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To achieve excellent service, a company’s employees must possess certain qualities, such as a passion for work and an attitude of always being ready to assist as well as having the capacity to handle customer complaints professionally. Service to service users at Yogyakarta International Airport, both at the departure terminal and arrival terminals, is critical for passengers. One of these is transit and transfer services for passengers. The purpose of this research is to find out the impact of Transit and Transfer officers’ service quality on passenger satisfaction and to identify what service quality attributes transit and transfer officers at Yogyakarta International Airport should develop. This research employed the importance-performance analysis (IPA) approach. The sample size was 100 respondents, obtained by distributing questionnaires to 100 respondents who were in transit or transferring at Yogyakarta International Airport and measured using the Slovin formula. The data were analyzed using Gap analysis with the SERVQUAL method and importance-performance analysis (IPA). The research results show that the analysis of the level of conformance and the reality-expectation gap based on the five SERVQUAL dimensions of the service quality of Transit and Transfer officers at Yogyakarta International Airport is good in satisfying passenger expectations. The average gap dimension analysis indicates that the service of Transit and Transfer officers are providing satisfactory service based on passengers’ perceptions, with an average score of <-1. Based on the Cartesian diagram mapping, 6 attributes are considered important by passengers and need priority action and carry out evaluations and improvements based on the mapping results through importance-performance analysis, with the physical evidence dimension resulting in the lowest quality dimension and requiring priority improvement action.

This study explores how public service innovations in motor vehicle testing, based on Regional Public Service Agencies (BLUD), can improve road safety governance. In regions with rapidly growing motor vehicle populations, inadequate roadworthiness controls contribute to high traffic accident risks. While Indonesia has a regulatory framework for motor vehicle testing, service delivery remains largely administrative and lacks a strong focus on road safety. The study aims to assess how public service innovations can enhance road safety governance through local government-managed vehicle testing based on BLUD. Using a qualitative case study approach, data were collected through in-depth interviews, observations, and document analysis involving local government officials, testing technicians, and service users. Thematic and interpretive data analysis identified governance dimensions that influence service effectiveness. The study finds that road safety governance improvement relies on four main capacities: relational, structural, resource, and adaptive. Although BLUD-based management offers flexibility for service innovation, its implementation has not fully aligned with road safety goals. Challenges remain in public trust, cross-agency coordination, resource availability, and organizational learning. The study concludes that integrating public service innovation with institutional capacity building and safety-focused performance management is essential for strengthening road safety governance. These findings highlight the strategic importance of motor vehicle testing in enhancing road safety and public value at the regional level.

Village governance plays a central role in managing local affairs at the rural level, encompassing administration, infrastructure development, basic services, and community empowerment. This research focuses on capacity-building training for the officials of Sukajadi Village government to strengthen their administrative functions. Through a Pancasila-based approach, this training aims to enhance the understanding and skills of officials in carrying out administrative tasks effectively. The training methodology involves program development, training sessions using presentation methods and interactive discussions, and evaluations to improve the quality of activities. It is hoped that this training will assist the officials of Sukajadi Village government in providing better services to the community and strengthening village administration management, in line with the vision of inclusive and sustainable development

The Rectorate's field of function is the function of improving performance, safety and efficiency in the use of elevators where the vertical transportation system is used as a tool to facilitate the activities of people and goods to move between certain floors in a building. Elevators are used as a tool to facilitate the activities of both people and goods to get to the floors In certain office and lecture buildings, it is a one-story building in building D which uses an elevator as a means of vertical lift transportation. Effective and efficient elevator planning is needed so that the elevator can be operated optimally. This should have a big impact on the comfort of building occupants as elevator users. One of the consequences of inadequate elevator planning is the occurrence of queues during peak hours. Therefore, some analysis of elevators in lecture and office buildings is needed. Elevator efficiency can be analyzed by calculating elevator requirements which depend on several variables such as lifting speed, lifting capacity, elevator waiting time, number of building occupants, and how large the building is. Meanwhile, the effectiveness of the lift can be obtained from the scheduling preparation and budget requirements involved in each lift's preventive maintenance. The research methodology used in this research is interviews, observation, secondary data collection, and data processing. From the results of data processing it can be concluded that the efficiency and effectiveness of the lift is 75% of the lift requirements for the 2 lift units provided. The research results also show several preventive maintenance schedules and preventive maintenance budgets within a one-year budget period.

The majority of the people of Kedungbunder Village, Sutojayan District, Blitar Regency work as farmers and livestock breeders. Farmers in Kedungbunder Village complain that the price of non- subsidized fertilizer is expensive and subsidized fertilizer from the government is difficult to obtain, thus affecting agricultural productivity. This socialization aims to provide understanding and skills to farmers in making and using liquid organic fertilizer from agricultural waste and natural materials in the environment so that farmers can make fertilizer independently. In this way, farmers in Kedungbunder Village are more independent and creative, do not depend on subsidized fertilizer supplies, and reduce operational costs and agricultural activities remain productive, thereby increasing farmer capacity. The methods used in this community service activity include discourse, discussions, and training. The results of community service showed a positive response of 86.76% of participants to socialization activities.

Micro, Small and Medium Enterprises (MSMEs) need to compete effectively in the market in terms of increased capacity to adapt to the dynamic business environment. MSMEs need to respond promptly to evolving market trends, technological advances, and changing consumer preferences. However, not all MSMEs have made the necessary adaptations in order to thrive in a dynamic business environment. This community service focuses on Mie Ayam Mas Nok, an MSME that faces specific challenges, especially the lack of social media utilization and the absence of a distinctive business logo. To overcome these problems, community service activities were carried out by providing targeted assistance to MSMEs Mie Ayam Mas Nok. This service activity aims to empower them through effective utilization of social media platforms and the creation of unique business logos, thereby increasing their competitiveness in a dynamic business environment. Using a combination of observation, interviews, and surveys, this community service initiative yielded positive results. MSMEs Mie Ayam Mas Nok successfully integrated social media into their business strategy and obtained a distinctive business logo. These improvements have significantly increased the competitiveness of their businesses, equipping them to thrive in an ever-changing and competitive business environment.

Village Government as a government entity at the local level has an important role in community development and empowerment. This research aims to conduct an in-depth analysis of the village government system in Indonesia with a focus on the organizational structure, policies and challenges faced. This study uses a qualitative descriptive research method by collecting data through interviews, observation and study of related documents. The results of the analysis show that the Village government system in Indonesia has various components, including the Village head, Village Consultative Body (BPD), and other Village officials. However, there are still several challenges that affect the effectiveness and efficiency of Village government. Factors such as limited resources, lack of access to information, and regulatory complexity are the main obstacles in carrying out the duties of the Village government. In addition, community involvement and the role of women in village decision making still need to be improved to ensure fair representation. This research also highlights the importance of improving central government policies related to Village funds and increasing human resource capacity at the Village level. Recommendations for improvement involve a holistic approach involving relevant parties, including the central government, regional government and local communities.

This research aims to gain an in-depth understanding of the meaning and importance of family experiences in caring for elderly people with diabetes in the city of Depok. This research uses a qualitative descriptive phenomenology method combined with in-depth interview methods. Participants in this study were the primary caregivers of elderly adults with diabetes who were collected using the criteria examining technique. Information collected in the form of audio recordings of interviews and field notes was analyzed using the Collaizi technique. This research identified 13 themes, namely changes in the elderly, ability to complete family health tasks, psychological responses, physical responses, economic responses, role responses, problem solving behavior, problem solving support, ideal life in the elderly. Capacity for services for the elderly, natural services, forms of service and respect for religious and cultural teachings.  

The application of appropriate technology has an important role in increasing the production capacity and product quality of MSMEs. This service aims to increase the production capacity of Safnur MSMEs in Lengkong Village, Rakit District, Banjarnegara Regency through the implementation of a spinner tool. The results of the service showed that the use of the spinner tool succeeded in increasing production capacity from 10 kg to 15 kg per day, as well as reducing drying time by up to 66%. In addition, the quality of banana chips products also increases significantly with lower oil content, resulting in products that are crisper and last longer. The training and assistance provided to Safnur MSME workers ensures optimal use of spinner tools, increasing production efficiency and consistency. The implications of the results of this service are not only increasing income and business sustainability of Safnur MSMEs but also opening up new job opportunities for the surrounding community. This success can be used as a model for the development of other MSMEs in the area. Recommendations are given for the continued use of spinner tools and the development of MSMEs through appropriate technology support, ongoing training, and collaboration with the government and related institutions.

This research motivation is the low of tourist attractions development shown by Attraction, Accessibility, Amenity, Ancillary Service at Pincuran Tujuh Bath in Sijunjung Regency. The research purpose is to formulate a way for developing the tourist attraction of Pincuran Tujuh Bath in Sijunjung Regency using SWOT analysis derived from internal factors (strengths and weaknesses) and external factors (opportunities and threats). Overall, the results showed that Pincuran Tujuh Baths has strengths, weaknesses, opportunities, and threats that may be identified for development. Development strategies that can be proposed involve: 1) Development of tourist attractions such as swimming pools for adults and flower gardens or photo areas, by maximizing the utilization of available land. 2) Improving accessibility through the creation of road signs, as well as involving community participation in the road sign creation project. 3) Improved facilities with a focus on safety, comfort, and capacity expansion in the toilet area, rinse room, and parking lot, as well as cooperation with the government for the expansion of existing facilities. 4) Optimal availability of information, security, and promotion centers by utilizing human resources to provide clear information and make visitors feel comfortable while in Pincuran Tujuh Bath.

Anemia is a dangerous condition that can occur in pregnant women, this case often occurs in the first, second and third trimesters. Anemia is a reduction or reduction in the capacity of the blood to carry oxygen. Based on data from the Indonesian Ministry of Health (Kemenkes), the population of pregnant women who experience anemia is 37.1%. The proportion of anemia in pregnant women in urban areas is 36.4% and in rural areas is 37.8%. The most common type of anemia in pregnant women is microcytic hypochromic anemia (59% of pregnant women are anemic). This study aims to determine the description of MCH, MCV and MCHC in pregnant women in the second trimester at the Wonokerto I Community Health Center, Pekalongan Regency. The research method used is descriptive. The research was conducted at the Wonokerto I Community Health Center Laboratory, Pekalongan Regency. The total sample was 20 second trimester pregnant women. Using the Hematology Analyzer Dirui BCC 3600. From 20 samples of pregnant women in the second trimester, the MCV was obtained for 11 Normocytic pregnant women (80-100 fL), 8 Microcytic pregnant women (<80 fL), and 1 Macrocytic pregnant woman (>100 fL). . MCH description of 9 Normochrome pregnant women (27-34 pg), 10 Hypochrome pregnant women (<27 pg) and 1 Hyperchrome pregnant mother (>34 pg). MCHC description of 9 pregnant women is Normal (32-36 g/dL), 10 pregnant women are Low (<32 g/dL) and 1 pregnant woman is High (>36 g/dL). The conclusion of this study is that from 20 samples of second trimester pregnant women, the most common type of anemia was Hypochromic Normocytic Anemia with low and normal MCHC index levels.  

The Sube Huter Nita Savings and Loans Cooperative (KSP) has a strategic role in encouraging the economic growth of Micro, Small and Medium Enterprises (MSMEs). This study aims to explore and analyze the contributions and strategies implemented by KSP Sube Huter Nita in supporting the growth of MSMEs. The research method used is a qualitative approach through in-depth interviews, observation and documentation analysis. The research results show that KSP Sube Huter Nita has played an important role in providing financial access to MSMEs, including providing loans at competitive interest rates. Apart from that, cooperatives also provide training and assistance to MSME players to increase their capacity and competitiveness. In this way, KSP Sube Huter Nita effectively contributes to increasing the economic growth of MSMEs in its region.  

The foundation is a substructure which functions to support the loads and forces caused by the superstructure (superstructure) to the soil layer which will carry these loads and forces. Deep foundations are usually used to obtain a large enough soil bearing capacity and if the depth of the hard soil is far below the ground surface. The aim of this task is to analyze the bearing capacity of pile foundations using sondir data, standard penetration test (SPT) data, as well as the finite element method using the plaxis program. The method used in this final assignment is by studying literature, then collecting the necessary data, and after that carrying out calculation analysis using existing methods. From the results of the calculations carried out, different results were obtained. Where for sondir data at point S1 obtained Qu =115.80 tons; at point S2 obtained Qu = 104.80 tons; at point S3 obtained Qu = 105.50 tons. Meanwhile, based on SPT data at point BH-01, Qu = 398.23 tons, and using the plaxis program Qu = 425 tons

Beseran village is a village located inland, and faces the risk of natural disasters such as floods, landslides and strong winds. According to data from the Magelang Regency Regional Disaster Management Agency (BPBD), in 2023 there will be several natural disasters, and the biggest contributor will be landslides with a percentage of 90%. This study aims to analyze the strategies implemented to encourage active community involvement in disaster mitigation efforts. Empowerment strategies include education about disaster mitigation, preparedness training, forming disaster response groups, and developing community emergency plans. The importance of a comprehensive approach that accommodates local knowledge, specific community needs, and existing capacity is identified as a key factor in the success of empowerment programs. The methods implemented in Real Work Lecture (KKN) activities in Beseran Village in this research are observation of regional conditions, observation of activities, and preparation of work programs. The efforts made were holding a disaster mitigation socialization event which invited resource persons from the Regional Disaster Management Agency (BPBD) of Magelang Regency. Thus, this program is important to help the government and related communities in designing more effective and inclusive disaster mitigation programs, as well as contributing to building community resilience to natural disasters in the future.

The community service program "Village Literacy Movement: Building Reading and Writing Culture in Pangkalan Benteng Village" aims to enhance reading and writing skills and establish a literacy culture within the village community. The primary issue addressed is the low literacy rate, which limits access to information and educational opportunities. The methods used in this program include literacy training and various literacy activities such as group reading, writing competitions, and book discussions. The results show significant improvements in reading and writing skills among children and adults, increased reading interest, and the development of a stronger literacy culture. Community empowerment and the enhancement of local leadership capacity were also achieved through active involvement in the management and implementation of the program. This program demonstrates that a participatory approach and access to quality reading materials can effectively improve literacy and empower communities.

Background: The workplace function of nurses is an important thing that must be paid attention to by hospitals. Nurses certainly have an important function in their work in terms of health services. Employees should be able to adapt and be respected in their work environment. However, some people experience problems adapting to their work environment, resulting in low performance. Nurses' decreased function at work due to high workloads makes it difficult to control one's own behavior. This results in the implementation of the work not being optimal.Objective: This study was conducted to examine the factors that influence workplace function in nurses Method: This research is a quantitative research with a survey design. Research data was collected using a questionnaire from respondents who work as nurses in hospitals. The sampling technique used purpose sampling technique and the sample size was 200 nurses. This research uses SEM (Structural Equation Modeling) analysis using AMOS and regression analysis using SPSS. Results: Based on the results of the analysis that has been carried out, the research results show: self-regulation capacity has a significant effect on functioning at work, self-regulation capacity has a significant effect on self-destruction, self-regulation capacity has a significant effect on job craftsmanship, self-destruction has a significant effect on functioning at work. workplace, work craft has a significant influence on function in the workplace. Burnout does not moderate the relationship between self-regulatory capacity and functioning at work so it does not have a significant influence. Conclusion: Increased functioning in the workplace for nurses is influenced by optimal self regulation capacity in nurses, self-destruction which can be increasingly minimized, work craftsmanship which increases in nurses.

Introduction: Land tenure conflicts and forest degradation in national forest border areas have become a complex challenge that impacts social stability and environmental sustainability. These conflicts often arise due to uncertainty in land ownership rights, leading to tensions between local communities, the government, and private companies, resulting in environmental damage such as deforestation. Community-Based Forest Management (CBFM) has emerged as a mitigation approach to address these issues by involving local communities in the sustainable management of forests. Research objective: To evaluate the impact of CBFM policies on the well-being of farmers and the conservation of endemic species in national forest border areas. Research method: A mixed-methods approach, combining household income surveys, in-depth interviews, Focus Group Discussions (FGD), and land cover analysis based on GIS. Research results: The CBFM policy has successfully increased farmers' income, particularly through forest-based business diversification, reduced illegal logging, and supported the preservation of endangered endemic species. Additionally, active community participation in this policy has increased compliance with environmental conservation efforts. This study recommends enhancing local community capacity, strengthening inter-agency coordination, and implementing stricter supervision to ensure the sustainability of the CBFM policy. The success of CBFM implementation is expected to be applied more broadly to achieve farmers' welfare and sustainable forest conservation in Indonesia.

This paper discusses the important role of education and socialization in the context of exports and imports for creative economy entrepreneurs and PKK in Depok, West Java. In the era of globalization, understanding the export and import process is the main key in developing local economic potential. This paper focuses on educational efforts and socialization activities that can provide in-depth understanding to business actors regarding the benefits, regulations, and opportunities related to exports and imports. The learning method is in the form of a face-to-face seminar between all participants and facilitators held at Griya Sakinah Kav. Tanah Baru, Beji Depok, West Java. The emphasis is on practical, theoretical, as well as case knowledge and provides opportunities for participants to ask questions about exports and imports. Thus, participants better understand the export and import processes and procedures effectively. The expected result of this education and socialization is that participants gain comprehensive knowledge about exports and imports, help improve participants' skills, allowing them to utilize international markets more efficiently. This socialization is an important factor in shaping positive perceptions of export and import activities, as well as building networks that support the exchange of information and experience between business actors. Through this community service activity, it is expected to be an opportunity for creative economy business actors and PKK in Depok related to exports and imports so as to realize capacity building and active participation in international trade.

This study examines the strengthening of regional disaster management governance through a risk-based policy framework, focusing on the role of local governments in disaster-prone areas. The object of the study is the disaster management system implemented by the Dumai City Regional Disaster Management Agency (BPBD), which faces various potential natural and non-natural disasters. Although national and regional regulatory frameworks are in place, disaster management practices at the regional level still tend to be reactive, partial, and not fully based on comprehensive risk analysis. Therefore, this study aims to identify key issues in regional disaster management governance and analyze the role of risk-based policies in strengthening institutional effectiveness, cross-sectoral coordination, and disaster preparedness. This study uses a qualitative descriptive approach with data collection techniques through in-depth interviews with BPBD officials, relevant stakeholders, and community representatives in disaster-prone areas, supported by field observations and documentation studies of policies, disaster risk assessment documents, and institutional reports. Data analysis was conducted using thematic analysis methods to identify patterns related to governance structures, policy implementation, and disaster risk management practices. The study results indicate that disaster management governance in Dumai City has shown progress in regulatory aspects and emergency response capacity, but there are still weaknesses in the integration of risk into development planning, inter-agency coordination, community participation, and mitigation and prevention efforts. This study concludes that the implementation of a risk-based policy framework can encourage more anticipatory, integrated, and sustainable disaster management governance, and provides important implications for the formulation of public policy at the regional level.

SDI Umamapu currently uses a Telkom Internet Service Provider (ISP) internet connection with a bandwidth capacity of 50 Mbps, which is only used in the principal's office and laboratory and does not cover other SDI Umamapu educational areas and limits SDI Umamapu teachers and staff from carrying out related tasks. with the Internet network. Therefore, the aim of this research is to design an Internet network using Mikrotik to help teachers and staff work more efficiently and expand the coverage area of ​​the SDI Umamapu Internet network. Apart from that, the SDI Umamapu Online Computer-Based National Examination (UNBK) is facilitated by 30 computers/laptops connected to the Internet network and other clients. In conducting research, the author uses the Network Development Life Cycle (NDLC) methodology: analysis, design, simulation, implementation, management and monitoring to build an Internet network to solve research problems. Through this research the author can learn a little more about the concept of a hotspot network and its configuration which can provide the author with knowledge about the advantages and disadvantages of Mikrotik RouterOS as a hotspot server. When measured from the results of QoS (Quality of Service) analysis before implementation, the throughput was 36.238 kbit/s (Kbps), packet loss was 1.3%, average delay was 0.389072 seconds, and throughput was 1.5% after implementation. 161.657 kbit/s (kilobits per second), average latency 0.5157133 seconds, packet loss 36%. This means that the speed of Internet access at SDI Umamapu has decreased by up to 36% due to the increase in the area of ​​the Internet network. However, even though network performance has decreased, the newly created Internet network continues to function well and smoothly.