The case study from this study found findings that showed that the Access by KAI application in October 2024 received a rating of 2.5/5.0, this value is the lowest rating of other train ticket booking applications such as Traveloka and tiket.com which received a rating of 4.8/5.0 on the play store application store, therefore the researcher wants to know "how customer satisfaction is using the Access by KAI application". The researcher wants to conduct research on this problem, by developing an empirical method to explain the variables that affect customer satisfaction by using data obtained from the play store app store and distributing questionnaires to the general public randomly. The test was carried out using the Statistical Product and Service Solutions (SPSS) approach. The test results found that the quality of service was proven to be significant and positive to customer satisfaction, customer assessments were not proven to have a significant effect and negative on customer satisfaction, promotions were not proven to be significant and negative to customer satisfaction.

Micro, Small, and Medium Enterprises (MSMEs) play a strategic role in Indonesia's economy, yet they continue to face competitiveness challenges in the digital era. This study aims to systematically examine the role of digital marketing in enhancing the competitiveness of MSMEs in Indonesia. Utilizing a Systematic Literature Review (SLR) method, eight relevant academic journals published between 2022 and 2025 were analyzed. The analysis involved reviewing each study's objectives, methods, findings, and the digital strategies applied. The results reveal that digital marketing significantly contributes to increasing visibility, promotional efficiency, and market expansion for MSMEs. The most frequently used platforms include social media, online food delivery services, and AI-based digital tools. However, various obstacles were identified, such as low digital literacy and limited infrastructure support. This research offers practical insights into effective digital marketing strategies and provides recommendations for stakeholders to strengthen the digital capabilities of MSMEs in Indonesia.

Post-stroke condition is a neurological dysfunction condition that has an impact on changes and decline in body condition for a fairly long period of time. The need for support during recovery and rehabilitation by the family is very much needed by post-stroke patients in managing themselves to optimize their well-being and quality of life. The purpose of this study was to determine the relationship between family support and self-care management in post-stroke patients. The design of this study was correlational using a cross-sectional approach. A population of 23 respondents with purposive sampling obtained 21 samples. The measuring instrument used was a questionnaire and data analysis using the Spearman rank test. The results of the study showed that almost half of the respondents (47.8%) had good family support, and almost half of the respondents (47.8%) had good self-care management. The results of the statistical test from the Spearman's rho test showed a P value of 0.0001 <? 0.05, so it can be concluded that there is a positive (unidirectional) and very strong relationship (r = 0.870) meaning that the better the family support provided by the family, the stronger the self-care management in post-stroke patients. Family support is a health component that influences a person to improve their health status and quality of life.

High employee turnover intention can be a big problem for several company. Recruiting replacements for employees who want to resign can be costly. The purpose of this study is to identify the effect of Servant Leadership on Perceived Organizational Support, Job Embeddedness, Job Satisfaction and Turnover Intention, the effect of Perceived Organizational Support, Job Embeddedness, Job Satisfaction on Turnover Intention with the moderating role of Perceived Supervisor Support. This research was conducted using purposive sampling method involving 225 respondents. Data were analyzed using the Structural Equation Model (SEM) with SmartPLS 4. The findings in this study are in the moderating effect of Perceived Supervisor Support strengthening the relationship of Job Embeddedness on Turnover Intention. Meanwhile, the other moderating variables have no effect on Turnover Intention. Managerial implications contained in this study for workers in companies and researchers by applying Servant Leadership in companies, increasing Perceived Organizational Support, increasing Job Embeddedness, increasing Job Satisfaction in order to reduce the level of Turnover Intention.

This study explores learning strategies implemented by educators in handling students with speech delay at the third-grade level of SDIT Ulil Albab. The research urgency stems from the need for personalized and adaptive learning strategies to accommodate the unique characteristics of students with communication challenges. Using a qualitative descriptive approach, the study employs observation, interviews, and document analysis as data collection methods. The findings reveal the effectiveness of several strategies, including systematic instructional communication, learning approach adjustments, and continuous mentoring. The implementation of these strategies not only impacts verbal competency enhancement but also strengthens students' psychosocial aspects within regular learning contexts. Research implications highlight that organized and adaptive learning strategies contribute significantly to creating an inclusive and supportive learning environment for students with speech delay. These findings are projected to serve as constructive references for education practitioners and policymakers in developing more optimal inclusive learning models.

This paper examines human actions within social media interactions, with a particular emphasis on the phenomenon of cyberbullying from the perspective of ethical philosophy. The focus of this study is not on the entire scope of ethics in human life, but specifically on evaluating whether cyberbullying can be categorized as morally good or bad according to ethical principles. In everyday life, such actions are often carried out unconsciously by the perpetrators, and many even deny having committed them, due to a lack of understanding about the various forms of cyberbullying. This study employs a qualitative method in the form of a literature review, analyzing various scholarly works and previous studies to explore how ethical philosophy can serve as a framework for assessing the moral value of human behavior in digital spaces. Through this approach, the paper aims to provide a deeper ethical understanding of cyberbullying and to foster critical awareness within society in evaluating and reflecting upon online behavior in contemporary social life.

Limited land in the urban area of Jayapura Regency is a major challenge in the provision of Green Open Space (RTH), even though the existence of RTH is very important to maintain ecological balance and the quality of the community's living environment. In this context, the Dosay Public Cemetery (TPU) has great potential to be optimized as an alternative green space that is multifunctional-ecological, social, and aesthetic. This study aims to assess community perceptions of the utilization of TPU Dosay as a green space, as well as to formulate a strategy for its sustainable development. The approach used was mixed methods, with data collection through a survey using a Likert scale to 35 respondents, open interviews with 9 key informants, as well as SWOT and AHP analysis. The results showed that most people support the development of TPU Dosay as a reflective green space that is comfortable and ecologically valuable. From the results of AHP analysis, policy and regulation aspects are the top priorities in the development strategy, followed by vegetation and accessibility aspects. Strategic recommendations include the preparation of adaptive vegetation zoning, strengthening the local policy framework, active involvement of indigenous communities, and cross-sector collaboration between local governments, academics and the private sector. With the right strategy, the development of TPU Dosay is expected to be an innovative solution in overcoming the shortage of green spaces in Jayapura Regency.

Leadership plays a crucial role in organizational effectiveness, especially in creating work synergy, building motivation, and facing the challenges of change. This article discusses in depth the type of charismatic leadership that has a strong personal appeal and influence on followers. Through the method of literature study and descriptive approach, this article explores the basic concept of charismatic leadership, its benefits, advantages, and disadvantages. Charismatic leaders are able to build strong emotional relationships, increase loyalty, and create an innovative work environment. However, this leadership style also carries risks, such as excessive dependence on the leader and the potential for a cult of personality. Charismatic leadership is biblical leadership.

This study aims to analyze and describe the effectiveness of Village Fund Allocation (ADD) management, as well as the supporting and inhibiting factors in Negeri Amahusu, Nusaniwe District, Ambon City. The research employs a qualitative method with in-depth interview techniques for data collection.Based on the findings, it can be concluded that the management of Village Fund Allocation (ADD) in Negeri Amahusu is transparent, but community participation needs to be improved through more effective socialization and communication. The use of ADD aligns with the planned budget, yet challenges persist in fund disbursement and transparency in proposal acceptance. Financial administration is carried out accountably, despite encountering technical difficulties in transaction recording. The capacity of village officials still requires improvement, particularly in understanding updated regulations and financial reporting. Community participation is relatively high in village meetings and mutual cooperation activities, although material contributions remain limited. Coordination between institutions functions effectively, yet formal communication must be enhanced to ensure clearer information dissemination and greater community involvement.
 

The purpose of this study was to analyze the factors that influence the existence of slums in Tematta Dorf district, Medan. Slums are one of the serious problems in urban development that affect the quality of life of the community. The method used in this study is a quantitative method with a descriptive approach and multiple regression analysis. Respondents consisted of field surveys, interviews, data received through documents, and residents and relatives. The results of the study indicate that several main factors that influence the existence of slums in this area are income levels, population density, availability of basic infrastructure, and spatial politics. Limited infrastructure and low community income have the most important impacts of these factors. This study concludes that efforts to overcome regional slums require a multidimensional approach by improving infrastructure, spatial sustainability planning and strengthening the community economy.