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The roles and functions of quality management, known as total management quality, can be interpreted as a system that helps an organization, hospital, or business entity to oversee every activity and duties and responsibilities needed to maintain the quality or quality of service. Efforts to improve the quality of health services are the most important step to increase the competitiveness of Indonesian businesses in the health sector. The purpose of this theoretical review study is to find out how the role and function of the quality of health services in hospitals. The method used is a theoretical review by analyzing and comparing existing theories. The results of this theoretical review study are the role and function of quality as an effort that is carried out continuously, systematically, objectively, and integratedly in determining problems and causes of health service quality problems based on predetermined standards with effectiveness, efficiency, protection and acceptance of health services. It can be concluded that service quality and good quality will greatly influence health services in hospitals. Patients getting comprehensive health services will increase patient satisfaction in the treatment program so that the quality of health services will increase. Hospitals also need to improve the quality of quality health services. Quality also has a function as a reference or benchmark in managing the quality provided by a hospital. So that in its implementation it is necessary to carry out monitoring and evaluation.

This study focuses on the process of managing the Ship Movement Permit for MT.SHIP TRINITY during its transfer from the dock area to the anchorage area at PT. Multi Jaya Samudera Belawan. As an intermediary company, PT. Multi Jaya Samudera Belawan is committed to finding cargo ships with high-quality standards to provide the best service to customers, while prioritizing safety and maritime environmental protection. In its capacity as a shipping company, PT. Multi Jaya Samudera handles ship movement permit management through several stages, including administrative compliance, permit application, and ship document completion. This process needs to be carried out quickly and accurately to avoid delays, which requires good coordination with various related agencies at the port. The role of PT. Multi Jaya Samudera Belawan is crucial in supporting ship service activities in the shipping industry. To optimize port operations, appropriate management policies are needed to improve the overall effectiveness and efficiency of port performance.    

Effective and efficient financial management is essential for the success of UMKM. However, UMKM are often hampered in optimizing their performance and competitiveness due to lack of knowledge and skills in financial management. Therefore, this community service aims to train UMKM in financial management to improve their financial literacy and their ability to utilize skills in business management. This activity uses a participatory approach by involving UMKM in the Bugangan Village area and the method includes theoretical explanations and direct practical assistance. The training materials include basic concepts of financial management and simple financial report analysis. The results showed that participants had a better understanding and skills to manage business finances more effectively. In addition, participants also reported increased time efficiency and accuracy of financial records after the training was implemented. Thus, this program is expected to help UMKM become more adaptive to the demands of the digital era and contribute to sustainable local economic growth.

Pengembangan sistem informasi akademik bertujuan untuk memberikan sarana dasar kepada perguruan tinggi. Sistem informasi akademik diperlukan untuk mengelola seluruh kegiatan akademik diantaranya mengelola kartu rencana studi, mengelola kartu hasil studi, mengelola data dosen dan tenaga kependidikan, mengelola data mahasiswa, mengelola kelas, mengelola pertemuan dan presensi. Memiliki sistem informasi akademik akan mengurangi resiko keamanan data serta mendukung kemandirian pengelolaan teknologi informasi. Pengembangan sistem informasi ini menggunakan metode penghimpunan data menggunakan metode tanya jawab (interview) dan pengamatan lapangan. Performance, Information, Economics, Control, Efficiency dan Service adalah metode PIECES yang akan digunakan dalam menganalisa sistem. Unified Modelling Language (UML) adalah metode perancangan sistem yang digunakan dalam penelitian ini. System engineering, Requirement analysis, Design, Coding, Testing dan Maintenance adalah metode pengembangan sistem Waterfall yang peneliti gunakan. Sistem informasi akademik dikembangkan sesuai kebutuhan institusi saat ini tetapi seiring perkembangan peraturan dan kebutuhan institusi maka perlu dilakukan evaluasi kinerja secara periodik.

Hotel tax is one of the regional taxes that contributes to PAD which has a fairly large contribution to PAD sources. The basis for imposing Hotel Tax is the amount paid or should be paid to the hotel. The Hotel Tax Rate is set at 10% (ten percent). The principal amount of Hotel Tax payable is calculated by multiplying the rate by the tax base. The Covid-19 pandemic has forced the government to work more in tackling the disease outbreak and its effects. The policies taken by the government will certainly have a certain impact on the community and will also have an impact on several PAD sectors which result in a decrease in revenue. Increasing local tax revenue certainly requires effectiveness and efficiency efforts. The level of efficiency is also a necessary part of increasing local tax revenues. This efficiency can be related to the expenses that will be incurred, which need to be carried out to a minimum to achieve the target of local tax revenue within a period. This study uses a quantitative descriptive analysis method with a combined panel data regression analysis between cross section and time series, with the aim of analyzing the effect of the level of effectiveness, contibution, and the level of efficiency of hotel tax revenue on the Regional Original Income of the Province of Bali in 2016 - 2020. The results show that the variables of the level of effectiveness, contribution, and hotel tax efficiency together (simultaneously) have an effect on local revenue of  98.13% and 1.87% are contributions from other variables not discussed in this study.

Competency is the ability of each individual’s work that includes aspects of knowledge, skills and work attitudes in accordance with the established standards (BNSP 2015) and sanctions on the limits / definitions used in UU No.13 Tahun 2013.

Aplikasi media pembelajaran huruf dan angka untuk anak usia dini dengan konsep gamifikasi berbasis android ini dilatar belakangi kurangnya pemahaman siswa-siswa PAUD Desa Karanggintung, pada materi huruf dan angka. Di PAUD Desa Karanggintung, para siswa belum memahami materi huruf dan angka tersebut dengan baik. Penggunaan metode pembelajaran yang konvensional, belum adanya pengembangan media yang lain, anak menjadi mudah bosan dan kurang berkonsentrasi pada pelajaran menjadi alasan kurangnya pemahaman pada materi huruf dan angka. Perlu diciptakan inovasi baru yang searah dengan tujuan penelitian yaitu terbangunnya media pembelajaran huruf dan angka dengan konsep gamifikasi berbasis android, guna meningkatkan motivasi belajar serta pemahaman pada anak. Penelitian ini menggunakan metode ADDIE (Analysis, Design, Development, Implementation, Evaluation).   Hasil evaluasi skala benchmark User Experience Questionnaire (UEQ), Aspek Daya Tarik (attractiveness) dengan nilai 2,43, Aspek Efisiensi (efficiency) dengan nilai 2,22, Aspek Kejelasan (perspicuity) dengan nilai 2,08, Aspek Ketepatan (dependability) dengan nilai 2,11, Aspek Stimulasi (stimulation) dengan nilai 2,45 dan Aspek Kebaruan (novelty) memperoleh nilai 2,23. Dengan demikian, maka keenam aspek UEQ memperoleh hasil  Excellent (baik sekali) di atas rata-rata. Aplikasi media pembelajaran ini dapat membantu meningkatkan pemahaman dan motivasi para siswa, pada pembelajaran materi huruf dan angka.

The aim of this research is to determine the influence of payment administration service efficiency factors on customer satisfaction at the State Electricity Company in Makassar, South Sulawesi Province. To find out which payment administration service efficiency variables have a more dominant influence on customer satisfaction at the State Electricity Company in Makassar, South Sulawesi Province. The research method used is a quantitative research method. Research results on the influence of Payment Administration service efficiency on customer satisfaction at the State Electricity Company in Makassar. In this research, results have been obtained that the hypothesis proposed is acceptable, because the results show that the efficiency of payment administration services has an effect on customer satisfaction at the State Electricity Company in Makassar. The research results also explain that the most dominant variable influencing customer satisfaction is the efficiency of payment administration service funds, where the results show that in general customers experience satisfaction because their expectations are the same as the implementation results (reality).

The research focused on the quality of whatsapp-based online services in population administration services in kupang city. The purpose of this study is to explain the implementation and quality model of whatsapp-based online services in population administration services. The theory used is the theory of online service quality proposed by parasurahman with the variables of efficiency, fullfilment, system availability, privacy. The research design used qualitative research with a descriptive approach. The results showed that the implementation of quality whatsapp-based online services was seen from service efficiency, ease of access and a simple mechanism; fullfilment, a fast and free service period; system availability, the internet network support; and privacy, the end-to-end encrypted whatsapp. The obstacle is there are no regulations, infrastructure facilities are still limited, just using one smartphone for one service where the smartphone capacity is limited for document transactions. Then there is still a lack of government socialization. Therefore, the model that needs to be carried out by the population and civil registry office of kupang city is to make a regulation for the mayor of kupang. It is necessary for the government to be responsible for providing computers for whatsapp online, and conducting wider socialization to the public.    

In the industry competition and technological advances increasing, companies can increase their competitive advantage to manage operational costs well. The costs issued by the company must have value added for the company so that there is no waste of costs. Therefore, cost efficiency is very crucial for a company in order to maintain its sustainability of the company. Activity-based management is a technique for increasing efficiency. This research aims to implement activity-based management to increase the efficiency of PT. The Charm of Arnos Concrete Gresik. This research is descriptive and qualitative, using primary data from interviews. Research that is descriptive qualitative using primary data in the form of interviews. Research findings show that by implementing activity-based management in PT Pesona Arnos Beton Gresik, activities with a low amount of added value are obtained after being carried out by this method. Costs that do not have added value can be reduced so that there are cost savings. This still develops efficiency without negating the quality of service provided to consumers or customers.

This study discusses the management audit on operations and production control. This management audit is a tool that can be used by companies to measure economics. effectiveness, and efficiency or evaluation of management activity programs. This study aims to assess the economization, effectiveness, and efficiency of production and operation control at UD. Prosperous Source. The scope of operations and production control consists of five namely control of raw materials, control of equipment and facilities, control of transformation, control of quality, and control of finished goods. However, this research is focused only on obtaining control over operations and production, the process of which starts from controlling raw materials to controlling finished goods. This research is a qualitative research with a case study approach. Data collection techniques used are observation, interviews, and documentation. The method of data analysis is carried out with the elements of the management audit, the data obtained will be classified into the Criteria, Conditions, Causes, Effects groups. From the results of research on production control and operations at UD. Sumber Makmur it cannot be said to be effective and efficient. From the specified criteria, there are weaknesses in this program. The recommendations given by researchers to companies can be used as material to make improvements to these weaknesses.

Regional Financial Performance Analysis is a form of accountability and a manifestation of financial decentralization and authority from the center to the regions. Regions that are able to manage their finances effectively and efficiently are certainly expected to be able to stimulate the economy through budget absorption in productive sectors and their potential so that they will be able to overall increase efficiency, effectiveness and independence. In this study, the ratio analysis of independence, efficiency and effectiveness is used to see how far the Tana Toraja Regency Government is in managing its regional finances. The results of the ratio calculations carried out resulted in an average independence rate of 22% during the research year (2017-2019). While the results of the calculation of the regional financial efficiency ratio are an average of 88% and the results of the calculation of the effectiveness ratio of regional original income reach an average of 71%.

Distribution routes are generally a problem for every company, including in the public company BULOG Medan Amplas. Distribution to the Medan Amplas BULOG public company, namely having to serve every stall that is far from the warehouse with scattered locations, and limited vehicle capacity. So far, driver considerations in distributing products have only been based on random intuitions of driver and does not consider the efficiency of the route taken. Therefore, this research uses Clarke and Wright Savings algorithm to obtain optimal mileage by taking into account every consumer demand and vehicle capacity. Calculation results using the Clarke and Wright Savings Algorithm obtained the vehicle mileage of 695.08 km with a savings of 11 km or 1.56%.

The garment industry faces challenges in grouping diverse goods based on their characteristics, which can affect the efficiency of the production process and inventory management. This study aims to apply the K-Means Clustering algorithm in garment goods classification to improve business process management and optimization. The K-Means algorithm, as one of the popular clustering methods, is used to group garment goods data based on features such as size, color, fabric type, and product model. This method begins with the selection of relevant features from the dataset obtained from the garment industry. Furthermore, the K-Means algorithm is implemented to determine the optimal number of clusters using the elbow score and silhouette methods. The clustering results are analyzed to evaluate the extent to which the algorithm can form homogeneous and business-relevant groups of goods. The results of this study indicate that the K-Means Clustering algorithm is effective in grouping garment goods into several categories that are consistent with business patterns and needs. The application of this method results in a better understanding of goods grouping that can improve production efficiency and facilitate inventory management. This study contributes to the best practices in the use of the K-Means algorithm in the convection sector and shows the potential of this method in supporting data-driven decision making.   Keywords:,

This study examines the impact of technology proficiency among students on the effectiveness of spreading the Great Commission at Sekolah Tinggi Teologi (STT) Kerusso. The urgency of this research lies in the rapid advancement of digital technology, which offers various tools and platforms that can support evangelism missions. Technology proficiency among STT students is crucial as it enables them to expand their reach and enhance the efficiency of delivering the Gospel message in this digital era. The primary objective of this research is to identify the extent to which students' technology proficiency affects their effectiveness in carrying out evangelism missions and to explore ways in which technology can be better integrated into evangelism strategies at STT Kerusso. This study employs a qualitative method using in-depth interviews and case studies. Interviews were conducted with students and faculty members of STT Kerusso who have experience using technology for evangelism. The collected data were analyzed descriptively to identify relevant patterns and themes. The findings of this study are expected to provide new insights for theological education institutions on the importance of integrating technology into the curriculum and mission activities to maximize the spread of the Great Commission.

The advancement of Autonomous Underwater Vehicles (AUVs) is transforming the way scientists conduct deep-sea exploration and environmental monitoring. AUVs equipped with sophisticated sonar, AI-driven navigation systems, and real-time data transmission capabilities can explore extreme marine environments where human intervention is impossible. This paper reviews state-of-the-art developments in AUV technology, including enhanced battery efficiency, swarm intelligence for coordinated underwater missions, and AI-based anomaly detection for marine biodiversity assessment. Additionally, the study highlights the role of AUVs in disaster response, such as oil spill detection and ocean pollution analysis. By addressing technical challenges such as communication latency, data processing in harsh environments, and energy efficiency, this research aims to contribute to the next generation of AUV applications.

The development of digital technology has brought significant changes in how businesses are conducted, especially in the Micro, Small, and Medium Enterprises (MSMEs) sector. E-commerce has become a key tool for MSMEs to expand their market reach and improve operational efficiency. This seminar discusses the importance of leveraging e-commerce for MSME development in Indonesia, highlighting the potential of digital platforms like social media to enhance market reach and business efficiency. However, challenges such as low digital literacy and inadequate infrastructure remain major barriers to adopting this technology, particularly in rural areas. The seminar results indicate that synergy between the government, private sector, and society is needed to overcome these challenges and support MSMEs in utilizing digital technology for sustainable growth.

The integration of Artificial Intelligence (AI) in education presents both challenges and opportunities for 21st-century learning. This study explores the transformative potential of AI in enhancing personalized learning, adaptive assessments, and intelligent tutoring systems. The research aims to identify the key barriers to AI adoption in educational settings, including ethical concerns, data privacy, and technological infrastructure. Utilizing a qualitative approach, data were collected through literature reviews and expert interviews. The findings indicate that while AI can significantly improve learning outcomes and administrative efficiency, its implementation requires strategic planning, teacher training, and regulatory frameworks. This study highlights the importance of balancing AI-driven innovation with ethical considerations to maximize its benefits in education.

Financial distress is a condition whene the company are in a state financial difficultes. Every company must have an early an early warning system to detect the potential for financial distress in order to avoid bankruptcky. The Purpose of this is to analyze and provide empirical evidence regarding the effect profitability (ROA), as a moderating between liquidity (CR), leverage (DAR), sales gowth (SG), in predicting financial distress (Altman Z-Score). The population in this purpose were retail companies on the IDX for the 2016-2020 period, with a sample of 19 companies studied for 5 years so that 95 samples were obtained, using the purposive sampling method. The data used is secondary data in the form of information from the company’s financial statements. The data analysis technique used logistic regression and moderating regretion analysis (MRA). The rsults prove that the variables of liquidity, sales growth and profitability are able to predict financial distress, while leverage cannot predict financial distress, the profitability variable strengthens the influence of liquidity and sales growth in predicting financial distress but weakens leverage in predicting financial distress. The advince given is expected thet the company can increase the effectiveness and efficiency in managing assets and can increase sales so that the profit received by the company increases so that the company can avoid financial distress.

PT GMP Sukses Makmur Indonesia is a company engaged in the production of Bubble Wrap (bubbled plastic). This company produces 818,680 rolls with an average monthly production of 68,223 rolls. The problem that often arises at Pt Gmp Sukses Makmur Indonesia is the high production machine delay time with a downtime of 705.43 hours and a breakdown of 663.33 hours in one year, so the engine performance is less effective. This can lead to not achieving production targets which cause losses. The purpose of this study is to determine the effectiveness of the Bubble Wrap production machine using the Overall Resource Effectiveness (ORE) measuring tool and to find the causes of the problems that have been carried out using the ORE method on Bubble Wrap production machines during the period September 2021 – August 2022. ORE is a method that is useful in measuring the effectiveness of production time by taking into account the resources which include humans, machines, materials and methods. In the ORE method there are seven factors that are measured including readiness, availability of facility, changover efficiency, availability of material, availability of manpower, performance efficiency, dan quality rate. The results of measuring machine effectiveness using the Overall Resource Effectiveness (ORE) method for Ektruder machines were 76.41%, Crushers 99.59%, Cooling 98.99%, Mixers 99.79%, and Air Compressors 98.88%. Based on the method used, it is known that in the Bubble Wrap production process, the extruder machine does not meet the ORE standard of 85%, while the influencing factors are performance efficiency and quality rate. where the value of performance efficiency and Quality rate does not meet the standard so that it affects the high value of Overall Resource Effectiveness (ORE).