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Intense competition within the industrial sector drives companies to be more proactive in creating and continually designing strategies to maintain their position in the market. Companies that have customer relationship strategies can enhance customer loyalty, which in turn optimizes the long-term profitability of the company. Through this strategy, relationships with customers can be strengthened, and existing customers can be retained. The strategy is also implemented by one of the heavy equipment companies in Indonesia, namely PT Trakindo Utama Branch BSD, to effectively address customer complaints so that customers feel comfortable again despite their previous dissatisfaction with the services provided. This research aims to determine whether the implementation of customer relationship management strategies carried out by PT Trakindo Utama's BSD Branch can effectively enhance customer relationships, retain customers, and increase loyalty. The methodology used in this research is a qualitative approach, involving data collection techniques such as observation and interviews with employees of PT Trakindo Utama Branch BSD in the Sales division and the Parts Counter sub-division who have direct and intensive communication with customers, as well documentation. Therefore, the data obtained are accurate and based on sources within the company relevant to the research. Through observations and interviews, it can be seen that the customer relationship management strategies implemented by the company have been effective in improving and maintaining customer relationships and increasing customer loyalty by offering loyalty programs, such as excellent and solution-oriented services, providing incentives, annual contracts, membership rewards, and conducting evaluations based on customer assessments.

Assessment of the quality of service in hospitals can be done by determining the completeness of filling in medical record documents through quantitative analysis. Quantitative analysis of medical record documents is the study or review of certain parts of the contents of medical records with the aim of finding specific deficiencies related to recording medical records. Quantitative analysis of medical records includes four review components, namely identification review, recording review, reporting review, and authentication review. Rumah Sakit Umum Hidayah Boyolali has implemented electronic medical records since January 2023 in accordance with the mandate of the Republic of Indonesia Minister of Health Regulation Number 24 of 2022 concerning medical records. The aim of PkM activities is to increase the knowledge and abilities of medical record officers regarding quantitative analysis of medical records and electronic medical records at Rumah Sakit Umum Hidayah Boyolali. The PkM implementation method includes material presentation, discussion, clinic and evaluation. The target of PkM consists of 13 medical record officers with the results of PkM being to increase the knowledge and ability of officers in analyzing the completeness of filling in medical records and electronic medical records.  

This study focuses on analyzing the validity of developing learning media, knowing the practicality and effectiveness of developing Canva-based scrapbook learning media on the theme 8 sub-themes 1 learning 4 class V SD Negeri 16 Urat Timur T.A 2022/2023. The problem in this study is that the learning media used in the learning process are still conventional media, the lack of use of learning media that utilizes technology, students find it difficult to understand learning material, and learning is still teacher- centered so that students are less active in the learning process. This research is a development research (Research and Development) using the ADDIE development model (Analysis, Design, Development, Implementation, Evaluation). The subjects of this study were fifth grade students and the object of this research was Canva-based scrapbook learning media. The results of material validation by material experts obtained a percentage of 85% in the "Very Eligible" category and media validation by media experts obtained a percentage of 94% in the "Very Eligible" category. The practicality test by educational practitioners obtained a percentage of 98% in the "Very Practical" category. The results of the media effectiveness test through the pretest obtained an average of 53.3 with a completeness percentage of 22.2% in the "Not Effective" category while in the posttest obtained an average of 85.5 with a 100% completeness percentage in the "Very Effective" category. So it can be concluded that the developed Canva-based scrapbook learning media is feasible, practical, and effective for use in learning activities in elementary schools.

This study generally aims to describe (1) how the principal's policy planning is in improving school facilities and infrastructure (2) how is the implementation of the principal's policy in improving school facilities and infrastructure (3) how is the evaluation of the principal's policy in improving facilities and school infrastructure. This study uses a qualitative method with a descriptive approach. The subjects in this study were students of the Al Hijrah Integrated Islamic Private Middle School, the madrasa head of the Al Hijrah Integrated Islamic Private Middle School, the teachers of the Al Hijrah Integrated Islamic Private Middle School, the KTU of the Al Hijrah Integrated Islamic Private Middle School and the student affairs department and curriculum of the Integrated Islamic Private Middle School. Al emigrated. Data collection techniques with observation, interviews and documentation. Data validation techniques with credibility, transferability, dependability and certainty. The results of this study indicate (1) Principal Policy Planning in Improving Learning Facilities and Infrastructure at SMPS IT AL HIJRAH, compiling a list of needs, estimating costs, compiling priority scales and preparing a procurement plan. (2) Implementation of the Principal's Policy in Improving Learning Facilities and Infrastructure at SMPS IT AL HIJRAH. Implementation of the principal's policy regarding facilities and infrastructure is the second step after planning in management, carrying out the procurement of facilities and infrastructure, distribution, utilization, maintenance. And (3) Evaluation of the Principal's Policy in Improving Facilities and Infrastructure and Learning Achievement at SMPS IT AL HIJRAH. a) The evaluation of facilities and infrastructure at SMPS IT AL HIJRAH is the responsibility of the principal and representatives of the facilities and infrastructure sector through supervision, b) input and processes, c) products and results of facilities and infrastructure.  

Social integration is a unitary condition of living together from various socio-cultural system units, ethnic groups and communities to interact and work together. Social integration as a reflection of the quality of this relationship, if applied to business actors, will increase the value chain for their business. So that the purpose of implementing this program is to create superior milkfish products through the creation of "Social Integration Empowerment" for business groups in Semarang City through the establishment of "Semarang Milkfish Industrial Community". So it is hoped that it can develop synergy between entrepreneurs and community support for the creation of superior products in the region. The program implementation method begins with an integration process to form the Semarang Milkfish Industry community. Then analyze the problems being faced by the community through action research. The next step is to organize meetings which will be followed by building a common understanding, so that the problems that will be handled can be ascertained. Based on these problems, the team and the community will test the action/work program that will be carried out together. After the mutually agreed work program is implemented, the next stage is evaluation and reflection.

Tourism is a crucial economic sector for a region, so it needs attention and development. One of the tourism sectors in East Java is Wisata Tambuh Raya Idaman which is located in Condro Village, Pasirian District, Lumajang Regency, East Java. This tourism is one of the potentials in Condro Village, but public awareness of this tourism is still lacking, so that the community's interest in visiting is also small. In addition, young children prefer to play with their mobile phones rather than playing traditional games or socializing with their friends. Therefore, group 174 of the KKN UMD UNEJ has a work program called PISAO (Tourism Promotion and Preservation of Traditional Games). The methods of this work programs are observation, discussion, practice and evaluation. The results of the KKN UMD UNEJ work program group 174 namely Wisata Tambuh Raya Idaman is better known by the community, increasing the income of residents who open stalls at tourist attractions, storing traditional games, increasing children's interest in playing traditional games and reducing the intensity of playing mobile phones.

Along with the development of information technology, many villages in Indonesia have implemented smart villages, one of which is Condro Village in Lumajang Regency. However, the implementation experienced several obstacles, the first is the lack of society knowledge about digital literacy and the second is the difficulty of informing the society that village services can be accessed online. Therefore, this program aims to develop management several Condro’s social media and also disseminating information to villagers effectively. There are 3 methods used in this article. Such as planning, implementation and evaluation. The result of the application of these 3 methods is by conducting socialization, training, and mentoring of village digital cadres. Thus, synergy based on the utilization of information technology will be able to improve the quality of village social media and information dissemination to the society.

This study aims to develop an innovation in vegetable nugget production as a healthy and tasty solution for children in Tragah Village, Bangkalan, Madura. Vegetable consumption among children remains low, impacting their nutritional intake. The vegetable nugget innovation is expected to enhance vegetable acceptance in an attractive and easy-to-consume form. This research uses a community action research (CAR) approach with a product development design, community trials, and product acceptance evaluation. Data were collected through interviews, observations, and questionnaires involving children and parents. The findings show that vegetable nuggets were well received by children, leading to an increased interest in vegetable consumption. Additionally, the product meets the nutritional standards for children. The implications of this study indicate that innovations in vegetable-based food products can be an effective solution to promote healthy eating habits among children, especially in rural areas.

Such quick change in information technology and computers have required changes in the educational paradigm, particularly in teaching and learning methods. Computer applications are software services that use computers as the medium. Programming language is the language used in computing to create programs. An algorithm, a systematic sequence of steps, is used to solve a problem, and an example of one of these is the Winnowing algorithm. The Winnowing algorithm is a document fingerprinting method that utilizes hashing to detect text similarities. In an essay exam, an instructor must carry out a manual assessment by checking and correcting each participant's answers. Currently, automatic assessment is still generally limited to multiple choice questions. The purpose of this study is to investigate the extent to which previous studies have examined the assessment of essay questions using the Winnowing algorithm. The results of the study indicate that the application of the Winnowing algorithm in automatic evaluation of essay responses on online learning platforms (e-learning) provides good and stable results, and has a high degree of accuracy.

This research aims to determine the non-academic achievements obtained by students, existing extracurricular activities, the strategies implemented by madrasah heads to improve students' non-academic achievements, the constraints of madrasah heads in implementing strategies, and the achievements of extracurricular activities in improving students' non-academic achievements at MTs Negeri 3 Medan. This research uses a qualitative type of research with a case study approach conducted in a natural, holistic and in-depth setting. The research subjects were school principals, teachers/extracurricular activity coaches, students, and extracurricular activity coaches. The data collection techniques used were observation, interviews and documentation techniques. The data analysis technique uses the Interactive Analysis Model from Miles and Huberman, namely data collection, data reduction, data presentation, and drawing conclusions or verification. Research data validity techniques are credibility, transferability, dependability and confirmability.The research results obtained are: 1) Students' non-academic achievements come from extracurricular activities that students participate in, including scouts, paskibra, tahfiz, youth scientific work, mujawwad, dance and futsal. 2) The extracurricular activities at MTs Negeri 3 Medan are futsal, paskibra, scouts, KIR, UKS, dance, mujawwad, PIS, band/music, and tahfiz. 3) The strategy implemented by the madrasa head is: selecting competent trainers, determining a good extracurricular schedule, facilities and infrastructure, funding, motivation for students, and evaluation. 4) The obstacles faced by madrasa heads are from the financial side, in terms of time to take part in events or competitions and in terms of when taking part in events that are far away, they have to add supervisor/teacher personnel. 5) Achievement of extracurricular activities is seen from the achievements obtained by students while participating in extracurricular activities, where the non-academic achievements achieved by MTs Negeri 3 Medan students who take part in extracurricular activities have reached the point of participating in and winning national scale events or competitions. Apart from that, the achievements of extracurricular activities can be seen from the impact on the members who take part in them, namely deepening and expanding students' knowledge regarding the extracurricular activities they participate in and succeeding in building students' personalities with strong and independent characters.Thus, the strategy implemented by the head of the madrasa to improve the non-academic achievements of MTs Negeri 3 Medan students through extracurricular activities has been able to provide various achievements in various events or competitions not only between schools or between districts/cities but on a national scale. There are only a few obstacles that need to be addressed by the school, namely from a financial perspective, in terms of time and in terms of distance to participate in events or competitions.

Marketing activities have experienced a fairly rapid development along with development of information technology. In today's all-digital era, digital marketing formed a new strategy that is very important in the marketing of a company, especially for businesses such as online stores that allow buying and selling at once. Current company competing in developing their marketing strategies in achieving and retain customers. The virtual world is getting closer to everyday life we, making the era of digitalization we cannot avoid. The customer is currently in commit Interaction with the company is carried out by utilizing social media and applications growing rapidly. This can be caused by various factors that go wrong only environmental factor. So the author makes an activity that can help these problems by holding socialization of the Role of Digital Marketing for MSMEs in this era digitization. The method of implementing community service activities is by doing an approach in the form of socialization and useful training to add insight/education to the community so that the knowledge gained can be applied in activities MSMEs. There are three stages of implementation, namely the planning stage in the stage planning, students collect data first through surveys and interviews regarding MSMEs in Segaran Village along with the behavior of MSMEs in the Village the. Every student who takes part in the community service activity program show the attitude of responsibility as an executor, it is shown by every student on time while carrying out each task. Good communication has been shown every students during discussions and evaluations after community activities. Student always conduct an evaluation to improve an activity that has been carried out to achieve more optimal activities. In the era of digital technology has changed the human way of life communicate, act, and make decisions. Marketing activities were not separated from influence of digital technology. The term digital-based marketing has evolved from Initially marketing activities for goods and services using digital channels to broader understanding, namely the process of acquiring consumers, building preferences consumers, promote brands, maintain consumers, and increase sales.

Writing and publishing scientific papers is something that is not only important for researchers, but also for teachers who teach in junior high to high school related to the need to increase teacher professionalism. Therefore, this study aims to analyze the need for training in the ability to write scientific articles in English teachers. This research employs mixed methods whereby quantitative data analysis will be supported by qualitative analysis. Purposive random sampling was used in the selection of research respondents which involved 30 teachers as a sample of a total of 150 English teacher population. This analysis was carried out based on the factors that can affect the difficulty of the process of writing scientific papers including the writing environment; obstacles caused by the topic of writing; the author’s motivation; and the processes, knowledge, and skills involved in writing. The results of this study are expected to be able to become a reference in developing writing training, especially for English teachers and can be an evaluation for teachers about the actions that must be taken to develop the ability to write scientific pap  

Micro, Small and Medium Enterprises (MSMEs) are business activities carried out by individuals or groups that aim to prosper individuals and groups. However, of the large number of existing MSMEs, MSMEs actors usually only focus on selling points without paying attention to the branding of their products. The purpose of this service is to increase the selling value of MSMEs products by adding value with a branding strategy. Branding is one way that can be done as a solution to marketing problems that are often faced by MSMEs and also as a marketing strategy. One example of MSMEs that need a branding strategy is Zahra Woody Craft's MSMEs. The method used in this community service activity is divided into three stages, namely the survey stage, the training stage and the application of branding, and the maintenance and evaluation stage. This branding assistance is also carried out so that Zahra Woody Craft SME products can compete in the market, and can increase the profits generated.opportunities and take advantage of their advantages.

The strategy for developing Prince Benowo's tomb tourism in Wonosalam District, Jombang has become the focus of discussion. One strategy that stands out is the use of social media platforms such as YouTube and other platforms. In this context, interesting and informative video content, official YouTube channel, collaboration with local YouTubers or influencers, live streaming, and social media-based campaigns can be used to promote the tomb. In addition, other strategies include improving infrastructure, environmental management, providing adequate facilities and information, developing educational and cultural programs, as well as involving local communities and partnerships with related parties. Implementation of this strategy aims to create a good tourist experience, boost the local economy, and strengthen the cultural and historical identity of the village. Periodic evaluation and monitoring is required to ensure the successful implementation of the strategy and improvements where necessary. Thus, it is hoped that Prince Benowo's tomb tour will become an attractive, sustainable tourist destination, and provide benefits to the local community.

Micro, Small and Medium Enterprises (MSMEs) have a very important role in the Indonesian economy. In the era of technological development and digitization in various fields, MSMEs as a type of business that has a large role in building the economy also need to experience development in the field of technology in marketing their products. The purpose of this service is to develop MSMEs in terms of digital marketing and expand the MSMEs marketing network. One example of MSMEs that need digital marketing assistance is UMKM Meatballs and Mixed Ice "Family". The method used in this community service activity is divided into four stages, namely the survey stage, the digital marketing socialization stage, digital marketing assistance and the maintenance and evaluation stages. Digital marketing assistance activities for UMKM Meatballs and Mixed Ice "Family" are a form of community service with the aim of developing and participating in elevating regional potential so that they can have a marketing network that is not limited to the local market.

This service aims to increase the knowledge and skills of Physical Education teachers (PJOK) in identifying the athletic talents of their students by using the Identification of Special Athletic Talents (TID) application. The partner institution is the MGMP PJOK SMP in Jayapura District. The methods used include seminars and training sessions. Data collection techniques include observation and evaluation of training results, with data analysis through pretest and posttest evaluations. The results of this dedication are as follows: (1) Most of the participants were not familiar with the Athletics-specific Talent Identification (TID) application before the training, and (2) Quite a number of participants understood and were proficient in using the Athletics-Talent Identification (TID) application. especially after getting explanations and hands-on practice. The conclusions drawn from this dedication are: (1) Substantially increasing the knowledge and skills of the MGMP PJOK SMP related to the use of the Special Athletic Talent Identification (TID) application for athletics, (2) The establishment of collaboration between FIK UNCEN and MGMP SMP PJOK in Jayapura Regency, and (3) The successful implementation of community service as a lecturer's academic task.

Drug storage is one of the security activities for drugs that have been received. Storage of drugs in pharmacy installations is part of the integrity or feasibility of drugs before they are given to patients. Because errors in drug storage can make the dose or potency of the drug decrease and cause losses to the hospital. This research includes non-experimental research in the form of quantitative descriptive research conducted by observation and interviews related to the process of storing pharmaceutical preparations through an evaluation based on the Minister of Health of the Republic of Indonesia No. 72 of 2016, and the Director General of Binfar in 2010 and analysis of drug storage indicators. The average result of conformity to the Permenkes is 86%, the average is obtained from 70% storage requirements, 100% storage components, 100% storage systems, 80% storage methods and 80% storage equipment. The average result of conformity at the Director General of Binfar is 93%, the average is obtained from the spatial arrangement of 100%, preparation of 100% drug stock and 80% storage facilities. And the average results of storage indicators are 40%, with a TOR value of 5,1 times a year, warehouse arrangement is based on FIFO/FEFO, the percentage of expired/damaged drugs is 0.25%, and the percentage of empty drugs is 92%, the percentage of drugs dead by 0.04%. Based on the evaluation of the suitability of drug storage in the Pharmacy Warehouse of RSUD dr. Soekardjo, City of Tasikmalaya, it is necessary to increase the suitability of drug storage.

The purpose of this study was to improve civics learning outcomes and student activity through the PAMER learning model for fifth grade students at SDN No. 145 Bayowa Presidential Instruction, Takalar Regency. The research conducted was classroom action research (PTK). This research was conducted in two cycles which included four meetings. The subjects of this study were 21 students of class V SDN No 145 Bayowa Presidential Instruction, Takalar Regency, consisting of 11 boys and 10 girls. Data collection techniques are observation, test (evaluation), and documentation. The data obtained were then analyzed using quantitative and qualitative descriptive analysis.The results achieved quantitatively are (1) The application of the PAMER learning model in student activity, response and learning outcomes of class V SDN No 145 Inpres Bayowa Takalar Regency, namely an increase in student activity and courage in each cycle, where student activity in cycle I with an average score - average 49.3 in the less active category increased in cycle II to 88.1 in the very active category. Student responses in cycle I with an average of 66.1 categories responded to an increase in cycle II with an average of 80.9 categories of very responsive. (2) Improving PPKn learning outcomes and student learning activities in accordance with the results of observations during the class action process. The average score obtained by students after taking the final test from cycle I to cycle II after the learning model was applied increased from 59.3 in cycle I to 87.9 in cycle II. The completeness of learning PPKn for fifth grade students at SDN No. 145 Bayowa Presidential Instruction, Takalar Regency, has also increased. In cycle I, from 9 (42.8%) students to cycle II as many as 18 (85.7%) students achieved mastery learning and classical learning mastery reached 80%.

Judging based on the results of observations made by the PKM team at Clarissa Batu Aji Middle School, the team found the problem that some students still did not understand the importance of counseling guidance in schools, which was caused by the thinking factors of participants who considered counseling to be scary and unimportant. The purpose of implementing this PKM is to provide students with an understanding of the importance of counseling guidance. The application of counseling guidance has benefits that include several things, namely: achieving positive mental health, individual effectiveness, ability to make decisions, and changes in behavior. In this case, it will help students to explore and increase their potential. The implementation of this PKM uses the method of observation, implementation of activities, and evaluation. The results obtained are students are able to better understand the importance of counseling guidance to increase the potential of interest and morale

. This study aims to know and describe how to Optimize Dance Self-Development Activities at SMAN 1 Matur. The type of research used is qualitative research with descriptive methods. This research instrument is the researcher himself and is assisted by supporting instruments in the form of stationery and cameras. The data in this study used primary data and secondary data. Data collection techniques are carried out by means of literature studies, observations, interviews and documentation. The steps of analyzing data are identifying data, clarifying data, describing data, analyzing data and inferring data. The results showed that efforts that can optimize self-development activities at SMAN 1 Matur are by increasing the schedule of activities, readiness of limbs, selection of material, using learning methods, correcting student movements in each meeting and evaluation. The optimization efforts carried out make dance self-development activities interesting so that students are encouraged and enthusiastic to take part in dance self-development activities. The efforts made are very suitable to be applied to dance self-development at SMAN 1 Matur because after researchers apply these efforts, students who take part in dance self-development activities get good performances and overall students are able to perform salsa dance well and beautifully.