This study aims to explain and analyze the quality of public services at the Leihitu Barat District Office. Quality public service is a key indicator in assessing the performance of local governments, particularly at the sub-district level, which directly provides services to the community. This research uses a descriptive method with a qualitative approach to gain an in-depth understanding of the current service conditions. The informants in this study totaled 10 people, consisting of district officials and community members who use the services. Data were collected through in-depth interviews, observations of service activities at the sub-district office, and documentation of relevant supporting documents. The collected data were analyzed using descriptive qualitative analysis with a case study approach, providing a comprehensive picture of existing problems and potentials. The assessment of service quality is based on Zeithaml’s theory, which includes five main dimensions: tangibles, reliability, responsiveness, assurance, and empathy. The research findings indicate that the quality of public services at the Leihitu Barat District Office has not yet met optimal standards. In terms of tangibles, it was found that physical facilities such as waiting areas, service desks, and supporting equipment are still very limited. The reliability dimension is also not well fulfilled, as the service processes are often inconsistent and not timely. The assurance dimension reflects a lack of professional ability and attitudes among officials in providing a sense of security and trust to the public. However, the dimensions of responsiveness and empathy show relatively positive developments. Some officials have demonstrated responsive and empathetic attitudes in addressing the needs and complaints of the public. Nonetheless, comprehensive improvements are still necessary. These include enhancing the quality of human resources, increasing the availability of physical infrastructure, and improving service management systems. By addressing these areas, public services at the Leihitu Barat District Office can become more effective and better aligned with community expectations.

The aim of this research is to determine the implementation of public service accountability and the inhibiting and supporting factors in the implementation of public service accountability in East Towuntu Village, Pasan District. The approach in this research is qualitative descriptive research. This research was chosen because it presents data systematically, factually and accurately regarding the facts in the field. The object of this research is Public Services. This research was conducted at the Towuntu Village Office as an extension of the central government and provider of services to the community. The informants in this research were all Towuntu Village officials, Pasan District. In providing services to the community, the Towuntu Village Government has demonstrated performance accountability/accountability in order to maintain community trust. This is demonstrated by the existence of a flow of accountability starting from the lowest level, namely village officials, to their leaders, namely Old Law. There are several factors that can influence the accountability/accountability process, where these factors originate from within the individual as a Village Apparatus and the environmental influence of Towuntu Village. However, as the experience of Towuntu Village officials increases, the level of understanding of the importance of performance accountability can be increased so that the process of implementing accountability can run well.

The world has entered the era of modernization and affects increasingly sophisticated technology and information, but this has resulted in many individuals who abuse the internet as a means of committing crimes, one of which often occurs is cyberbullying  or (cyberbullying). The crime of cyberbullying  has been regulated in Law Number 19 of 2016 concerning Amendments to Law Number 11 of 2008 concerning the ITE Law and the Criminal Code (KUHP) which is elaborated to become the basis for authorized law enforcement in enforcement efforts. This research is an empirical juridic research. The location of the research in the East Nusa Tenggara regional police area, the data collection method is by interviews, documentation studies and observations. The collected data is then analyzed and then presented in a qualitative descriptive manner. The results of the research on law enforcement through 2 stages, among others, preventive efforts and repressive efforts, then inhibiting factors in law enforcement, among others, limited budget and tools for investigation and investigation so that it is difficult to find evidence if the perpetrator uses a fake account without personal data or phone number, besides that Article 74 of the Criminal Code has regulated the expiration of the complaint offense so that the victim must immediately report the crime he has experienced. As for the suggestion, it is hoped that the consistent active role of law enforcers to socialize rules and ethics in the use of social media and maximize law enforcement efforts for perpetrators of criminal acts to the court stage. The government can make a special formula related to the expiration of complaints for cyberbullying  cases in the ITE Law. It is hoped that the public will have a high legal awareness in the use of social media so as to prevent criminal acts committed through cyberspace.
 
 

This study examines the comparative analysis of customary law and positive law in the context of harmonizing public policy in Indonesia. The main objective is to explore the characteristics of each legal system and their interaction in the formulation of inclusive policies. Customary law, rooted in traditional norms, plays a significant role at the local level, while positive law focuses on formal regulations applied at the national level. Through literature review and analysis, this research identifies key aspects of both legal systems and their contributions to the harmonization of public policy. The findings indicate that the integration of customary law and positive law can strengthen fair and inclusive policies at various levels of governance.

The current global economic situation is facing various complex challenges, including climate change, economic inequality, and technological revolution. The Keynesian theory, which emphasizes the active role of government in stabilizing the economy, remains relevant for designing adaptive and sustainable economic policies. This article discusses the development of Keynesian theory in addressing future challenges, focusing on green investment, equitable redistribution policies, and strengthening technological innovation. The research method used is a descriptive qualitative literature study with thematic analysis of national and international scientific sources. The findings indicate that the renewal of Keynesian theory should not only aim at maintaining short-term stability but also support long-term sustainability by emphasizing the synergy between fiscal policy, technological innovation, and social justice.

This study examines the concept of state finance regulation in emergency situations to address economic crises and support post-Covid-19 recovery in Indonesia. The pandemic has significantly impacted economic stability, requiring swift and effective legal responses in state finance management. This research employs a normative approach by analyzing legislation related to state finance in emergencies and fiscal policies implemented during the pandemic. The findings reveal that while a legal framework for emergency state finance management exists, its implementation often faces challenges in coordination and accountability. This study recommends strengthening regulations to be more adaptive and proactive in managing state finances during emergencies, as well as enhancing oversight to ensure the effectiveness of sustainable economic recovery. The implications of this research provide a better legal framework for the government to handle future crises.

This study aims to analyze the quality of public services at the Marusu Sub-district Office in Maros Regency. The research uses a qualitative method with data collection through interviews and observations. The informants consisted of the Sub-district Head and staff members at the sub-district office. The results show that, overall, the quality of service at the Marusu Sub-district Office demonstrates a strong commitment to meeting community needs. The services provided are perceived as good, particularly in terms of responsiveness and professionalism of the officers. However, there are several areas that need improvement, such as inadequate facilities, suboptimal infrastructure, and the need to strengthen human resources to deliver more efficient and effective services. Overall, despite some shortcomings, the quality of service at the Marusu Sub-district Office meets the service standards expected by the public, with potential for further improvement.

Agriculture plays a crucial role in Indonesia's economy and food security, with subsidized fertilizers being a vital component in supporting productivity and the quality of harvests. The subsidized fertilizer policy, as regulated in Minister of Agriculture Regulation No. 01 of 2024, aims to ensure the targeted distribution of fertilizers. However, issues related to distribution and the misuse of subsidized fertilizers remain significant challenges. This study aims to evaluate the implementation of the subsidized fertilizer distribution policy in Jombang Regency based on Minister of Agriculture Regulation No. 01 of 2024. Using a qualitative descriptive approach, the research gathered data through interviews with informants, observations, and documentation at the Agriculture Office of Jombang Regency. The findings show that although the e-RDKK system has improved farmers' access to subsidized fertilizers, administrative barriers and distribution delays remain major issues. Uneven distribution coverage and the misallocation of fertilizers in several areas reduce the policy's effectiveness. Improvements in distribution management and stricter supervision are necessary to ensure the sustainability of the agricultural sector and food security in Jombang Regency. The distribution of subsidized fertilizers in Jombang Regency needs to be improved through more intensive education for farmers and simplification of administrative procedures.

Political economic analysis in handling economic inequality in Indonesia reveals that although the Gini Ratio shows a decline, economic inequality remains a serious issue. Inequality is seen from the uneven distribution of income, access to education, and economic opportunities. The purpose of this study is to analyze the role of political economy in handling economic inequality and to open up policies that have been implemented in Indonesia. The research method used is qualitative research with a descriptive analytical approach. The government has launched various policies such as social assistance and infrastructure development, but implementation challenges such as resources, corruption, and lack of coordination between institutions still hamper the effectiveness of these policies.

This study aims to analyze the factors contributing to the success of e-government implementation through the Wargaku application as a digital-based public service innovation in the city of Surabaya. The Wargaku application is designed to facilitate the community in submitting complaints, aspirations, and service needs in a faster, more efficient, and transparent manner. This study employs a descriptive qualitative approach with data collection techniques including observation, interviews, and documentation. Analysis is conducted using an interactive model. The results of the study indicate that the success of the Wargaku application in supporting public complaint services is determined by five key factors: information and data, information technology, organizational and managerial aspects, legal and policy frameworks, and institutional or environmental factors. These five factors are interrelated in forming an effective and adaptive digital-based public service system. Although the application has achieved significant results with a complaint resolution rate above 90%, challenges remain, such as limited access for iOS users, technical system constraints, and the need to improve public digital literacy. This study recommends strengthening technological infrastructure, expanding cross-device accessibility, and enhancing user capacity as strategic steps to support the sustainability of local e-government.