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This study was conducted on employees of SMKS Muhammadiyah 1 Sintang with the aim of identifying the influence of motivation and discipline on employee performance. A quantitative research method was used with data analysis through the SPSS program. The research population consisted of administrative staff and teachers at SMKS Muhammadiyah 1 Sintang, with a sample of 40 respondents selected using the total sampling method. Data collection techniques used an online questionnaire, and the research instrument employed a Likert scale. Data analysis methods included validity tests, reliability tests, classical assumption tests, multiple linear regression analysis, and hypothesis testing. The results of this study indicate that: 1. Based on descriptive analysis, the motivation variable had an average value of 4.36 (very high category), the discipline variable 4.44 (very high category), and the performance variable 4.31 (very high category). 2. Motivation (X1) does not have a significant positive effect on employee performance (Y) with a calculated t-value of 1.631. 3. Discipline (X2) has a significant positive effect on employee performance (Y) with a calculated t-value of 2.871. Motivation (X1) and Discipline (X2) together have a significant effect on employee performance with a significance value of 0.000 < 0.05 and a calculated F value (12.129) > table F value (4.10).  

The implementation of Electronic Medical Records (EMRs) in hospital emergency units is essential to improve the speed, accuracy, and quality of services. However, various challenges hinder optimal system utilization. This study aimed to assess the adoption of EMR at the Emergency Unit of RSUD A.M Parikesit Tenggarong using the Human-Organization-Technology Fit (HOT-FIT) framework. A qualitative descriptive approach was employed involving seven purposively selected informants, including health professionals, administrative staff, and IT personnel. Data were collected through interviews, observations, and document reviews, then analyzed using the Miles and Huberman interactive model. The findings indicate that from the human aspect, the system was considered easy to use (85%), though user satisfaction remained moderate (67.14%) due to system errors and incomplete CPPT data entries. Organizationally, the hospital provided adequate infrastructure and support, though some policies require stronger enforcement. Technological aspects revealed limitations in system stability, lack of pharmacy integration, and low service quality due to frequent downtime. The study concludes that EMR implementation in the Emergency Unit has not yet achieved full effectiveness across all HOT-FIT domains. Improvements are needed in system reliability, information consistency, and inter-unit integration to optimize EMR benefits and enhance patient care delivery in critical settings.

This study aims to determine the effect of Management Information Systems (MIS) on the effectiveness of administrative staff work at SMK Negeri 1 Sangatta Utara in 2025, involving 20 respondents. The method used is quantitative field research with data collection techniques in the form of observation, questionnaires, and documentation. The analysis was carried out through simple linear regression using SPSS 26. The results show a very strong relationship between MIS and work effectiveness with a correlation value of 0.859 and a determination value of 73.8%. The regression equation Y = 13.538 + 0.769X shows that MIS significantly increases work effectiveness, as evidenced by t count 7.116> t table 2.100.

Letter management is one of the important aspects in supporting the efficiency of academic administration in schools. This study aims to explore and understand how letter management at SMA Al-Hidayah Medan can be optimized to improve the efficiency of academic administration. The study used a descriptive qualitative approach with data collection through direct observation and interviews with parties involved in the correspondence administration process. The research findings show that SMA Al-Hidayah Medan implements a combined letter management system, namely combining manual and digital management. Incoming and outgoing letters are recorded manually in the agenda book and expedition book, and archived digitally in the school computer system. However, the system used is still limited and has not been fully integrated. The obstacles found include limited human resources who have not fully mastered administration and information technology, weak document supervision, and archiving of physical letters that have not been systematically arranged. In addition, digital archiving which is still conventional without automatic categorization makes the archive search process less efficient. As an optimization effort, the school has implemented a semi-digital system, provided training for administrative staff, compiled letter classification codes, compiled SOPs for letter management, and utilized cloud storage and digitization of old archives. These steps demonstrate institutional awareness to build a more efficient and modern administration system. In conclusion, effective letter management plays a very important role in supporting academic administration, but requires continuous coaching, better digital integration, and strong managerial commitment.

This study aims to identify and analyze the strategies implemented by the head of administration in improving the quality of administrative services at Madrasah Tsanawiyah Laboratorium, Jambi City. Improving the quality of institutional administrative services aims to support the overall quality of the madrasah. Based on national education standards set by the Ministry of Education and Culture, good school quality must also be reflected in the aspect of administrative services. Therefore, the leadership role of the head of administration is very important in designing and implementing strategies that support the achievement of the institution's vision and goals. This study uses a qualitative descriptive approach from an educational perspective. The main objectives of this study are to explore the process of strategic planning, implementation, strategy evaluation, and supporting and inhibiting factors in improving administrative services. Data collection was carried out through interviews, observations, and documentation. Data analysis techniques used include data reduction, data presentation, and verification, with data validity guaranteed through triangulation of sources, methods, and data. The results of the study indicate that the planning strategy used by the head of administration focuses on the principle of "the sooner the better," through friendly, innovative service, process simplification, service acceleration, and planning the use of ABK (Workload Analysis) guidelines. The strategy implementation is carried out in an integrated manner through regular meetings, active coordination with the head of the madrasah, the use of digital applications, and an effective work system. Evaluations are carried out daily by the head of the madrasah directly or online via WhatsApp, and using SWOT analysis to assess service progress. Supporting factors include staff training, open communication, and regular evaluations. Meanwhile, the main inhibiting factor is the shortage of administrative staff, which causes an excessive workload on the head of administration who also has teaching duties.

Hospitals must be able to deal with the dynamics of rapid change in the digital era, hence the need for digital transformation. Retention towards digital transformation in hospitals can take many forms, especially among medical and administrative staff. This study aims to evaluate the success of digital transformation at Cahaya Medika Hospital using the DeLone & McLean Model. This research method is quantitative explanatory research. The sample in this study were health workers, administration and medical support at Cahaya Medika Hospital totaling 127 respondents. Data collection using questionnaires and descriptive analysis techniques using the SEM-PLS method. The results showed system quality, information quality, and service quality influenced directly and indirectly on net benefits through use and user satisfaction on officers at Cahaya Medika Hospital. These results have theoretical implications that support theory and previous research. Managerially, it is expected to provide input for Cahaya Medika Hospital management to improve the success of digital transformation in hospitals. These efforts can help increase the level of system usage and user satisfaction which ultimately increases net benefits for the hospital. There is a significant influence of system quality, information quality, and service quality on net benefits through usage and user satisfaction on the success of digital transformation in RS Cahaya Medika Tambun Utara.

The role of administrative staff in Islamic boarding schools is very central in ensuring the smooth functioning of the institution. One of the important competencies that need to be possessed is statistical literacy, which includes the ability to understand, process, and present data systematically. The purpose of this PKM activity is to improve the knowledge and skills of administrators in applying statistics to administrative management. With an understanding of concepts, insight into the application of statistical concepts, accuracy of interpretation of statistical results, and visualization and communication skills of statistical analysis results. This community service activity is carried out through workshops and intensive mentoring. The results of this activity indicate that efforts to improve the knowledge and skills of partners in managing student administration through strengthening statistical literacy have gone well and provided quite optimal results, especially in the indicators of skills in calculating and visualizing data.

This study aims to design and implement a web-based outpatient registration information system at Regional General Hospital (RSUD) X to overcome issues arising from the manual registration system. The current manual registration system at RSUD X causes problems such as long queues, potential data entry errors, lost files, and difficulty in finding patient medical history. As a result, patient waiting times are longer, the administrative staff's workload increases, and the overall effectiveness of services decreases. The research method used is a qualitative one, which describes various processes in the system, from patient data input to the digital registration receipt output. The system design approach uses the waterfall method. Data collection was carried out through purposive sampling, while data gathering was done through interviews with registration officers, direct observation, and a documentation study in the medical records unit. The system is built with a combination of technologies, including PHP as a server-side programming language and MySQL as the database. The result is a web-based outpatient registration information system that can improve the efficiency and quality of hospital services. The advantages of this system include wide accessibility, time efficiency, and effective data management. This system is expected to reduce patient queues, improve the efficiency of the registration process, and simplify patient data management. However, the implementation of this system may face challenges such as limited resources and user skills. Solutions to overcome these challenges are effective resource allocation and user training. Overall, the web-based outpatient registration information system can be an effective solution to improve service quality at RSUD X.

BBPVP Semarang is a leading center for Fashion Technology and includes a subunit dedicated to Instructor Development for both government and private sectors, particularly in the field of Fashion Technology with a focus on Fashion Design Programs. It is the only work unit that offers an Upgrading Program in Fashion Design. The purpose of the upgrading program is to enhance knowledge in Fashion Design, which evolves annually based on trend forecasting and aligns with the needs of the business and industrial sectors. This study aims to describe and analyze the management of the upgrading program implemented by the Balai Besar Pengembangan Vokasi dan Produktivitas (BBPVP) Semarang, focusing on the planning, implementation, and evaluation phases. This research employs a qualitative approach using a case study method. Data collection techniques include interviews, observations, and documentation. The research uses source triangulation, involving 2 echelon 3 and 4 officials, 2 administrative staff members from Intala, 2 instructors, and 20 upgrading participants. Data were analyzed using an interactive analysis model, which includes data collection, data presentation, and drawing conclusions. The results show that the planning of the upgrading program at BBPVP Semarang involves identifying training needs, determining the training program, system, location, schedule, and methods, participant recruitment and selection, preparing human resources, training facilities, training schedule, and organization. The implementation of the upgrading program includes preparation, execution, assessment, responsibilities, and the issuance of training and competency certificates. The evaluation of the upgrading program includes aspects such as training materials, instructors, facilities and infrastructure, training materials, job readiness, meals, and boarding. In conclusion, the program management is running effectively and involves all elements, receiving positive appreciation from the participants.

The management and care of wounds play a crucial role in the healing process. Improper wound management can lead to infections, slow down the healing process, and even cause post-healing disabilities. Therefore, increasing knowledge about wound care is essential, especially in initial treatment, by conducting wound care training to prevent infections.The training was provided to the administrative staff and youth of the St. Francis of Assisi Church in Tebet. It was conducted using two methods: theoretical and practical. Participants were given pre- and post-training tests to assess their understanding and knowledge before and after the training. A total of 22 participants attended the wound care training to prevent infections. There was a significant increase in the average test scores after the training. It can be concluded that the training improved participants' understanding and knowledge of wound care to prevent infections.

This study aims to evaluate the effectiveness of training and mentoring programs for archive management targeting administrative staff at the Faculty of Islamic Studies, Universitas Muhammadiyah Lampung. A descriptive qualitative approach was employed, with data collected through observation, in-depth interviews, and documentation. Key informants included officials and administrative staff involved in archive management. The research identified supporting and inhibiting factors in program implementation and assessed its impact on staff competence enhancement. Findings revealed that the training positively contributed to improving participants' skills in archive classification, storage, and maintenance following national standards. Structural support and effective communication were identified as major supporting factors. However, challenges included limited facilities, low staff awareness, and a shortage of professional archivists. The study recommends sustainable mentoring, increased funding for facilities, and the adoption of digital archiving. These findings provide a foundation for developing more effective and adaptive training programs in higher education environments.

This study used a descriptive qualitative method, with the principal, vocational studies teacher as well as the deputy head of student affairs, administrative staff and students of SMK Cerdas Murni as the research subjects. Data were collected through interviews, observations, and document studies. Then it was analyzed using Farida Nugrahani's Interactive Analysis Model (2014: 173), and tested for validity using the triangulation method. The results showed that the performance of administrative staff in providing student administration services, and correspondence and archival administration at SMK Cerdas Murni was considered quite good. This is evident from the timely completion of tasks, the existence of discipline, a sense of responsibility, the ability to cooperate and communicate well. Supporting factors for performance are the ability of administrative staff, reward and punishment, facilities and work atmosphere, and good relationships with coworkers and superiors. Conversely, the inhibiting factors are the lack of technical competence and damage to work tools. And the steps in streamlining administrative services at SMK Cerdas Murni are, hastening the completion of tasks, conducting discussions with the principal and teachers, attending workshops to improve competence and keep up with existing developments.

Effective, efficient and structured management of personnel data is an important requirement to support smooth administration and operations in the government environment. This study aims to design and implement a technology-based personnel data management system at the Limapuluh Subdistrict Office, Batu Bara Regency. This system is designed to overcome various problems that arose in previous manual systems, such as data duplication, slow administration processes, and the risk of data loss. The methods used include system requirements analysis through interviews, application-based system design using the Data Flow Diagram (DFD), Sequence Diagram and Class Diagram models, as well as system implementation on available devices. The main features developed include employee data recording, digital attendance, work schedule management, and automatic reporting. The implementation results show that the new system is able to increase the efficiency and effectiveness of personnel data management, speed up the administration process, and increase data security. By training administrative staff, this system also strengthens the human resource management capabilities of the Fifty District Head Office. It is hoped that this research can be a solution and reference for other government agencies that want to digitize personnel data management.

This study aims to evaluate the level of user satisfaction with the website of SMAN 1 Wangon by applying the End User Computing Satisfaction (EUCS) method. This method assesses user satisfaction based on five main dimensions: system quality, information quality, service quality, end user, and individual benefits. Data collection was conducted through questionnaires distributed to students, teachers, and administrative staff. The results of the analysis show that overall user satisfaction is in a good category, although there are some aspects that need to be improved, especially in terms of information and service quality. This research is expected to provide suggestions for further development of the school website, in order to improve user experience and support the learning process.

This study aims to analyze user satisfaction with the Hospital Management Information System (SIMRS) implemented at Pelni Hospital using the SERVQUAL (Service Quality) method. The SERVQUAL method is used to measure Service Quality based on five dimensions: tangibles, reliability, responsiveness, assurance, and empathy. The research was conducted by distributing questionnaires to 31 respondents, including patients, medical staff, and administrative staff who actively use SIMRS. The results indicate that, overall, the quality of SIMRS services at Pelni Hospital is categorized as "Good" across all dimensions measured. The reliability dimension scored the highest (4.13), indicating that the system is reliable in providing services as promised. The assurance (4.06) and empathy (3.94) dimensions also received good scores, indicating that users feel safe and well-attended while using the system. However, the responsiveness (3.77) and tangibles (3.87) dimensions showed areas for improvement, such as the speed of response to user requests and improvements in the system's physical appearance, which can affect user comfort. The conclusion of this study is that SIMRS at Pelni Hospital provides adequate and satisfactory services, but improvements in the responsiveness and tangibles aspects are necessary to enhance overall user satisfaction.

This research is motivated by the phenomenon of the lag of the Private Islamic Senior High School (MAS) YASTI Singkawang, the second oldest madrasah in the city which has been established since 1991, compared to newer schools that are more popular with the community. The main challenge faced is the small number of students. This condition questions the central role of madrasah principal leadership in improving the quality of education, especially in process standards, to respond to competition. The focus of this research is to examine: (1) the implementation of madrasah principal leadership, (2) supporting and inhibiting factors. This study employed a qualitative method with a field research approach. Data were collected through non-participant observation, in-depth interviews, and documentation studies. Informants in this study included the madrasah principal, teachers, administrative staff, and students. The collected data were analyzed interactively through data reduction, data presentation, and conclusion drawing to ensure the validity of the findings. The results of the study indicate that: (1) The madrasah principal's leadership is implemented collaboratively and participatively, involving all stakeholders in strategic planning and decision-making. (2) Key supporting factors include a conducive madrasah environment and diversified funding sources (BOS and madrasah cooperatives). Meanwhile, inhibiting factors include financial constraints, annual flooding, and a lack of community support and interest. Mitigation strategies were addressed through collaboration with government agencies, universities, and parents/guardians, as well as through simplifying lesson plans to enhance teacher creativity

The purpose of this research is to understand the realization of archive management, the role of administrative staff in archive management, and the obstacles faced by administrative staff in archive management at SMA Swasta Dharma Bhakti Siborongborong, as well as the solutions provided. The approach used in this research is a descriptive approach with qualitative methods. Data can be obtained through observation, interviews, and documentation. Data analysis is carried out using data reduction techniques, data presentation, and conclusion drawing. The results of this research describe: (1) The realization of archive management includes the functions of planning, organizing, implementing, and supervising the administrative staff in archive management. (2) The role of administrative staff in serving and providing the necessary information to both internal and external parties of the school. (3) The obstacles faced by administrative staff in archive management include the lack of meticulousness of the administrative staff and the minimal archiving facilities. Therefore, the solution to improve archive management is to add archiving equipment in the administration office such as cabinets, archive racks, and folder maps, and the administrative staff should be more meticulous in storing documents.

This research explores the experiences of nurses in carrying out their main duties and functions at the Panamas Community Health Center. Qualitative methods with a phenomenological approach are used to gain an in-depth understanding of this phenomenon. Data was collected through in-depth interviews with 12 nurses selected by purposive sampling. Data analysis using the Colaizzi method produced five main themes: (1) Nurses' activities in health services, (2) Tasks carried out by community health center nurses, (3) The importance of good health program management, (4) Management of duties and authority in health services, and (5) Shortage of health and non-health personnel and multifunctionality in health services. Research results show that nurses often have to take over the roles of doctors, administrative staff, and pharmacists due to limited human resources even though these tasks should not be their responsibility. This causes nurses to lose focus in carrying out their main duties, nurses feel that their main role as care providers is disturbed. Nurses also run various health programs and serve as physician assistants, although these roles often exceed their duties. The importance of good health program management was emphasized, as many participants experienced difficulties in achieving targets, reporting and patient monitoring. Management of tasks and authority includes handover of tasks, delegation of daily tasks, and delegation of authority, however socialization to staff has not been comprehensive. Lack of human resources causes nurses to carry out multiple roles which hinders their professional development. This research recommends strengthening competency and further training for nurses, increasing legal awareness regarding the delegation of authority, integrating health management education in the nursing curriculum, as well as increasing the number and qualifications of human resources in community health centers.

The web-based e-Attendance system with QR Code at SMK Negeri 2 Cimahi enhances student attendance monitoring digitally. By integrating QR Code technology, students easily record their attendance by scanning a QR Code on the attendance page. The system’s key advantage is automatic attendance recording, providing real-time access for teachers and administrative staff. The user-friendly interface ensures accurate monitoring and efficient data management, minimizing errors and offering a precise understanding of student attendance. The implementation of QR Code technology has improved administrative efficiency and reduced errors, leading to better insights into student attendance. Data analysis enables teachers to take appropriate actions to enhance student engagement, fostering a more responsive learning environment. Overall, the e-Attendance system significantly optimizes student attendance management in the digital era.

This research aims to determine the condition of educational facilities and infrastructure, the management of educational facilities and infrastructure, as well as what supporting and inhibiting factors exist in implementing existing facilities and infrastructure at Madrasah Tsanawiyah Negeri 2 Deli Serdang. The method used in this research is descriptive qualitative with data collection techniques in the form of interviews and observations supported by data and documentation such as photos of madrasa facilities and infrastructure. The research subjects are the head of the madrasa, deputy head of the madrasa for facilities and infrastructure and curriculum as well as administrative staff at MTsN 2 Deli Serdang. Data analysis techniques using data collection, data reduction, data presentation and drawing conclusions. Data validity techniques with research expansion, increased persistence, and triangulation.