of SMP Negeri 22 Malang with the sample used, namely grade VII B students as the experimental class and grade VII G as the control class. The instrument used to measure students' cognitive learning outcomes is test questions. The data analysis techniques used in this study were data instrument tests with validity tests and reliability tests, prerequisite tests with normality tests and homogeneity tests, and hypothesis tests using t-tests. The results of the study showed that there was a partial influence of digital comic learning media KLIK (Financial Literacy Comics) on students' cognitive learning outcomes. This is evidenced by the results of data analysis with the help  of SPSS 22 for Windows which shows 0.000 < 0.05 which means that H0 is rejected and H1 is accepted.

Nadia Azzahra; Merita Yanita

Intellektika : Jurnal Ilmiah Mahasiswa 2025 STIKes Ibnu Sina Ajibarang

This study aims to analyze the influence of service quality on customer satisfaction at Erlin Beauty Gallery beauty salon, West Pasaman. In an era of increasingly tight competition in the service business, service quality is a key factor in maintaining customer loyalty. This study uses a quantitative approach with a survey method. Samples were taken as many as 45 respondents using a simple random sampling technique. The research instrument was arranged based on five dimensions of, namely tangibles, reliability, responsiveness, assurance, and empathy. The results showed that service quality has a positive and significant effect on customer satisfaction at the beauty salon at Erlin Beauty Gallery. Service quality has a significant effect on customer satisfaction at Erlin Beauty Gallery Beauty Salon with a significant value of 0.000 ≤0.05 and a t count value of 5.504≥ t table 2,017, it can be concluded that service quality has a positive and significant effect on customer satisfaction at Erlin Beauty Gallery beauty salons. Therefore, it is important for beauty salons to be able to improve the quality of service provided to customers so that customer satisfaction is met and they decide to undergo treatment at ErlinBeuty.