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Domi Domi

Jurnal Manajemen Riset Inovasi 2023 Pusat Riset dan Inovasi Nasional

This research was conducted at the Regional Drinking Water Company (PDAM) in Kapuas Hulu Regency. The aim of this research is to determine Service Management at the Kapuas Hulu Regency Drinking Water Company (PDAM). This research is a type of descriptive research with a qualitative approach, namely the author conducted interviews with informants who were directly involved. In this research, the informants were the heads and staff of PDAM employees who were directly involved in service activities. The author uses data collection techniques, observation, interviews and documentation. The results of this research are the services provided by the Drinking Water Company (PDAM) of Kapuas Hulu Regency, Dihalralpkaln kepaldal petugals Perusalhalaln Daleralh Alir Drinking (PDAlM) Kalbupalten Kalpuals Hulu Dalpalt, which has resulted in reversing the performance of public services in algalr permalsallalhaln permals. allalhaln recognizes turbid flow and the water does not flow and the installation is immediately resolved and the process of carrying out routine internal and external internal checking results in a process of recurrent quality problems.

Rinna Rinna; Rusman Soleman; Suwito Suwito

Jurnal Kendali Akuntansi 2023 International Forum of Researchers and Lecturers

The purpose of this study is to determine the effect of the implementation of institution-level financial application systems on effectiveness, user performance and impact on the quality of financial statements. This type of research uses causal explanatory research methods with a quantitative approach. The data collection technique in this study was carried out by distributing questionnaires in the form of google forms with a 5-point likert scale. The analysis tool used in this study used SmartPLS. The results of this study show that: 1). The implementation of SAKTI affects user effectiveness; 2). The implementation of SAKTI affects user performance; 3). The implementation of SAKTI does not affect the quality of financial statements; 4). User effectiveness affects the quality of financial statements; 5). User performance has no effect on the quality of financial statements.  

Zhafran, Faras Abiyyu; Nasution, Juliana

The structure of interrelated procedures in the payroll and wage accounting system is based on a comprehensive plan for carrying out the company's core operations and functions. Interior control is essential for this framework, including hierarchical designs, techniques, and activities consolidated to safeguard organization resources, check the unwavering quality and exactness of bookkeeping information, further develop capability, and guarantee consistency with the executive guidelines. The compensation and pay bookkeeping data framework at PTPN IV Medan isn't completely as per the hypothesis that upholds it. Despite the fact that she had been helped by unique mark programming, Ms. Office Excel, dan Accurate Accounting System, related works actually have not arrived at the best level. As a result, the payroll and wage accounting information system's internal control can still be improved, particularly with regard to the division of labor in the financial sector. This can be accomplished by creating new sections in accordance with applicable theory, such as the employment function, the PPh21 function, and other functions, to ensure this system's internal control is more efficient.

Nining, Andria Ningsih; Dasep Suryanto; Zuripal, Zuripal; Dona Amelia

Jurnal Pengabdian Kepada Masyarakat 2023 Sekolah Tinggi Pastoral Kateketik Santo Fransiskus Assisi

This PKM is carried out at the Manpower, Transmigration and Energy Department of DKI Jakarta Province. Jl. H. Naman No.1 RT.1/RW.3, Pd. Klp., District. Duren Sawit, East Jakarta City, Special Capital Region of Jakarta. Currently, employees of the Department of Manpower, Transmigration and Energy are facing various cases of implementing conflicts in the industry that have come but have not been able to overcome them all because the leadership style, organizational commitment and employee performance have not been implemented correctly. Human resource management is a process of dealing with various problems within the scope of employees, employees, workers, managers and other workers to be able to support the activities of an organization or company in order to achieve predetermined goals. To overcome a number of problems faced by this group, solutions with optimal HR management strategies are needed. The methods used in providing community service counseling and training are pretest, lecture, media outreach, and posttest. Based on the results and discussion, it can be concluded that this service activity provided positive results. Because this activity can help employees of the Manpower, Transmigration and Energy Department understand the need for HR management and leadership style, organizational commitment, employee performance in helping with implementation cases in overcoming conflicts in industry so that they have the quality and quality of being a mentor. So that you can implement and solve all the problems that exist in the industry.

Epi Ida Lestari Samosir; Asnita Sinaga; Isyos Sari Sembiring; Indra Agussamad

Jurnal Riset Ilmu Farmasi dan Kesehatan 2023 Asosiasi Riset Ilmu Kesehatan Indonesia

Satisfaction is a person who has compared in terms of performance and also the expected results through the level of a person's feelings. In another theory written by Wilton, it is stated that satisfaction or dissatisfaction is the result of the final evaluation of the customer's response, namely the suitability that has been felt by the customer with the expected performance of the product that can be felt after the customer uses it. (Abarca 2021) Family planning is an effort by husband and wife to measure the desired number and distance. The effort in question includes contraception or pregnancy prevention and family planning. The basic principle of contraceptive methods is to prevent male sperm from reaching and fertilizing a woman's egg (fertilization) or preventing a fertilized egg from implanting (attaching) and developing in the uterus (Th. Endang Purwoastuti, 2016).From a preliminary survey in January 2023 at the Siloam Clinic, West Siantar District, Pematangsiantar City, 20 women of childbearing age were found, of whom 7 people expressed dissatisfaction with contraceptive services. Based on the background description, researchers are interested in taking the title The Relationship between Service Quality and Mother's Satisfaction in Using IUD Contraception at the Siloam Clinic, West Siantar District, Pematangsiantar City in 2023  

Risma Dila Agustin; Oktaviana Wahidah; Eva Dwi Kurniawan

Jurnal Riset dan Publikasi Ilmu Ekonomi 2023 Asosiasi Riset Ekonomi dan Akuntansi Indonesia

The problem is that people with disabilities are always considered not to be independent and are often seen as lacking performance in companies. This greatly influences employees with disabilities in adapting to the work environment. Apart from that, the problem raised is the quality of performance of employees who are considered to have committed fraud. The aim of this research is to look at the quality of performance of accountants with disabilities found in literary works. The research method used is the hermeneutical method. The method used is to understand the text and the problem to be able to understand and know the strengths and weaknesses of the text. This research uses data from the literary work used entitled Love Risk Management by Helen Tanuwan. Theories in research are incongruent. The results of this research show that the main character has hearing problems but there are conditions imposed by his former boss so that the main character must be responsible for the bad credit of one of his customers.    

Remilla Sitohang

Jurnal Penelitian Ilmu Ekonomi dan Keuangan Syariah (JUPIEKES) 2023 STAI YPIQ BAUBAU, SULAWESI TENGGARA

This study aims to examine the Influence of Accountability, Transparency, and Human Resource Quality on Employee Performance (A Study in the Villages of Langsa Lama Sub-District, Langsa City). The sample selection in this research utilized purposive sampling, with a total of 75 respondents. Data collection was carried out through the distribution of questionnaires. The obtained data were analyzed using the Statistical Product and Service Solutions (SPSS) program. The analytical methods employed in this study included validity testing, classical assumption testing, and multiple linear regression analysis. The research results indicate that accountability significantly influences employee performance, as evidenced by the t-sig value of 0.000 < 0.05. Transparency does not have a significant impact on employee performance, with a t-sig value of 0.130 > 0.05. Human Resource Quality significantly affects employee performance, as indicated by the t-sig value of 0.007 < 0.05. Simultaneously, accountability, transparency, and human resource quality collectively have a significant influence on employee performance, as demonstrated by the results of the F-test with a significance value of 0.000 < 0.05.     

Sabila Vitra Meliyana; Amelia Anwar

Jurnal Manajemen Riset Inovasi 2023 Pusat Riset dan Inovasi Nasional

KSPPS Fastabiq Khoiro Ummah Tambakromo branch is one of the KSPPS Fastabiq Khoiro Ummah branch offices located in Tambakromo district, Pati district. The aim of this research is to find out whether the variables of service quality and employee performance affect the satisfaction of members of the KPPS Fastabiq Khoiro Ummah Tambakromo branch. The method used is associative because it aims to determine the cause and effect of two or more variables. The sample was obtained from 100 respondents, savings members of the KSPPS Fastabiq Khoiro Ummah, Tambakromo Branch. The questionnaire method is the sampling technique used. Data is processed using reliability tests, validity, multiple liner regression tests, simultaneous tests. From the results of statistical tests there is a positive and significant influence simultaneously on the variables of service quality and employee performance on KSPPS member satisfaction. Fastabiq Khoiro Ummah Tambakromo branch is proven by an Fcount value of 133,016 and a significance level of 0.000 which is smaller than the significance level of 0.05, because Fcount is greater than Ftable which is 2.36. So it can be decided that the hypothesis is accepted which states that there is a significant influence and simultaneous between service quality and employee performance on member satisfaction of KSPPS Fastabiq Khoiro Ummah Tambakromo branch.

Luluk Khairunnisa; Putri Annisa

Jurnal Motivasi Pendidikan dan Bahasa 2023 International Forum of Researchers and Lecturers

The research purposed to increase students motivation and used variation of teaching methods teachers in the delivery materials of students. It causes problems faced today, teachers spend too much time in front of classroom without give a chance students to explore new things besides in the class. Another programs is the low critical thinking ability of students which can be seen from the questions and students answer during the learning process. This is accordance with the results shown by Program for International Study Assesment (PISA) in 2015, Indonesia position as one the lowest ranked in quality, Education is ranked 62nd out of 70. Inquiry learning model is one of the way solves this problem. From the facts obtained, the writters tried to provide solutions of these problem is the right to do the development of teaching inquiry learning model. The design of this study using basic research. By using the inquiry learning model, the things obtained is inquiry training requires insvetigative activities, either observation or experiment, which or part of scientific performance. Inquiry involves process skill based on a scientific atittude so that activity can help students to gain a deeper understanding of the environment.

Muhammad Natsir Mallawi; Ita Sila

Journal of Management and Social Sciences (JIMAS) 2023 Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Companies or agencies/organizations must have quality human resources (HR) to achieve good performance results so that the company or agency/organization can achieve its goals. One way for companies/agencies/organizations to improve employee performance is by paying attention to the employee's work environment in the office to create a comfortable atmosphere for employees in carrying out their work. This research aims to find out how the work environment influences employee performance. This research used a simple random sampling technique (simple random sampling), with a sample of 34 respondents from the Office of the Financial and Development Supervisory Agency (BPKP) representing the province of South Sulawesi. This research uses quantitative, descriptive methods and the analysis used in this research is simple linear regression analysis. The results of the descriptive analysis in this research show that from the analysis of the coefficient of determination the R-square value is 0.380, meaning that 38% of employee performance is influenced by the work environment, the remaining 62% is influenced by variables other than the work environment. Likewise, the results of the t test (hypothesis) show that the t-count is greater than the t-table (4.433 > 1.691) and the significance is smaller than 0.05 (0.000 < 0.05), then H0 is accepted (there is an influence of variable Y). Thus, companies/agencies/organizations need to consider the work environment as a factor that can improve performance.

Nilam Kurnia Sari; Mardiana Rafa Alzena; Fakhrudin Fakhrudin

Jurnal Sistem Informasi dan Ilmu Komputer 2023 International Forum of Researchers and Lecturers

The goal of this data mining C4.5 implementation is to improve student performance in academic coursework in the computer science department at Teknik Fakultas and Pancasakti University in Tegal. Use a limited number of dimensions to assess the following: nyata, jaminan, keandalan, empatia, dan bukti nyata. It is difficult to determine which quality standard has to be raised because the aforementioned kelima aspek cannot be changed in an objective manner. Utilizing the algorithm C4.5 method, the authors consider reducing the sample size to the point where the keputusan is reduced. After manual perhitungan, pembuktian is also carried out using an application called RapidMiner.The analysis's conclusions show that the most important factor in determining the mahasiswa's tingkat kepuasan is the style of teaching.

Modestus La'a; Vip Paramarta; Marianne Lukytha Tangdililing

Journal Innovation in Education (INOVED) 2023 STIKes Ibnu Sina Ajibarang

This comprehensive review synthesizes findings from various journals on the management of quality and service in laboratory units within the healthcare context. The synthesis reveals the importance of service quality and its impact on patient satisfaction and service effectiveness. Key findings include the positive influence of service quality dimensions such as reliability, physical evidence, and friendliness on patient satisfaction. Additionally, the interconnection between service quality and adherence to health standards and regulations is emphasized, underlining the significance of compliance for service improvement. External factors, such as government regulations and health policies, are identified as potential influencers of service quality, adding complexity to quality management. Practical implications for healthcare policies and practices are highlighted, suggesting improvements in human resource training, service processes, and infrastructure. Recommendations include strengthening human resource training through regular and ongoing programs, optimizing service processes by thorough workflow evaluations, and ensuring strict compliance with health standards. Furthermore, the integration of technological innovations is proposed as a progressive step toward enhancing service efficiency and result accuracy. The implementation of laboratory information systems, modern equipment, and related applications is suggested to advance service quality. The establishment of a regular monitoring and evaluation system, including internal audits, routine performance reviews, and patient feedback collection, is crucial for continuous improvement. Collaboration with external entities, such as health oversight agencies and laboratory professional associations, is advocated for robust guidance and support. Encouraging research and innovation in quality management and laboratory service is recommended to enhance understanding of new technology applications, quality maintenance strategies, and policy impact evaluation. By implementing these suggestions, laboratory units are expected to continually enhance service quality and ensure optimal patient satisfaction.

Hilda Yulianti; Salsa Bila Umami; Muhammad Fathoni; Mu'alimin Mu'alimin

Harmoni: Jurnal Ilmu Komunikasi dan Sosial 2023 International Forum of Researchers and Lecturers

The COVID-19 pandemic has transformed the educational landscape, and this literature review aims to identify the key factors contributing to increased conflicts among students. In this analysis, it was found that social isolation, anxiety, and stress are significant psychosocial factors influencing the sources, symptoms, and causes of student conflicts. Social isolation resulting from distance learning and social restrictions plays a role in escalating interpersonal tension. Anxiety arising from pandemic-related uncertainties also contributes to conflicts among students and educators. Stress, whether caused by the pandemic itself or changes in education, has potentially negative impacts that can trigger conflicts. This article also identifies symptoms indicating student conflicts, such as a decline in the quality of social relationships, behavioral problems, and decreased academic performance. Understanding these psychosocial factors can help educational institutions develop more effective intervention strategies to address student conflicts. A deeper understanding of these issues provides a strong foundation for a holistic approach to managing student conflicts in the post-pandemic era, with an emphasis on students' psychosocial well-being to create a safe and inclusive educational environment.

Devi Pertiwi Ananda Putri; Ilvia Azhari; Jaya Frediyanto; Dwi Suhartini

Jurnal Akuntan Publik 2023 International Forum of Researchers and Lecturers

The aim of the research is to analyze factors that can improve auditor performance and audit quality, one of which is in terms of the auditor's professional attitude. This research uses the System Literature Review method using data sources from Google Scholar indexed by Sinta 1-5, Garuda, or Index Copernicus and reputable international journals indexed by Scopus over a period of 6 years from 2018-2023. Article searches were carried out using the keywords professional attitude, auditor performance, and audit quality with the subject KAP in East Java. The research results show that a professional attitude is very important for an auditor to carry out their profession. This is because the auditor's high professional attitude can determine the auditor's performance and better audit quality. Auditor performance is reflected in the auditor's ability to meet predetermined deadlines, while audit quality is reflected in the independence of providing audit opinions. The practical implications of this research mean that an auditor is obliged to uphold the code of ethics of the public accounting profession, such as integrity, objectivity, prudence, professionalism and confidentiality.  

Zhafira Aulinasari; Christian Wiradendi Wolor; Marsofiyati Marsofiyati

Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Employee performance is the result of quality and quantity standards set by the organization. Employee performance will influence the success of an organization, so employee performance has a close relationship with performance appraisal. Performance appraisal or what can also be called performance evaluation, is an organization's effort to assess the achievements of its employees for the purpose of increasing their productivity. However, sometimes companies still make poor assessments so that their goals are not achieved. This results in a decline in company targets. Performance appraisal does not only look at the results of the work that employees do, but can also be seen from how the employee completes his work. This research uses a qualitative descriptive approach through case studies, namely by analyzing existing problems. This qualitative research uses primary data and secondary data. The primary data for this research was obtained through observation, interviews and documentation, while the secondary data was obtained through previous research. The population in this study were employees of CV Awing Citra Abadi Teknik with a total of 20 employees. The purpose of this research is to determine the implementation of employee performance appraisals at CV Awing Citra Abadi Teknik which includes procedures for implementing employee performance appraisals, efforts to encourage the implementation of employee performance appraisals, and employee performance appraisal procedures.

Jodie Firjatullah; Christian Wiradendi Wolor; Marsofiyati Marsofiyati

Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis 2023 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This research has the objective of analyzing the relationship between the work environment, work culture and workload related to employee performance in an agency or company. This research uses quantitative methods through descriptive analysis, as well as online data collection using the Microsoft Forms Platform with a Likert scale of 1 to 5 with the Purposive Sampling method, there are 57 respondents with the age criteria 18-30 and currently working. Processed using the SmartPLS 4.0.9.2 application program. with Structural Eqution Modeling (SEM). The results showed that, the work environment is influential in supporting or improving the performance of its employees for the better and can produce quality work done by its employees. The work environment can be maximized when a company can implement or create a conducive, collaborative environment, and pay attention to all aspects such as the physical and psychological of its employees. Such factors as sufficient facilities, social support, and job security can increase employee performance productivity. Organizational work culture also plays an important role in shaping employee performance. Organizations with a culture that encourages innovation, collaboration, and employee motivation have better performance. Conversely, a work culture that does not support employees can hinder employee performance. Workload in accordance with individual capacity also affects employee performance. Too high a workload can lead to excessive stress and fatigue, which negatively impacts productivity. Therefore, wise management in determining workload is essential. From this study, it can be concluded that a good work environment, positive work culture, and workload adjustment can significantly improve employee performance. A company or an agency needs to pay attention to these factors to achieve optimal productivity and job satisfaction in the midst of intense competition between agencies.

Yana Latifah; Henny Soepriyanti

Jurnal Insan Pendidikan dan Sosial Humaniora 2023 International Forum of Researchers and Lecturers

  This study aims to find out the problems faced by student-teachers in implementing online learning. A case study was chosen as the research design because the current research focused on understanding the issues faced by teaching practicum students in improving their performance when teaching using the online learning strategies. The researcher collected data through three types of data collection techniques, namely, interviews, observation, and document analysis. The results of this study show that online learning is not effective and cannot run well in learning activities in online classes. Furthermore, the results of data analysis show that students cannot develop appropriate and interesting online learning materials because they do not fully know how to develop appropriate materials due to the absence of special training for them to be able to teach and develop suitable and interesting materials during online learning activities. The findings also show that the use of online learning platforms has an effect on students' teaching performance because the lack of student participation in the implementation of online classes is more felt by students. The implication of this study is that it is crucial for educational institutions to provide comprehensive training and support in utilizing diverse online platforms for teaching purposes, ensuring that students are equipped with the necessary skills to deliver high-quality virtual instruction.    

Muhammad Athaya Zain; Muhammad Irfan Hanif

Jurnal Bintang Manajemen (JUBIMA) 2023 Pusat Riset dan Inovasi Nasional

The research background indicates that modern teenagers often struggle to manage their sleep time due to academic pressures, activities, social media, and electronic devices. This threatens the quality of their sleep and has a negative impact on their health. Therefore, it is essential to emphasize the importance of healthy sleep recommendations, including the Islamic perspective, to enhance adolescent productivity. The research aims to explore the challenges of adolescent sleep and strategies to improve sleep management by integrating Islamic values. A literature review method is used to gather and analyze data from various sources. The research conclusion emphasizes the importance of sleep as a natural human need and the negative effects of sleep deprivation on the productivity, academic performance, mental health, and physical well-being of adolescents. Therefore, good sleep time management, following age-specific guidelines and Islamic values, is necessary to improve the physical and mental health and productivity of adolescents. The research implications suggest that adolescents need to adhere to age-appropriate sleep recommendations and Islamic guidelines. This will help improve academic performance, mental and physical health, and reduce stress. Effective sleep time management will contribute to achieving a balance in mental, physical, and spiritual health aspects, ultimately enhancing adolescent productivity.

Muhammad Ras Muis; Atika Aini Nasution

Maslahah : Jurnal Manajemen dan Ekonomi Syariah 2023 STAI YPIQ BAUBAU, SULAWESI TENGGARA

: The quality of human resources is one of the factors for increasing the productivity and performance of a company. One of the goals of improving the quality of human resources is to ensure that the organization/company has quality people to achieve organizational goals. As one of the main drivers in the smooth running of a company's activities, the important role of human resources requires every company to pay attention to and motivate its employees to provide good performance. The research method used is an associative method with a quantitative approach, which can be interpreted as a research statement that asks about the relationship between two or more variables. The population in this study were 33 employees who worked at the Medan Plantation Company. The data collection technique was carried out using a questionnaire. Based on the results of partial hypothesis testing, the results showed that each compensation and job satisfaction variable had a partial effect on employee performance. The results of the simultaneous testing resulted in an F-count value of 8,472 with a significance level of 0.000, while the f-table value at alpha 5% was 3.32, therefore based on the calculation results it was concluded that F-count > F-table and the significance level was 0.001 < 0.05 shows that compensation and job satisfaction together have a positive and significant influence on employee performance in Plantation Companies. The results of testing the coefficient of determination (R2), obtained an R-Square value of 0.361, this means that 36.1% of the variation in employee performance values ​​is determined by the role of variations in compensation values ​​and job satisfaction so it can be concluded that the contribution of compensation values ​​and job satisfaction in influencing employee performance was 36.1% while 63.9% was the contribution of other variables not included in this research.

Bambang Triono; Mochamad Shaleh; Moch. Syaiful Anwar

Indonesia Bergerak : Jurnal Hasil Kegiatan Pengabdian Masyarakat 2023 Asosiasi Riset Ilmu Teknik Indonesia

Production quality in the printing industry is highly influenced by process consistency and the implementation of clear operational standards. A common issue faced by small and medium-scale printing industries, including those in Gedangan, Sidoarjo, is the absence of systematically developed Standard Operating Procedures (SOP), which leads to inconsistent production results and low operational efficiency. This Community Service Program (PKM) aims to provide assistance in the development and implementation of SOPs to improve production quality. The method employed is a participatory approach involving problem identification, SOP development, socialization and training, implementation, and evaluation stages. The results indicate a 25% increase in workers' understanding based on pre-test and post-test results. Additionally, there was a reduction in production errors and improvements in the consistency of print quality and work efficiency. Therefore, the implementation of SOPs has proven effective in enhancing production quality and operational performance in the printing industry sustainably.