Pengaruh Organizational Citizenship Behavior Dan Workload Terhadap Job Satisfaction Di Gran Melia Jakarta

Muhammad Rizky Fitrian ; Nidia Wulansari
Jurnal Manajemen Pariwisata dan Perhotelan 📅 2025 Vol 3, No 2 🔗 DOI: 10.59581/jmpp-widyakarya.v2i1.2789
Abstract
In the scope of the workplace, job satisfaction plays a significant role, believed to influence both Organizational Citizenship Behavior (OCB) and workload levels. The study adopts a quantitative approach with a causal associative method, involving the entire population of 97 employees through total sampling technique. Data collection is conducted using a structured questionnaire that utilizes the Likert scale to ensure the validity and reliability of the instrument. Data analysis is performed using SPSS software version 25.00, which yields an R-square value of 0.345 for the job satisfaction variable. Hypothesis testing supports the positive influence of organizational citizenship behavior on job satisfaction (with a t-statistic value of 2.773 > 1.96) and the positive impact of workload levels on job satisfaction (with a t-statistic value of 6.187 > 1.96).
Keywords
Organizational Citizenship Behavior; workload; and job satisfaction
How to Cite

Muhammad Rizky Fitrian & Nidia Wulansari (2025). Pengaruh Organizational Citizenship Behavior Dan Workload Terhadap Job Satisfaction Di Gran Melia Jakarta. Jurnal Manajemen Pariwisata dan Perhotelan, 3(2). https://doi.org/10.59581/jmpp-widyakarya.v2i1.2789

Muhammad Rizky Fitrian; Nidia Wulansari, "Pengaruh Organizational Citizenship Behavior Dan Workload Terhadap Job Satisfaction Di Gran Melia Jakarta," Jurnal Manajemen Pariwisata dan Perhotelan, vol. 3, no. 2, 2025.

Muhammad Rizky Fitrian; Nidia Wulansari. "Pengaruh Organizational Citizenship Behavior Dan Workload Terhadap Job Satisfaction Di Gran Melia Jakarta." Jurnal Manajemen Pariwisata dan Perhotelan, vol. 3, no. 2, 2025.

Muhammad Rizky Fitrian; Nidia Wulansari. "Pengaruh Organizational Citizenship Behavior Dan Workload Terhadap Job Satisfaction Di Gran Melia Jakarta." Jurnal Manajemen Pariwisata dan Perhotelan 3, no. 2 (2025).

Muhammad Rizky Fitrian & Nidia Wulansari (2025) 'Pengaruh Organizational Citizenship Behavior Dan Workload Terhadap Job Satisfaction Di Gran Melia Jakarta', Jurnal Manajemen Pariwisata dan Perhotelan, 3(2). doi: 10.59581/jmpp-widyakarya.v2i1.2789.

Muhammad Rizky Fitrian; Nidia Wulansari. Pengaruh Organizational Citizenship Behavior Dan Workload Terhadap Job Satisfaction Di Gran Melia Jakarta. Jurnal Manajemen Pariwisata dan Perhotelan. 2025;3(2).

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