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The principal's policy in improving administrative services aims to create an efficient and effective school environment. The principal's policy in improving administrative services is a systematic effort to improve and increase the efficiency and effectiveness of administrative services in the school environment. This involves developing procedures, empowering staff, investing in technology, and implementing good management principles. This research uses a qualitative descriptive approach, collecting data through observation, interviews and documentation. The collected data was analyzed through a process of data reduction, presentation and drawing conclusions. The research findings show that the principal's policy in improving services is to carry out open communication both formally and informally. And another thing that supports improving administrative services is good human resources. The first obstacle is limited education funds, namely that it is difficult to provide facilities in the administration department, such as broken computers at school, and the second obstacle is poor discipline of teachers and staff, which is the cause of services at SMA Negeri 4 Merangin decreasing or not being good. And the solution to overcoming obstacles is maximizing funds, namely the principal makes a report first to the department or center, if there is not yet a principal, calls a meeting between the deputy and the treasurer to discuss together, and the second solution regarding discipline is that the principal tries to be an example or role model. first of all towards teachers, staff and students at the school, apart from that the principal will be strict with school members who violate it by calling them immediately to the office and asking for information after which they will be given sanctions.

Education as a role holder in the development process both institutionally, educational materials, teachers as implementers of learning, methods, facilities, and so on from all aspects and supporting factors of the educational process, must be able to look carefully and be able to build a new paradigm in the form of education in the global era which is full of challenges, so that it can provide new space for several opportunities that can provide new perspectives and contribute to the development of the global world. Research on Challenges and Opportunities for Islamic Education in the Global Village Era aims to identify challenges and opportunities for Islamic education in the global world and provide solutions to improve understanding and appreciation of Islam. Research on Challenges and Opportunities for Islamic Education in the Global Village Era can be carried out using a qualitative approach with research methods. bibliography and descriptive. In its development, the global village has had positive and negative impacts on human life. The impact it creates is in line with the process of transforming information that can be accessed more quickly in various parts of the world as the globalization of the world has changed the pattern of life in various aspects and sides. The phenomenon that was awakened by the emergence of the global village era has provided various kinds of problems, both about how information that continues to grow indiscriminately can be absorbed or how to respond to new things that always come and go without any filters to filter them. The era of the global village with its development of information technology can increasingly be felt, with the media in the form of computers, televisions, cellphones and other sophisticated equipment, which have truly become complex things in the transformation of information.