Publication Search

Corruption is one of the criminal acts that most damages the social, economic and political order of a country. Corruption has become a crucial problem that hampers national development, affects public trust in government institutions, and reduces the quality of public services. In this context, legal analysis regarding criminal acts of corruption is very important to understand the challenges faced in law enforcement as well as preventive measures that can be implemented. Although there have been various efforts by the government and law enforcement agencies to eradicate corruption, the challenges that arise are often complex and multidimensional. With a holistic approach, various strategic solutions can be explored, including legal reform, strengthening supervisory systems, public education, economic empowerment, and the application of modern technology such as blockchain. Apart from that, the importance of collaboration between government, society, anti-corruption institutions and the private sector is also emphasized to create a transparent and accountable environment. In conclusion, eradicating corruption requires a joint commitment from all elements of society to achieve sustainable and equitable development goals.  

Starting a business is an easy job and can be done by anyone, the most important thing is strong beliefs and values ​​for independent business, a strong will to become an entrepreneur is not enough. Good business development starts from ourselves, even though we face many obstacles in the business world, therefore a strategy is needed in business development so that the business can last a long time. One of the current businesses that is very prospective and has potential is cultivating edible mushrooms, one of which is oyster mushrooms which are well known to the public and are a type that has high efficacy. "Warung Mushroom Mang Yayat" was chosen as the research object for several reasons, that this business has succeeded in surviving and developing amidst intense competition. The aim of this research is to analyze the SWOT strategy and analyze the development strategy of "Warung Mushroom Mang Yayat". SWOT (Strengths, Weakness, Opportunities, and Threats) analysis is a method for developing business strategies. The results of this research indicate that "Warung Mushroom Mang Yayat" can improve service and product quality using SWOT analysis. Despite several existing threats and weaknesses, "Warung Mushroom Mang Yayat" is able to continue to develop to this day.  

The Social Security Administration Agency (BPJS) Kesehatan is one of the Indonesian government's initiatives in providing fair and equitable access to health services for all citizens. As a form of public service, BPJS Kesehatan aims to provide health protection through social security, increase public awareness of the importance of health, and meet the demands for quality services. By transforming several state-owned enterprises, BPJS Kesehatan plays an important role in reducing financial risks for people facing health problems. This study explores the implementation and effectiveness of the BPJS Kesehatan program in improving access and quality of public services.

This research discusses the impact of post-regional expansion on community welfare, with a case study in North Musi Rawas Regency, South Sumatra Province. Regional expansion aims to improve public services and community welfare through decentralization. This research method uses a qualitative approach with library research analysis. The research results show that expansion has succeeded in reducing unemployment rates, increasing access and quality of public services, as well as improving education and health facilities. However, there are challenges such as decreasing agricultural productivity and low community participation. Overall, regional expansion can be an effective tool for improving community welfare, provided there are appropriate policies and active participation from all elements of society.

Regional expansion is part of decentralization that aims to improve public welfare through more effective governance. This study analyzes the impact of the expansion of Serasan Timur District, Natuna, on public services, the economy, and infrastructure development. Using a literature study method, this study found that expansion increases the accessibility of administrative services, encourages economic growth through the development of the fisheries, MSMEs, and tourism sectors, and improves infrastructure such as roads, internet networks, education facilities, and health. Although showing positive results, challenges such as human resource management and development sustainability still require attention. This study concludes that expansion is effective in supporting the goals of regional autonomy and recommends strengthening government capacity, economic infrastructure, MSME empowerment, education quality, and health services.    

Law enforcement of road transportation traffic is one of the important aspects in maintaining road safety and order. However, the effectiveness of monitoring and evaluating the performance of Civil Servant Investigators (PPNS) in law enforcement is often hampered by unstructured processes and lack of transparency in reporting. This research aims to analyze the role of information technology (IT)-based system development in improving transparency, efficiency, and accountability in monitoring and evaluating PPNS performance. This research uses a qualitative method with a case study approach, which involves analyzing the application of information systems in institutions that handle traffic law enforcement. The results showed that IT systems can improve transparency by providing clear and real-time data access, increase efficiency by speeding up data processing and analysis, and strengthen accountability through auditable digital records. The study concludes that the development and implementation of IT systems in the oversight of PPNS performance not only improves the effectiveness of traffic law enforcement, but also strengthens the integrity and public trust in the institutions that carry out these tasks. The implementation of IT systems is expected to be a strategic solution in improving the quality of public services in the field of traffic law.

Tangerang City has the highest number of applications in Indonesia, with a total of 222 public service and government management applications supported by an ISO 27001:2013-certified data center. This data center is managed by the ICT Infrastructure and Cryptography Division of the Tangerang City Communication and Informatics Office. However, the process of managing data center assets and infrastructure still relies on OnlyOffice Nextcloud. This approach creates challenges in reading and processing data into meaningful information, data inconsistency, and the inability to track data changes effectively. Moreover, policymakers face difficulties in identifying devices that have reached their end of life (EOL) or are over five years old. This method limits strategic data analysis needed to support decision-making. Therefore, a digital system is required to manage data in a structured and consistent manner, track data changes, and provide relevant information for policymakers. Such a system is expected to enhance operational efficiency and support high-quality digital transformation.

The necessity of law in upholding the principles of the constitution, particularly in governing various aspects of people’s lives, notably its enforcement and impact on economic advancement, holds significant importance. Economic law emerged in response to the rapid expansion and progress of both domestic and global economies. Across nations, legal frameworks are utilized to regulate and supervise economic and socio-technical activities, ensuring that economic progression does not compromise individuals’ rights and welfare. The introduction of the Business Competition Law was aimed at fostering a competitive market economy, allowing for fair competition between economic entities and society. The primary objective of this legislation is to forestall monopolistic practices and unfair business competition. Through the enforcement of business competition law, the aspiration is to attain economic efficiency, leading to the enhancement of public welfare. Monopolistic activities contribute to economic disparities, adversely impacting societal harmony. For instance, collusion among businesses to dictate prices can harm consumers significantly. Essentially, a select few enterprises can engage in agreements to segment markets, control prices, regulate the quality and quantity of goods and services (through cartels), all geared towards maximizing profits swiftly. Such anti-competitive practices are unjust and disadvantageous to consumers. In the global context, fostering healthy business competition is crucial to preventing detrimental business practices and promoting fair economic competition.

Islamic banking in Indonesia has experienced significant growth alongside increasing public interest in financial products that comply with Islamic principles. However, in practice, there are still challenges that prevent Islamic banking products and services from fully meeting Sharia standards. Some of the issues include the use of wadiah contracts in current accounts, which deviate from their original concept of safekeeping; the application of murabahah contracts for financing consumptive goods, which contradicts their intended purpose; the frequent misuse of ijarah muntahia bit tamlik (IMBT) contracts for speculative purposes; and mudharabah contracts with unfair profit-sharing ratios. Additionally, factors such as a lack of understanding of Islamic finance, competitive pressure from conventional banks, inadequate supervision, and differing interpretations of Sharia law further hinder the implementation of fully Sharia-compliant products and services. To resolve these challenges, various efforts are needed, including enhancing the quality of human resources through education and training, implementing stricter supervision by relevant authorities, developing clearer and more comprehensive operational standards, and fostering closer collaboration with Islamic scholars for accurate legal guidance. These steps are expected to help Islamic banking fully adhere to Sharia principles, increase public trust, and support the growth of the Islamic finance industry.

The lack of road infrastructure in West Papua is a complex problem that has a major impact on the lives of local people. Road development in West Papua is still far behind compared to other regions in Indonesia. The lack of road infrastructure also affects access to education in West Papua. Adequate education is essential in improving the quality of life and opening up opportunities for communities to develop. The purpose of this study is to examine how road infrastructure and education affect governance and democracy in West Papua. The results show that inequality in road infrastructure and education has an impact on limited access to public services, social welfare, and community democratic participation. Using a descriptive qualitative approach based on secondary data, this research illustrates that good governance is needed to overcome geographical barriers and inequality in resource distribution to enhance sustainable development in underdeveloped regions.

Thanks to rapid technological advances, it is increasingly easier to provide services to the public. One example is the electronic land certificate service. The time and costs of registering land certificates can be reduced by using the latest technological methods. The research method used by the author is a statutory approach and normative research methods. The research results show that significant technological progress can be made by digitizing the current paper-based land registration system. One of them is the issuance of electronic certificates as regulated in Regulation of the Minister of ATR/Head of BPN No. 1 of 2021 because the Electronic Transaction Information Law and the Job Creation Law only regulate electronic certificates, this electronic certificate is legal and the risk of causing problems is very small. Technology supporting the use of electronic land title certificates is developing rapidly and is now very useful. As an institution that provides electronic services in the land sector, BPN not only improves data quality control, but also continues to improve electronic services with professional staff. The implementation of land title certificates still has shortcomings in terms of infrastructure, equipment, human resources and electronic data quality.

Public service is a key aspect of government performance that directly affects community satisfaction. This study examines the quality of public service at the Bumi Ayu Subdistrict Office in Dumai Selatan, Dumai City, using five dimensions: reliability, responsiveness, empathy, tangibles, and assurance. Data were collected through observation, interviews with two informants (one official and one service user), and document review. The findings indicate that public services are generally effective. Staff demonstrate adequate reliability and responsiveness, show empathy in serving the community, provide sufficient facilities to support service activities, and foster public trust through professional conduct. Supporting factors include well-organized service procedures, adequate infrastructure, and attentive staff, while limitations involve dependency on the subdistrict head for document approval, limited staff during peak hours, and some facility constraints. The study highlights the need to improve service timeliness, increase staff availability, and improve facilities to optimize public service delivery. Enhancing training programs for staff and implementing technology solutions for document processing could contribute to further improving service quality. Future research could focus on expanding the scope of public service assessments to include citizen satisfaction and feedback, providing insights into the areas requiring attention for continuous improvement.

Public service delivery in taxation is a vital function of government in fulfilling citizens' administrative rights, particularly through the issuance of the Taxpayer Identification Number (NPWP). The quality of this service directly influences taxpayer satisfaction, understanding, and trust in tax institutions. This study aims to analyze the quality of public service in NPWP issuance at the Primary Tax Office (KPP Pratama) of Dumai City and to identify supporting and inhibiting factors affecting service implementation. This research employed a descriptive qualitative approach. Data were collected through observations, in-depth interviews with tax officers and taxpayers, and documentation studies. Data analysis was conducted using an interactive model consisting of data reduction, data presentation, and conclusion drawing. The assessment of service quality was based on the SERVQUAL framework developed by Zeithaml and Parasuraman, encompassing five dimensions: tangibles, reliability, responsiveness, assurance, and empathy. The results show that NPWP issuance services at KPP Pratama Dumai City are generally well implemented. Adequate facilities, adherence to standard operating procedures, responsive officers, data security assurance, and courteous service attitudes support service quality. However, challenges remain, particularly related to limited waiting room capacity during peak periods, varying levels of taxpayer understanding, and the need for clearer procedural information. Continuous improvement in communication, service management, and capacity planning is required to enhance public service quality.

of Higher Education Dharma. When the functions of instructors and students become an integral part of the activity. It is believed that through participation in PKM (Community Service activities), lecturers, students, and community members will work together in harmony to raise awareness of the unique needs of the community. The goal of the government, both local, sub-district, and village governments, is to ensure that all citizens are treated fairly when applying and receiving population documents through the implementation of the Population Administration Service system. Observation, interviews, and documentation are the main tools to collect information in this qualitative descriptive research method. Population administration services based on the principles of good governance are very important to improve the quality of public services. This is driven by the need for public service providers in population administration services that show good governance, as well as people's aspirations for quality public services in this era of decentralization.

The placement of Civil Servants (ASN) in the Mentawai Islands Regency, West Sumatra Province, faces significant challenges, such as difficult transportation access, limited communication networks, and budget constraints for improving ASN competency. This study aims to analyze these challenges and their impact on public services in remote areas. The research method used is a literature review, gathering data from various related sources. The findings show that ASN in the Mentawai Islands often face long and costly journeys to attend training due to limited sea transportation. Inadequate communication networks hinder the ASN's duties and efforts to improve education quality. Budget limitations for training and competency development also pose challenges, negatively affecting discipline and the quality of public services. The remoteness of the area and its vulnerability to disasters are additional concerns for ASN, and the lack of infrastructure hampers their activities. Therefore, better management strategies for ASN in remote areas are needed to enhance the effectiveness of public services and support the development of policies that are more responsive to the needs of the local community.    

Digital transformation has become a strategic step for government institutions in improving administrative efficiency and the quality of public services. One crucial aspect of this process is the management of correspondence archives, which in many cases is still conducted manually, making it inefficient and prone to data inaccuracies. Based on observations and interviews, it was found that the archiving process at the Department of Manpower and Transmigration of Sumedang Regency is still performed manually using Excel spreadsheets, with an average of 15–30 letters processed per day or more than 700 archives per year. This study aims to design a digital letter archiving system using the Design Thinking method, which consists of five stages: Empathize, Define, Ideate, Prototype, and Test, with the research focused up to the Prototype stage. The results indicate that the designed digital archiving system successfully accommodates user needs through a simple, structured, and easy-to-use interface. The final design, presented in the form of a Wireframe, includes several main pages: Login, Forgot Password, Dashboard, Incoming and Outgoing Archives, Add Archive Form, and Add Archive Menu. The application of Design Thinking has proven effective in producing a user-centered system design that supports the implementation of digital transformation within governmental administrative environments.

Regional expansion in Indonesia, especially in the Riau Islands, is a strategic effort to improve public services and the quality of life. Riau Islands, is a strategic effort to improve public services and accelerate post-1998 reform development. Accelerate post-reform development in 1998. Although it is expected to bring government closer to the people and improve welfare through decentralization through decentralization, the reality is that around 78% of the resulting regions failed to achieve their desired goals. Have failed to achieve their desired goals. This failure caused by various factors, including administrative unpreparedness, high fiscal dependency, political conflicts of interest, and lack of community participation. Community participation. However, this article also highlights examples of successes that show that with local government commitment and commitment of local governments and community support, some regions have been able to improve the quality of public services and optimize their and optimally utilize the potential of natural resources. Factors that influencing this success involve local government commitment, natural resource management, community support, infrastructure availability, and central government policies. This article aims to explore factors contributing to the failure and success of post-regional expansion in the Riau Islands and its impact on society and regional development. With a deeper understanding of this issue, it is hoped that more effective policies can be formulated more effective policies in the management of new autonomous regions to face future development challenges. To face future development challenges.

This research discusses efforts to increase the competitiveness of "Tarekli" MSMEs through SWOT analysis. The main goal of this analysis is to maximize strengths and opportunities, while reducing weaknesses and threats faced by the business. The research method uses a descriptive qualitative approach, relying on data from scientific journals and online publications. The analysis results show that Tarekli has advantages in the form of product and service quality, but faces challenges such as distribution difficulties and dependence on raw materials with unstable prices. Innovation in packaging and brand strengthening were identified as strategic steps to increase competitiveness. SWOT analysis provides important insights for MSMEs in formulating growth strategies and increasing customer satisfaction..

This study aims to develop a Work Discipline Training Program (P3K) in the Paluta Education Office environment. The problems studied are 1) How is the level of work discipline of employees in the Paluta Education Office environment? 2) How is the quality of service in the Paluta Education Office? 3) How is the performance of administrative staff in the Paluta Education Office? The research method used is qualitative with a case study approach. Data collection is done through interviews, observation, and document study. The results showed that the level of work discipline of employees in the Paluta Education Office still needs to be improved, especially in the aspect of attendance and compliance with regulations. The quality of service in the Paluta Education Office is also not optimal, with public complaints regarding the slow administrative process. The performance of administrative staff still needs to be improved, especially in communication skills and mastery of information technology. This research resulted in the design of a Work Discipline Training Program (P3K) which is expected to improve discipline, service quality, and employee performance in the Paluta Education Office environment.

The One Stop Service provided by the Indonesian Food and Drug Authority is designed to streamline the registration procedures for herbal medicines, cosmetics, and health supplements. This service is essential for improving efficiency, accessibility, and user satisfaction; however, empirical evaluations of user satisfaction remain limited. Previous studies highlight that service quality, communication, and responsiveness are key factors influencing satisfaction, but specific research on BPOM’s OSS is scarce. This study aims to evaluate user satisfaction levels, identify key determining factors, and provide recommendations for improving the service. A quantitative approach was employed, collecting data through questionnaires from participants who engaged in the service, both offline and online. The results indicate that most respondents were satisfied, particularly with processing time, ease of access, and staff responsiveness. However, areas requiring improvement include the development of digital features, more equitable service distribution, and enhanced transparency in communication. This study offers novelty by emphasizing the importance of a holistic approach that incorporates dimensions of communication, privacy, and inclusivity.