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Nur Efendi; Nikmah, Laily Faridhatun; Akhyak Akhyak

International Journal of Islamic Educational Research 2025 Asosiasi Riset Ilmu Pendidkan Agama dan Filsafat Indonesia

The purpose of this study is to determine the construction and existence of Islamic educational management science. The research conducted is descriptive in nature where researchers collect words not in the form of a series of numbers for this study which in essence these words can provide a description or present existing problems and problem solving. The data analysis used is by analyzing the content, where the analysis emphasizes more on describing the contents of various existing propositions that are born from various theories and previous analyses conducted by other researchers. The results of the study indicate that the construction of science or the order of science is certainly related to several understandings about how someone seeks knowledge. The construction of the Islamic education system refers to the process of planning, organizing, and implementing various components and strategies of education based on the principles and values of Islamic teachings. The existence of Islamic Education Management shows that Islamic Education Management really exists and its existence is recognized in real terms by society. Existence Islamic educational management science focuses on governance actions that are considered not yet fully implemented by Islamic educational institutions, for example the concept of transparency and integrity. Theoretically, the discussion can be shifted to Islamic education science or to Islamic studies rather than directly to holy verses that can be dogmatic

Suci Indah Sari; Mahendra Adhi Nugroho

International Journal of Studies in International Education 2025 Asosiasi Riset Ilmu Pendidikan Indonesia

Suwargi Buwana Djati Integrated MA is one of several schools located in Cirebon area. The purpose of this research is to develop a website for the New Learner Information System at Suwargi Buwana Djati Integrated MA. CodeIgniter framework, Visual Studio Code editor, and PhpMyAdmin database management systems are used as tools for the development of information systems . One of the system development methods used is the Waterfall model, which includes analysis , design , implementation , and testing. The results of this research is a website called the New Student Admission Management Information System at Suwargi Buwana Djati Integrated MA which can operate properly .

Syahrir, Thiesya Futri Amanda; Luthvia, Aulia; Nagara, Leksa Putri; Ifendi, Mahfud

Reflection : Islamic Education Journal 2025 Asosiasi Riset Ilmu Pendidikan Agama dan Filsafat Indonesia

This article aims to examine the development of Islamic education during the Umayyad Dynasty with a focus on two main aspects: how the Islamic education system was formed and the extent of the government's role in supporting it. By using a qualitative-descriptive approach based on historical studies, and including library research. Data collection techniques use various literature both from history books and from articles in national and international journals and conduct data analysis using content analysis. The results show that Islamic education during that period already had a functional structure through halaqah, mosques, and houses of scholars, although it had not been formally institutionalized. On the other hand, the Umayyad Dynasty government played an important role through Arabization policies, the construction of mosque infrastructure, and the creation of political stability that allowed science to develop. These findings underline that education during the Umayyad period grew from the synergy between community initiatives and structural support from the State.

Joy Ragil Sentana; Eldina Sarah Nababan

Publikasi Hasil Pengabdian dan Kegiatan Masyarakat 2025 Asosiasi Periset Bahasa Sastra Indonesia

The Literacy Care Movement Program is a form of community service by KPPM students implemented in Simanungkalit Village with the aim of increasing interest in reading and literacy culture among the community, especially elementary school children. This activity uses a qualitative research method with a case study approach, which focuses on the planning process, implementation, participation, and results and impacts of the program. The implementation of the program begins with coordination with village officials, site reviews, independent construction of Literacy Cottages, and socialization to partner schools. Various literacy activities are carried out interactively, including reading and writing classes, which are closed with a literacy competition as the peak of the event. The evaluation shows that the activities are effective and receive high enthusiasm from students, teachers, and the community. This program has succeeded in creating an alternative learning space and motivating the community to care more about the importance of literacy. In the future, the sustainability of the program needs to be maintained by involving the local community so that the spirit of literacy continues to grow and develop.

Nur Wahidillah; Shifa Rosa Apriyani; Vanessa Ria Meilani; Zahwa Mutia Ashari

Kajian Administrasi Publik dan ilmu Komunikasi 2025 Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Public service in the Islamic perspective is a comprehensive concept, integrating religious principles with governance practices to achieve justice, efficiency, and public welfare. This concept is based on the Qur'an and Hadith, which emphasize values ​​such as justice (*'Adl*), responsibility (accountability), consultation (*Shura*), and welfare (*Maslahah*). Public service in Islam is not only a transaction, but also has moral and spiritual aspects, where providing the best service is considered as worship and a form of obedience to Allah. The scope of public service in Islam includes various important sectors such as education, health, law, and socio-economic welfare. Islamic history, especially in the era of the Prophet Muhammad SAW and the Khulafaur Rasyidin, shows concrete examples of the application of these principles, such as the construction of mosques as centers of learning, the establishment of hospitals, and the management of Baitul Mal for the fair distribution of resources. In the modern context, especially in Indonesia, Islamic values ​​have proven to play an important role in bureaucratic reform and improving the quality of public services. Despite facing obstacles such as lack of resources and integration between institutions, the application of Islamic principles in public services—as seen in Islamic hospitals and Islamic travel agents—shows the possibility of producing more just, humane, and quality services. Thus, the Islamic approach to public services provides an ethical framework that is flexible, responsive, and focused on the welfare of society.  

Rizqi Fitrianti; Ahmad Adnil Hanaf

WISSEN : Jurnal Ilmu Sosial dan Humaniora 2025 Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Social media has become a new cultural space for teenagers to express themselves, interact socially, and form a self-image online. Trend culture on social media has become an important phenomenon in the dynamics of digital communication, especially among teenagers and the younger generation. Trend culture is a fluid cultural space where values, norms and identities are constantly negotiated through virtual interactions. Rapidly evolving trends through platforms such as TikTok, Instagram, and YouTube not only reflect lifestyle changes, but also become a means of self-expression, identity formation, and the search for social validation. This research aims to analyze how adolescent identity is represented through trend culture on social media in interaction patterns, meaning construction, and user self-representation. This research uses a descriptive qualitative approach with data collection techniques in the form of digital observation of active teenage users of the Instagram and TikTok platforms. The theory used is Stuart Hall's representation theory. The representation is not singular, but rather fluid and performative, depending on social dynamics, recognition needs, and symbolic interactions in digital space. The results show that cultural trends, such as viral challenges, clothing styles, the use of visual filters, and the use of certain captions, become an important medium in the construction and representation of teenage identity.

Reza Abi Mubaroq; Akhmad Baihaqi; Purbawati Purbawati; Mad Yusup; Ida Rosanti

Konstruksi: Publikasi Ilmu Teknik, Perencanaan Tata Ruang dan Teknik Sipil 2025 Asosiasi Riset Ilmu Teknik Indonesia

PT. Gemilang Sejahtera Abadi (GSA) is a company engaged in the oil palm plantation business, which is spread across the East Kutai Regency, precisely in Long Mesangat District. It is still difficult for office admins to monitor plantation results and production results by relying on paper records, via telephone and SMS, making it difficult to understand palm oil production data. The computerized system used when the research was conducted still used Microsoft Excel and Microsoft Word. The purpose of this study was to create a web-based Monitoring Information System Design application for the PT. Gemilang Sejahtera Abadi office admin. The method used is the Waterfall method which consists of 5 stages, namely: communication, planning, modeling, construction and system submission. The system created is web-based using the PHP programming language and MySQL database.The results of the study concluded that the design of the plantation production monitoring system for the office admin can be implemented and is expected to help the office admin in managing harvest data and can reduce errors in the data input process.

Muhammad Ridwan; Purbawati Purbawati; Diyaa Aaisyah Salmaa Putri Atmaja; Mad Yusup

Jupiter: Publikasi Ilmu Keteknikan Industri, Teknik Elektro dan Informatika 2025 Asosiasi Riset Ilmu Teknik Indonesia

The research was conducted in the construction department which has around 90 employees with a high workload and a less supportive work environment. The problem in this study is how the workload and work environment affect employee productivity, while the purpose of the study is to determine the effect of workload and work environment on employee productivity. The method used in the study is the multiple linear regression analysis method with a sample of 65 employees. Testing was carried out using the F test and t test and calculating the determination factor. From the results of the t test calculation, the calculated t-value for X1 (workload) was obtained in succession of 3,743 and the calculated t-value for X2 (work environment) was 6.187. These values ​​are greater than the value in the t-table of 1,999, which means that the workload affects employee productivity and the work environment affects employee productivity.The result of the F test calculation produces 14,872 > from the value in the F-table (3,143), it can be concluded that Workload (X1) and Work Environment (X2) have an effect on Employee Productivity (Y) at PT. Putra Tunggal Mandiritama. From the determination coefficient test, the Adjusted R Square value is 0.455 or 45.5%, meaning that the work productivity variable is influenced by the workload and work environment variables by 45.5%. Furthermore, the remaining value of 54.5% is caused by other factors.

Ciek Julyati Hisyam; Elisabeth Kewa Making; Risma Ayu Anjali Pratama; Roby Priambodo; Ryan Fathurrahman Baihaqqi +2 more

Jurnal Insan Pendidikan dan Sosial Humaniora 2025 International Forum of Researchers and Lecturers

This study aims to examine how the construction of sexuality is represented and perceived through Instagram social media. As a dominant visual platform, Instagram plays an important role in shaping body image, gender, and intimate relationships that are often influenced by popular culture, media algorithms, and prevailing social norms. Using a qualitative approach and in-depth interview method with six informants, this study found that the representation of sexuality on Instagram generally reflects ideal body standards, which can cause social and psychological pressures, such as body anxiety, insecurity, and objectification. On the other hand, some users also see Instagram as a space for self-expression, empowerment, and education, especially for those who have a critical awareness of the social construction behind the content. Perceptions of ideal sexuality also vary widely, depending on the cultural background, personal experiences, and visual preferences of each user. These findings emphasize the importance of media literacy and critical reflection so that social media can become a healthier, fairer, and gender-inclusive digital space.

Retno Nazar Rasmida; Rina Susanti

Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora 2025 Pusat Riset dan Inovasi Nasional

The River Basin (DAS) as a place of absorption and water source for living things, forms an ecosystem and a direct relationship between humans and nature. This study aims to determine the function of the Subayang River for the DAS community in Tanjung Belit Village, and to analyze the process of interpreting the river using the social construction theory of Peter L. Berger and Thomas Luckman. This study uses a descriptive qualitative approach, with data collection techniques in the form of in-depth interviews, observation, and documentation. Data analysis uses the Miles and Huberman model. The research subjects numbered eight people, consisting of six main subjects (selected purposively) and two key subjects. The results of the study show that the Subayang River has domestic functions (consumption and MCK) and non-domestic (interaction space, economic function, mobility, culture, conservation, and disposal). The process of the community interpreting the Subayang River consists of three processes, namely externalization (Knowledge) sources of community knowledge about rivers are formed through direct experience, family heritage, social interaction, norms or unwritten rules maintained by the community. Objectivation (Attitude) of Subayang River is not only seen as a water source but as a source of life, as a sacred object, river as identity and river as a place of purification. Internalization (Action) of society carries out various actions that come from the community's response to the river. The social construction process is influenced by internal factors (Personal Experience, Cognitive Awareness, Emotional) and external factors (Family, Norms/Rules, Community Culture, Environmental Conditions).

Ailsa Iftinah Bahy; Zainal Abidin; Ema Ema

Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora 2025 Pusat Riset dan Inovasi Nasional

Drawing on the participants' concrete lived experiences, this study explores how the processes of typification and we-relations shape the construction of meaning in everyday interactions. Data were collected through in-depth interviews and participant observation with four informants and one single caregiver, and analyzed descriptively texturally and structurally. The findings show that affective communication includes empathy, humor, and firm but authoritative correction that become the foundation for the formation of emotional bonds and a sense of “new family.” Holistic routines (praying in congregation, studying, social activities) facilitate the internalization of religious values, discipline, and independence, which in turn strengthen children's self-identity. The process of meaning construction does not only occur through words, but through daily practices that bring together the emotional, spiritual and social dimensions. These results recommend strengthening intersubjective communication training for caregivers in similar institutions to support the development of character and identity of orphans.

Inayatuddiniyah Inayatuddiniyah; Muyasaroh Muyasaroh; Basuki Rahmat; Pinki Rizki Agustin

Jurnal Manajemen Kewirausahaan dan Teknologi 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Employee performance is the result of an individual's efforts in carrying out their duties and responsibilities, which is reflected in the quality and quantity of work achieved. PT. Mitra Tunas Harapan, a company engaged in providing construction services in Cilegon, has various activities that include planning, design, project supervision, and construction management services. To achieve company goals, employee performance is one of the important factors influencing the company's operational success. Several factors believed to influence employee performance include communication and workload. This study aims to analyze the effect of communication and workload on employee performance at PT. Mitra Tunas Harapan. This study involved a population consisting of 36 employees at the company. The sampling technique used was nonprobability sampling with a total sampling method, meaning the entire population was sampled in this study. The results showed that communication partially had a positive and significant effect on employee performance. This indicates that good communication between superiors and employees, as well as between employees, can improve task understanding and streamline work processes, which ultimately contribute to improved performance. In addition, workload was also shown to have a positive and significant effect on employee performance. A workload that matches employee capacity can improve their productivity and work quality. Simultaneously, both communication and workload have a positive and significant impact on employee performance. Therefore, companies need to address both factors to improve employee performance and optimally achieve company goals. Furthermore, this study highlights the importance of effective communication management within organizations. Clear and open communication between managers and employees can reduce misunderstandings and improve coordination in carrying out tasks.

Dimas Setiawan; Ridho Pamungkas; M. Naf’an; Galang Romadhona

Proceeding of the International Conference on Management, Entrepreneurship, and Business 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

This study examines the potential for digital branding transformation of Mitra Havana Sulung Mandiri, a construction service company in East Java, through the utilization of TikTok as a promotional platform. Using observations and interviews, the research identified strong visual content opportunities from the company’s activities, such as documenting construction progress, showcasing before-and-after project visuals, and sharing client testimonials. These elements offer significant storytelling potential for engaging online audiences. However, several internal barriers hinder optimal implementation. These include limited digital literacy among staff, inadequate content creation tools, and the absence of standardized procedures for producing and publishing content. Externally, skepticism toward social media marketing in the construction sector and the unpredictability of TikTok’s algorithm also create challenges. Thematic analysis revealed three primary needs: maximizing existing visual assets to create compelling narratives, enhancing internal capacity through targeted digital training, and developing a culture that supports continuous digital engagement. To address these, the study proposes an initial strategy involving educational content, behind-the-scenes videos, and a clear content production guide. In addition, it suggests forming a dedicated social media team, running a 30-day continuous content campaign, and collaborating with local creators to expand reach. These recommendations align with existing literature on the role of short-form video in increasing brand awareness, credibility, and trust in service-oriented industries. By integrating strategic content planning, capacity building, and consistent online engagement, construction SMEs can position themselves competitively in the evolving digital marketplace. The case of Mitra Havana Sulung Mandiri demonstrates that even in traditionally offline industries, leveraging TikTok can offer a pathway toward brand differentiation and long-term audience growth.

Layla Hanisa; Anggun Pratiwi; Tries Ellia Sandari

Jurnal Kendali Akuntansi 2025 International Forum of Researchers and Lecturers

The purpose of this study is to analyze the state impact caused by each corruption case in Indonesia from 2022-2025. This research uses descriptive qualitative research. The data in this study are secondary data sourced from scientific journal articles, reports from anti-corruption organizations, such as TI, ICW, KPK, and mass media. Data collection techniques are in the form of literature studies with analysis techniques by analyzing data reduction or selecting relevant information, presenting data arranged systematically, and drawing conclusions. The results of this study show that these cases resulted in very significant state economic losses, reaching trillions of rupiah. In addition to financial losses, corruption also has a negative impact on the environment, infrastructure, business climate, and public trust in the government and BUMN. Extensive environmental damage occurred due to illegal mining practices, while BTS 4G projects were hampered in their construction, and in other cases reduced investor and public confidence. Overall, the corruption exposed weaknesses in oversight and governance systems in SOEs and government projects.

Charles H. Sidauruk; Ida Aju Brahmasari; Ida Aju Brahma Ratih

International Journal of Entrepreneurship and Management 2025 Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

SMA Negeri 12 Surabaya (SMAN 12 Surabaya), known as "SMANDALAS," was established in 1982. Initially, learning activities were carried out in the SDN Pakal 1 No. 119 building, Benowo, for one year while waiting for the construction of the permanent building to be completed. The new building began to be used on December 9, 1983, in accordance with the Decree of the Minister of Education and Culture No. 377/104.1.1/E5.83/SK. Currently, SMAN 12 Surabaya is located at Jl. Sememi Kidul No. 1, Benowo District, West Surabaya. This school has a land area of approximately 30,000 m² and is equipped with various facilities to support learning activities both inside and outside the classroom such as classrooms, laboratories, libraries, mosques, playgrounds, school forests, school gardens, ceremonial fields, sports fields, green open spaces, art rooms and others. This school is also equipped with adequate bathroom facilities for all school residents, a health unit room, meeting room, hall, green house, fish pond, fish pond and school garden. MAN 12 has achieved many achievements in both academic and non-academic fields. This is inseparable from the good cooperation between school leaders, teachers, employees, students and guardians. Every leader who leads at SMAN 12 Surabaya has a program that supports the achievements of students and teachers. In 2025, SMAN 12 Surabaya will become a pilot project for the "Food School Care" program as an implementation to support the national food security program. The purpose of this study was to determine the effect of Self Leadership, Work Ability, Organizational Climate on Burnout and Teacher Performance at SMAN 12 Surabaya. This study uses a quantitative method with primary data sources obtained from distributing questionnaires. The population of the study were teachers at SMAN 12 Surabaya. The selection of respondents was carried out using the saturated non-probability sampling method with a total of 74 respondents. The data analysis method used descriptive analysis and SEM-PLS analysis. The results of the study showed that the variables of self-leadership, work ability, and organizational climate had an effect on burnout and teacher performance at SMAN 12 Surabaya.

Ari Oldwin Sitorus; Hasan Sazali; Retno Sayekti

International Journal of Social Sciences and Communication 2025 International Forum of Researchers and Lecturers

This study aims to analyze how the mass media constructs the discourse of territorial conflict through reporting on the dispute over four islands in the waters of Aceh Singkil that were transferred to North Sumatra. This study highlights how two national media, Tempo.com and Kumparan.com, frame the issue of territorial boundaries that are administratively, politically, and economically sensitive. The novelty of this study lies in the comparative framing approach between the two media with different journalism styles, as well as their relationship to the potential for socio-political escalation at the local level. This study uses a qualitative method with Robert Entman's framing analysis model approach, which examines four main elements: define problems, diagnose causes, make moral judgments, and suggest remedies. The results show that Tempo.com tends to frame the conflict as an administrative and technocratic problem that is resolved through legal channels and cross-institutional coordination, while Kumparan.com emphasizes the economic dimension by highlighting the potential for oil and gas reserves on the disputed islands, opening up space for public speculation, and encouraging collaborative solutions between regions. This difference in framing emphasizes the role of the media in shaping public perception and maintaining the stability of the narrative on the issue of territorial conflict in Indonesia.

Marzuti Isra; Nayla Rashifa; Ersandi Roihan Putra; Reza Syahputra; Rifadeo Rahmad Siregar +1 more

Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora 2025 Pusat Riset dan Inovasi Nasional

This literature study examines the construction of cultural identity through socio-economic practices in plantation ecosystems among the Acehnese, Malay, and Chinese communities in Indonesia. Using a systematic literature review of 42 selected sources (1990-2023), the research reveals that plantations function as sites of identity negotiation—dynamic arenas of cultural adaptation and resistance. In Aceh, the integration of Islamic values (zakat [alms] from plantations, meunasah education) and local wisdom (peusijuek rituals) mediates post-conflict reconciliation and identity transformation from "combatants" to "farmers" (Muchlis et al., 2023; Aulia et al., 2024). For the Malay community, the customary-territorial concept of bela kampung (communal defense) underpins resistance to authority fragmentation through gotong royong (mutual cooperation) and communal land allocation (Yunanda et al., 2024; Nasution et al., 2024). Meanwhile, the Chinese community develops invisibility strategies (e.g., land acquisition via family foundations, citizenship aliases) to convert legal marginalization into clan-based social capital (Irawan, 2016; Thung, 2018). Key findings highlight divergent identity sources: religiosity (Aceh), customary-territoriality (Malay), and clan social capital (Chinese). The study recommends integrating local wisdom into inclusive plantation policies and employing ethnographic approaches to examine identity intersectionality complexity.

Syah, Aminudin; Alami, Fikri

Jurnal Teknik Sipil 2025 Faculty Of Engineering University 17 August 1945 Semarang

A landslide that occurred on May 24, 2024, in Pekon Datarajan, Ulubelu District, Tanggamus, Lampung, caused significant disruption to provincial road access and resulted in material losses. This study aims to assess the post-failure slope stability through field geotechnical investigation and numerical analysis using the Limit Equilibrium Method (LEM), and to propose immediate countermeasures. The slope materials consist of MH (inorganic silt) and ML (elastic silt) with high moisture content and moderate to high swelling potential. The lithology is dominated by montmorillonite clay, which has hygroscopic characteristics, making it highly vulnerable to water infiltration that reduces shear strength and increases the risk of slope failure. Stability analysis indicates a post-failure factor of safety (FoS) of 1.36 (static loading) and 1.03 (dynamic loading), which decreases to 1.07 beneath raised groundwater conditions. Recommended immediate mitigation includes surface runoff control, the construction of impermeable drainage systems, the sealing of cracks using impermeable materials, and the installation of temporary slope reinforcements such as sheet piles. The implementation of these measures increased the FoS to 1.61 (static loading) and 1.16 (dynamic loading). This study provides a technical basis for the rapid and effective mitigation of landslides in areas with similar geological and hydrological conditions.

Agnes Clara Nainggolan; Aryo Anargya Hakim Putra; Chieka Aisyah Kinanti; Ghifari Shafa Darmawan; Riyan Adhitya Pratama +1 more

Jurnal Ilmu Pendidikan, Politik dan Sosial Indonesia 2025 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

This study aims to examine how the narrative of “lelaki tidak bercerita” is reproduced and internalized by young men through their personal experiences in family, friendship, and social media. Using a descriptive qualitative approach, the research involved four male students from Pendidikan Sosiologi, Universitas Negeri Jakarta as key informants. The findings show that hegemonic masculinity shapes men to suppress emotional expression from an early age, mainly through unspoken family norms and socially unsupportive relationships. While friendships and social media sometimes offer more fluid spaces, dominant narratives still restrict men’s vulnerability. Social media acts as a space for passive emotional validation, yet often reinforces old stereotypes. The impact of this construction is evident in hidden psychological burdens, emotional distraction, and indirect coping strategies. This study highlights the importance of creating inclusive and supportive social spaces where men can express emotions without stigma. By critically understanding the dynamics of hegemonic masculinity, society is encouraged to foster more empathetic and equitable social relations.

Hasnah Tapa; Ika Devi Pramudiana; Dian Feriswara; Feri Ramadhan

Jurnal Kajian Ilmu Sosial, Politik dan Hukum 2025 Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

This study analyzes the application of collaborative governance in overcoming the phenomenon of overcrowding of visitors and its impact on environmental security at Kaimana Hospital, West Papua. The background of the research is based on the imbalance in the capacity of hospital infrastructure (serving 65,490 people) with the high number of visits, exacerbated by the habit of the community transporting patients en masse and the massive use of JKN services. The descriptive qualitative method is used with data collection techniques through semi-structured interviews, observations, and visual documentation. The analysis refers to the theory of Ansell and Gash (2008) which includes starting conditions, institutional design, facilitative leadership, collaborative process, and outcome. The results of the study show that efforts such as limiting visiting hours and the construction of halfway houses are not optimal due to less participatory policy design, lack of structured dialogue between stakeholders, and top-down leadership. Overcrowding is triggered by narrow waiting rooms, limited facilities, and the disintegration of the queue system. Despite collaborative initiatives, the results are still partial due to weak cross-sector coordination and low community participation. Strategic suggestions include infrastructure improvement, the development of an integrated digital queuing system, intensive socialization, and the formation of collaborative teams across sectors (RSUD, government, TNI/POLRI, and the community). Conflict management training, periodic evaluation, and participatory leadership approaches are also needed to create sustainable service transformation. This study emphasizes that inclusive and transparent collaboration is the key to overcoming overcrowding and strengthening the safety of the hospital environment.