📅 29 December 2023
DOI: 10.51903/pixel.v16i2.1793

ANALYSIS OF WEBSITE QUALITY LINTASARTA.NET USING WEBQUAL 4.0 METHOD AT PT. LINTASARTA CENTRAL JAKARTA: Website Quality

JURNAL ILMIAH KOMPUTER GRAFIS
Universitas Sains dan Teknologi Komputer

📄 Abstract

Website is a form of mass media that is published through internet network that can be accessed anywhere and anytime. To know the quality of a website it is necessary to measure, by doing measurement of the quality of a website can be known user satisfaction against the website. In this study using the WebQual 4.0 method refers to the three core dimensions representing the quality of a Website, namely usability, Information Quality, Service Interaction Quality. This research was conducted using a questionnaire the population of this study were Lintasarta employees, sample from this study 28 questionnaires. After the data is obtained, it is tested for validity and reliability. In this study, the regression analysis used the assumption test classical, and multiple linear analysis. Then for hypothesis testing F test and t test are used. The results obtained in this study are Usability Quality, Information Quality and Interaction quality have a positive effect on consumer satisfaction.

🔖 Keywords

#Kualitas situs web #kegunaan #informasi #kualitas interaksi

â„šī¸ Informasi Publikasi

Tanggal Publikasi
29 December 2023
Volume / Nomor / Tahun
Volume 16, Nomor 2, Tahun 2023

📝 HOW TO CITE

Dedi Irawan; Sulistianto Sutrisno Wanda, "ANALYSIS OF WEBSITE QUALITY LINTASARTA.NET USING WEBQUAL 4.0 METHOD AT PT. LINTASARTA CENTRAL JAKARTA: Website Quality," JURNAL ILMIAH KOMPUTER GRAFIS, vol. 16, no. 2, Dec. 2023.

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