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This study aims to analyze the performance of human resources in the Directorate of Civil Service Status at the State Civil Service Agency in handling service problems or ASN status cases. Labor productivity is influenced by various factors related to the workforce itself as well as those related to the company environment and government policies as a whole, such as education, skills, discipline, attitude and work ethics. Research methods are classified based on the objectives and level of natural setting of the object, research methods can be classified into basic research objectives, applied research methods and research and development. In this study, the researcher chose the type of Qualitative research to present and describe in detail and in detail the analysis of employee productivity in serving ASN performance problems at the Directorate of Civil Service Status of the BKN. Research Results Overall, the quality of service at the Directorate of Civil Service Status of the State Civil Service Agency (BKN) can be categorized as very good, supported by clarity of information, ease of access through various communication channels, and employee responsiveness in handling complaints. The completeness of the files submitted by the proposing agency greatly affects the speed of the service process. When the files are complete, the process can run quickly and efficiently. However, incomplete files are often the cause of delays in service. and the use of technology, such as the ASN SI application, is very helpful in improving the efficiency and effectiveness of services. Technology allows ASN to access information and services more quickly and easily.

UD Sadewo Jagat is a company engaged in furniture production, this company provides sales of finished, semi-finished products and maintenance for various types of teak wood furniture. Finished products include tables, chairs, shelves and various other types of displays. However, in this study, we only analyzed defective products for wooden box table products because the production process of wooden box table products because the production process of wooden box tables experienced problems, namely the number of defects exceending 5% of the company’s standard provisions. The aim of this research is to analyze product quality control techniques using the Statistical Process Control method in reducing defective products, and to find out what factors cause defects in products produced by UD Sadewo Jagat. This research uses the Statistical Process Control (SPC) method, which is one of the analytical methods used to analyze the causes of defects that occur, both in terms of product quality and in terms of the quality of the production process. Quality control analysis is carried out using. The results of the check sheet analysis show an average of 9,6% product defects per month. From the results of the Pareto diagram, it can be seen that the highest level of defects is crack defects, with a total of 80 units or 44,94% of total product defects in 2023. Meanwhile, the results of the control chart that has been made can be seen that quality control is uncontrolled and not according to standards. From the results of the fishbone diagram, it is concluced that the factors causing product defects are human factors, materials, environment, and methods.

This research aims, 1) To find out the implementation of supervision of madrasa heads at MAN 1 Medan, 2) To find out the results of supervision of madrasa heads at MAN 1 Medan, and 3) To find out the problems and efforts of madrasa heads in overcoming supervision at MAN 1 Medan. This research uses qualitative research methods which are intended to determine the phenomena experienced by research subjects. With data collection techniques through observation, interviews and documentation. Data analysis techniques include data reduction, data presentation, verification or drawing conclusions and checking the validity of the data. Using the sample, the head of the MAN 1 Medan madrasah and five different teachers to obtain information regarding the problems of the madrasah head in carrying out supervision at MAN 1 Medan. The results of this research include: 1) The implementation of supervision at MAN 1 Medan through three stages, namely, planning, implementation and follow-up evaluation which is carried out once a year, 2) The results to be achieved after supervision is carried out, namely, first for teachers, for students , and madrasah, and 3) The problem with the head of the madrasah in carrying out supervision is the limited time which makes his focus divided between his activities outside and as a supervisor at MAN 1 Medan.

Work-life balance is a condition where an individual is able to maintain a balance between the world of work and personal life in a sustainable manner. This balance is something that is expected by every employee, including non-managerial employees of the HCGA division of PT XYZ. The main objective of this study is to determine the achievement of employee work-life balance as reviewed from three aspects, namely time balance, involvement balance, and satisfaction balance. In addition, this study also identifies factors that support and inhibit the achievement of work-life balance in employees. This study uses a qualitative descriptive approach, namely by describing and analyzing the problems that arise. Qualitative research is based on primary data and secondary data. Primary data in this study were obtained by conducting observations, interviews, and documentation, while secondary data were obtained through books, previous research, and articles related to the research. The results of the study indicate that not all employees are able to achieve optimal work-life balance. Some employees, especially those from the recruitment and general affairs departments, feel that they have a good work-life balance thanks to work flexibility and the ability to manage time. However, employees from the people development and administration departments of HCGA actually experience difficulties due to excessive workload, additional tasks outside of their job descriptions, and lack of team management from superiors. The support of coworkers who help each other and create a supportive work environment is one of the main supporting factors in achieving work-life balance. On the other hand, work pressure outside of working hours and ineffective communication are obstacles that are often faced. This study only uses one variable so that it cannot fully describe the relationship with other aspects such as work stress or job satisfaction. Therefore, further research is recommended to explore more variables in order to provide a more comprehensive understanding of work-life balance in the work environment.  

In an effort to improve the community's economy in Petemon Village, Sawahan Subdistrict, Surabaya City, this research analyzes the empowerment of Micro, Small and Medium Enterprises (MSMEs). The results show that although programs to encourage MSMEs exist, their implementation is not optimal. One of the problems found is the lack of coordination between related agencies, the lack of training and capital distributed for MSMEs, and the lack of monitoring the growth of MSMEs. According to this study, although efforts have been made to support the applicable laws, the implementation of the program needs to be improved, especially in terms of fair distribution, effective socialization, and assistance that suits the needs of MSMEs.

PT PLN (Persero) UP3 Binjai is one of the PLN units that supply electricity to the community. Digital services launched by PLN in the form of PLN Mobile continue to be developed to meet customer needs and satisfaction as well as ease of access. The purpose of this study was to determine the development of efficient customer service through the use of PLN Mobile in UP3 Binjai. The literature review method is used to collect research data by using literature studies to collect materials from books and scientific journals regarding the use of PLN Mobile. From the results of the study, the PLN Mobile application provides benefits for the UP3 Binjai community to find solutions to customer electricity problems, ranging from applying for new electricity installations, checking bills, switching power, responding to complaints and power outages, to purchasing electricity tokens. However, there is a weakness, namely when customers check their bills, customers cannot see information on how much Rupiah is charged, only the month billed. This PLN Mobile application will also have a positive impact on customers and PLN employees because it is more efficient and saves time and energy for customers and employees in resolving customer complaints.

Adaptive leadership is about helping people to change and adapt to new situations. Leaders are required to be able to analyze, see and formulate all forms and types of organizational problems. On the other hand, if the leader only has a bad character and does not have a good influence on his members, then it is certain that the organization will not develop well and according to expectations. The aim of this research is to analyze why the role of adaptive leadership is so important in the IPNU and IPPNU organizations, and how the adaptive leadership process plays out in developing the organization. This research method uses qualitative methods. The research will conduct interviews at the IPNU and IPPNU organizations in Sedati District and will conduct interviews with 18 branches. The data analysis technique in this research uses interactive model data analysis techniques. The research results found that not all IPNU and IPPNU leaders in Sedati District implemented adaptive leadership well.

In industrial relations, there will definitely be conflicts between companies and workers related to differences in ideas which result in industrial relations problems or known as industrial relations disputes. Based on this, if an industrial relations dispute occurs and the company or workers do not find a good decision then this dispute will be handed over to the labor union to be resolved so as to obtain a mutually beneficial solution between the two disputing parties. This research aims to find out how labor unions can be a solution to resolving industrial relations disputes that occur between companies and workers. In order to gain accurate information and avoid changing any data, this research adopts a descriptive analytic method, gathering data from journals and publications published by competent and qualified authors. The topic taken to conduct this research is the concept of resolving employment contract disputes through labor unions. The results of this research are the concept used by trade unions, namely through deliberation to reach consensus in a friendly and open manner so that disputes can be resolved peacefully and ensure that no party is harmed.