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Mutu pelayanan keperawatan menjadi salah satu indikator utama dalam menilai keberhasilanpelayanan kesehatan di rumah sakit, khususnya pada unit rawat inap. Pelayanan keperawatan yang berkualitas tidak hanya mencerminkan profesionalisme tenaga kesehatan, tetapi juga berkontribusi secara langsung terhadap kepuasan dan kenyamanan pasien selama menjalani proses perawatan. Penelitian ini bertujuan untuk mengetahui hubungan antara kualitas mutu pelayanan keperawatan dengan tingkat kepuasan pasien rawat inap di RSU Mitra Sejati Medan tahun 2024. Metode penelitian yang digunakan adalah kuantitatif dengan desain cross-sectional. Sampel dalam penelitian ini berjumlah 100 responden yang dipilih secara purposive sampling. Instrumen pengumpulan data berupa kuesioner yang disusun berdasarkan lima dimensi    SERVQUAL: tangibles, reliability, responsiveness, assurance, dan empathy. Analisis data dilakukan menggunakan uji korelasi Spearman Rank. Hasil penelitian menunjukkan bahwa terdapat hubungan yang positif dan signifikan antara kualitas mutu pelayanan keperawatan dengan kepuasan pasien rawat inap (p < 0,05), di mana dimensi empathy dan responsiveness menunjukkan kontribusi yang paling dominan terhadap tingkat kepuasan. Temuan ini menegaskan bahwa pelayanan keperawatan yang diberikan secara tanggap, penuh empati, dan profesional dapat meningkatkan kepuasan pasien serta citra positif rumah sakit. Oleh karena itu, peningkatan kompetensi dan pendekatan humanistik oleh tenaga keperawatan perlu menjadi prioritas dalam pengelolaan mutu pelayanan rumah sakit.  

The increasing workload and pressure in the field of education necessitate effective Adversity Quotient (AQ) management to foster teacher resilience and uphold professionalism amid evolving challenges. This study aims to analyze how AQ management contributes to enhancing teacher performance and professionalism. In the face of continuous educational change, teachers are exposed to various pressures, including administrative burdens, curricular dynamics, and complex social expectations. AQ which consists of four core dimensions: Control, Ownership, Reach, and Endurance is considered a crucial factor influencing psychological resilience and professional consistency. This research employs a descriptive qualitative approach to explore managerial strategies, teacher perceptions, and experiences in developing AQ within the school environment. Data were collected through in-depth interviews, observations, and documentation. The findings reveal that AQ is managed through contextual and participatory approaches, supported by an open organizational culture, supportive leadership, and a psychosocially healthy work environment. Strengthening AQ has been shown to contribute to the development of adaptive, reflective, and professional educators. Therefore, integrating AQ into ongoing professional development programs is recommended as a strategic institutional response to the growing complexities of the educational landscape.

In early childhood education, teachers serve not only as educators but also as role models in shaping character and spirituality. At Islamic institutions such as TK Islam Terpadu Bumi Bahari, the integration of Islamic values into teacher professionalism is essential to investigate. This article aims to analyze how Islamic values are incorporated into teachers’ attitudes and professional competencies, and how this contributes to educational quality. Using a descriptive qualitative method through observation and documentation, it was found that practices such as routine worship, moral-based learning, and the instillation of Islamic values in daily routines significantly enhance teacher professionalism. Observations revealed that teachers not only deliver academic content but also guide students spiritually through activities such as Quran recitation, dhuha prayer, and storytelling about Islamic teachings. This indicates that teacher professionalism is inseparable from the Islamic educational mission. These findings highlight the necessity of teacher competency development that aligns holistically with Islamic values.

This research examines the challenges of professionalism of Guidance and Counseling (BK) teachers in Madrasah Aliyah Negeri (MAN) through literature review. BK services have an important role in supporting students' academic and psychosocial development, but face obstacles such as the limited number of professional BK teachers and educational backgrounds that are not in accordance with the BK field. The non-ideal ratio of teachers to students and high workload also hamper the effectiveness of services. In addition, the management of services that are not yet based on student needs and the lack of continuous training are significant challenges. This study used a literature review method with descriptive analysis to identify these factors. The results suggest improving the quality of human resources through professional training, strengthening service management, and policy support from madrasahs and the government. The professionalism of counseling teachers has a direct impact on the quality of services that affect students' academic achievement and psychosocial well-being. The main recommendation is to increase the recruitment of qualified counseling teachers and continuous competency development to support effective and relevant counseling services in MAN.

 The instructional leadership of school principals is a strategic factor in improving the quality of education, particularly in shaping teacher performance and professionalism. In the context of modern educational challenges, school principals do not only act as administrative managers but also as educational leaders capable of guiding, mentoring, and developing teachers' capacities. This study aims to identify the influence of instructional leadership on teachers' performance and professionalism, as well as to uncover the dominant leadership strategies used in schools. The research questions addressed are: (1) How does instructional leadership influence teacher performance and professionalism? and (2) What are the dominant instructional leadership strategies in improving education quality? The study method uses a systematic literature review (SLR) approach by searching articles through Google Scholar and Publish or Perish (PoP) using the keyword ‘guided inquiry search.’ Out of a total of 50 articles, five main articles were analysed in depth. The findings indicate that instructional leadership significantly influences teachers' work motivation, self-efficacy, and professional development. The most dominant strategies include academic supervision, strengthening the school's vision, and fostering a collaborative work environment. This study underscores the urgency of strengthening the instructional role of school principals and recommends further studies based on meta-analysis and a cross-national contextual approach.

Islamic Religious Education teachers play a strategic role not only in transmitting religious knowledge but also in shaping the moral and spiritual character of students. However, challenges such as limited competence and inadequate professional development hinder the improvement of learning quality. This study aims to analyze the competence of PAI teachers and the quality of student learning, describe efforts made to develop teacher professionalism to improve learning quality, and  identify supporting and inhibiting factors in these development efforts. This research used a qualitative descriptive approach with data collection techniques including observation, interviews, and documentation. The results showed that PAI teachers at SMK Takhassus Al-Qur’an Mojotengah had fulfilled pedagogical, professional, personality, and social competencies. The school made efforts to improve teacher professionalism through supervision, MGMP, digital-based learning innovation, and internal collaboration. Supporting factors included adequate learning infrastructure and teacher enthusiasm, while inhibiting factors included distractions from student mobile phone use and teacher administrative burdens. These findings highlight the importance of continuous training, policy reinforcement, and digital literacy to support sustainable professional development.

This article discusses the important role of guidance and counseling in supporting the development of students through ethical and professional psychological assessments. Guidance and counseling aim to help individuals develop their potential, overcome problems, and improve their quality of life. Psychological assessment becomes a crucial component in this process, requiring attention to ethical aspects, confidentiality, and the competence of the counselor. The use of psychological tests must adhere to the ethical codes established by professional associations, such as ABKIN and HIMPSI, to ensure that counselors possess adequate skills in using assessment instruments. This article also identifies challenges in maintaining objectivity in assessments, such as subjective bias and environmental pressure, and offers effective solutions, including professional training and team collaboration. By applying ethical principles and competencies, guidance and counseling can provide quality services, protect the rights and welfare of students, and contribute to the development of individuals and society as a whole.

The health sector, especially hospitals, relies heavily on the competence and professionalism of human resources to provide high quality services. Strategic development of human resources (HR) is the key to achieving organizational goals and improving service quality. This narrative literature review discusses strategic HR development in the hospital environment with a focus on three main pillars: training programs, leadership development, and performance evaluation. Findings show that training helps health workers adapt to advances in technology and medical innovation; leadership development drives accountability and collaboration which is critical in complex environments; and performance evaluation supports continuous improvement by identifying development needs and aligning individual contributions with organizational goals. The integration of these three strategies increases professionalism, operational efficiency and service quality in hospitals. Future research is recommended to examine how this HR development strategy can be adapted in various health care contexts to ensure its sustainability and effectiveness.

This study aims to examine the implementation of competency-based human resource management (HR) in improving employee professionalism at Devos Jok, an SME engaged in the automotive interior manufacturing sector. A descriptive qualitative approach is used to explore in depth the HR practices carried out, the challenges faced, and the impact on employee work quality. The results of the study indicate that the transformation of the HR system from an administrative pattern to a competency-based one has made a significant contribution to improving individual and organizational performance. The strategies implemented include competency-based recruitment, ongoing training, flexible payroll systems, and adaptation to digital platforms. However, challenges remain, especially in overcoming resistance to change and limited training resources. This study provides theoretical and practical contributions to the development of a competency-based SME HR system in the context of today's creative and digital industries.

This article explores the ethical principles in the use of intelligence tests in the field of counseling. As a diagnostic tool, intelligence tests provide important information about clients' cognitive potential. However, their implementation requires ethical awareness from counselors, including informed consent, data confidentiality, fairness, and cultural sensitivity. The study emphasizes the role of ethics in promoting responsible assessments and client well-being. Findings indicate that counselors who adhere to ethical standards deliver more accurate and supportive counseling interventions.

The First National Congress (MUNAS) of the Indonesian Civil Servant Lecturers Alliance under the Ministry of Education, Culture, Research, and Technology (ADAKSI), held on May 2–4, 2025, in Jakarta, served as a pivotal moment for the consolidation and advocacy of civil servant lecturers at the national level. This event successfully formulated the organization’s strategic direction, ratified its Statutes and Bylaws (AD/ART), and developed a medium-term work plan for 2025–2028. The inaugural MUNAS of ADAKSI also produced twenty strategic policy recommendations to the government, particularly concerning the welfare and professionalism of civil servant lecturers. In addition to electing the national executive board, the congress affirmed ADAKSI’s role as both a strategic partner and a critical counterpart to the government in higher education reform. This article not only outlines the key outcomes of the congress but also examines the contributions and impact of strengthening the institutional position of ministerial civil servant lecturers within the national education ecosystem.

Guest comfort is a key indicator of hotel service quality, strongly influenced by the professionalism of Room Attendants and the cleanliness of guest rooms. This study aims to analyze the role of Room Attendant professionalism in maintaining room cleanliness standards at Hotel Grand Mercure Solo Baru. Using a qualitative approach, in-depth interviews with three housekeeping staff members were conducted. The findings show that Room Attendant professionalism contributes directly to room cleanliness and positively impacts guest comfort. Professional attitude, discipline, and responsibility are crucial in ensuring room quality. Additionally, the study highlights the importance of attention to detail, commitment to cleanliness standards, and proactive approaches to maintaining guest rooms. The research also found that regular training and management support are vital for improving Room Attendant professionalism. Encouraging staff to take ownership and motivating them to uphold cleanliness standards is essential. Effective communication between staff and management helps identify and address challenges in room cleanliness practices. The study emphasizes that a motivated and well-trained team contributes significantly to guest satisfaction and loyalty, which in turn supports the hotel's reputation and encourages repeat business. The study suggests that investing in the professional development of Room Attendants is crucial for long-term success in the hospitality industry. It also recommends ongoing performance evaluations, regular feedback, and motivational initiatives to continuously improve service quality. These measures are essential for enhancing guest satisfaction, improving employee morale, and maintaining a competitive edge in the hospitality sector, ultimately contributing to sustainable growth, success, and better overall guest experiences for the hotel.

Teacher personality is very important in shaping student character and creating a positive learning environment at school. This element not only demonstrates the values of integrity and good attitude but also forms the foundation for building relationships between teachers and students, among fellow teachers, and with all school members. This article aims to explain the personality competencies of teachers based on interviews conducted in three schools with different contexts. This research uses a descriptive qualitative approach, with data collection methods through in-depth interviews involving teachers and principals. The results obtained show that teachers generally demonstrate discipline, responsibility, and exemplary behavior. However, there are still some challenges such as heavy workloads and a lack of further training. These findings emphasize the importance of continuous teacher character development and systematic support to maintain the quality of education.

This article examines teacher empowerment and the professionalism of educators in Indonesia during the Reformasi and post-Reform era, with a comprehensive academic review approach. The Reform era marked a significant change in education governance, particularly in terms of decentralization and autonomy that provided greater space for independent and contextual teacher capacity development. This research highlights various policies implemented to improve the quality of educators, such as teacher certification programs, continuous training, and welfare improvement which are the main focus of the government. However, real challenges still arise related to quality disparities between urban and rural areas and educational infrastructure constraints that affect the effectiveness of teacher empowerment. This article also discusses how teachers' professionalism is not only measured from the technical aspects of teaching, but also from the ability to adapt to new curricula and educational technology developments. Thus, teacher empowerment in the Reformasi era and post-Reformasi is an important foundation in efforts to improve the quality of national education in a sustainable manner. These findings are expected to be a reference for policymakers and education practitioners in formulating more effective and inclusive educator development strategies.

Population administration services in each sub-district are a form of public service carried out by the Government in terms of serving the population administration needs of the local community. The problem in this study is to find the effect of service quality and employee professionalism on the satisfaction of the community using e-KTP services in Tunjungan sub-district, Blora Regency, while the objectives to be achieved are to find out and analyze the effect of service quality and employee professionalism on the satisfaction of the community using e-KTP services in Tunjungan sub-district, Blora Regency, then the population in this study was the community of Tunjungan sub-district as many as 45 people who were selected using accidental sampling techniques (based on coincidence) which were considered appropriate for the type of research while the sample was selected by purposive sampling (based on special characteristics) of the community who came to the Tunjungan sub-district office and had applied for e-KTP services. The results of the analysis concluded that there is a significant influence between Service Quality and Employee Professionalism on the satisfaction of the community of Users of e-KTP Making Services in Tunjungan District, Blora Regency, this is based on the results of the Determination Coefficient analysis where the calculation results were 63.5%, this is based on the existing interval, namely at the interval 60.00 -79.99% influential, while 36.5% of the satisfaction of the Community of Users of e-KTP Making Services is influenced by other factors such as Sub-district Leadership, Organizational Culture, Work Environment, Work Facilities, etc.

This study aims to analyze the effect of applying professional auditing standards and auditor independence on the quality of government Financial Audits in the Regional Government Audit Institution. Using a quantitative descriptive-verificative method, data were collected through a Likert-scale questionnaire survey of 30 auditees from various regional government agencies. The results indicate that the research instrument is valid and reliable (Cronbach’s Alpha = 0.785), auditor independence significantly influences Audit Quality (p = 0.004), while professional standards have no significant partial effect (p = 0.249). However, simultaneously both variables significantly affect Audit Quality with a contribution of 44.2% (R² = 0.442), emphasizing auditor independence as the dominant factor in ensuring objectivity and accuracy of audit results. In conclusion, auditor independence must be continuously strengthened, while the application of professional standards remains essential to maintain consistency, in order to achieve transparent, accountable, and trustworthy government financial management.

This study explores the relationship between teacher professionalism and student learning outcomes in Civic Education at SMP Muhammadiyah 1 Medan. It focuses on how teacher participation, teaching activities, and challenges influence the learning process. A qualitative descriptive approach was used, with data collected through interviews and surveys. The findings reveal that teachers' professional competencies, particularly in lesson planning, the use of varied teaching media, and providing remediation, significantly improved students' knowledge acquisition. Despite challenges such as curriculum changes and limited resources, teachers like Ibu Monalisa Tarigan, S.Pd actively engage in professional development programs to enhance their teaching effectiveness. The study highlights the importance of teacher preparation, creativity, and individualized attention in creating a productive learning environment. It concludes that teacher professionalism has a positive impact on both cognitive and creative student outcomes.

This study aims to determine the influence that can occur between: (1) Independence on Audit Quality, (2) Competence on Audit Quality, (3) Ethics on Audit Quality, (4) Professionalism on Audit Quality, (5) Work Environment on Audit Quality. The sample used in this study is external auditors who work in 7 Public Accounting Firms in the Jakarta Area. The number of respondents in this study was 78 respondents. The sampling technique used in this study is purposive sampling which is one of the techniques in  the non-probability sampling group. The data collection method used in this study uses a questionnaire method. The design used in this study is hypothesis testing using SPSS statistical version 27. The results of this study show that (1) independence has a positive effect on audit quality, (2) competence has a positive effect on audit quality, (3) ethics has a positive effect on audit quality, (4) professionalism has a positive effect on audit quality, (5) work environment has a positive effect on audit quality.

In this study, one of the problems is the lack of understanding of employees in carrying out their duties, this is due to the lack of training and competency development, periodic evaluations, and lack of supervision from leaders, resulting in ineffectiveness in public services provided to the community. This study aims to determine the effect of work Professionalism On The Quality Of Public Services In Gunungsindur District Office. This study uses the theory of factors that support work professionalism (Kurniawan:2005), namely Apparatus Ability, Experience, Loyalty, Performance, Punctuality. And the theory of public service quality categories (Parasuraman:2011) namely Tangible, Reliability, Responsiveness, Assurance, Empathy. The method used in this study is a quantitative method with an associative research type. Data collection techniques in this study with observation, documentation, and questionnaires. This study uses a sampling technique using purposive sampling with a total of 99 respondents. The data analysis techniques used are validity test, reliability test, normality test, simple linear regression analysis, determination coefficient, correlation coefficient, hypothesis test (t test). The results of this study explain that there is an Influence of Work Professionalism on the Quality of Public Services in Gunungsindur District Office, this is obtained from the results of the hypothesis test which has a t count value of 9,161 which is greater than the t table value of 1.660 and has a significant level of 0.000 less than 0.05.

In increasingly advanced digital era, the professionalism of Christian Religious Education (CRE) teachers has become extremely important. CRE teachers must not only possess strong academic abilities but also be prepared to face new challenges in the implementation of technology in the teaching and learning process. The Society 5.0 era demands integration between the virtual and real worlds, where advancements in information and communication technology have transformed the way education is delivered, including in CRE practices. The professionalism of CRE teachers in this era is determined by their mastery of 21st-century competencies, which include critical thinking, creativity, innovation, collaboration, and digital literacy. Therefore, CRE teachers must be able to develop innovative and engaging learning materials. This can be achieved by utilizing video tutorials, virtual simulations, and technology-based interactive games to enhance student engagement and the quality of learning. Thus, strengthening the professionalism of CRE teachers not only focuses on academic aspects but also on the application of Christian ethical values within a dynamic and digital learning environment.