Penerapan Standar Operasional Prosedur Pelayanan Food & Beverage Service di Express Restaurant

Dwi Hanadya ; Nyayu Ully Auliana ; Muhammad Andriansyah
Jurnal Manajemen Pariwisata dan Perhotelan 📅 2023 Vol 1, No 4 🔗 DOI: 10.59581/jmpp-widyakarya.v1i4.1469
Abstract
Standard operating procedures (SOPs) are very important to set work standards so as not to fall out of the standard rules. In the world of tourism, SOPs in hospitality are used to discipline employees so that every work done cannot be separated from the standards set. This research was conducted at Amaris Hotel Palembang, a two-star hotel that has restaurant facilities, ballrooms, hotel rooms, etc. In this study using observation methods, or discovery research that will examine how SOPs in the food and baverage section are implemented at Amaris Hotel. This research study found that every employee who works in the food and beverage section has fulfilled SOPs when working, even before work they have prepared SOP prefixes before employees go to restaurants. This is a priority to ensure that all work carried out is in accordance with SOPs and maintain food and beverage hygiene for hotel guests.
Keywords
Standard Operational Procedure; Hotel Service; Food and Beverage Service
How to Cite

Dwi Hanadya, et al. (2023). Penerapan Standar Operasional Prosedur Pelayanan Food & Beverage Service di Express Restaurant . Jurnal Manajemen Pariwisata dan Perhotelan, 1(4). https://doi.org/10.59581/jmpp-widyakarya.v1i4.1469

Dwi Hanadya; Nyayu Ully Auliana; Muhammad Andriansyah, "Penerapan Standar Operasional Prosedur Pelayanan Food & Beverage Service di Express Restaurant ," Jurnal Manajemen Pariwisata dan Perhotelan, vol. 1, no. 4, 2023.

Dwi Hanadya; Nyayu Ully Auliana; Muhammad Andriansyah. "Penerapan Standar Operasional Prosedur Pelayanan Food & Beverage Service di Express Restaurant ." Jurnal Manajemen Pariwisata dan Perhotelan, vol. 1, no. 4, 2023.

Dwi Hanadya; Nyayu Ully Auliana; Muhammad Andriansyah. "Penerapan Standar Operasional Prosedur Pelayanan Food & Beverage Service di Express Restaurant ." Jurnal Manajemen Pariwisata dan Perhotelan 1, no. 4 (2023).

Dwi Hanadya, et al. (2023) 'Penerapan Standar Operasional Prosedur Pelayanan Food & Beverage Service di Express Restaurant ', Jurnal Manajemen Pariwisata dan Perhotelan, 1(4). doi: 10.59581/jmpp-widyakarya.v1i4.1469.

Dwi Hanadya; Nyayu Ully Auliana; Muhammad Andriansyah. Penerapan Standar Operasional Prosedur Pelayanan Food & Beverage Service di Express Restaurant . Jurnal Manajemen Pariwisata dan Perhotelan. 2023;1(4).

Artikel Terkait

Analisis Kualitas Pelayanan Room Attendant dengan Standar Operasional Prosedur (SOP) di Lorin Hotel Solo

Miftah Arrozaq, Muhammad; Yostitia, Made Prasta; Darmawan Ardi

Implementasi Standard Operating Procedure (SOP) Penyelenggaraan Metting di Hotel Bintang Empat Padang : Sebuah Studi Kualitatif

Patricia Novira; Hendri Azwar

Pengaruh Citra Kuliner Tradisional terhadap Keputusan Pembelian di Gado-Gado Boplo Cabang Cikini

Kezya Laurens Putri Antonia; Dewanta Facrureza

Pengaruh Physical Evidence, Store Atmosphere dan Harga terhadap Kepuasan Konsumen di Muaro Terrace Cafe & Resto Hotel Truntum Kota Padang

Qawiema Nashita; Rian Surenda

Evaluasi Kegiatan Digital Marketing PT AkzoNobel Car Refinishes Indonesia di Platform Instagram

Brigitta Valentina Jessica; Imam Syafganti

Implementasi Standard Operating Procedure (SOP) Penyelenggaraan Metting di Hotel Bintang Empat Padang: Sebuah Studi Kualitatif

Patricia Novira; Hendri Azwar
Tren Sitasi Jurnal