Sampel dalam penelitian ini berjumlah 73 responden yang disebar pada pelanggan Bengkel Aceng Motor Penandingan Kab. Lahat. Metode analisis data yang digunakan adalah analisi kuantitatif dengan menggunkan Uji Validitas, Uji Reliabilitas, Uji Asumsi Klasik (Uji Normalitas, Uji Heteroskedastisitas, Uji Multikulinieritas), Uji Hipotesis (Uji T dan Uji F), Uji Anlisis Regresi Berganda dan Uji Koefisien Determinasi.
Hasil Kualitas Pelayanan berpengaruh signifikan terhadap Kepuasan Pelanggan, hal ini dapat dilihat dari nilai t hitung > t tabel (4,633>1,994). Dan Biaya Servis berpengaruh signifikan terhadap Kepuasan Pelanganggan, hal ini dapat dilihat dari nilai t hitung > t tabel (5,410> 1,994). Serta Kualitas Pelayanan dan Biaya Servis secara simultan berpengaruh signifikan terhadap Kepuasan Pelanggan, hal ini dapat dilihat dari nilai f hitung > f tabel (57,424> 3,13) dan nilai signifikansi < taraf signifikansi (?) 0,05 (0,000 < 0,05).

Kelurahan is one of the government agencies which is the spearhead in administrative services to the wider community, the Kaliwungu subdistrict is an administrative part of the Kaliwungu sub-district, Semarang Regency which is located at Jl. Raya Ampel –Simo KM 8, in the service and processing of population administration data in the Kaliwungu village, they still use the conventional method, namely the data is still stored separately in books, this of course has weaknesses such as when looking for data records, difficulties in making reports population that cannot be obtained immediately and the process of data collection and storage of population archive data that is still stored and recorded manually.
This research was conducted using the Research & Development Method through the system design stages which were validated by experts and product prototypes that were field tested by involving users. Making a prototype of an electronic filing system (e-filing) system application using the ALFRED method approach to analyze the system, the software used using Microsoft Visual Basic 6.0 as a design medium and as a programming language, and a SQL Server database as a storage medium. The final result of this research is a product prototype of a filing system using an electronic filing system (e-filing) which has been declared to be functioning properly so that it can produce useful information for the archiving process up to the stage of making reports, which can be done quickly and accurately in accordance with established procedures. already exist, making it easier to re-access archives and provide public services with accurate and integrated information 

Surabaya Zoo which was founded in 1916 experienced the effects of globalization in which the change occur very rapidly. Customer wants and needs (tourists) are constantly changing, science and technology that continues togrow and compatition among businesses pariwisaata an increasingly sharp, forcing the Surabaya Zoo to constantly improve its ability to provide travel services. The purposeof this study is to analyzee in depth how the implementation of the concept of balance scorecard to measure performance of the Surabaya Zoo. The concept of balance scorecard at the Surabaya Zoo includes four persepectives and the persepectives of four each-each have several strategic targets, performance measure and targets to be achieved. The four persepectives are : (1) Financial Persepective targeting strategy : increased surpluses, increased revenue, and cost reduction, performance measure used is the percentage increase in surplus, the precentage change in revenue and decrease costs. (2) Customer Persepective targeting strategies : the speed of service, quality relationship with the customer, the performance measure used is the throughput time, customer retention. (3) Internal Business Process Persepective with strategic objectives : incerased development and product marketing, performance measure used are service error rate, comparisons of the old infrastructure with new ones, the precentage of revenue from new products. (4) Learning and Growth Persepective with strategic objectives : increased employee productivity, increased commitment of personnal, the performance measure used is the percentage of employees  who educated and trained, personnal satisfaction.

Putra Mandiri Computer Pati shop which is engaged in the sale of computer accessories and peripherals still has problems in marketing, namely sales are still very limited, this is because the service is still using local sales methods, distributing brochures. The author is interested in conducting research to assist in helping to increase sales turnover at Putra Mandiri Pati by developing an online sales system. The development model used is research and development (Research and Development / R&D) and in the development of application software using the PHP programming language and database using My SQL. The results obtained in the form of a web-based sales information system that can be accessed online by the wider community and can serve online sales transactions and have been able to help increase sales turnover at the Putra Mandiri Pati Store.

This study aims to develop a fuel inventory control system so that it can facilitate monitoring the volume of fuel stock from each bunker ship and can be reported at any time, so that the leadership can estimate the addition of fuel orders to PT. Pertamina for each bunker ship that is adjusted to the incoming fuel request order. If there is a sudden fuel order by the customer, the company can still serve the customer well, so that the fuel stock can be controlled and can be monitored properly at any time.
The research method used in the information system monitoring the pump fabrication process is Research and Development (R&D) in this study only until the 6th (sixth) stage and produces the final product in the form of a prototype, so it does not reach the product implementation stage. The six steps are Research and information collecting, Planning, Develop preliminary form of product, Preliminary field testing, Main product revision and Main field testing. This application is made using Macromedia Dream Weaver and MySQL database.

Facebook provides users comfort in communicating even though they cannot see expressions or any other nonverbal signs, which have been an essential factor in supporting face-to-face communication. Therefore, this research is necessary because the absence of nonverbal communication, especially facial expression, touching, and gesture, renders the communication process between individuals ineffective and uncomfortable, as it was when people first used email to communicate via the internet. Through the study of Computer-Mediated Communication (CMC) perspectives, nonverbal communication, Social Presence Theory and Lack of Social Context Cues theory, this paper will discuss forms of nonverbal communication in the digital era. This study is based on research conducted by researchers using the netnography method and carried out through literature studies. The research was conducted on the Muslim community Bening Society on Facebook because the communication between them is very intense, as required in netnography. The loss of nonverbal communication in interpersonal communication does not, in fact, reduce netizens comfort in communicating and interacting. The emergence of digital emoticons and nonverbals is a substitute for nonverbal communication because digital emoticon and nonverbal functions in mediated interpersonal communication are the same as nonverbal communication.

This study aims to analyze spending on the West Kotawaringin district government in 2018-2020. The results of this study indicate that the year of growth in regional expenditures increased in 2019 and decreased in 2020. The Expenditure Conformity Analysis shows that in 2018-2020 the West Kotawaringin district government tends to have more operational expenditures compared to capital expenditures and the analysis of the level of efficiency of expenditures shows an average an average of 93.33% means that the level of conformity between the budget and realization is in the efficient criteria.

Portal berita online merupakan situs yang memuat segala berita dan artikel untuk dibaca pengunjung, berisi opini dan komentar-komentar seputar politik, teknologi dan lain-lain. Ada berbagai portal berita online yang bisa kita akses, antara lain antaranews.com dan tribunnews.com. Meningkatnya jumlah portal berita online, mengakibatkan tingginya jumlah berita yang bisa dibaca masyarakat. Oleh sebab itu, kebutuhan peringkasan teks (text summarization) semakin diperlukan masyarakat untuk kemudahan dan penghematan waktu. Sistem peringkasan teks otomatis yang digunakan pada penelitian sebelumnya, menggunakan metode Maximum Marginal Relevance (MMR) berbasis Vector Space Model (VSM) dengan representasi algoritma pembobotan kata menggunakan TF-IDF-DF (Term Frequency-Inverse Document Frequency-Document Frequency). Pada algoritma ini, kata yang sering muncul memiliki jumlah yang tinggi, sehingga bobot hubungan antara sebuah kata dan kalimat rendah, sehingga metode ini cocok untuk artikel panjang yang memiliki banyak jumlah kalimat. Oleh karena itu, perlu diusulkan metode lain untuk menghitung kesamaan kata dengan menggunakan boolean model dengan representasi jaccard, dice dan cosine coefficient. Ketiga metode ini digunakan untuk mengetahui document yang paling relevan untuk kumpulan kata kunci (query) yang diberikan. Setelah proses boolean, perlu dilakukan metode ekstraksi teks yang diterapkan yaitu MMR (Maximum Marginal Relevance) untuk meringkas document tunggal dengan cara melakukan rangking, membandingkan similarity query dan document, dan similarity antar document. Dari hasil penelitian, boolean model memiliki nilai akurasi yang lebih tinggi daripada VSM, dan  di antara ketiga metode boolean model, metode cosine coefficient lebih unggul dengan akurasi 59.3 %.

With the development of the times, it is undeniable that science and technology as well as the ease of development of the internet make it easier for people to identify liver disease, and become strong supporters of diseases with special needs. The initiative of computer experts with artificial intelligence or artificial intelligence, bioinformatics is defined as the application of computational and analytical tools to capture and view biological data. The amount of data on liver disease that continues to increase requires several methods to process and draw conclusions and information from the data, which is expected to be able to improve the quality of data or information as well as the efficiency and effectiveness of data
processing. ultimately facilitate or assist in policy making, especially in tackling the problem of liver disease. To support this, data mining techniques can be used to find valuable information from a collection of information or historical data of the liver. Research on liver using data mining classifications has been done, both comparisons of several classifications of data mining models or improvements to data mining classifications. Research on liver has been carried out and research has been carried out. To conduct this research, it is necessary to have a study of previous related research. In order to know what methods were used, what kind of data was studied, and what kind of model was produced. The dataset used does not contain missing values, so there is no need to preprocess the data. In this study, the C4.5, Support Vector Machine (SVM) and C4.5 Adaboost classification methods were used. The results of this study indicate that the C4.5 Adaboost method is 77.12% and the sensitivity value is 76.40%, where the value is greater than the two other methods of analysis used

Background : In Indonesia, every year more than 15,000 cases of cervical cancer are detected, and about 8,000 cases of them die. The incidence of cervical cancer in Indonesia in 2011 reached 100 per 100,000 population per year. This figure is predicted to continue to increase by 25% in the next 10 years if no prevention is not immediately taken. The purpose of the study is to find out the factors that affect wus in pap smear examination with early detection of cervical cancer at Kartini Jepara Hospital.Research Methods : This type of research uses descriptive methods, with a population of 54 with the Total sampling Technique and processed with frequency distribution.
The results : of this study showed the majority of women who did pap smear examinations at RA Kartini Hospital jepara the majority of nonproductive age of 31 (57.4%) Basic education category of 37 (68.5%) Category does not work by 33 (61.1%) Multipara parity category of 41 (75.9%).Conclusions and suggestion : Based on the results of reseach that has been done, the concslusions taken from this study are characteristics of wus that perform pap smear examinations at RA Kartini Jepara Hospital dominated by nonreproductiv age wus can know and pay more attetion ti the dangers or characteristics of cervical cancer, if wus experiens this then immadiately treartmen is done to prevens the occurence of cervical cancer.
 
Keywords : pap smear examination on wus
Bibliography : 15 (2010-2018)